Alexander & Co Aylesbury reviews

★★★★★ 5/5

Google

Alexander & Co were my tenancy letting agents and I received excellent customer service from Aimee Walker at the Aylesbury office. Aimee was professional, courteous and took ownership of sorting out final tenancy arrangements for me. Super pro-active and a pleasure to deal with, I would recommend without hesitation, thank you Aimee for helping to make the end of tenancy arrangements run more smoothly.

S · 26 March 2025

★★★★★ 5/5

Google

Tiago was awesome. I hope all the staff of Alexander & Co are as passionate and professional as him. He always responded to your messages and he is someone you can trust will live up to his words, this is not a common attribute people have. Thank you for your service team

Ibrahim · 26 July 2025

★★★★★ 5/5

Google

We let our property through Alexander & Co and as part of the process Lara Wadey was our lettings contact. We found her services extremely professional. She was very polite and prompt to respond to all our queries. Without any hesitation we would recommend Lara Wadey for any lettings requirements that others may have.Thank you so much Lara for your help !

Komal · 26 March 2025

★★★★★ 5/5

Google

Lara and the team worked tirelessly on my behalf, cannot fault the whole team, extremely helpful, answered all my questions and got me out of a hole on my first day in the property in next to no time, if you are on the look-out for a property give Alexander and Co a call, you won’t go wrong in my opinion

Billy · 26 March 2025

★★★★★ 5/5

Google

I am really pleased with the service I have received from Alexander & Co, I needed help with letting my property out for the first time and I had Lara Wadey assist me, she took the time to explain the process and costs and made me feel good about letting out my property, Even after the process she was there to assist me with any questions, she is great to work with and I trust her and the team with managing my property.

Amy · 14 January 2026

★★★★★ 5/5

Google

I had a nice experience and attended to by Lara Wadey. She was polite and patient with me. And I was satisfied. Thank you so much Lara Wadey for your service.

Kingsley · 10 January 2026

★★★★★ 5/5

Google

Such a quick and easy experience! Lara was especially helpful and so quick to respond to any questions we had!

Mel · 1 April 2026

★★★★★ 1/5

Google

The worst experience you could imagine!!! Have been using full management services for a number of years and have been experiencing constant challenges and issues - contract release delays caused either by a system issue or a human error leading to incorrect rent payments, communication challenges - waiting for days to hear back from Hannah and Olivia - no calls back. No contingency within the team if one is unavailable. Decided to terminate our contract and still have not managed to conclude - have been now waiting for a cleaning quote for a few weeks. Also getting negative feedback from our tenants. Please avoid, should you wish for a piece of mind whilst letting your property! Completely diff experience with a Bicester branch. Still can’t understand how different these two branches are.

Aga · 16 December 2025

★★★★★ 4/5

Google

It has been a lovely experience to use the letting service by Alexander and Co. All the staff members including (Megan Halsey and Laura Wadey) are very professional and know their job well. In particular Amber Blower my property manager has been very helpful, she is responsible and well-organized. She has been very supportive to us in settling in the new property, her communication is excellent, always available or get back to us via phone and email.

S · 25 May 2024

★★★★★ 1/5

Google

I had a really disappointing experience with Alexander & Co. The charges at checkout were far higher than expected, with what were excessive and unjustified damage claims. Communication was also very poor responses to issues were slow and often required chasing multiple times. The worst part was being left without heating for over a week in the middle of winter, which was completely unacceptable.

Harry · 20 April 2026

★★★★★ 5/5

Google

Alexander & Co were my tenancy letting agents and I received excellent customer service from Aimee Walker at the Aylesbury office. Aimee was professional, courteous and took ownership of sorting out final tenancy arrangements for me. Super pro-active and a pleasure to deal with, I would recommend without hesitation, thank you Aimee for helping to make the end of tenancy arrangements run more smoothly.

S · 27 November 2024

★★★★★ 5/5

Google

Marcus Langton was our estate agent who handled our sale. He was very great in keeping us informed, sharing his own professional guidance on ways to move forward with the sale and was very patient in navigating our situation. Thank you for making the experience easy!

Cleo · 22 April 2026

★★★★★ 5/5

Google

We experienced a easy move in within same time frame, Thanks to Lara Wadey for assisting until move in🤝☺️ …

Gokul · 26 February 2026

★★★★★ 5/5

Google

My experience with Alexander & Co letting agency especially Lara Wadey has been extremely professional and helpful.

Isaac · 19 March 2026

★★★★★ 5/5

Google

We just rented a property with Alexander & Co Aylesbury and the whole process was fantastic from start to finish. Tiago went above and beyond to ensure that everything went through super quickly and smoothly and he and Zyreen were so friendly and helpful. I highly recommend!

