Every review we hold for the Ballyskeagh Road office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotKathryn at Peden Knowles - Mortgage Renewal
I recently worked with Kathryn at Peden Knowles on my mortgage renewal and couldn’t be more pleased with the experience. From the outset, she provided clear, well-informed advice that helped me understand all my options to help make the right decision. She was proactive and highly responsive throughout the process, keeping me regularly updated. What stood out most was her professionalism and attention to detail, combined with a genuinely supportive approach. It was clear she had my best interests in mind at every stage. I would highly recommend Kathryn to anyone looking for expert advice and a seamless mortgage renewal experience.
Eimear · 3 June 2026
★★★★★ 5/5
TrustpilotMortgage Payments
Pedenknowles was first class to work with,we had nothing to do but listen to their advice Kathryn explain how we go about remortgaging.After a short and detailed explanation we were able to go ahead and set up our mortgage.
PAUL · 5 August 2026
★★★★★ 5/5
TrustpilotKathryn was honestly amazing
Kathryn was honestly amazing! Offered advice in a clear, simply way and was so helpful and friendly. Will definitely be using her in the future. Thank you so much for making this process so simple and stress free!
Shannon · 4 August 2026
★★★★★ 5/5
TrustpilotI highly recommend Peden Knowles Financial.
I highly recommend Peden Knowles Financial. Owen was a huge help when I was buying my first house, guiding me through the mortgage process with ease and professionalism. Now, Owen and Kathryn are assisting with my remortgage, and I couldn't be more pleased with their service.
Aaron · 2 April 2026
★★★★★ 5/5
TrustpilotWe would highly recommend Peden Knowles…
We would highly recommend Peden Knowles to anyone looking for a mortgage advisor. The whole process was seamless from start to finish, and we always felt informed and supported throughout.
Leah · 21 July 2026
★★★★★ 5/5
TrustpilotI will highly recommend Owen and his team
Owen and his team were very friendly and helpful to me and were always available to answer any queries I had and provided me with reassurance when I was confused or worried about anything. I will highly recommend Peden Knowles to any of my friends and family.
Julie · 18 February 2026
★★★★★ 5/5
TrustpilotInsurance
I can’t recommend Marie at Peden Knowles highly enough. She made the whole process of getting my life insurance sorted feel easy and stress-free from start to finish.
Rachel · 16 June 2026
★★★★★ 5/5
TrustpilotPeden Knowles were amazing with us they…
Peden Knowles were amazing with us they are truly safe hands to be in . No fuss no nonsense just sound financial advice and excellent service .
Diane · 3 June 2026
★★★★★ 5/5
TrustpilotFirst Class Mortgage Brokers
Peden Knowles did an excellent job of advising and guiding us through the process of securing a mortgage. They were very competent, thorough, clear in the explanations given, and attentive to our needs. Marie was first class and the whole team were helpful, efficient and easy to work with. I could not recommend them highly enough!
John · 29 September 2025
★★★★★ 5/5
TrustpilotFantastic service from start to…
Fantastic service from start to finish!. Can't thank Owen and the team enough for all the hard work they put in to get me my mortgage offer. Very quick and efficient, nothing was ever too much and kept me up to date with any updates and checking in with me throughout the process. Would highly recommend to anyone hoping to buy a property especially as a first time buyer with little knowledge as to what to do or expect. Will definitely be using him again for any future purchases.
Cathlyn · 8 November 2024
★★★★★ 5/5
Trustpilot5 Stars +
As first time buyers, we didn’t know where to start but PropertyPal have been amazing from the get-go. We first spoke with Danielle who took us through the pre approval, and then Clara-Jayne who took us through the whole mortgage process. Both Danielle and Clara-Jayne could not have been more helpful and always available when we had questions. We are absolutely delighted with the service we have received, Clara-Jayne kept us informed at every stage of the process and has made everything very simple. Thank you!
