5/5
FacebookMade an enquiry on a few viewings recently and dealt with Louise who was a great help. She took away all the stress and did a great job of staying on top of things. Very keen to satisfy, very professional and always comes back quickly.
Trusted Agent profile · Banbury · Oxfordshire
Verified
Chancellors Banbury reviews
★★★★★
695 reviews across 2 platforms
1 Horse Fair, Banbury, Oxfordshire, OX16 0AA
Part of Chancellors, see every office.
Chancellors's office in Banbury, Oxfordshire, at 1 Horse Fair, is rated 4.1 out of 5 across 695 reviews on two platforms, including 341 Google reviews rated 4.3.
Reviews
Every review we hold for the Banbury office, from every platform, shown as written. First names only.
Facebook5/5
FacebookBeen managed for around a year, Francesca is great!
Agent replied
Thank you so much!
5/5
GoogleAmarjit from Chancellors was extremely helpful, knowledgeable, attentive to the situation and very professional in her dealings with me. Based on my experience with her I would gladly recommend asking for her when looking for an estate agent.
Agent replied
Thank you for leaving us this great review Richard, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
4/5
FacebookI just wanted to give a massive thank you to Lewis Stacey from the Abingdon branch. He has been dealing with our move and I could not fault him in any way, such lovely people as well. Thank you again. Kind regards, Sharna Dixon.
2/5
GoogleVery disappointing experience. Promised emails, info and missed viewings. I hope this isn't a reflection on the company as a whole. I did receive and apology via phone call from a lady who said she will look into the issue. Let's see as this is very unprofessional and annoying.
Agent replied
Hi Maurice, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
1/5
FacebookWaiting over a week for a viewing when I am a cash buyer is unacceptable. So is insisting on a BAFO on one house today and not enabling me to view the possible alternate. Staff have little or zero knowledge of the house you are viewing. All In All very very frustrating !!
Agent replied
Thank you for bringing this to our attention Daryl, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk? Thank you.
4/5
GoogleHad an informal, possible pre-sale consultation with Sam Bloxham. Sam was informative about the market, polite and professional. He presented well and represented Chancellor's very well.PositiveProfessionalism
1/5
FacebookThey misplaced the keys we returned and now almost 2 weeks and still no check out inventory done. The owner has moved in and is living at the property... so any damage caused now will likely be blamed on us... no clue when/if my £2k deposit will be returned. No one ever calls you back. Would not recommend
Agent replied
Hi Claudia, thank you for taking the time to write a review. We are sorry that you have felt cause to rate us 1 star. Please could you contact us at seniorsupport@chancellors.co.uk so that we can investigate this for you? Many thanks.
5/5
FacebookOnce more, a very positive experience with the change of tenants in my flat. First class service, all very thorough and professional. Joanna has been excellent value throughout and I am very grateful to her, particularly being 8,000 miles away...
5/5
GoogleSelling our old house through Chancellors has been fairly straighforward, with Craig Greenslade cwet competently guiding us through the viewings and offers.
Agent replied · 21 March 2024
Thank you Jay for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
FacebookSophie Taylor was an excellent help in organising the letting side for my property in headington, she was very helpful and easy to talk too and would highly recommend chancellors to let out any property. Thank you again Perry and Dawn lewis
5/5
FacebookApril Montagna existing landlords and future one's I would highly recommend April for her prompt attention in dealing with any issues you have she is very efficient and knowledge. A great asset to Chancellors well done. keep the good work up .
5/5
GoogleWe had the great experience of Sam showing us around a house we are soon to buy, he has been helpful throughout the whole process of the purchase and is always happy to receive an update and is very approachable and pleasant to talk too.
Agent replied
Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleThomas at Chancellors help us to find a place and negotiate with the landlord. Excellent service!
Agent replied · 26 August 2024
Thank you Tharaka for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleI have been looking for a house for some time. Dealt with a lovely young lady called Charlotte. She was very professional and polite. Definitely deserves a raise :) thanks for making the experience a good one.
Agent replied
Hi Jason, we are so pleased that you left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
1/5
Facebookavoid them!! two viewings arranged with them. one in Oxfordshire and one in Wiltshire, but agents did not show up at all. made us to drive 1:30 hours and realising the house is under offer since a month ago. would not be looking to buy a house if being advertised by them.
Agent replied
Hi Sam, we are sorry to read of your issue. Please contact us directly on directors@chancellors.co.uk. We will be happy to help and look into the matter for you. Many Thanks
5/5
GoogleMy experience with the house viewing was good and definitely a good job done by Thomas Smallwood.
Agent replied · 19 June 2024
Thank you for leaving us this great review Samruddi, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
1/5
FacebookFor 8 MONTHS I have been begging these morons to get several issues sorted with the home I rent. I AM STILL WAITING! I can honestly say this is the worst estate agents I have ever had the misfortune of dealing with. It has been one disaster after another with them.
Agent replied
Hi Kimberley, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
FacebookChancellors were fantastic when assisting our search in finding a property. Very efficient and great customer service from searching for the property and all through our tenancy. Many thanks to Adam Lewis at the High Wycombe branch for all his help!
5/5
FacebookExcellent experience dealing with Chancellors. Important decisions such as buying and selling houses are not easy to deal with. Neil Ballard made our experience a pleasure. He was helpful from the outset, really attentive to our criteria and surpassed our expectations.
5/5
FacebookI have been dealing with chancellors in newbury and Declan Hartigan has helped me throughout my whole property search. He was great, always replied instantly to my emails and was very professional throughout the whole search for rented accommodation. I now have a move in date and will 100% recommend chancellors to everyone!! Thank you all :)
Agent replied
Thanks for the review Charlotte!!
5/5
FacebookI came in to the Aylesbury branch and was dealt with by a man named Harry Price he was fantastic very funny and very helpful. Gave me all the information I needed and will be using them again. Thank you Harry
5/5
GoogleThank you Charlotte for providing such a good service. You have been really helpful with all my queries and the whole process. Thank you!
1/5
FacebookThe worst experience I ever had!!!! I view the flat, had to travel all the way there to check, but I was happy because I liked it. I said that I will take it, I spent 4 days filling different forms, making “rent passport”, going through the checks and only when I started to ask how my application is going they said that someone else rented. Really?? I refused going for another viewings, I refused applying for other flats that I saw from another agencies!!! I would never ever recommend this place!!!!
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