Country Properties Baldock reviews

★★★★★ 5/5

Google

Country Properties, Baldock Office is simply the best estate agents that I have ever used, having bought & sold several properties, or been involved in such transactions in a business capacity during my working lifetime of over 40 years. All of the staff at their offices are delightful, professional, very experienced, extremely patient and courteous - and that's saying something from an ex-Bank Manager! On this occasion, we bought a house in Baldock through this Country Properties office and were fortunate to deal with virtually the entire staff, mainly: Sonia Jakes (Branch Director), Denise Weller & Michelle Woods (Sales Negotiators) and Helen Celik (Branch Manager) - but all are really lovely. Yes we had some problems to solve and queries for several months, buying a house is never straight forward, so the expertise of these people made the process so much less painstaking. Thank you again to 'the team' and for their wonderful service. Go and give them a try, for customer service and satisfaction they must be simply the best!

John · 19 March 2017

★★★★★ 5/5

Google

Whether you're selling or buying, CHOOSE BALDOCK COUNTRY PROPERTIES. The service from Sonia and her team at Baldock Country Properties is second to none: I had to delay my sale and related purchase due to ill health the team were able to manage the chain so that we all completed after I was out of hospital. This meant an unending amount of extra phone calls that Sonia and the team had to make yet it was all done with supreme efficiency and kindness to me. I have never come across such a tightly run estate agency and with such great people to deal with. Moving home is one of the most stressful things but Sonia, Kerrie, Helen, Denise and Michelle were amazing and when they say they are going to do something, they jolly well do. Cannot recommend them highly enough.

C · 19 March 2017

★★★★★ 5/5

View Agents

Professional, personal service and expertise

I sold my house through Country Properties in the summer of 2016. Helen and her team ensured the selling process was stress and hassle free. I simply handed over a set of keys and within a week my house was sold. I happenened to be home when a viewing was taking place and was very impressed by the knowledge and level of expertise shown by the agent who had clearly taken the time to understand the house and what it had to offer. She even highlighted features I had not considered in my 4 years there! My purchase through another agent was rather protracted, but throughout Sonia co-ordinated and cascaded information between all the parties in the chain on a regular basis to ensure there was a good level of communication. She pre emptied any challenges before they could become issues and kept everyone positive despite the many frustrations. I wouldn't use anyone else if I was looking for an agent and would highly recommend. Thank you Country Properties!

FC · 12 January 2017

★★★★★ 3/5

View Agents

They have a lot of Baldock properties on their books and undoutedly get a lot of people knocking on their door to view them. I registered with them in 2012 when house hunting - got property details given to me (I had dropped into the office). Viewed a couple although no good. All an OK service. But then heard nothing from them until....wait for it...a year later....they had something on the market would I be interested? A year without anything from them (despite stuff coming on the market that matched my criteria). Clearly they had a tricky one to sell and were actually being proactive! If you want an estate agent that will proactively market you property I would question whether these were any use at all.

JM · 16 January 2015

★★★★★ 5/5

Google

I just completed on the sale of my flat through County Properties in Baldock and I cannot recommend this team highly enough. They were steadfast in finding me the right buyer and so helpful and friendly throughout the whole process. From start to finish I was thoroughly supported and informed. I am so glad I chose to sell with them and would wholeheartedly recommended them to others looking to sell. A very professional and knowledgeable group of people.

Jen · 19 March 2018

★★★★★ 5/5

Google

Christian was extremely helpful! He acted promptly and professionally! We would highly recommend using country properties!!!!

Ed · 19 October 2023

★★★★★ 1/5

Google

A family member involved in the choosing of our next home was denied entry into an empty property for not being able to wear a mask, even with their exemptions lanyard around their neck. At the date of viewing, it was during the period masks were optional; and before the government announced we need to start wearing masks indoors again. I would give them the benefit of the doubt if it was because they are VERY cautious about C-19, but they didn't ask us if we were showing any symptoms or if anyone in our household was self isolating (like most places ask), nor did they exercise any of the basic covid precautions. So I doubt it was that. On the plus side I know not to use them for the sale of our current house as they are not inclusive and will be excluding all potential purchasers with hidden disabilities without a mask.

Erina · 18 March 2022

★★★★★ 5/5

Trustpilot

Time to buy

I purchased my property through country properties and from the first viewing until completion they were really on the ball, pushing solicitors to do their thing. They communicated well with me the buyer so that knew what was happening at different stages. I enjoy the whole process of moving but even then it can at times be stressful but country properties were good at distressing. I would use them to sell my property but not for many years yet.

