Every review we hold for the Aylesbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThank you Connor McQuillan! You have been absolutely amazing from view in to end and super attentive in helping get our property over the line. We really appreciate you and all your professional hard work a true asset to the team!
To the rest of the team at Ayelsbury Alexander & Co thank you very much being so helpful and wonderful company to work with especially at such busy time of year!
Wishing you all a very Merry Christmas and Happy new year!
Nadeyne · 26 December 2025
Agent replied · 16 January 2026
Dear Nadeyne Lewis
We greatly appreciate your 5-star review and the time you took to share your experience with Connor. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAfter going through an umpteen and a stressful process in looking for a spacious home since April, I was blessed to have come in contact with Alexandra & Co through Lara who was very compassionate, helpful and friendly.
All the team were so lovely, respectful, patient and amazing.they never hesitated to render assistance to me and to answer all my questions Thereby, making everything so easy.
It was really a stress free experience with Alexandra & Co and now I can enjoy the lovely and spacious home in Aylesbury.
Thanks so much to Lara etc
I do really appreciate.
Chijimakoma · 3 July 2025
Agent replied · 30 December 2025
Hello Chijimakoma Obasuyi Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
★★★★★ 5/5
GoogleI would like to take this opportunity to thank Lara Wadey for her consistent and exceptional service. I have been engaging with her for two years now, and she has made my property search journey seamless.
Lara is tireless in her efforts and truly endeavours to ensure a successful outcome for her clients. She is notably one of the best agents I have dealt with in the UK, and her dedication is a credit to Alexander & Co. Thank you, Lara, for your hard work and positive spirit, you deserve to be recognised for the high standard of service you provide. Keep up the amazing work!!!
Andrew · 30 March 2026
★★★★★ 5/5
GoogleI’ve had a fantastic experience with Alexander & Co and especially with Lara while letting out my property. From the very beginning, they were professional, proactive, and incredibly efficient. They found reliable tenants quickly, handled all the paperwork seamlessly, and kept me updated throughout the entire process.
What really stood out was their attention to detail and how smoothly they made the whole letting journey feel. I felt confident knowing my property was in capable hands. Communication was always prompt and clear, and their local market knowledge was invaluable.
I wouldn’t hesitate to recommend them to anyone looking to let their property, they truly go above and beyond.
Thank you Lara and the team xx
Simona · 13 May 2025
Agent replied · 13 April 2026
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
★★★★★ 5/5
GoogleWe recently moved into our new home through Alexander & Co and worked with Lara Wadey. She was very proactive and made sure everything was completed and moving forward throughout the process. At times she could be quite persistent in making sure things were done, but it definitely helped keep everything on track and ensured nothing was missed.
Overall, the process went smoothly and we’re happy with the support we received. Thank you, Lara, for helping us secure our new home!
Thanks to the team as well for making our move possible.
Normina · 13 March 2026
★★★★★ 5/5
GoogleUpon requesting a viewing for a rented property, the service and correspondence from Charlie was most professional and courteous. I informed him of my requirements for me and my daughter.
That afternoon, Charlie contacted me with a possible 2-bed availability in two weeks.
He managed to get a viewing that Saturday.
He explained in great detail that the tenant was moving and the procedure to make an offer, referencing and the deposit scheme.
On the Monday, Lara contacted me and within 5 days, I was accepted as the proposed tenant.
I was impressed with her service, keeping me informed with all the documentation required for the referencing company procedures.
Lara went above and beyond to get me the property.
From the initial viewing, We moved in within the 2 weeks.
I have rented in the past from other estate agents, but can honestly say that Lara and Charlie went above my expectations.
They are both a credit to Alexander and Co and I throughly recommend them to anyone seeking a rental property.
I am more than happy with the property and hope to make this our home for many years.
Si · 13 March 2026
★★★★★ 5/5
GoogleWe recently had to move properties within a relatively short period of time which had the potential to be extremely stressful, that’s when we discovered Alexander & Co in Aylesbury and in particular Lara..
Lara got to know our needs quickly, showed us the perfect property, was extremely knowledgeable and prompt to respond. She’s got a wonderfully warm personality and was an absolute pleasure to work with. If you need some to trust, who will help take the pressure off finding a new home, I can’t recommend Lara highly enough!
