Trusted Agent profile · Ayr
Verified
★★★★★
234 reviews across 1 platform
1 Beresford Terrace, Ayr, KA7 2ER
Donald Ross Residential's office in Ayr, at 1 Beresford Terrace, is rated 4.5 out of 5 across 234 reviews on 1 platform, including 234 Google reviews rated 4.5.
Every review we hold for the Ayr office, from every platform, shown as written. First names only.
5/5
GoogleEverything went to plan, was kept in the loop about everything, would recommend to anyone
Thank you, Daniel, for your kind review. We’re so pleased to hear that everything went smoothly and that our Caernarfon team kept you fully informed throughout the process. Your recommendation means a lot to us, and we’re delighted we could provide a positive experience at Dafydd Hardy.
5/5
GoogleIncredible service again from the whole team at Donald Ross, with particular thanks to Maureen and Fraser for all your support. Can’t recommend you highly enough to anyone looking to sell their property ☺️.
Thank you Claire for your 5 star review we are delighted to hear your comments on our service.
5/5
GoogleFfion was great , worked tirelessly to make sure everything was great for us . Helped us with many viewings. And got us the house we really wanted in a area we wanted. Very friendly service , would highly recommend.
Thank you, Gwyn, for your lovely feedback. We’re so pleased to hear that Ffion worked so hard to help you secure the home you really wanted in the right area. It’s wonderful that her dedication and friendly service made the process such a positive experience for you. Your recommendation means a lot to our Caernarfon team, and we wish you every happiness in your new home.
5/5
GoogleAbsolutely fantastic team at the Caernarfon branch. Sophie was brilliant from the get go and always kept us up to date. Her honesty, professionalism and kindness made our experience as first time buyers a breeze. Diolch gymaint!
5/5
GoogleFrom start to finish it was a pleasure to deal with Donald Ross. Very friendly, knowledgeable team. Not pushy in the slightest. I'd definitely recommend them to anyone who asks.
Thank you for your kind feedback. We’re delighted to hear you found the team friendly, knowledgeable, and professional throughout the process. Providing a relaxed, supportive experience is something we place great importance on, so your recommendation is truly appreciated. Thank you again for choosing Donald Ross.
5/5
GoogleGreat service from the Caernarfon team, always happy to help. A special thank you to Ffion who did everything she could to help us find the perfect home, she was amazing and very professional. Highly recommended xxx
Thank you, Elli, for your lovely review. We’re so pleased to hear that our Caernarfon team looked after you so well and that Ffion went above and beyond to help you find the perfect home. Your kind words about her professionalism and dedication mean a lot, and we’re delighted you’d highly recommend us. Wishing you every happiness in your new home.
5/5
GoogleMaureen kept me informed and gave me feedback regularly Sale is going through quickly and efficiently With thanks to all at Donald Ross for all they have done
Thank you very much Mrs Court your review of our service is much appreciated.
5/5
GoogleJust exchanged on the sale of my property with completion in the next few days. Not an easy sale as a pipe burst and flooded the place a week before the initial completion date. Sophie at Caernarfon Branch held the whole thing together with constant communication and understanding. I cannot thank her and the team enough.
Thank you, Tom, for taking the time to share your experience. We’re so pleased to hear that despite the unexpected challenges, Sophie and our Caernarfon team were able to keep everything on track with clear communication and support throughout. It’s never easy when complications arise, so your kind words mean a lot to us all. Wishing you the very best with your completion and a smooth move into the next chapter.
5/5
GoogleThe whole team work have worked hard to let and manage our property over several years. That’s the taking of potential clients to view through to professional discussions to find the right tenant/s; preparation of legal rental agreements; property management to deal with any issues. Many thanks! Bernard
5/5
GoogleAbsolutely 💯 recommend donald ross. Jacqueline and her staff are next to none with customer care, service and communication. Sold my property in less than one week at a greater price than we expected. So glad we choose them, level of professionalism was great from day 1. …
Thank you very much for your wonderful review, its a great feeling for us all making our client's happy!