Megan · 4 October 2022
Agent replied · 17 June 2024
Thank you so much for your review Megan. We're delighted to hear the team guided you through the process of securing your first home. Best wishes as you settle into your new place 🏡 PropertyPal Mortgages
★★★★★ 5/5
Trustpilotsmooth, professional, friendly
we have recently made our wills and updated our life, critical illness and income protection insurnces with the help of Owen and the whole experience was very smooth, understandable and straight forward. Owen seemed to understand our needs and wants, he was approchable, friendly, helpfull and professional. One of the main positive for us was, that none of the appointments felt like a high pressure sales appointment, which could be really offputting, but we have never felt like we had to agree to anything. Overall great experience, if we need financial advice in the furure hoping to get back in touch with Owen again.
Szilvia · 18 March 2026
★★★★★ 5/5
TrustpilotExcellent
Excellent, I could not say enough about the team, they were incredibly helpful and patient throughout the entire process and I can't thank them enough. It was so smooth and stress free, I was updated at every stage and everyone I dealt with was friendly, informative and genuinely amazing at what they do. Special thanks to Margaret, Catherine and Nicole who really went the extra mile and thanks to all of the other fantastic members of the team I dealt with on the way. Big thankyou to all of you!
Michelle · 25 July 2022
Agent replied · 17 June 2024
Hi Michelle, We're over the moon to hear your lovely words and we really appreciate such positive feedback.Thank you for choosing us to help you through the process. Best wishes for the future ❤️ PropertyPal Mortgages
★★★★★ 5/5
TrustpilotProfessional help for first time mortgage
Peden Knowles were fantastic in helping me secure my first mortgage. As someone who knew very little about the process, Owen was brilliant at talking me through everything step-by-step and explaining anything I wasn’t familiar with. His guidance really helped me make informed decisions.
Leigh · 25 November 2025
★★★★★ 5/5
TrustpilotFantastic service
Our fixed rate mortgage was coming to an end and Peden Knowles sorted everything. Provided us with new rates, explained everything, answered all the questions I had and so friendly. A big thank you to Marie and Ian. Definitely recommend them to anyone.
Maria · 2 December 2025
★★★★★ 5/5
TrustpilotAmazing Team!!
Amazing Team!!! I want to Thank you for all your support and hard work it was a pleasure working with you. From the first steps, Kelly Williamson helped me & provided me with all the necessary information, so nice person.!!!!Luanne McCarthy & Bebhinn Stuart they are so quickly replayed to my question Set-up meeting and organise all paperwork. Also, want to say thank you Ian McManus for your help. If you want an easy process for buying a house it's PropertyPal !!!!! Your TEAM definitely deserved a Bonus from the company for such a dedicated team and easy process.
INESA · 25 February 2022
Agent replied · 17 June 2024
Hi, What a lovely review! It means alot that you would take the time to leave such incredible feedback. I will recently pass this onto the individual team members you've highlighted 🎉 Best wishes with everything 🍾 PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotPropertyPal removed all of the stress…
PropertyPal removed all of the stress from buying a home for the first time. Buying by myself at a young age and with parents who haven’t bought property in over 20 years, it was difficult to get impartial advice that wasn’t selling me something, but PropertyPal were very clear and concise. They didn’t only provide numbers but also an amazing professional insight into the mortgage market and protected my interests, keeping me updated throughout. Thank you SO much to Margaret, Behbinn and Jennie (for sorting out my house insurance). Critical illness cover advice, insurance etc were all sorted leaving me with nothing to worry about, and a 24/7 hotline available answered any questions I had, while being VERY useful as a shift worker. I’ll be recommending PropertyPal to my friends and am very pleased with the service!
Lauren · 12 February 2022
Agent replied · 17 June 2024
Hi Lauren, Thanks so much for this lovely review. We know how scary and overwhelming this can all be as a first-time buyer! It's amazing to hear that we could help you through the process. Good luck in your new home 🥳PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotFantastic Service, highly recommended
I cannot recommend PropertyPal enough for their services. The team, Catherine, Bebhinn, Ian, Holly, Luanne and Kelly were absolutely fantastic. They kept me up to date daily with how my mortgage application was proceeding, arranged online calls to answer countless questions I had and made the whole process so stress free and smooth. I have already been telling all of my family and friends about the fantastic services PropertyPal offer. Cannot thank the PropertyPal team enough for all their help. Superb service!
