Every review we hold for the Aylesbury office, from every platform, shown as written. First names only.
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5/5
GoogleAlexander and Co provided excellent assistance, particularly thanks to Laraβs support. Highly recommend their services!
Noel Β· 24 September 2024
Agent replied Β· 24 October 2024
Dear Noel C
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleHuge thank you to Angela Leonard who was so helpful with managing a chain of 6 of us π³. She kept in contact and liaised with all individuals involved and went above and beyond to help .
Very friendly proactive lady who I canβt thank enough ! Keep up the good work Angela πππππ
Teresa Β· 18 May 2021
Agent replied
Thank you for the review Teresa, Angela did an amazing job with this chain. Another agent in the chain also called us to thank her for the effort she put in to ensure the exchange/completion took place
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5/5
GoogleFantastic Agency. Absolute pleasure from start to finish. A huge thank you to Olivia (Aylesbury) and Zyreen for the prompt follow ups and seamless service.
Amanda Β· 11 March 2024
Agent replied Β· 26 August 2024
Dear Amanda Oliveira
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleMy experience with the lettings team in Aylesbury has been first class. Karen was always keeping me up to date with available properties and Monika was very flexible at getting appointments that suited me (and not necessarily herself!?). Special mention to Lara, who couldn't have done anymore in terms of getting me accepted for a property that really worked for me and gave me some excellent advice along the way.
This team are first class.
Ben Β· 2 November 2022
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5/5
GoogleI recently let my property with Alexander & Co, and I couldnβt be more pleased with their service. The team was reactive, always quick to respond to my inquiries and kept me informed every step of the way. They made the entire process smooth and stress-free. I highly recommend Alexander & Co to anyone looking for a reliable and friendly estate agent in Aylesbury.
Edwin Β· 21 August 2024
Agent replied Β· 24 October 2024
Dear Edwin Marie
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleExcellent team, I spoke to Marian who explained and gave me complete information I required. She had very good knowledge about the property market. She then put me in touch with the appropriate team who gave me further details. On the whole had a excellent experience with Alexander & Co Aylesbury team.
Shruthi Β· 31 July 2021
Agent replied
Many thanks for the five stars Shruthi. Marian is an asset to our weekend operations and an excellent colleague to work with.
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5/5
GoogleUsed this Company for years now as letting agents and when the time came to sell instructed Matt, Marcus and his team. Really good service and communication from them throughout. After several viewings secured two great offers. Thoroughly recommend them.
Stuart Β· 31 January 2023
Agent replied Β· 31 July 2023
Thank you for your feedback Stuart, really appreciated
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5/5
GoogleWe had the pleasure of working with Alexander & Co, and our experience couldnβt have been more positive! A special mention goes to Karen, who was absolutely fantastic throughout the entire process. From the very beginning, she was approachable, professional, and incredibly supportive, making what can often be a stressful experience feel smooth and straightforward.
Dasantha Β· 19 December 2024
Agent replied Β· 24 December 2024
Dear Dasantha,
Thank you so much for your fantastic 5 Star review! We're so glad to hear Karen was fantastic!
Kind regards,
Abby
Customer Care
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5/5
GoogleMatt and the team went above and beyond to get my sale through. Cannot recommend them enough! I will definitely use Alexander & Co again in the future if I ever have the need to sell again.
Claire Β· 2 April 2023
Agent replied Β· 31 July 2023
Thank you for review Claire, it has been my pleasure securing you a buyer and helping you move into your new home. Warmest regards Matt Wood, Sales Manager
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5/5
FacebookI had 4 different agents from various companies help me find my dream property.
Lara was by far the most personable agent, listened to what a wanted and delivered !
Lara found me 3 properties which suited all my requirements and one of them is now my families home.....!!!
Many thanks to Lara and the team
JP
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Jean-paul Β· 10 April 2019
Agent replied
Thank you Jean-paul Young, I hope you and your girls are happy in your new home together ππ‘
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5/5
GoogleI had the pleasure of working with Lara Wadey from Alexander & Co Letting Agents for the process of letting a property for my daughter and I must say that her service and guidance were nothing short of exceptional. From the initial consultation, Lara displayed a level of professionalism and expertise that made the entire experience seamless and stress-free.
Lara's extensive knowledge of the local property market in Aylesbury was evident, as she provided valuable insights and advice that helped us make informed decisions. Her communication skills were outstanding, ensuring that we were kept informed throughout the process, and any queries I had were promptly addressed.
Lara's attention to detail and commitment to delivering a personalised service truly set her apart from other letting agents we had reached out to. Her friendly and approachable demeanour made it a pleasure to work with her, and I have no hesitation in recommending Lara to anyone seeking a dedicated and professional letting agent in Aylesbury.
Brian Β· 7 August 2023
Agent replied Β· 28 August 2023
Lara is a super star and we are thrilled that she has received such a glowing review.
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5/5
GoogleWe have been renting with this company over the past 5 years. That have always provided great service and dealt with any issues promptly. We recently purchased our first home with them and we canβt thank them enough for the support the y gave throughout the process. We would particularly like to thank Angela, Sonya and Matt for their hard work. From our experience, we would definitely recommend for either rental or selling/purchasing with them.
