Every review we hold for the Ballyskeagh Road office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent customer service
Very helpful, professional and efficient staff. Everything was explained so well and we were helped with getting a mortgage, finding the right insurance and supported through making a will. Excellent customer service. Thank you all at Property Pal.
Nicola · 3 June 2020
Agent replied · 17 June 2024
Hi Nicola,Thank you so much for taking the time to write such lovely review!! All we can say is it was our pleasure Nicola..Look forward to speaking with you again for your review!!Kind Regards,PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotGreat service
As Fiona said, from the very start the service has been excellent. Laura was great in every way, even to piont of sharing our excitement on receiving our mortgage. Thank you so much for everything.
Russell · 12 February 2021
Agent replied · 17 June 2024
Hi Russell,Laura does get rather excited when she secures mortgage offers 😃Anytime you need us please just get in touch and we will help anyway we can and we will see you again for your mortgage review when that is due.Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotFast
Fast
Highly recommend. Our remortgage was sorted so quick. Professional team & service. Thank you PendenKnowles
Jenny · 26 May 2026
★★★★★ 5/5
Trustpilotthank you
Could not have been happier with the service I received from Laura and her team! A stress free and straight forward process. I was updated at every stage in a professional and friendly manner. Would highly recommend!
Alison · 26 February 2020
Agent replied · 17 June 2024
Hi Alison,Thank you for recommending us!We are so pleased we made the whole process stress free and straight forward for you.We look forward to looking after your mortgage and protection needs long into the future.Kind Regards PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotExcellent team
Excellent team, very helpful, and kept me up to date on each step of my first-time buying experience. Special thanks to Orla and Clara-Jayne.
Fintan · 19 August 2022
Agent replied · 17 June 2024
Hi Fintan, We really appreciate your kind words and will pass this onto Orla and Clara-Jayne. Thank you for choosing us and congratulations on your new home 🥳PropertyPal Mortgages
★★★★★ 5/5
TrustpilotWould just like to say a huge thank you…
Would just like to say a huge thank you to Laura and everyone else at PropertyPal mortgages who couldn’t have been more helpful when arranging our mortgage for us. Would recommend PropertyPal mortgages to anyone!
James · 28 September 2020
Agent replied · 17 June 2024
Hi James, Thank you so much for your recommendation.Laura is thrilled with your comments.We are here anytime you need any help with your mortgage or protection.Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotHighly recommended!
Marie has looked after all our mortgage and insurance needs for many years now. The customer service we receive from her and indeed all the girls in the office has always been very professional. Any queries have always been dealt with swiftly and any questions we may have no matter how silly they may sound have always been answered. Financial matters can often be stressful but dealing with everyone at PropertyPal Mortgages ensures a stress free solution every time!
Katrina · 1 July 2021
Agent replied · 17 June 2024
Hi Katrina, It's great to hear you're a returning customer - it means so much ❤️ No question is a silly question when it comes to mortgages, we've heard them all! Our team just strives on making everything less complicated and stress free. The way it should be. Once again, thanks for always coming back to use our services. PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotMy Mortgage experience with Property…
My Mortgage experience with Property Pal was very easy, they handled everything for me. The application process was completed over video call.Property Pal didnt charge any for the mortgage service. They are very supportive from the start and provide regular updates during the process. Overall the process is hassle free and excellent.
Gopinath · 29 November 2022
★★★★★ 5/5
TrustpilotFirst class sevice
Fantastic service right from the very start, every member of propertypal mortgages that I've have the pleasure of being involved with could not of been more helpful, most especially though Laura and Nicole have been great, nothing was ever a bother, communication lines have been fantastic and most importantly their professionalism has been second to none could not have asked for two better ladies to sort out our mortgage for us. Great service that I would highly recommend to anyone
Ursula · 30 January 2021
Agent replied · 17 June 2024
Hi Ursula,Laura and Nicole are so thrilled with your comments and are so happy they were able to help you during what can be a very stressful time!Thank you so much for a fantastic review and for recommending us!We look forward to helping you and anyone you recommend long into the future!Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotOwen and the team where amazing really…
Owen and the team where amazing really helped us and clarified everything every step of the way. We could not have gotten through this process without them. Highly recommended superb service friendly and professional all in one.
Lauren · 11 April 2019
Agent replied · 17 June 2024
Hi Lauren,Thank you so much for your fantastic review!We are so happy we helped you get through the process without any stress!We will be here to help with all your mortgage and protection needs for years to come.Kind RegardsLucy
★★★★★ 5/5
TrustpilotExcellent Service
We've used PropertyPal twice now and have been very happy with the service provided on both occasions. Everything is made hassle-free and convenient, with great communication all along the way.
Gerrard · 7 June 2021
Agent replied · 17 June 2024
Hi Gerrard, Thanks for the lovely feedback and 5* review - we're delighetd to hear you returned to use our services again - so glad we could be of help. Have a lovely day 😊PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotThe service from PropertyPal is…
The service from PropertyPal is excellent; so helpful; so well informed of being able to get the best deal for you in terms of mortgage as well as insurances etc.Highly recommended John
John · 2 December 2020
Agent replied · 17 June 2024
Hi John, Thank you so much for the 5* review and for highly recommending us! 😃We take great pride in what we do so its great to hear our clients so happy!See you again for your review!Kind Regards PropertyPal Mortgages Team.
