Every review we hold for the Aylesbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI want to take this opportunity to say a HUGE THANK YOU to you all for helping me to sell Cartref Barn.
Your professionalism, patience, communications and reliability were all outstanding. On top of that, you’re a really lovely bunch of blokes!
I would have no hesitation in using Michael Graham again or recommending you to friends and family.
Thank you again guys.
All the best,
Kate
Kate · 17 June 2020
Agent replied · 16 June 2024
Dear Kate, thank you for your feedback, we are delighted to hear you had such a positive experience.
★★★★★ 5/5
TrustpilotSelling our parents home
Selling our parents family home was sad but made easy with all the help and advise we were given. Madga from the Newport pagnell branch she was really professional, helped with lots of issues but we got sorted with her help and knowledge .
Joanne · 14 March 2025
★★★★★ 1/5
TrustpilotPoor communication lack of…
Poor communication lack of professionalism we were not given honest information. I need to be careful what I write .
Mr · 23 November 2025
★★★★★ 5/5
TrustpilotNew build purchase
We have received great service throughout the whole process - always friendly and attentive but very professional. Excellent communication at all times and we especially appreciated the very prompt responses to our many queries/issues.
Jeremy · 30 June 2025
★★★★★ 5/5
GoogleWell Done To Michael Graham For There Help In The Purchase Of Lane Farm. Expecially To Alexandra Who Has Gone Above And Beyond In The Process Of Finalising This Sale. Without Her Support I Couldn't See An End To This Sale. Top Marks To Alexandra.
Steve · 17 June 2023
Agent replied · 16 June 2024
Hi Steve, thank you so much for taking the time to write this review. Thanks for highlighting Alexandra went above and beyond to assist you.
★★★★★ 1/5
TrustpilotSome representative turns up at My…
Some representative from Bedford branch turns up at My house today with his Zoopla printouts. He then Prices my property at the £520 mark due to some googling and online valuations. To be clear zoopla makes no account for renovations which I have done at 65k. He then tries to tell my partner the previous history of the property (Zoopla) is all over the internet which is some of the reasoning for the valuation, which for the record has incorrect floor plans and incorrect specifications which has major impact on previous valuation as it’s simply not accurate., so no idea what he is talking about with that therory.Who turns up with a Zoopla printout??? This is only an estimation and clearly states renovations are not included !!!The only other history available is on Rightmove but only available to agents so technically the spill is a complete lie as it’s not representative, so it’s just nonsense he was coming out with.What a complete joker who has not done any homework and thinks we are going to fall for his nonsense because he knows how to do some print outs. We have a great new outbuilding and tub but he thinks it has zero value. I could crane this out tomorrow and sell for £35k so again he is completely clueless and full it.He wants to spin a buck and take his ridiculous 1.5% and low ball my property for a quick flip.I know what it’s worth as we have sold it previously and it has far more value than then so his ridiculous valuation again is just not representative. I want somebody who understands the house and area representing me rather than some blagger. I think his suit was so loud it’s made him delusional.Nothing annoys me more than a slimy estate agent with no qualifications trying to do what’s right for him rather than the client. Really poor and out of touch.Do not use this bunch of charlatans. Three other agents have priced differently and all within 5k which tells me this guy is on the take . Could not of hit the mark of the stereotype of a estate agent !!!!
Wayne · 25 February 2023
★★★★★ 5/5
GoogleWe recently completed the purchase of a home through Michael Graham. From day one in which the viewing was booked, everyone at Michael Graham was welcoming and made us feel valued. Lee Barry and Graham Robson helped to guide our offer through to completion and provided a high level of personal service throughout the process. I would highly recommend.PositiveResponsiveness, Quality, Professionalism
Samantha · 17 June 2021
Agent replied · 16 June 2024
Thank you very much for your kind words Samantha. We're thrilled to hear you've had such a good experience with the Aylesbury team. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.
★★★★★ 1/5
TrustpilotAwful Service and communication!!!
We sent an enquiry to Michael graham in Towcester relating to a property in Greens Norton, Northants we were interested in viewing. After 2 days passing with zero contact I e-mailed them again and this time a member of their team 'condescended' to call back. he had no interest in arranging a viewing instead informing us that they had already had 'multiple viewings' on the property and various offers none of which had yet been accepted!! he also said that as a few of the viewers were in better positions than us to proceed it wasn't really worth our while viewing. So he didn't want us to view a property that had no accepted offers on it and we are selling a large home worth way more than the listing with no mortgage!! He asked no questions about our circumstances and I get the opinion MG see themselves as a bit up market who don't really have to try to hard with their exclusive clientele
Craig · 23 February 2023
★★★★★ 1/5
TrustpilotGood at taking your money, woeful at looking after your interests
Regrettably I let a property “fully managed” through Michael Graham, paying the high fees believing their promises of looking after my interests better than their competitors.They watched over the property as things went missing and were damaged, telling me everything was ok, some of the above being documented with photos, but not acted on whilst the tenant was in situ.Once said tenant had left, all I was left with was the deposit and no constructive assistance from Michael Graham.In the aftermath dealing with the state the property had been left in, I found them to be arrogant, inept and unprofessionalI for one would never again entertain them managing my property, id go elsewhere or do it myself, as I am now
Alec · 29 December 2022
★★★★★ 5/5
TrustpilotOllie has just photographed my house…
Ollie has just photographed my house what a great guy 💯 he was brilliant 🤩
Miss · 9 December 2025
★★★★★ 5/5
GoogleLee was amazing!! Great personal service. He knew what we wanted and we bought it. Thanks Lee.
