Trusted Agent profile · Balham, Greater London

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Marsh & Parsons reviews in Balham

★★★★★ Excellent

353 reviews across 3 platforms

45 Balham Hill, Greater London, SW12 9DR

Part of Marsh, see every office.

Marsh's office in Balham, Greater London, at 45 Balham Hill, is rated 4.8 out of 5 across 353 reviews on three platforms, including 324 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of two awards Marsh won in 2026.

Google logo

4.8 / 5

324

Reviews on Google

This office

Facebook logo

4.5 / 5

19

Reviews on Facebook

This office

View Agents logo

4.5 / 5

10

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Marsh Balham

Marsh & Parsons Balham & Clapham South Estate Agents is located at the top of Balham Hill, close to Clapham South tube station and offers both sales and lettings departments dealing with property in Clapham South, Balham, Streatham Hill, Tooting Bec and beyond. The selection of property available in these areas is wide ranging from stunning modern new build apartments overlooking Clapham Common to large Victorian family houses in the Nightingale Triangle and the ever popular Heaver Estate. Balham not only offers great proximity to three commons but also a buzzing nightlife, boutique shopping, street markets and excellent schools all on the doorstep. With its continued gentrification and easy access to the nearby Northcote Road, Abbeville Village and the Northern Line, Balham continues to be a popular place to live.

Awards

The Trusted Agent 2026 results for Marsh, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Balham office, from every platform, shown as written. First names only.

5/5

Google

Beth was a breath of fresh air to work with compared to others in the industry. Found my dream home and was always on hand for any questions I had throughout the process. Thank you Beth!

Ed · 26 September 2023

Agent replied · 25 November 2023

Dear Ed, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Beth. Please do not hesitate to contact us again. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

We have recently sold our house through Marsh and Parsons Balham office and would highly recommend them. We needed a quick sale and Natalie and Lewin were totally brilliant. Felt very comfortable with the valuation process and expectations they outlined of what we could achieve. All the other agents from marsh and parsons who showed the house were also great. Professional, relaxed, responsive to calls and emails, friendly and very understanding of what it’s like to go through a big move. Highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

Roger · 26 August 2022

5/5

Google

Francesca was an absolute star. She was a very vibrant character who was very enthusiastic about the property viewing.

Bethan · 21 August 2024

Agent replied · 24 October 2024

Dear Bethan, Thank you for leaving a wonderful 5* review. Kind regards, Lesley, Customer Relations Team

5/5

Google

Such a great experience renting my property through Marsh and Parsons. Rupert made the process so easy and got great tenants for the property. Absolutely would recommend to anyone looking to rent in the area.

Isabelle · 26 September 2023

Agent replied · 25 November 2023

Dear Isabelle, Thank you for taking the time to leave a wonderful 5 star Google review. Rupert will be thrilled to read your kind comments. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

Rupert and his team at the Clapham Lettings branch were fantastic from start to finish in renting our property. I would highly recommend using them - their level of service is extremely good.

Annabel · 26 October 2023

Agent replied · 25 November 2023

Dear Annabel, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

Ollie Jacques is a rockstar. With the current market, it’s easy for agents to forget about you, but Ollie was frequently checking in and going above and beyond to help out. The world needs more Ollie’s.

Alberto · 29 July 2023

Agent replied · 27 August 2023

Dear Alberto, Thank you for taking the time to leave a lovely review regarding Ollie. He will be delighted to read your kind words. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

Thank you so much to Lucy, she was really helpful throughout the whole experience! Recommended!!

Rhys · 24 September 2024

Agent replied · 24 October 2024

Dear Rhys, Thank you for taking the time to leave a 5 star Google review. Kind regards, Lesley, Customer Relations Team

5/5

Google

Francesca has been great! Been with her to a viewing and she has been amazing!

Mery · 24 September 2024

Agent replied · 24 October 2024

Dear Mery, We really appreciate you taking the time to leave such lovely comments about Francesca. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Lesley

5/5

Google

Francesca was fantastic at the viewing. Very knowledgeable about everything to do with the property!

Tom · 24 September 2024

Agent replied · 24 October 2024

Dear Tom, Thank you for taking the time to leave a 5 star Google review. Kind regards, Lesley

5/5

Google

Georgia at the Balham office has been absolutely fantastic. So helpful and really lovely. Have dealt with some very pushy/rude estate agents at previous companies, but Georgia was a breath of fresh air. Would highly recommend and will now use Marsh & Parsons in the future

Maria · 30 July 2022

Agent replied

Hi Maria, thank you so much for taking the time to leave your kind review! We're delighted that you are happy with your experience so far and will be sure to pass your feedback onto Georgia and the rest of our team in Balham & Clapham South. All the best, Marsh & Parsons

5/5

Google

Having worked with Ollie to try and find a new place, he was very efficient, knowledgable and easy to work with. Would definitely recommend Marsh and Parsons.

Josh · 30 January 2024

Agent replied · 30 March 2024

Dear Josh, We really appreciate you taking the time to leave such lovely comments about Ollie. He will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Lesley, Customer Relations Team.