★★★★★ 5/5
TrustpilotMade the whole thing simple
Made the whole thing simple, lovely team of people!
Shane · 23 June 2026
★★★★★ 5/5
TrustpilotBuy to Let Mortgage
The online application process was a doddle, well done to Propertypal for such a user friendly mortgage service. You can easily upload documents and timeframe of queries etc was very swift.The one to one teams meeting was consist, friendly and not complicated. I haven't applied for a mortgage in a while and was surprised at how good the service was. A huge thank you to Property pal Mortgages.
Alan · 11 October 2022
Agent replied · 17 June 2024
Hi Alan, Thanks for giving your feedback on our service. We really appreciate it and are so pleased to hear that you found the process easier than expected. We look forward to talking to you come renewal time 🙌PropertyPal Mortgages
★★★★★ 5/5
TrustpilotFabulous Service!
Amazing service from start to finish. Thanks to Damian, Nicole, Connor, Holly and anyone else who helped me with the mortgage process. Over the moon! Thanks again .Jason & RIch
Jason · 19 April 2021
Agent replied · 17 June 2024
Hi Jason and Rich, We are so grateful for such a positive review. It's our pleasure to help you along the process and to make things that little bit easier! If there's anything else you need in the future, please don't hesitate to get in touch 😊PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotFantastic start to finish
Fantastic start to finish, Laura and the team made us feel very comfortable and professionally guided through what would normally be a difficult process with ease 10/10, definitely be used again in the future.
Demetri · 11 February 2020
Agent replied · 17 June 2024
Hi Demetri,Many thanks for your 10/10 review 😁We will be here to help you with all your mortgage and protection needs long into the future.Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotFriendly, efficient and helpful!
To Marie and all of the team at PropertyPal Mortgages, we cant thank them enough for helping us from start to finish with the process of getting our mortgage offer. As first time buyers the fixed interest rate mortgage offered is perfect and we can review our mortgage in two years and although we did had a few hiccups along the way. They were in constant contact via email and text right the way through which was very re-assuring.Thank you so much for all the hard work we are so grateful!
Conor · 19 September 2020
Agent replied · 17 June 2024
Hi Conor,Marie is over the moon with your glowing review 😃We love making sure our first time buyers are well looked after as it can be a daunting experience but we are always here to help anyway we can.See you in 2 years time for your review! 😁Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotI could not ask for better service
I could not ask for better service. I have been working with Owen and his team for last 12 years. They look after whole family finances and insurances. Always helpful and efficient. I cannot recommend than enough
Sebastian · 28 March 2018
Agent replied · 17 June 2024
Hi Sebastian,Thank you so much for your 5* review!We are so pleased you are so happy with the service you have received for so many years and we look forward to helping yourself and family long into the future.Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotExcellent Service,Highly recommend!
I would generally search PropertyPal when looking for our first home. On deciding on the place we would like to buy we then needed help as there was a lot of unknowns as first time buyers.We decided to go through property pal and do not regret it one bit. Everyone who has helped us has been very helpful informative, kind, friendly and professional.They have informed us at every stage which is more impressive during the uncertainty with Covid-19.Anyone looking to buy their first home I would 100% recommend propertypal! They offer a top notch service and extremely helpful and knowledgeable at every stage of the process!
Michael · 5 August 2020
Agent replied · 17 June 2024
Hi Michael,What a fantastic review, thank you 😃 One thing that is certain during these times is that we are always here to help!We hope you will be very happy in your new home 🏠Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotThanks a lot guys!
Property Pal Mortgages has been an enormous help to me and my partner. Owen and his staff are amicable, thorough, always on hand, and extremely generous with their time.......no query was too trivial. Thanks so much folks!
David · 31 January 2018
Agent replied · 17 June 2024
Hi David & Sandra, Thank you so much for your review!We are so pleased that we were an 'enormous help' to you both. We hope we can assist you again in the future. Kind regards, PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotGreat service
Peden Knowles did an excellent job securing my first mortgage at the best rate.
Ciaran · 9 May 2026
★★★★★ 5/5
TrustpilotFantastic customer service
Fantastic customer service, quick and easy application, Owen was extremely helpful throughout the process, could not recommend anybody else.
Kiera · 1 November 2024
★★★★★ 5/5
TrustpilotThank you PropertyPal Mortgages
Thank you PropertyPal, Unbelievable service, with both being self employed in these uncertain times we thought we would never get our dream house secured! Thank you Thank you Thank you 😍
Tracey · 8 October 2020
Agent replied · 17 June 2024
Hi Tracey,You're welcome You're welcome You're welcome 😁One thing is certain which is we will always try to do our best for our clients whatever is happening in this crazy world!Hope you are so happy in your dream home.Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotLaura and Nicole were great
Laura and Nicole were great, even when I was unfairly grumpy and impatient wanting my mortgage offer yeaterday. Apologies for the grumpiness and thank you for the great service.
Robert · 1 March 2021
Agent replied · 17 June 2024
Hi Robert, Thanks for taking the time to leave us a review. We are delighted that Laura and Nicole were able to assist you and will certainly pass this feedback onto the team. In the meantime, please let us know if you need anything else. Kind RegardsPropertyPal Mortgages Team
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