Samantha · 18 June 2019
Agent replied · 16 June 2024
Hello Samantha. Thank you very much for your kind words. We're thrilled to hear you've had such a good experience with us. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.
★★★★★ 5/5
TrustpilotI would highly recommend Michael Graham…
I would highly recommend Michael Graham and Steve he did a really great job when we bought our home and we’re very pleased with the service provided.
Hugo · 1 August 2025
★★★★★ 5/5
GoogleWhere other estate agents failed to secure a sale for us ... Alex at Michael Graham achieved success. From the moment we met, Alex she was professional, polite and friendly. She was highly responsive to emails and phone calls. She kept us …
Jilli · 17 April 2023
Agent replied · 16 June 2024
Dear Jilli, Thank you for taking the time to write a review, and we're delighted that you've had such a positive experience with our team, in particular working with Alex. We strive to provide the best possible support to our customers, and it is great to see this reflected in your own experience with Michael Graham.
★★★★★ 1/5
TrustpilotUnprofessional
Terrible communication, a can't be bothered attitude. Jaded approach, complete lack of enthusiasm made the whole experience very frustrating. They take 1.25% plus vat if successful and for that large sum of money put very little effort in. Cancelled our contract after 6 months. Could make a large list of things that were wrong or didn't happen but following their lead, can't be bothered.
Banger · 23 January 2024
★★★★★ 1/5
TrustpilotUnderwhelming in the extreme
The communication throughout the transaction was infrequent, generally one way and very little in the way of information was provided. Most of the communication was made directly with the buyers and after being initially impressed withe the initial presentation we severely regret choosing Michael Graham as our experience was extremely disappointing. The marketing materials were good but other than that we struggle to understand what value they added to the whole transaction. We made all of the arrangements for the handover directly with the buyers and in the 4 weeks leading up to our move did not have any contact whatsoever with Michael Graham. The agent turned up (unannounced) for two minutes on handover put his hand out and said “keys” which just about summed up the lack of care and attention to detail we experienced every step of the way.It seems complacency has well and truly set in. No follow up has ensued post sale let alone a “thank you for the business”. We regret choosing Michael Graham and will certainly not be recommending them to friends and family.
Frank · 20 October 2022
★★★★★ 5/5
GoogleMichael Graham have been fantastic throughout our move. Particular mention to Alexandra Pop who was really attentive, communicating really quickly to all our enquiries. I highly recommend this estate agent and if you get Alex then you are doubly lucky.
Timothy · 17 June 2023
Agent replied · 16 June 2024
Hi Timothy, thank you so much for taking the time to write a review. We're very pleased to hear about your positive experience and that Alex was able to assist you so well.
★★★★★ 5/5
GoogleFor selling my home while living in the states, I chose Michael Graham for their excellent local reputation, especially for period properties. I was particularly happy with Alexandra who dealt with the sale process throughout. Highly recommended all around.
Stephen · 17 June 2023
Agent replied · 16 June 2024
Hi Stephen, thank you for choosing Michael Graham. We're delighted to hear you had a positive experience with us. Thanks for highlighting Alexandra went the extra mile to assist you.
★★★★★ 1/5
TrustpilotNo chance of viewing a property
We have tried on three occasions to book viewings for two properties they are marketing on Right Move. Each time we have had our name and phone number taken, first time we were advised that their systems were down, the second and third time we were just advised someone would call us back. We advised that we had already left messages and no one had called us back, but this did not make any difference. It is no wonder their properties seem to be on the market for some time, no one wants you to view them! Hope vendors who use this agency are aware of this. Given up with this agency now and are now dealing with agencies that are more pro-active and want to sell properties. This message refers to the Towcester branch.
Jan · 26 July 2022
★★★★★ 4/5
TrustpilotGood customer service
They were brill when we bought our house through them last year. They kept up updated & pushed for us to ‘complete’ as soon as possible. Anna Di Rosa was particularly good!Lee Cathcart
Mr · 6 June 2022
★★★★★ 5/5
GoogleI would have no hesitation in recommending the team at Michael Graham. The team of Graham, Luke and Lee provided excellent advice and support at every stage of the sales process. They were transparent and supportive at every stage, providing insightful advice at critical times. They were attentive without being intrusive and we felt supported every step of the way .Thank you !
Alison · 18 June 2018
Agent replied · 16 June 2024
Hello Alison, we’re very pleased to hear you’ve had such a good experience with us. Thank you for your positive feedback and your high praises.
★★★★★ 5/5
GoogleFantastic company special mention to Lee for his attentiveness
Chris · 17 June 2020
Agent replied · 16 June 2024
Thank you for your 5 star feedback in regards to the service you have received from Lee and the Michael Graham team.
★★★★★ 5/5
GoogleWe used Michael Graham Estate Agents in Aylesbury to buy our next property. The service throughout has been great, from easy viewing arrangements, negotiations and the purchasing process. We dealt with one excellent agent - Isobel Orr, who was communicative and pleasant throughout. Would highly recommend.
Mark · 27 August 2024
★★★★★ 5/5
GoogleThe Team in Aylesbury have been fantastic throughout. We have received excellent quality advice with a thoughtful, supportive and flexible approach to help us through what has been an unusually challenging purchase. Highly recommend.
Alec · 17 June 2023
Agent replied · 16 June 2024
Hi Alec, thank you very much for taking the time to write a review. We’re pleased to hear your experience with us was positive and that our Aylesbury team assisted you effectively throughout.
★★★★★ 5/5
GoogleLovely team and very friendly. Not pushing just to sell. Very genuine and good team to work with. Very satisfied.
Rajat · 22 July 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