Margaret · 28 August 2024

★★★★★ 5/5

Google

We recently purchased a property through Country Properties and I can’t fault them. Every member of staff was professional and helpful. …

Racheal · 13 July 2025

★★★★★ 5/5

Google

Tracey the sales progressor was exceptional throughout the whole experience of purchasing our new property. Tracey was professional, knowledgeable, friendly and very helpful. Would highly recommend Country Properties to anyone. Thanks again!!PositiveResponsiveness, Quality, Professionalism, Value

Ryan · 28 May 2021

★★★★★ 5/5

Google

Excellant service from start to finish. Martin Tracey and Michelle were so helpful and supportive. I would recommend this Estate Agent.

Anna · 18 March 2023

★★★★★ 5/5

Google

We have been looking for a property the last year. Sonya and her team have been fantastic throughout the whole process. We still need to complete however we no this team will do everything I'm their power for us to move into our first home. We would definitely use them if we decided to sell out property. Would like to say a big than you to Denise who has been our main point of contact.

Charlotte · 19 March 2018

★★★★★ 5/5

Trustpilot

I would 100% recommend Country…

I would 100% recommend Country Properties. They have been brilliant from start to finish with the sale of our house. Every person we have spoken to has been professional, friendly, efficient and kept us up to date clearly at all times regarding where we were up to. A really brilliant estate agency and I would recommend to anyone. Sasha in particular has regularly gone above and beyond what she had to do and has been brilliant.

Belinda · 9 September 2024

★★★★★ 5/5

Trustpilot

Longest established and best agents to sell your home

The service that was provided by Jake and Sasha was first class and value for money. I could not find one fault from start to finish, excellent communications and knowledge. I highly recommend.

Luke · 28 May 2024

★★★★★ 5/5

Google

Helen and her team were very professional and helpful and I particularily liked the updates on events in the chain. I would recommend them to anyone thinking of selling a property in the Baldock area.

Paul · 18 March 2020

★★★★★ 5/5

Google

Can’t thank Tracey the sales progressor enough - she was so helpful and nothing was too much trouble. Made everything less stressful especially as we were first time buyers!PositiveResponsiveness, Professionalism

Elle · 24 June 2021

★★★★★ 5/5

Google

Excellent service and attention to detail , thanks Irma and the team

John · 21 June 2023

★★★★★ 5/5

Google

We were shown around a house by Christian. He was extremely knowledgeable about the potential ways to increase the value of the house. We viewed in our socks as Christian rightly pointed out the carpets are spotless. Altogether an excellent viewing.

Karen · 4 August 2024

★★★★★ 5/5

Trustpilot

Very professional

Very professional, allways willing to help going above and beyond my previous estate agents experience. Very happy with service received.

Dougiemainhotmail.com · 24 March 2026

★★★★★ 5/5

Google

If you are looking to sell your home than you can't make a better choice than using Country Properties. Honestly, we can't fault the service we received at any point in the selling process. Every staff member we worked with was professional, reliable and incredibly supportive. We'd scream it from the mountain tops if we could, Country Properties was a fantastic company to sell through and we are so glad we used them.PositiveResponsiveness, Quality, Professionalism, Value

Michael · 12 June 2021

★★★★★ 5/5

Google

The Baldock office gives professional, knowledgeable, friendly, personalised service. Always available by phone or email and responded very quickly to any questions. Everything was clearly explained from the start and they gave excellent advice and reassurance. No matter who we spoke to, they were aware of who we were. They delivered a better service than other estate agents we have dealt with. Will use again and again.

Jennie · 19 March 2019

★★★★★ 5/5

Google

Great team, highly recommend. Efficient and informative. Thanks to Martin's indefatigable constant chasing and support, we achieved our result. Many thanks to all!

Rona · 18 March 2022

★★★★★ 5/5

Google

Excellent service from the team. Magdalena kept the process moving, followed up everything and kept us informed as we moved to exchange. Many thanks for helping get us over the line.

Simon · 18 March 2020

★★★★★ 5/5

Google

Not the usual type of service from your usual high street estate agent! Whenever we needed to call the team, every member was aware of our case details and was able to give us the information we needed or go and find it and get straight back to us! AND we were the buyers not the sellers!!! Top service Sonja, Helen, Kerry and team! Highly recommended.

Caroline · 19 March 2018