5/5

Google

Francesca is a star. Ask for her, she’ll give you a great experience

Ben · 3 October 2024

Agent replied · 24 October 2024

Dear Ben, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Lesley

5/5

Google

Toby and the team at Marsh and Parsons Balham and Clapham South, really helped us secure a fantastic flat. Toby guided us through the process and was professional, supportive and really helpful at each stage. Thank you.

Bridget · 1 May 2023

Agent replied · 30 July 2023

Dear Bridget, Thank you for your kind comments regarding the Marsh and Parsons team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

I had a very positive experience with Marsh & Parsons. I found the team to be very professional and polite, Ollie was extremely responsive and nothing was too much to ask of him.

Bahl · 6 August 2023

Agent replied · 27 August 2023

Dear Bahl, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. Kind Regards, Marilyn Plews, Customer Relations Team

5/5

Google

Francesca was a fantastic agent , thanks!

Tom · 15 December 2024

Agent replied · 22 December 2024

Dear Tom, Thank you for leaving a wonderful 5 star Google review. Kind regards, Lesley

5/5

Google

Ever a daunting task, setting out in the search for a new property was made a joyful prospect with Beth Harrington guiding me through the process from start to finish. A true breath of fresh air to have someone listen to my requirements and come through with so many options. Marsh and Parsons are lucky to have someone so dedicated to their role, her knowledge and patience is rare to come across and I hope to find her again when the time comes.

Sophie · 20 August 2023

Agent replied · 27 August 2023

Dear Sophie, We really appreciate you taking the time to leave such lovely comments about Beth. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

Very helpful online and great informative tours in person, thank you Francesca

Luke · 24 September 2024

Agent replied · 24 October 2024

Dear Luke, Thank you for leaving a 5 star Google review. Kind regards, Katie

5/5

Google

I have just sold my flat through Marsh and Parsons and I couldn’t recommend them enough! Bethany was fantastic and always on hand to answer any of my queries. Thanks so much!

Libby · 13 August 2023

Agent replied · 27 August 2023

Dear Libby, We are really pleased to hear you enjoyed your experience with Bethany and thank you for leaving such a lovely 5 star review. Kind regards, Marilyn Plews, Customer Relations Team

5/5

Google

Rupert at Marsh & Parsons was an complete delight. He was attentive, professional and informative during all of my interactions with him. I felt confident leaving everything in his hands.

Alex · 26 September 2023

Agent replied · 25 November 2023

Dear Alex, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

Although I didn’t end up renting a property through Marsh & Parsons, I had a great experience working with Francesca. She was excellent at keeping me updated, always quick to respond, and really flexible with arranging viewings around my …

Will · 13 June 2025

Agent replied · 13 April 2026

Dear Will, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Lesley

5/5

Google

Although we didn’t end up renting with Marsh and Parsons Ollie was very helpful in our property searched and checked in regularly.

Francesca · 16 March 2024

Agent replied · 20 June 2024

Dear Francesca, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley, Customer Relations Team

5/5

Google

Francesca was lovely, knew everything and answered all our questions!

Daniel · 11 October 2024

Agent replied · 10 December 2024

Dear Daniel, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Lesley

5/5

Google

Ollie was extremely helpful, kind and professional during all the steps for renting a one bedroom flar. Much appraciated !

Dario · 21 April 2024

Agent replied · 20 June 2024

Dear Dario, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Lesley, Customer Relations Team

5/5

Google

Francesca was great to deal with - very efficient and professional.

Simon · 24 September 2024

Agent replied · 24 October 2024

Dear Simon, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Francesca. Please do not hesitate to contact us again. Kind regards, Lesley, Customer Relations Team

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Questions about Marsh & Parsons

How many reviews does Marsh & Parsons have?

Marsh's Balham office has 353 reviews across three platforms: 324 on Google, 19 on Facebook, 10 on View Agents.

What is Marsh & Parsons's rating?

Marsh & Parsons is rated 4.8 out of 5 across all 353 reviews, and 4.8 out of 5 on Google from 324 reviews.

What do sellers say about Marsh & Parsons?

3 reviews from sellers, rated 4.7 out of 5 on average. For example, Alex wrote: "Laura and the team at Marsh & Parsons have been great and I would have no hesitation in recommending them. They didn’t give me the highest valuation of all the ..."

What do buyers say about Marsh & Parsons?

3 reviews from buyers, rated 5.0 out of 5 on average. For example, Toni wrote: "Oliver has been friendly, polite and extremely efficient through out the purchase of our property. He kept us informed with the all the latest updates and by ..."

What do landlords say about Marsh & Parsons?

3 reviews from landlords, rated 5.0 out of 5 on average. For example, Simon wrote: "Once again Emma Procter and her team in Balham worked wonders at a particularly difficult time of year (November). What impressed me most was the company's ..."

Has Marsh won any awards?

Yes. In The Trusted Agent 2026 awards: Marsh, Balham won Gold; Marsh, Little Venice won Gold.

Where is Marsh's Balham office?

Marsh & Parsons, 45 Balham Hill, Greater London, SW12 9DR.

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