5/5
GoogleMaureen has been an amazing help throughout our buying process. I would recommend these agents for their experience and customer care. Cannot thank you enough.
Thank you for your wonderful review of our service wishing you all the best for your move.
5/5
GoogleFfion and Sophie has been excellent dealing with my house move. Made it all easy for me to move in. It's was a pleasure to have then help me out. Thank you
Thank you for your review. I'm glad to hear that Ffion and Sophie were excellent when you moved house. The Caernarfon team will really appreciate this review. Thank you.
5/5
GoogleGreat service, from valuation and marketing my property, to accompanied viewings and through to getting offers and completion. Fabulous team to deal with all round. The only negative as far as I am concerned was that there were no regular …
5/5
GoogleSioned Jones & Sophie have been very understanding and supportive throughout a less than straightforward sale. I have been kept updated with the progress (or at times lack of progress by a solicitor in Wigan!) at all times. This has made the whole experience of selling my parents' home a lot easier than I thought it was going to be. DIOLCH
5/5
GoogleFrom start to finish Sue and the team went above and beyond to make the process as easy and as quick as possible. Regular updates from her keep your mind at rest and I don't think they could of done much more for the both of us. Could not of had a better experience with the team. Thank you all.
5/5
GoogleYet again amazing service from the team! Thank you so much. Highly recommend if you are looking for a personal and professional service from start to finish!
5/5
GoogleSophie has been amazing, offering help support throughout our sale. She has gone above and beyond the remit of her role. I can highly recommend the services of Sophie and her team.
5/5
GoogleThe professionalism of Donald Ross was outstanding, top class photographer, amazing customer service from Helen and Andrew, and outstanding negotiation skills from Naomi, would recommend anyone thinking of selling their home to contact Donald Ross.
Thank you very much for your kind words. We’re delighted to hear that you were impressed with the professionalism of our team and the quality of our photography. It’s great to know that Helen, Andrew and Naomi provided such a high level of service throughout, from customer care to skilled negotiation. Your recommendation truly means a lot to us, and we’re grateful for the trust you placed in Donald Ross Residential.
5/5
GoogleFrom initial consultation through everything to attending viewings and dealing with offers, all the staff have been extremely helpful and considerate. Always available for any questions and with advice on every aspect of the sale. No hesitation in recommending them.
Thank you very much for your wonderful review of our service
5/5
GoogleSuch an amazing experience, so professional answers all my questions, made the process easy and less stressful couldn’t have done it without them.
5/5
GoogleProfessional from start to finish. Fantastic communication from everyone at Donald Ross. So quick to value, photograph, organise the home report, market, promote and secure bids on our property. We cannot praise everyone enough. Heather and Roddy, Kilmarnock
Thank you for your wonderful review we are all delighted to receive such kind words
5/5
GoogleGreat service provided and a lot of advice given. Would recommend to anyone in the area for a smooth sale.
5/5
GoogleSue and the team at the Caernarfon branch went above and beyond to help me, can’t thank them enough.
A big ‘diolch’ to Jennifer for the glowing review! It's great to hear that the team supported you through a difficult process and Sue went "above and beyond" :) The team there love to support people during their home move, and it's great to hear you experienced this personally. Dafydd Hardy, estate agent in Caernarfon
5/5
GoogleSophie and the team at dafydd hardy Caernarfon made selling very easy. Always a pleasure dealing with them
Thank you, Kelly, for your kind review. We’re delighted to hear that Sophie and the Caernarfon team made your sale feel so straightforward. It’s always a pleasure to support our clients, and your feedback means a great deal to us.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Donald Ross Residential's Ayr office has 234 reviews across 1 platform: 234 on Google.
Donald Ross Residential Ayr is rated 4.5 out of 5 across all 234 reviews, and 4.5 out of 5 on Google from 234 reviews.
Donald Ross Residential Ayr, 1 Beresford Terrace, Ayr, KA7 2ER.
