Every review we hold for the Baldock office, from every platform, shown as written. First names only.
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5/5
GoogleFrom our initial meeting and valuation we found the team to be knowledgeable and courteous. We engaged with Country Properties for our sale and purchase and were kept very well informed of progress and we were very grateful of the behind scenes "chasing" that went on to keep our transactions moving along.
Mike Β· 19 September 2023
Agent replied Β· 17 March 2024
Thank you for sharing your feedback. We are delighted to hear that you are happy with the service that we provided and wish you every happiness in your new home.
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5/5
TrustpilotSasha and the team were all a pleasureβ¦
Sasha and the team were all a pleasure to deal with,and always kept me informed of how things were progressing.Me and my partner canβt recommend them enough and thank them all for getting us where we wanted to beπ
Mr Β· 14 June 2023
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1/5
GoogleUnpleasant Experience as a First-Time Buyer
As a first-time buyer, I encountered several challenges during my recent β¦
Michael Β· 13 April 2025
Agent replied Β· 9 April 2025
We are really sorry to hear you are feeling this way Michael. We pride ourselves in our customer service. The correct Council Tax band is displayed on our details. We investigated this for you when you raised the question and informed β¦ More
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5/5
TrustpilotFantastic!
Fantastic!! i have to say how impressed I have been with the team at Country Properties, Amphtill. Right from the start, I have received excellent help and support with nothing being too much trouble. The star of the show is undoubtedly Sasha who has held my hand throughout and has always been on hand and responded to any query or request for assistance promptly. She has a lovely disposition and shares her knowledge without reservation. Thank you to all at CP for everything.
Ebrahim Β· 21 November 2023
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5/5
GoogleThis is the 3rd time we have used Country Properties Baldock. The whole team are fantastic, especially Helen and Sonia. They helped us through every stage of our move and updated us regularly on progress, reducing the usual stress associated with moving.
They go above and beyond the usual level of service - we could not recommend them highly enough.
Thanks very much!
Cris Β· 19 March 2017
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5/5
Googlehe agent Christian of Country Properties was very helpful. He had good knowledge of the properties he showed me, and answered all of my questions in a personable, frank and friendly manner.
Edmund Β· 4 August 2024
Agent replied Β· 17 March 2024
Thank you Edmund for taking the time to leave such a lovely review for Christian, it is much appreciated.
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5/5
TrustpilotBuying our dream home
Itβs been 17 years since I brought a house and the process has somewhat changed. We found our dream home and Country Properties helped us navigate the purchase from start to finish. Very approachable and flexible with a number of visits to the property before the final purchase. Always at the end of the phone to answer 101 questions. Sasha in particular was our point of contact and canβt thank her enough. Having a local agent additionally helped as I was new to the area. Country Properties having sold many properties in the area was able to guide us with the purchase which really helped me. Now the fun begins in turning the old 1980βs house into our dream home. Dan and Mel.
Daniel Β· 31 July 2023
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5/5
TrustpilotBest estate agents in the area
This is the 2nd time in under 3 years I have used Country Properties and I would use them again in a heartbeat. Very professional and knowledgeable. Went above and beyond for absolutely everything. Ken, Sasha and the team are fantastic. Would definitely recommend.
Ben Β· 3 May 2022
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5/5
GoogleFantastic team. Professional, friendly and very helpful.
Thank you for everything and wish all the team in Baldock branch the very best.
Jason Β· 18 March 2020
Agent replied Β· 17 March 2024
Thank you very much for taking the time to give this feedback to our Baldock team. It is very much appreciated
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5/5
GoogleWould like to thank Country Properties Baldock and especially Sonia for all the help I received while buying my first property! Couldn't be happier!
Carly Β· 19 March 2019
Agent replied Β· 17 March 2024
Thank you Carly - we're glad your first experience of buying a property was so positive! We hope all is going well in your new home, if you need anything in the future please just let us know.
Country Properties Estate Agents, Baldock
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5/5
GoogleRecently bought a property as a FTB. Country Properties went above and beyond. They chased up the seller and solicitors, responded promptly to any queries we had, recommended local tradespeople and even came around to help find some missing keys on completion day. Absolutely stellar.
Kimberly Β· 20 August 2023
Agent replied Β· 17 March 2024
Thank you for your fabulous review, Kimberly!
Receiving feedback like this is great for the team :) we wish you all the best in your new home. Please let us know should you need any assistance in the future.
