Chancellors Banbury reviews

★★★★★ 1/5

Facebook

This is the worst property management group i have ever seen. They mis-sold the agreement with tenant, by not disclosing the matter in full, and later cause a lot of trouble to tenant. I would suggest not to sign up property managed by Chancellors. Or if you signing up, please get all the clause clarified as they don't disclose all the terms properly. For my case they just mention tenant responsible for utilities & water in agreement as a standard clause. Never disclose a huge fixed amount of water charge applies to the property. As a responsible tenant, tried to setup water account at the beginning, however water company confirmed no account exist for that property and same informed to agent. Spent entire tenure (16 months) and nobody inform anything about water bill outstanding. 2 months after leaving the property, agent coming back with outstanding water bill part of landlord's maintenance fees, which need to be paid out. While enquiring they advised, it was not mentioned clearly to me, however this is outstanding water bill need to be cleared in time. I would have not signed the agreement at the first place if this was clearly mentioned to me at the beginning. So must say, stay away from this company.

Biswajit · 20 March 2018

★★★★★ 1/5

Google

Do not deal with these people on Lettings and sales. Absolute joke and waste your time and money. The letting team does nothing to help when you have a sale proceeding. DO NOT DEAL WITH THEM

Dalvinder · 27 July 2024

★★★★★ 1/5

Facebook

Rented and bought through Chancellors - one of the worst levels of customer experience I’ve ever received! Renting they only care about annually increasing your rent but not about getting in touch with the landlord to fix any issues ... we went straight to our landlord and bypassed them. When it came to moving out - no notice or contact of a closing inspection before we left, we had to chase them. Gave us keys to the property to finalise cleaning (after a post inspection after we’d moved out!!) Then received a panic email that the new tenants were moving in that day!!! When it came to buying through them... the sales woman who showed us round the property was beyond pushy - basically making us feel like she’d say anything to get us to buy. The gentleman who kept us updated on progress during the sale struggled to do just that! Wouldn’t recommend these guys for anything.

Danni · 17 November 2017

★★★★★ 5/5

Google

The experience I had so far with Banbury Chancellors have been fantastic. I've mostly been in communication with Rhiannon and she went above and beyond to assist me in a timely manner to find a rental property to move into in a short period of time. Your guidance and assistance are greatly appreciated. Thank You !

Martin · 30 April 2023

★★★★★ 5/5

Facebook

I would like to thank Jaymie Cobb for her excellent service. She promptly replies to my emails, and she is very polite and professional. Best regards, Monika Salter

Michelle · 3 March 2020

★★★★★ 5/5

Google

Thanks, Amarjit, for your great work selling my property in Banbury. You are certainly very charming and good with clients, and always very approachable. Would of course very happily use you again if I had more properties to sell!

Roger · 11 August 2025

★★★★★ 5/5

Facebook

Casey Gramson (account manager) has always been very professional and performed tirelessly and diligently especially during a challenging time with a particularly tricky client. Her communication has been seamless, and she has followed through on all issues that were raised to completion, including ensuring all works were managed efficiently. She has been very consultative and highly reliable and assisted me with all enquires. Her detailed knowledge on all aspects (legal/contractors etc)has also been greatly appreciated. Highly recommended !

Dorian · 31 January 2019

★★★★★ 5/5

Google

Thomas was really helpful and very good service by chancellors.

Jayalakshmi · 12 February 2023

★★★★★ 1/5

Facebook

This agencyin headington has been hassling me with calls for 4 months despite asking them on several occassion not to; i have never registered with them and they've obtained my details.I'm not selling a house and don't want to buy one. If i did i woud not go through them. Their tactics are appauling and if they are spending time calling likes of me then you could be wasting your fees. Have passed on complaints to leading authorties now also. Buy from elsewhere.

Clare · 12 April 2017

★★★★★ 5/5

Facebook

Great customer service, tips and advice and what's available in the rental market ready for one of my friends to take the next step! Thanks Lauren Moorcroft for all your help !

Mags · 9 December 2016

★★★★★ 5/5

Google

Callum and Richard have been very helpful and professional in helping us finding a new rental home and putting our offer through for the property. They kept us constantly updated throughout the whole process. My partner and I have had a series of bad experiences with other agencies so the manner and professionalism that we have witnessed at Chancellors has been very refreshing. We will definitely use them again for renting. Many Thanks!

Emi · 11 November 2020

★★★★★ 5/5

Facebook

These guys have been fantastic! We sold our house over the asking. They were all really professional and friendly - we'll done all team especially Sian, Harry and Amy @ Aylesbury Branch

Lesley · 10 November 2016

★★★★★ 5/5

Google

Callum and Richard have been very helpful and professional in helping us finding a new rental home and putting our offer through for the property. They kept us constantly updated throughout the whole process. My partner and I have had a series of bad experiences with other agencies so the manner and professionalism that we have witnessed at Chancellors has been very refreshing. We will definitely use them again for renting. Many Thanks!

Emese · 16 October 2020

★★★★★ 5/5

Google

We were impressed with the speed our property was let out and the monthly rent achieved was higher than we were hoping for. Abi-Leigh was very efficient in quickly securing the tenants and communicating with us. So far everything is going through smoothly. The team have all been easy to contact which we hadn't found with our previous letting company.

Lorriliz · 4 October 2019

★★★★★ 5/5

Google

Thank you for today, all questions asked were well explained, very knowledgeable, exqusite, outstanding and patient agent.

Joel · 29 March 2025

★★★★★ 5/5

Google

Charlotte help me out a ton when looking for a first home in Banbury. Highly recommend popping down and having a vist if you are looking for a new property.

Daniel · 25 September 2024

★★★★★ 5/5

Google

Charlotte was a fantastic help, highly recommend!

Luke · 12 February 2023

★★★★★ 5/5

Facebook

Very professional and Debbi Fulbrook was so nice helpful to a very stressing process of house moving. I wish Debbi all the best for the future. Thanks Debbi.

Christopher · 22 March 2018

★★★★★ 5/5

Google

I want to thank all at chancellors in Banbury especially Matt and Harry who have been so efficient in selling my house successfully. It has been a pleasure to deal with the team at chancellors who were all very friendly, helpful and determined to provide the best service! Thank you once more, I look forward to using you again in the future.

Thiago · 31 July 2014

★★★★★ 5/5

Google

Had a viewing with Emily at a property in King's Sutton. She was knowledge, friendly and helpful - it was a much better experience than I've had with other estate agents and would thoroughly recommend her

Liam · 20 May 2024

★★★★★ 5/5

Google

2 weeks ago we sold our house in Banbury through Chancellors. Everything went very well and we have completed in 7 weeks. I would like to say big thank you to Wayne, Tori and also David. Wayne was a great help and nothing was too much trouble for him. I would recomend them, they offer great service. Lucia & Jozef

Lucia · 30 July 2017

★★★★★ 5/5

Facebook

Thanks to Brian Lane and his invaluable advice when having to put my mother in laws house up for sale. Professional Courteous leaving us confident in his abilities.

Paul · 24 November 2016

★★★★★ 5/5

Facebook

Amy Lyons is a very valuable member of staff. She explained everything in great detail for me and her customer service was out of this world. Thanks Amy!

Sean · 4 November 2016

★★★★★ 5/5

Facebook

A huge thank you to Francesca Deacon for her great help today when dealing with my faulty boiler. Very friendly, efficient, professional! Highly recommended.

Ekaterina · 5 November 2019