Every review we hold for the Aylesbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had the pleasure of working with Lara Wadey from Alexander & Co Letting Agents for the process of letting a property for my daughter and I must say that her service and guidance were nothing short of exceptional. From the initial consultation, Lara displayed a level of professionalism and expertise that made the entire experience seamless and stress-free.
Lara's extensive knowledge of the local property market in Aylesbury was evident, as she provided valuable insights and advice that helped us make informed decisions. Her communication skills were outstanding, ensuring that we were kept informed throughout the process, and any queries I had were promptly addressed.
Lara's attention to detail and commitment to delivering a personalised service truly set her apart from other letting agents we had reached out to. Her friendly and approachable demeanour made it a pleasure to work with her, and I have no hesitation in recommending Lara to anyone seeking a dedicated and professional letting agent in Aylesbury.
Brian · 8 August 2023
Agent replied · 29 August 2023
Lara is a super star and we are thrilled that she has received such a glowing review.
★★★★★ 5/5
GoogleI highly recommend Alexander & Co. As a first time renter from always being a home owner, I was quite nervous about the whole process. Lara Wadey was extremely helpful in setting up a viewing on a beautiful home. We were lucky enough to be …
Chantall · 26 March 2025
Agent replied · 23 August 2024
Dear Chantall Bourne
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleMy experience with Alexander & Co has been exceptional.
I have been a tenant for over 2 years, and live in a lovely, ideal for my needs and lifestyle home. Helped to find personally by the company.
As said by others before, as a team, they are consistent, reliable, and show high levels of both professionalism and dedication. All issues arising, or questions I have had they are always willing to help immediately as a team, and as a personal contact I could not be more grateful.
Amber Blower has been exceptionally professional, understanding, and taken steps not required, and of extra work to herself, to aid me in any and all questions/issues and to make my home truly feel so. Her kindness is immediate and practical, and her actions prompt and effective, even going out of her way to pre-empt something I may not be aware of.
As someone who has moved many times, and rented in many places, I was immediately and unwaveringly struck by their available and approachable kind and professional demeanor, and true kindness and approach most helpful to the tenant. It is very rare to find kindness and passion at this time in any area, especially with such professionalism throughout such times.
Alexander & Co, Amber Blower, and team are professional trustworthy and reliable and that is truly very rare in my experience, and genuinely passionate and kind in my experience, and this is worth disseminating widely. Many thanks for my lovely home, and such peace in it.
Emily · 12 July 2023
Agent replied · 26 July 2023
Thank you for your glowing review on Amber's service to you during your tenancy! It is greatly appreciated.
Kind regards, Ann-Marie.
★★★★★ 5/5
GoogleAlthough we didn’t finalise selling and purchasing a house due to the high interest rates, I cannot express how great Matt Wood has been leading up to getting our house on the market. Matt’s communication was absolutely flawless and was always in contact with us, he is extremely proactive as well. Cannot thank Matt enough for what he did, it’s a shame the interest rates prevented us advancing onto selling and buying.
When the Rates finally start to come down Matt will be the first person I’ll call in getting the house on the Market.
Thanks again, Matt.
Luke · 29 June 2023
Agent replied · 6 July 2023
Thank you for such a lovely review Luke I look forward working with you in the future. As I said, its always best to work out the financial side of things first before going straight to market and then finding out down the line, once funds have been committed and buyers secured. Preparation is key. Have a great summer 2023 and speak when you are ready. Matt
★★★★★ 5/5
GoogleI have to say that Aimee Walker is a great property manager, she listens and takes care of me. She is always there to give you the best advice, and what is the next step to follow.
Thank you very much Aimee for your attention
Ana · 26 March 2025
Agent replied · 26 March 2026
Dear Ana Ferreira
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 4/5
GoogleThe service from the management and lettings team has been professional and reliable. My Property Manager Aimee Walker was particularly helpful especially when the tenants moved out and we had some decorating and flooring required and a few minor repairs needing attention.
Shain · 26 March 2025
Agent replied · 26 March 2026
Dear Shain Gill,
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleFantastic service from James and the team at Alexander and Co, Aylesbury!
Got our house on the market swiftly and kept in regular contact. All viewings were conducted in a professional but approachable manner.
Would highly recommend!
Joanne · 22 May 2025
Agent replied · 26 March 2026
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
★★★★★ 5/5
GoogleFrom the first time we met Matt Wood we knew we would be in good hands. Matt did everything he said he would and he was professional, understanding and most of all so helpful. Our property manager Anne-Marie Kirby has also been incredible. Anne-Marie has been proactive, understanding and just like Matt Wood she has gone above and beyond for us every time always. We cannot fault the service we have received from Alexander and Co and we would highly recommend them to anyone. Thank you so much.
Alison & Jeremy
Jeremy · 10 March 2023
Agent replied · 31 May 2023
Lovely review, thank you. I am pleased to have been part of your move and appreciate your feedback relating to the customer service I promote & provide at A&Co . Many thanks and good luck for the future.