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1/5
GoogleVery very disappointed. Shocking communication - only responded to my calls - never rang me first. Sent people to do viewings who did not know the house (and had never been in it before). Constant turnover of staff I was dealing with and I'm afraid I would NOT recommend Country Properties (especially considering the amount they charge)
L Β· 18 March 2022
Agent replied Β· 17 March 2024
Dear Mrs Bruning,
Thank you for taking time to leave us a review, your feedback is important to us as we rely on our clients to let us know about their experience with us. With a customer satisfaction rate of 96% we pride ourselves on giving our clients the best possible service at all times and therefore was disappointed to hear your feedback. If you would like to discuss this further please do not hesitate to get in touch with our Area Sales manager Irma Bucci on 01462-895061 or irmabucci@country-properties.co.uk
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5/5
GoogleMichelle & Martin really helped us along with the rest of the team secure our firm home. We are so greatful for their support and even though the sale became tricky (not their fault), they were updating us on a regular basis to get things over the line. Forever greatful and definately would recomend. James & Kat
James Β· 18 March 2022
Agent replied Β· 17 March 2024
Many thanks for your kind words, we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We wish you all the best in your new home.
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5/5
TrustpilotWeβve just completed our move withβ¦
Weβve just completed our move with Country Properties, and I canβt recommend them highly enough. From start to finish, the team was brilliant in finding us the perfect home while securing a fantastic buyer for ours. The entire process ran so smoothly, thanks to their expertise and care.
Lindsay Β· 17 December 2024
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5/5
GoogleCountry Properties have provided us with exceptional service. Everyone at the office has been incredibly helpful in making arrangements for us. Christian showed us two properties with great enthusiasm and was very knowledgeable and friendly.
Dean Β· 17 January 2024
Agent replied Β· 17 March 2024
Hi Dean, thank you for taking the time to leave such a positive review, our team really appreciate it.
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5/5
GoogleWe would highly recommend Sonia and all her team for the excellent service they provided during the sale of our house. They kept us up to date every step of the process. Their guidence and reassurance could not have been any better and made the whole experience a very pleasant one. Many thanks.
Ken Β· 19 March 2017
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4/5
GoogleWe were very impressed with the energy and enthusiasm put in to marketing our motherβs house. The support given as we waited for problems down the chain to be sorted out was also very helpful. Would definitely recommend.
Kirsty Β· 19 October 2023
Agent replied Β· 17 March 2024
Thank you for taking the time to write this review Kirsty, and for letting us know how we did!
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5/5
GoogleHaving been with another local estate agent ,who proved unable to market our property and find a buyer, The Baldock team led by Sonia Jakes provided an effective, timely marketing and sales effort, particularly in closing the sale in a complex situation, through effective co-ordination with all the parties involved
Derek Β· 19 March 2019
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5/5
GoogleEveryone on the team was helpful from start to finish with what was quite frankly a terrible experience with solicitors but these guys kept it all moving through a stressful time. Ashley and Tracey and the rest of the team worked tirelessly and very professionally and you couldn't ask for more.
Highly highly recommended!PositiveResponsiveness, Quality, Professionalism, Value
StickStu Β· 12 June 2021
Agent replied Β· 11 June 2024
Thanks so much for taking the time to write this review, much appreciated recommendation. All staff will be happy to hear your positive feedback.
We wish you all the best for the future.
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5/5
TrustpilotSasha at County Properties was thereβ¦
Sasha at County Properties was there for us every step of the way during our purchase. We can not thank her enough for all the help and support.
Myrtle Β· 25 June 2025
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5/5
TrustpilotA very satisfying experience.
From start to finish the whole process of selling our house was exemplary. The sale went through unbelievably quickly and we obtained the full price we were seeking. Communication was always excellent. Prior to the sale we had been anxious but this proved to be totally unnecessary as everything went so smoothly.
Mr Β· 27 June 2024
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5/5
TrustpilotThe whole team were great
The whole team were great and kept me updated throughout. Sasha was great at chasing solicitors and developers to make sure everything was co-ordinated and we met our target dates.
Darren Β· 9 July 2022
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5/5
GoogleSo professional, so calm, so helpful, so charming, everything you could wish for when you are going through the trauma of buying and selling your home. I would especially recommend Sonia, who will type e-mails at near midnight and ring on her day off!
Patricia Β· 19 March 2019
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5/5
GoogleSuperb service all the way to completion of sale. Every member of the team was equally capable and professional throughout the whole process making my life very easy. Valuation was spot on and long opening hours made for easy viewings. I would highly recommend.
Tim Β· 19 March 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.