Marsh & Parsons reviews in Balham

★★★★★ 5/5

Google

A big thank you to Beth for helping me complete on my first flat! Being new to the property world can be pretty daunting. But the whole experience felt very smooth. Beth was very informative, clear and organised throughout the process and was always on hand to answer any questions we had. I would definitely recommend Marsh and Parsons.

Lara · 25 March 2024

★★★★★ 5/5

Google

Up until a few years ago, I'd felt negatively about estate agents - having dealt with a few unscrupulous & shady characters in the past. However, Rupert was nothing but earnest, methodical, and was someone I genuinely felt wanted the best for me. He found me a lovely two bed in Earslfield with a fantastic paved garden which has housed me for many years - thanks again!

Alex · 26 September 2023

★★★★★ 5/5

Google

Nathalie, a sales negotiator at M&P Balham & Clapham South, recommended Abbas Maqsood of Embrace Financial as my mortgage advisor. Just secured a mortgage offer at a really great rate! Abbas Maqsood was an excellent mortgage advisor. He was professional at all times, thorough, efficient and really went the extra mile for me. I also got the impression he was on my side and always looking out for my best interests. Would definitely recommend to a friend! Also, thank you Nathalie for making the introduction.

Joseph · 30 July 2022

★★★★★ 5/5

Google

Had a great experience with Marsh and Parsons. My agent, especially, Alisha was so kind and knowledgeable. I felt like she really listened to what I needed in terms of space and home for me and my partner. I can't thank her enough for her advice and help!

Carmen · 24 September 2024

★★★★★ 5/5

Google

We recently rented out our property in Balham in the midst of relocating to Egypt with two young children! Rupert and his team couldn’t have made the process any easier for us during a very stressful time. They were excellent at communicating throughout and always offered clarity and consideration around what needed to be completed as first time landlords. Cannot recommend them enough as whilst they do not offer the cheapest rates you get what you pay for; which is high quality, stress free experience.PositiveProfessionalism

Emma · 21 June 2022

★★★★★ 5/5

Google

Me and my partner recently signed a gorgeous little rental property near the Common as shown to us by Senior Lettings Negotiator Georgia. She went above and beyond what is required and managed not only to secure us our dream property, but to have us move in within 10 days of first viewing! Georgia was always there to answer our queries, even at 10:45 at night (amazing!) in order to make sure we secured the property and make the process as smooth as possible for us. I would absolutely recommend M&P - specifically Georgia - to absolutely anyone. We can't thank you enough!PositiveResponsiveness, Professionalism

Lauren · 21 June 2022

★★★★★ 5/5

Google

The lettings team were all friendly and attentive in any contact with them, but a special thank you must be given to Toby. Toby went above and beyond to assist us, whilst also being incredibly knowledgable and patient. We have recommended him by name to multiple close friends who have been struggling in the market for a while now as we truly trust his service and expertise!

Charlotte · 6 August 2023

★★★★★ 5/5

Google

We’d would like to thank Toby Brewer who has been a massive help during our search to rent a property in the Clapham area. He has gone above and beyond to support us during the process, including giving us some great tips and tricks for putting in an offer. He has helped us sign a place that ticks all our boxes so we are very grateful.

Amelia · 13 August 2023

★★★★★ 5/5

Google

Rupert and his team at Balham M&P were really helpful and professional in helping me to find new tenants and also in the ongoing process. Whenever I needed something Rupert was really quick to come up with answers for me - definetly recommend him and his team. However, I also used the check in and inventory company head office recommended and unfortunately they were not as good as they did not take meter readings correctly!PositiveResponsiveness, Professionalism

Pami · 26 August 2022

★★★★★ 1/5

Google

Definitely avoid. This is the worst agency I've ever had to deal with. Took me months and months to move in - the person initially dealing with it was fired and the replacement was not much more efficient. Lots of miscommunication and misunderstandings. The tenancy ended in December, it's now February and I'm still waiting to get my deposit back. Yes there were delays in December from moving out dates, COVID and Xmas, but it has still taken an unacceptable amount of time. The release was instructed weeks ago and surprise surprise no money has been received into our accounts. I know that even the staff are aware that they've been useless as the latest emails even included instructions on how to file a formal complaint. I won't waste my time complaining again as I already did and the escalation did not help at all. Best is just to avoid - M&P have proved themselves to be unreliable and pretty incompetent.NegativeResponsiveness, Quality, Professionalism, Value