Natalia · 27 April 2025
Agent replied · 13 April 2026
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
★★★★★ 1/5
GoogleThey will never give any deposit back, and will use money from both the tenant and landlord. Since they joined forces with some other company, the sevice has been from bad to worse. Some agents are just horrible, I miss the old team, they were wonderful and lovely especially Aimee.
NAME · 13 February 2026
Agent replied · 13 April 2026
Dear Name,
We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention.
Best regards, Customer Care Team
★★★★★ 5/5
GoogleMy agent was Chloe Sanderson and she was very professional, helpful and understanding. She even met with us at the property a second time to get some measurements. I’ve had bad experiences with letting agencies before but all that fear is now gone. Thanks Alexander and Co and thank you so much Chloe for your awesome service.
Johnnel’s · 30 November 2025
Agent replied · 30 December 2025
Dear Johnnel’s Lifestyle
We greatly appreciate your 5-star review and the time you took to share your experience with Chloe. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe had an excellent experience with Alexander & Co. The service was absolutely brilliant, friendly, patient, and very professional throughout the whole process. Everything has been explained very clearly and made us feel comfortable and well looked after. Whole process went smoothly and quick, responding on time, well managed and organised company. We are very happy and pleased with our new home and appreciate whole time and support from Alexander & Co team.
Katarzyna · 23 March 2026
★★★★★ 5/5
GoogleI had the most brilliant service from renting my new home . Lara easy was amazing she dealt with the viewing and getting all the paperwork sorted , nothing was to much trouble . She kept us updated all the way . Could not recommend her enough . She is an asset to your company . Many thanks Lara . Kim and Alan dunne .
Alan · 13 March 2026
★★★★★ 5/5
GoogleI had an outstanding experience with Alexander and Co ! From start to finish, the entire rental process was smooth and stress-free, thanks to their professional and efficient team. A special shoutout to Karen, who was our consultant throughout the process. She went above and beyond to ensure that every detail was handled promptly and with care. Her friendly and helpful demeanor made the experience so much easier, and I couldn't have asked for better support. If you're looking for a reliable letting agency, I highly recommend Alexander and Co, especially with Karen on your side!
Audai · 23 August 2024
Agent replied · 24 October 2024
Dear Audai Bany Khalaf
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleTiago was awesome. I hope all the staff of Alexander & Co are as passionate and professional as him. He always responded to your messages and he is someone you can trust will live up to his words, this is not a common attribute people have. Thank you for your service team
Ibrahim · 2 August 2025
Agent replied · 30 December 2025
Dear Ibrahim Manzuma
We greatly appreciate your 5-star review and the time you took to share your experience with Tiago. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI recently moved to the UK for the first time and was in need of a rental apartment. Alexander & Co. made the entire process incredibly smooth and stress-free. Special thanks to Lara Wadey for her exceptional help. She was professional, friendly, and always available to answer my questions. I was able to find the perfect apartment quickly and easily because of her. I highly recommend Alexander & Co. for their excellent service and dedication to their clients.
Priyanka · 5 August 2024
Agent replied · 26 August 2024
Dear Priyanka R
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe had a great experience finding a rental property with Alexander & Co and had the pleasure of having Lara Wadey as our Lettings Consultant. She was very clear in explaining the rental process to us, and was prompt in replying to any questions. We didn’t have much time between viewing the property and renting it out but Lara made sure it all went smoothly and we were kept informed throughout. Great customer service, very polite and helpful!
Zehra · 27 July 2024
Agent replied · 26 August 2024
Dear Zehra Rubbani
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThey are the first estate agents I call . So friendly and helpful. Nothing is to much for the staff. Definitely recommend using them if looking for a house . If you are thinking of renting call Karen in lettings . 5 stars service every time . Also a big thank to Kelly who does the inventory. Two of the nicest and most helpful people you'll ever meet . A credit to your company.
