Every review we hold for the Ballyskeagh Road office, from every platform, shown as written. First names only.
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5/5
TrustpilotFirst class service throughout
PropertyPal have been above and beyond in terms of customer service from the outset of my buying journey. Proactive, supportive, communicative, and experts in their field - they are always at hand to answer any query, big or small. The entire experience has been a delight and Shea is especially worth a mention for his advice and excellent support throughout. Thanks all!
Paul Β· 17 November 2022
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5/5
TrustpilotI canβt thank Marie and the girlsβ¦
I canβt thank Marie and the girls enough for all there help. They made everything so easy and very fast. Nothing was ever a problem with the girls. I will be recommend property pal mortgages to everyone . Thanks again. X
Aimee Β· 18 January 2021
Agent replied Β· 17 June 2024
Hi Aimee,Thank you so much for recommending us and for such a good review!Marie and everyone as so pleased we made everything so easy for you.We are here anytime you need us.Kind RegardsPropertyPal Mortgages Team
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5/5
TrustpilotExpertly guided through my remortgage
Expertly guided through my remortgage, with regular updates and quick responses to all my questions. Many thanks to the whole team - highly recommend!
Lorna Β· 14 May 2026
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5/5
TrustpilotFirst time buyer: Incredibly grateful
I am a first time buyer who really didn't know what the process was or what was expected of me. PropertyPal really reassured me and took me by the hand through everything. They made all the stages simple and all the expectations of me clear. They really made everything so simple and I couldn't speak higher of my experience with them. With it being my first time I didn't know what I was getting myself into but their advice and availability to answer my questions was invaluable.
Michael Β· 13 June 2022
Agent replied Β· 17 June 2024
Hi Michael, Thanks so much for the kind words. We specialise in helping first-time buyers get onto the property ladder so your positive feedback means a lot to us. Best wishes in your new home π₯ PropertyPal Mortgages Team
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5/5
TrustpilotOwen has been such a great help for usβ¦
Owen has been such a great help for us and would highly recommend him to help you with your mortgage!
Alana Β· 6 March 2025
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5/5
TrustpilotI canβt recommend Property Pal enoughβ¦
I canβt recommend Property Pal enough they have a fantastic team, both Shea and Clara-Jane were brilliant and kept me informed throughout my application. I really appreciate everything thank you so much. You have nothing to worry about with the application these guys are experts and will to their upmost to help you with any questions you may have.
Glenn Β· 19 December 2022
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5/5
TrustpilotHighly recommended
Danielle was so helpful and made everything feel straight forward. She was reassuring and knowledgeable. The whole property pal set up is easy to use when submitting documents and the team respond quickly to any queries you might have. Excellent service and I would highly recommend.
Louise Β· 20 December 2023
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5/5
TrustpilotPedenKnowles were fantastic
PedenKnowles were fantastic, made the process so easy for me and made me feel at ease throughout it. Thanks very much!
Sarah Β· 26 May 2026
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5/5
TrustpilotGreat service from Marie and Ian
Great service from Marie and Ian . They do all possible to help and would highly recommend this company . Thanks very much Tanya .
Tanya Β· 25 April 2026
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5/5
TrustpilotFive Star Experience
An excellent service provided by Property Pal with regards to multiple matters including remortgage, protection applications and insurance renewals. Everything was explained well and dealt with promptly helping to reduce any potential stress in current times. Many thanks to Marie, Kathryn, Zoe, Lucy and all the team at Property Pal!
Shauna Β· 31 August 2023
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5/5
TrustpilotWould highly recommend property palβ¦
Would highly recommend property pal 5star service , Thank you Damian you where brilliant from start to finish , You where there to answer questions and help us the whole way and even now your still there to help Thank you again π
Janine Β· 31 August 2019
Agent replied Β· 17 June 2024
Hi Janine,Thank you so much for your fantastic review!We are thrilled that you found our service 5 Star βοΈWe are always here to help when you need us πKind RegardsPropertyPal Mortgages Team
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5/5
TrustpilotGreat service
Great service, professional and easy managed from start to finish. Highly recommend.
Deirdre Β· 21 July 2026
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5/5
TrustpilotNew Home
Our experience with Owen from start to finish was so straight forward and smooth, he explained everything very simply, which made it very easy for us to pick our mortgage/protection and anything else we needed. He was always quick to answer any questions we had. Couldn't thank Owen enough for all his help
John Β· 11 May 2023
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5/5
TrustpilotMortgage
I really cannot thank Marie Knowles and Kathyrn enough for all the work and effort they put into helping me there were alot of unforseen events that caused alot of stress these two ladies were so reassuring and helpful they really went above and beyond their job role I highly recommend
Taylor Β· 6 July 2023
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5/5
TrustpilotBrilliant service from all at Property Pal Mortgages.