Cagla · 26 August 2021

★★★★★ 5/5

Google

Hi had a great experience with my agent Francesca Douglas, I was la for our appointment but she waited and welcomed me with a big smile. She showed me the property and answered all my questions Thank you Francesca for your kindness

Soliman · 24 September 2024

★★★★★ 5/5

Google

Marsh and Parsons have managed the letting of our rental flat for a number of years. Always responsive, efficient, friendly and professional they have given me no reason to use another agent. In particular Rupert Viney the senior lettings manager is proactive, informative and commercial and has successfully just re-let our flat in record time for us. Highly recommend.

Chris · 26 October 2023

★★★★★ 5/5

Google

Francesca was excellent in helping us view some properties for let today. She went over and beyond by picking us up from the location we were at. So kind of her due to the bad weather today. Can’t speak highly enough, thank you!

Thomas · 24 August 2024

★★★★★ 5/5

Google

Shout out to Ollie, an agent at Marsh & Parsons, for his help getting our new flat. From the first call he was informative and clear. He gave us the knowledge and insight to obtain the rental property that we wanted. Very well mannered and prompt with answers, which is especially helpful when you are new to the country.

Clem · 26 September 2023

★★★★★ 5/5

Google

Highly recommend Alisha. So lovely and helpful, supported my boyfriend and I in finding a new flat - she was consistent in her communication and kept us informed of new flats coming on the market. Thanks so much Alisha :)

Kate · 26 September 2024

★★★★★ 4/5

Google

Rupert and his team have been great letting agents; they always find really good tenants, and know the local market inside out. Their costs are reasonable too. My only advice to him and his team, would be to activate out of office alerts/email diverts when they're on holiday, that's all!

Dominic · 28 March 2024

★★★★★ 5/5

Google

Francesca is a legend! Very professional and honest, super on it with sending out potential properties and quick to respond and getting views in the diary! Absolute pleasure, best estate agent I’ve ever had

Ed · 15 December 2024

★★★★★ 5/5

Google

Rupert, Toby and the team were great. They we super professional and speedy. They walked me through the whole process and were very accomodating. Would definitely recommend to anyone looking for a first class service. Thanks again guys!

Marcus · 3 October 2024

★★★★★ 5/5

Google

Francesca is fantastic and very helpful. She is kind, professional and prompt. Highly recommended and 10/10.

Joseph · 13 July 2025

★★★★★ 5/5

Google

Called the agency to discuss some of there options i seen on the website, I spoke to Bethany, who was very friendly, helpful and answered all the questions i had, i appreciated her time and very helpful.

Jodie · 3 October 2024

★★★★★ 5/5

Google

Lucy Hudson was super helpful throughout the whole process and was very quick and efficient with some of my last minute requests. Would 100% recommend Marsh & Parsons. They have been fantastic. Special thanks to Lucy

Nnamdi · 10 October 2024

★★★★★ 5/5

Google

Toby has been very helpful and informative in the entire process of finding a new property! He is very insightful and trust worthy. His knowledge and customer service have been the best i've encountered so far in the industry. He was by far the most helpful estate agent! I would definitely recommend working with him.

Leah · 26 September 2023

★★★★★ 5/5

Google

Currently having a great experience with Marsh and Parsons. My agents, especially, Alisha is so kind and knowledgeable. I felt like she really listens to what I needed in terms of space and home for me.

Samuel · 3 October 2024

★★★★★ 5/5

Google

Toby at Marsh & Parsons was an absolute delight to work with. He was professional and informative throughout the whole process. He was certainly the best agent I've dealt with during my recent search, I felt confident leaving everything in his hands. If I am looking to rent again, Toby will be my first contact.

Cristina · 13 August 2023