Michael · 26 September 2024
Agent replied · 24 October 2024
Dear Michael Collins
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI am really pleased with the service I have received from Alexander & Co, I needed help with letting my property out for the first time and I had Lara Wadey assist me, she took the time to explain the process and costs and made me feel good about letting out my property, Even after the process she was there to assist me with any questions, she is great to work with and I trust her and the team with managing my property.
Amy · 15 January 2026
Agent replied · 13 April 2026
Dear Amy West
We greatly appreciate your 5-star review and the time you took to share your experience with Lara. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI had a nice experience and attended to by Lara Wadey. She was polite and patient with me. And I was satisfied. Thank you so much Lara Wadey for your service.
Kingsley · 10 January 2026
Agent replied · 13 April 2026
Dear Kingsley Etuk Jeremiah
We greatly appreciate your 5-star review and the time you took to share your experience with Lara. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI highly recommend Alexander & Co. As a first time renter from always being a home owner, I was quite nervous about the whole process. Lara Wadey was extremely helpful in setting up a viewing on a beautiful home. We were lucky enough to be the successful applicants. Lara was patient and very informative and helpful through the process. We now have Abigail Hall as our property manager whom too is extremely helpful with of our queries. Thank you so much to a wonderful team.
Chantall · 21 April 2024
Agent replied · 26 August 2024
Dear Chantall Bourne
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 4/5
GoogleIt has been a lovely experience to use the letting service by Alexander and Co. All the staff members including (Megan Halsey and Laura Wadey) are very professional and know their job well. In particular Amber Blower my property manager has been very helpful, she is responsible and well-organized. She has been very supportive to us in settling in the new property, her communication is excellent, always available or get back to us via phone and email.
S · 23 May 2024
Agent replied · 20 June 2024
Good morning,
Thank you for leaving such a great review for Amber, Megan and Lara. We're so pleased you are happy with the service.
Kind regards
Derek Turney - Head of Property Management
★★★★★ 5/5
GoogleCurrently going through the process of renting with these guys and Tiago has been an absolute GODSEND! - he has made everything so quick and easy and the customer service he is providing is excellent 👌 This company should be proud to have someone like him on their staff. Thank you so much for helping me through this stressful time. 10/10, would highly recommend
Violet · 17 December 2024
Agent replied · 24 December 2024
Dear Violet Pike
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI recommend Alexander & Co to anyone in my local area. My partner and I are first time renters and David Wegierski was really helpful in answering any questions we had, finding a place within our budget and arranging viewings really promptly. Lara Harding was our property manager and she was extremely supportive with any queries we had. There is always something that’s due to go wrong and when renting it’s important to feel as though you can trust your property manager, Lara got things sorted straight away and was always polite when doing so. Also a special mention to Karen Baker who always sent through any information in a timely manner, was really flexible and always an excellent point of contact if we had any doubts. Should I need to require any agent’s service again, I won’t be going anywhere other than Alexander & Co.
Maria · 11 March 2024
Agent replied · 26 August 2024
Dear Maria Joana
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Happy first home!
Many thanks,
Customer Care Team
★★★★★ 1/5
GoogleThe worst experience you could imagine!!! Have been using full management services for a number of years and have been experiencing constant challenges and issues - contract release delays caused either by a system issue or a human error leading to incorrect rent payments, communication challenges - waiting for days to hear back from Hannah and Olivia - no calls back. No contingency within the team if one is unavailable. Decided to terminate our contract and still have not managed to conclude - have been now waiting for a cleaning quote for a few weeks. Also getting negative feedback from our tenants. Please avoid, should you wish for a piece of mind whilst letting your property! Completely diff experience with a Bicester branch. Still can’t understand how different these two branches are.
Aga · 30 November 2025
Agent replied · 30 December 2025
Dear Aga Piotrowska,
We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention.
Best regards, Customer Care Team
★★★★★ 5/5
GoogleAlexander & Co were my tenancy letting agents and I received excellent customer service from Aimee Walker at the Aylesbury office. Aimee was professional, courteous and took ownership of sorting out final tenancy arrangements for me. Super pro-active and a pleasure to deal with, I would recommend without hesitation, thank you Aimee for helping to make the end of tenancy arrangements run more smoothly.
S · 27 November 2024
Agent replied · 24 December 2024
Dear S Rogers
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.