Jar · 2 February 2022
Agent replied · 17 June 2024
Hi, This is lovely feedback and certainly brightened up our day! Our team are dedicated to making the process as stress free and smooth as possible so it's great to hear they were able to help you. Enjoy your new home 🏠PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotPeden Knowles was great helping me to…
Peden Knowles was great helping me to sort my mortgage they hot me the best deal that suited my monthly payments very helpfully and efficient in every way.31
CustomLorraine · 12 March 2026
★★★★★ 5/5
TrustpilotAmazing team!!
Absolut gems all of them! But special big,big thanks to Catherine and Bebhinn! Catherine found me a good lender for my complicated situation and Bebhinn was extremely nice,helpful and quick to reply to all my impatient enquiries! I am a first time buyer and I barely had any idea what I needed to do and PropretyPal Mortgages them helped me in every step! In the same time one of my work colleagues was going on the same journey as me and she had to go to way more hustle and stress just by going to a bank’s broker. I am stress and inpatient already ,with all of this amazing help,so can’t imagine going on the other route. Thank you very,very much! You helped and still help me a lot in al this process and for sure of it wasn’t for you I will give up long ago on this process,I just don’t have the nerves for it! Thank you for helping me in the way to become a home owner!!
Maria · 18 December 2021
Agent replied · 17 June 2024
Hi Maria, A massive thank you for your lovely feedback, the team where delighted that they could help secure a mortgage for you 🎉 It's amazing to hear that we made things a little less stressful - it's what we strive to do. All the best in your new home ❤️ PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotAmazing service and stress free
Easy, straightforward and professional from start to finish. Own, Ian and Kelly were amazing and they had the answers for everything I asked. It surprised me how effortless for it was. They asked me for my bank statement, SA302’s and tax overviews which can all be obtained online in a matter of minutes. They fill everything out for the bank to process and explain in detail how mortgages work and what was best to get the most out of it. They provide excellent knowledge on the right kind of insurance that where required and others that may be off interest. Overall couldn’t ask for a better experience for my first time mortgage application.
Michael · 18 July 2024
★★★★★ 5/5
TrustpilotA great experience from start to finish
As first time buyers, the whole experience of working with ProperyPal was great from start to finish. They were quick to respond to get us set up with appointments and were always available by email or phone to answer any queries. They seem to have a really well-organised team and the transitions between the different people we worked with at each stage of the process were seamless. It's been a long journey with our first property purchase falling through, but ProperyPal were there to advise and support us with their professional and friendly service throughout. Everything was explained really clearly and our needs were put at the centre of everything. I felt we were given plenty of time to think about and consider our options and our advisor (Catherine) went to the n-th degree to check all available options for us. A great service; a great group of professionals. Thank you all.
A · 10 December 2021
Agent replied · 17 June 2024
Hi,Thanks so much for the lovely 5* review. We really appreciate you taking the time to leave us this wonderful feedback and we're delighted Catherine and the team could help! Wishing you lots of happiness in your new home 🏠🥰PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotMortgages the stressfree way
Used initially for getting my first mortgage, and as a first time buyer I felt a great weight lifted off my shoulders when everything was taken care of by all the advisors. Durring my remortgage I was contacted to book in for a meeting, and again everything was all taken care to get the best rate possible. I love how friendly the staff are, and how they break everything down to make everything simple to understand. I feel reassured that now every period of my mortgage is taken care off without myself having to stress or worry about it.
Tristan · 30 January 2026
★★★★★ 5/5
TrustpilotAs first time buyers my partner and I…
As first time buyers my partner and I were unsure how everything relating to mortgages came together. The entire team at propertypal explained everything to us in novice terms and we got a mortgage offer within just 3 weeks from initial meeting. Special mention to Margaret Donnelly, always available day/night to answer our questions and shared personal experiences to calm our worries. Thanks guys we will definitely be recommending the team and be in contact in the future.
Kirsty · 31 January 2022
Agent replied · 17 June 2024
Hi Kirsty, Thanks so much for your review and kind words about Margaret - she will be delighted to hear this! We know how overwhelming and stressful it all can be as a first-time buyer. That's why we really strive to help our customers through the process, making things as easy as possible.Wishing you lots of happiness in your new home 🏠PropertyPal Mortgages Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