Stuart Β· 31 July 2022
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5/5
GoogleI have been using this agency for many years to let and manage my property in Wing. They provide a very efficient service. In particular I would mention Ann-Marie and Andy who have been managing my property. They have been extremely helpful, very prompt to respond to queries and provide effective and timely management of any issues. Other members of the team who I have dealt with on occasion have also been very helpful. Overall, a great service. Would definitely recommend.
Sujit Β· 17 July 2023
Agent replied Β· 28 August 2023
Thanks Sujit. It's great to get feedback from clients... it's even better when it is this positive.
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5/5
GoogleAlexander and Co have always provided an efficient service over the years, having used them for my property rental in Aylesbury for a number of years. Friendly staff and reliable with regular email and phone call updates as necessary. Valuable and useful information offered along the way. Thank you all for a great service.
Jacquie Β· 4 December 2024
Agent replied Β· 24 December 2024
Dear Jacquie
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleWe bought our first house through the Alexander @ co and Completion has done few dayβs ago. All the way of this journey we had a outstanding experience with them . Special thanks goes to Charlotte Perry whoβs gave us a efficient and exceptional service. Sheβs amazing. Highly recommend Alexander co - Aylesbury team .
Mahesh Β· 11 November 2024
Agent replied Β· 11 December 2024
Dear Mahesh βgallageβ Gallage
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleWe used Alexander & Co for the sale of our property and they were responsive and professional at all times; in particular we were very happy with the the assistance provided (thanks Angela!) as a mediator between the buyers and sellers solicitors to progress the sale toward completion.
Stephen Β· 31 July 2021
Agent replied
Thank you for your review. We are really pleased that we were able to assist with our experience and knowledge to help the solicitors conclude the sale for you.
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5/5
GoogleI highly recommend Alexandra & co.
During a stressful time buying my property there were always on hand to deal with my queries and make the whole process less stressful. Huge thank you to Matt & Harvey!!
Rose Β· 1 January 2023
Agent replied Β· 31 July 2023
Thank you for such a lovely review, we're glad you've had such a good experience with our team. It was a great pleasure handing the keys to you this week.
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5/5
GoogleMatt Wood and his team are amazing! I didn't find a property yet but I'm sure I will with these guys help!
Very prompt, professional and friendly service!
They really make you feel you are important to them and they care about your needs!!!
Look forward to working with you!
Best wishes,
Ana
Guta Β· 25 March 2020
Agent replied
Great to get such glowing feedback on the team here Ana, wishing you our best wishes.
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5/5
GoogleI would like to say thank you to Abigail Hall for her continued professional, helpful and friendly service. She is always prompt with an answer and nothing is too much trouble.
Linda Β· 1 July 2023
Agent replied Β· 31 July 2023
Thank you for your positive review of Abigail's service to you, Linda.
Kind regards, Ann-Marie.
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5/5
GoogleWhen we started letting out my wife's new flat our concern was to have good tenants who would look after it and an agent who would take all the hassle off our hands. Now that we have the flat back for our own use we can reflect on our experience.
The team at Alexander found 2 tenants over 3+ years and took care of literally everything. We did our bit and got any niggles sorted quickly and our tenants handed back a near perfect property.
Everyone at Alexander did us proud, our main contact being Amy Callcut who is friendly, efficient and thoroughly professional as a property manager. I work in Quality Management where customer focus is key and I can unhesitatingly say that these folk tick all the boxes. Sincere thanks to Amy and the team.PositiveResponsiveness, Professionalism
Greville Β· 21 June 2021
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5/5
GoogleOur first dealing was with Andy who was fantastic in advising us with exactly what we needed and was very knowledgeable in all aspects. Secondly, to close potential deals we had Karen to help who was amazing throughout with brilliant customer service skills. Lastly Amber who has been our property manager and has been magnificent the whole way through. Extremely organised and professional to deal with any issues that have arose. We highly recommend Alexander & Co!
Jack Β· 31 July 2023
Agent replied Β· 28 August 2023
Hi Jack, thank you for your glowing review regarding Andy, Karen and Amber's service to you before and during the tenancy process, it is appreciated!
Many thanks, Ann-Marie
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5/5
GoogleI was a tenant of a 4-bed property managed by Alexander & Co from 2022-2023.
Throughout the tenancy the property management was efficient and professional. Amber Blower had a good approach to finding solutions to maintenance problems that balanced the cost efficiency expectations of the landlord with the time and quality expectations of the tenant. She naturally seems to treat people as individuals and as human beings, even when tensions are raised.
The digital services employed were most effective in all our communications, which were open and timely.
In the round, my renting experience with Alexander & Co was positive.
Phil Β· 2 May 2023
Agent replied Β· 31 July 2023
Thank you for your positive review of Amber's service to you during your tenancy, Phil. Wishing you all the best.
Kind regards, Ann-Marie
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5/5
GoogleVery friendly and helpful estate agents, Ann-Marie has been a fabulous property manager - she is always quick to reply, proactive and made the process of changing tenants as straightforward as it could be.
Sioned Β· 31 January 2023
Agent replied Β· 31 July 2023
Lovely review, thank you for your feedback. Matt Wood.
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5/5
GoogleBrilliant estate agents, as a buyer I just wanted good, honest communication and quickly, I didnβt want to wait days to find out if offer was accepted, which we received, we viewed, brought and moved in all within 3 months. β¦
Georgia Β· 13 April 2025
Agent replied Β· 13 April 2026
Dear Georgia Nicholas
Customer care is important to us so we really appreciate you taking the time to β¦ More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.