★★★★★ 5/5
GoogleI had a great experience renting my new home with Alexander and co, Lara was fantastic. She didn’t mess about, with in a week of viewing I was already set up and told the flat was mine! Couldn’t recommend enough
James · 26 February 2026
★★★★★ 5/5
GoogleWhere would we be without Jill Barrett - still waiting for a response from all other parties and sat in our old house!
I cannot recommend Jill highly enough. Just when the developers of the people we were buying a property from were going to pull out Jill managed to turn it around and get the exchange and completion done within the original time frame. She took the stress out of the process and worked tirelessly ensuring that we were kept in the loop the whole way. A thank you seems to small but thank you Jill you really did make a difference.
Fiona · 2 March 2023
Agent replied · 31 May 2023
Thank you for the feedback Fiona, Jill is our superstar and her customer service and attention to detail is exceptional. I am happy she has been there for you and enabled the move to go ahead.
★★★★★ 5/5
GoogleRecently moved after a very long and stressful house sell, this estate agent branch made my new onward purchase possibly the most calm and helpful purchase I’ve ever made.
Matt & his team go above and beyond what is required for estate agents, from the moment I viewed to the day I moved in. Nothing was too much trouble from my continuous questions to extra viewings.
Matt & Harvey both kept fully on the ball when it came to chasing Soliditors and again went above and beyond what was required from them to make what was a very stressful under chain easier for myself.
Even down to completion day Matt arranged for me to collect keys locally to the home saving me a 40 minute round trip which in turn saved me a few hundred pounds with removal waiting time, this simple action on his part took a massive stress away making the move in day more enjoyable. I was given a really good moving in goodie bag which was well thought out even down to that key for the meter box ( it came in very handy)
If I ever move again these are 100% the guys I’d use for selling & purchase.
Thank you so much Matt & your team
Laura.
Laura · 8 February 2023
Agent replied · 31 May 2023
Thank you for the lovely review Laura, we're glad you've had such a good experience with our team! It was tricky at times with the whole chain doing as we needed etc, however only too happy to assist where we could and glad to hear we kept the stress levels low for you. Keep in touch and when you have made the alterations give me a call so that I can come over and see what you have done. Kindest regards Matt
★★★★★ 5/5
GoogleTreated with respect and supported through the stressful process
My 21 year old son wanted to purchase his first home - a penthouse! From beginning to end he was treated with respect and was taken seriously. Their dedicated sales progressor - Lyndon was the go-between our solicitors and mortgage people and we got there in the end. This purchase came with a lot of stress due to the fire certificate and Matt spoke me down on many occasion and kept me calm with his reassurance. We have now completed and he is still available & willing to assist with after sales questions. Thank you!
Lauren · 8 February 2023
Agent replied · 31 May 2023
Lovely review, thank you. I am really pleased that the team here delivered excellent customer service with your purchase, helping you every step of the way. Many thanks and good luck for the future. We look forward to seeing the property furnished, especially how the lounge looks with the plans you had for it.
★★★★★ 5/5
GoogleWe used Alexander & Co. to sell our property . The service was absolutely fantastic. The entire team right from the beginning of the process was super helpful and amazing.
Our sales progressor Jill was very proactive and made sure the communication at all ends was up to the mark. Matt is a magician as he really helped us to get the sale on the line , without him it wouldnt have happend. I would highly recommend them !!!
Tabbasum · 10 March 2023
Agent replied · 31 May 2023
What a lovely review, thank you Tabbasum, it has been a pleasure moving you into your home all those years ago and then having the opportunity to then sell the property for you. We always work to ensure the client's buying/selling experience is as smooth as possible. I'm glad by going that extra mile at the end it made the difference. Warmest regards Matt, Jill & the team.
★★★★★ 5/5
GoogleTiago has been an excellent agent over the last few weeks showing me options on a rental property, answering questions quickly and being proactive in guiding me through the relevant hoops. He made the process much smoother than I expected.
James · 26 March 2025
Agent replied · 26 March 2026
Dear James Beer
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleExcellent service from the Aylesbury branch, me and my partner are renting our first property together and the team couldn’t have made things easier, emails and texts keeping us up to date on the tenancy agreement. Step by step on each process and what we need to complete! Overall a very stress free experience. Special mention to Karen and our property manager Amber 🤝
Adam · 25 February 2024
Agent replied · 23 August 2024
We have been delighted to support you with your move to your home Adam, and thank you for your kind review.
★★★★★ 5/5
GoogleLara in the Aylesbury office was so efficient today - I called and needed an answer from our tenant. She immediately called her and called me back with a positive response, this is exactly what’s needed - thanks Lara!
Paul · 26 March 2025
Agent replied · 26 March 2026
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
★★★★★ 5/5
GoogleAlexander and Co is the by far the best letting agency I’ve had dealings with…I’d also recommend Tiago to anyone as he was really helpful all through my house search and letting process
Kenny · 26 May 2025
Agent replied · 26 March 2026
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
★★★★★ 5/5
GoogleI can’t speak highly enough about the amazing team Alexander & Co. I have recently purchased my first ever home through Alexander & Co, were brilliant from start to finish.
I was absolutely thrilled by their professionalism, helpfulness and commitment. Always responding to emails and calls on time, to all my queries no matter how small or many.