Brilliant service from all at Property Pal Mortgages! Always on the ball with super fast response at all times. Applying for a mortgage and insurances can be very stressful but thankfully Marie was easy to talk with and made everything seem so straightforward. Highly recommendπ
Heather Β· 2 August 2017
Agent replied Β· 17 June 2024
Hi Heather, Thank you for your positive feedback! We pride ourselves in delivering a first class service and we're happy to hear you received this from Marie. It also makes us proud you've taken the time to share this!! We'll look forward to talking come renewal time.Regards, The PropertyPal Mortgages Team
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5/5
TrustpilotGreat experience with Peden Knowles
Great experience with Peden Knowles. Everything clearly laid out and explained. All questions answered well. A great company to work with.
Christopher Β· 11 May 2026
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5/5
TrustpilotGreat communication and easy process.
The customer service Peden Knowles financial is excellent, they are very easy to deal with, and have great communication, any questions or queries were answered in a mannerly time frame which made the process easy. I would definitely recommend them.
Jenny Β· 2 December 2025
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5/5
TrustpilotFantastic ongoing service
Can't speak highly enough of property pal mortgages. Not one to write reviews but have to for them - bought a house in 2019 using them for my mortgage advisor and hadn't a notion of where to even start but they made every last thing so easy for me. Now Ive just remortgaged and once again they were the ones who got in touch with me to get the ball rolling, found me the best value new mortgage provider and did all the work that I wouldn't ever want to have to do. Everyone is always really quick to respond to any questions, simplify everything and are so friendly and helpful.
Lydia Β· 26 July 2024
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5/5
TrustpilotCouldn't recommend enough !!
Couldn't recommend enough !!Owen was extremely helpful in getting me the best rate for my remortgage and walking through and explaining what would be the best route to take. Owen and his team where efficient and quick. I never though getting a mortgage would be so stress free and easy
Customer Β· 20 June 2023
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5/5
TrustpilotI couldnβt have picked a better service...
I couldnβt have picked a better service to go for with my remortgage. The team were always on hand and nothing was ever too much bother to them. Would highly recommend, especially Marie who made the whole experience so much easier
Andrew Β· 14 June 2019
Agent replied Β· 17 June 2024
Hi Andrew,Thank you so much for your 5* review!Marie is thrilled with your comments as are the rest of the team.We will always be here in the future for any of your mortgage and protection needs.Kind RegardsPropertyPal Mortgages Team
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5/5
TrustpilotExcellent customer service
Very helpful, professional and efficient staff. Everything was explained so well and we were helped with getting a mortgage, finding the right insurance and supported through making a will. Excellent customer service. Thank you all at Property Pal.
Nicola Β· 3 June 2020
Agent replied Β· 17 June 2024
Hi Nicola,Thank you so much for taking the time to write such lovely review!! All we can say is it was our pleasure Nicola..Look forward to speaking with you again for your review!!Kind Regards,PropertyPal Mortgages Team
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5/5
TrustpilotGreat service
As Fiona said, from the very start the service has been excellent. Laura was great in every way, even to piont of sharing our excitement on receiving our mortgage. Thank you so much for everything.
Russell Β· 12 February 2021
Agent replied Β· 17 June 2024
Hi Russell,Laura does get rather excited when she secures mortgage offers πAnytime you need us please just get in touch and we will help anyway we can and we will see you again for your mortgage review when that is due.Kind RegardsPropertyPal Mortgages Team
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5/5
Trustpilotthank you
Could not have been happier with the service I received from Laura and her team! A stress free and straight forward process. I was updated at every stage in a professional and friendly manner. Would highly recommend!
Alison Β· 26 February 2020
Agent replied Β· 17 June 2024
Hi Alison,Thank you for recommending us!We are so pleased we made the whole process stress free and straight forward for you.We look forward to looking after your mortgage and protection needs long into the future.Kind Regards PropertyPal Mortgages Team
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5/5
TrustpilotExcellent team
Excellent team, very helpful, and kept me up to date on each step of my first-time buying experience. Special thanks to Orla and Clara-Jayne.
Fintan Β· 19 August 2022
Agent replied Β· 17 June 2024
Hi Fintan, We really appreciate your kind words and will pass this onto Orla and Clara-Jayne. Thank you for choosing us and congratulations on your new home π₯³PropertyPal Mortgages
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