Siobhan · 20 May 2025

★★★★★ 1/5

Google

I lack the words to express my deep disappointment and dissatisfaction with Alex & Co. Most of the team lacks professional courtesy, barring one or two exceptions. They seem indifferent to the tenants' concerns. Despite multiple calls and written issues, there's no follow-up or updates for weeks. Communication is poor, and they fail to properly relay messages to the landlord. Reaching the manager is nearly impossible, with staff often saying the manager is unavailable. My issues have been unresolved for over a month without any news or effective communication. This is the epitome of unprofessional service.

Fahad · 17 October 2025

★★★★★ 1/5

Google

I wish I could give them zero stars. I would not recommend renting through Alexander & Co. After moving out of 17 Chiltern House over seven weeks ago, and leaving the property in better condition than when it was handed over, my deposit has still not been returned. Communication has been consistently poor, and my attempts to resolve the matter have been ignored. I found Amy Shield unhelpful and unwilling to take responsibility for progressing the issue. This experience has caused unnecessary stress and frustration. Based on my experience, I strongly advise looking elsewhere for a professional and reliable letting agency.

Madeeha · 17 October 2025

★★★★★ 5/5

Google

Thank you to Marcus, James & Matt for being so proactive on my sale. Marcus & James were my main pocs and were so easy to work with. They secured me a buyer after my first one fell through and vetted them thoroughly. Their sales progression advisor Jill is amazing. Not only did she help on the sale, she also assisted on my onwards purchase due to incompetent advisors on that side. Absolute asset to the team and although she probably deals with loads of clients weekly, she was always personal on her phone calls and remembered details I previously said - it's just made the whole process so much easier. I'm very glad I used A&Co to sell, their guidance has been invaluable and the whole team has been fantastic from start to finish.

Krizia · 2 November 2023

★★★★★ 5/5

Google

We would like to say a huge thank you to the team at Alexander & Co, from the very first phone call they were polite & courteous when arranging viewing of their properties. The service has been impeccable from start to finish. If you’re looking for a personal service where they really listen to what you are looking for then look no further. They kept us in the loop with regards to viewings and any feedback and implemented their experience when needed in order to help us sale our property. We would like to say thanks to Lottie, Marcus & Gary for all of their help & support, and we would like to say a special thank you to James who has been amazing throughout nothing was ever too much and we really appreciate it 10/10

Nathan · 26 March 2025

★★★★★ 5/5

Google

Our experience with Alexander & Co Aylesbury Estate Agents has been exceptionally positive, marking a memorable start to our first rental home in Aylesbury. Tiago, who showed us the house, was vigilant, humble, and polite. We really felt refreshed talking to him; he is one of the best persons we met while searching for our home. During our visit to the office, Lara greeted us warmly and offered tea and water, making us feel comfortable while we completed our paperwork. Zyreen was impressively quick in conducting the reference checks, ensuring a smooth and hassle-free process. The office itself is beautifully decorated, with a pleasant fragrance upon entry and a peaceful atmosphere among the staff. The thoughtful two-way path to enter the office and the charming sound of the bell that rang as we entered added to the overall delightful experience. Alexander & Co’s professionalism, efficiency, and welcoming environment have made our rental home journey in Aylesbury a truly pleasant one. We highly recommend their services

Zuhair · 26 March 2025

★★★★★ 5/5

Google

Tiago has been Absolute what you are looking for to an estate agent. He helped throughout from the moment I booked the viewing. Followed though all the questions I had. And responded even over the weekend when he wasn't working . Always happy to go the extra mile

Djo · 26 March 2025

★★★★★ 5/5

Google

I would like to express my sincere gratitude to our lettings consultant, Tiago. From the very first contact, Tiago has been exceptional. He reached out to arrange a viewing for a property that we had not initially considered, and we feel incredibly fortunate that he did. Thanks to him, we discovered what turned out to be the perfect home for us. Tiago’s assistance throughout the entire process was invaluable. He demonstrated a deep understanding of our needs and worked tirelessly to ensure that all our questions and concerns were addressed promptly and thoroughly. His determination to help us find the right home was evident, and his friendly, professional demeanor made the entire experience stress-free and enjoyable. Thank you once again for providing such excellent service.

Noureen · 26 March 2025

★★★★★ 5/5

Google

Our experience with Alexander & Co was extremely positive, right from enquiring about the property up until completion and getting the keys they were extremely helpful and always informative and fast to respond, they made the whole process so simply and explained everything along the way, special mention to James M who was our personal point of contact for always being friendly, informative and going the extra mile with every step of the process in ensuring that our purchase was the best it could be!

Morgan · 26 March 2025

★★★★★ 4/5

Google

Easy process in renting a property, first Initial contact was with Lara Wadey who booked me in for the viewing on the house, she was prompt and quick with this! We love our home and would like to thank Lara and her colleagues at Alexander and Co

Agata · 26 March 2025