I could not recommend this agency enough! Everything is dealt with in a professional, friendly and knowledgeable manner.
Thank you Matt for making the whole process of buying a property so easy and smooth.
Ioana · 11 September 2022
Agent replied · 8 June 2023
Thank you for such a lovely review, we're glad you've had such a good experience with our team. It was a great pleasure handing the keys to you yesterday as I could see how excited you were. Keep in touch and welcome to Aylesbury :-)
★★★★★ 5/5
GoogleWe relocated from Scotland to England , we were really skeptical on getting an apartment, fortunately for us , we found Alexander & co estate agent . Karen was really helpful and patient with us all through the documentation and referencing procedure . Thank you so much Karen and all the team member of Alexander & Co for making our relocation and move in a stress free one, you deserve a 5 ⭐️ ⭐️⭐️⭐️⭐️
Tayo · 9 April 2023
Agent replied · 31 May 2023
Thank you for your positive review regarding Karen's service to you during your relocation, we're glad the process made this easier and less stressful for you! Wishing you all the best in your new home.
Kind regards, Ann-Marie.
★★★★★ 5/5
GoogleI have spoken to a number of Colleagues at Alexander and Co with regards to selling my property. They have done their upmost to keep me in the loop at every step of the way. Nothing is never too much trouble, they go above and beyond to get the results not only for us (the seller) but every one involved. I'm delighted with the service we have received. Finally an agency with a heart not just a sales orientated organisation Thank you Matthew Wood *ManagerPositiveResponsiveness, Quality, Professionalism
Justine · 24 August 2022
Agent replied · 8 June 2023
Thank you for your feedback Justine. We have a good team here that work together for the client, ensuring the best offer is secured, not just the quickest sale for our figures. Really happy with the result following the number of viewings we conducted. Enjoy your new home
★★★★★ 5/5
GoogleWe've rented a property in the town centre via A&Co for nearly six years now, and have always been treated with respect, efficiency and no small amount of kindness. Recently, our longstanding contact Frida moved on and Amber Blower became our new property manager. We were anxious about this after many years of great service from Frida, but we needn't have been; already Amber has organised two repairs within days of our reporting them and has faithfully followed them up to ensure our satisfaction. Very much looking forward to continuing and developing our relationship with Amber, and would commend her conscientious, empathic and meticulous approach to her portfolio of clients. Thanks Amber !
Tim · 8 June 2022
Agent replied · 8 June 2023
Hi Tim,
Thank you for taking the time to leave a positive review for Amber. I'm really pleased she has been able to keep up with the great service you received from Frida and I am sure she will be keen to continue this for you.
Kind regards
Derek Turney - Head of Property Management
★★★★★ 5/5
GoogleWe bought our house through Alexander and co.The initial viewings were taken by Linda, Hannah and Finn who where very responsive . Our sale purchase was then handled by Angela who was fantastic. We were in chain and had a deadline to meet . It was a stressful situation and Angela did a brilliant job of keeping everyone in the loop and constantly chasing all the solicitors .
We would strongly recommend Alexander and co to anyone looking for an Estate Agent
Thanks Again!!
Tabbasum
Imtiyaz80 · 8 June 2022
Agent replied · 8 June 2023
Lovely review, thank you. I am really pleased that the team here delivered excellent customer service with your purchase, helping you every step of the way. Many thanks and good luck for the future.
★★★★★ 5/5
GoogleWe have had our property on the market from the beginning of lockdown and it was a long and stressful process. However, Matt and his team didn’t give up and we’re a great support, I’m sure if we were with another estate agent company they would have probably given up or pressurised us into selling the house for pennies. Angela was our sales progressor and she was nothing short of amazing. She was calm, fast, kind and kept me updated every step of the way. The whole team were amazing, honest and absolutely reliable. If you’re looking for an estate agent who cares and works hard then this is the team you need. I would highly recommend to everyone. Thank you so so much!
By · 8 June 2022
Agent replied · 8 June 2023
What a lovely review of your experience with the team and I at A&Co. We all do care about the clients experience when selling and buying their properties through us. Yes it was stressful at times but we worked together and got there in the end. Wonderful working with a vendor like yourself who appreciated the dedication and time spent on your property. Kind regards Matt & the team
★★★★★ 5/5
GoogleWe sold our house through Alexander & Co and it has been a great experience. From the beginning when we invited them to provide us with a valuation right through the whole process. Matt Wood has has been brilliant. He always ensured he communicated with us with what was happening and always there when we needed advice. He was particularly worth his weight in gold when we needed to exchange before the school admissions cut off. He kept the whole chain together and ensured everyone was updated and ready. Matt clearly has a passion for what he does and it shows. Matt's team have also been great, very professional and always helpful.
If you are thinking of selling your home I highly recommend Matt and his team.
Kasia · 8 June 2022
Agent replied · 8 June 2023
Thank you for the lovely review Kasia, we're glad you've had such a good experience with our team! It was tricky at times but having the direct connection with the vendor at the top really helped us all. I am so glad we got there before the admissions cut off date. Kindest regards Matt
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