Every review we hold for the Aylesbury office, from every platform, shown as written. First names only.
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5/5
GoogleWe've rented a property in the town centre via A&Co for nearly six years now, and have always been treated with respect, efficiency and no small amount of kindness. Recently, our longstanding contact Frida moved on and Amber Blower became our new property manager. We were anxious about this after many years of great service from Frida, but we needn't have been; already Amber has organised two repairs within days of our reporting them and has faithfully followed them up to ensure our satisfaction. Very much looking forward to continuing and developing our relationship with Amber, and would commend her conscientious, empathic and meticulous approach to her portfolio of clients. Thanks Amber !
Tim Β· 31 July 2022
Agent replied
Dear Tim,
Thank you for your lovely review. I'm very pleased you have been so happy with Frida and her service has stood out in this way. She certainly is a credit to the company!
Thanks
Derek Turney - Head of Property Management
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5/5
GoogleWe have had our property on the market from the beginning of lockdown and it was a long and stressful process. However, Matt and his team didnβt give up and weβre a great support, Iβm sure if we were with another estate agent company they would have probably given up or pressurised us into selling the house for pennies. Angela was our sales progressor and she was nothing short of amazing. She was calm, fast, kind and kept me updated every step of the way. The whole team were amazing, honest and absolutely reliable. If youβre looking for an estate agent who cares and works hard then this is the team you need. I would highly recommend to everyone. Thank you so so much!
By Β· 31 July 2022
Agent replied Β· 31 July 2023
What a lovely review of your experience with the team and I at A&Co. We all do care about the clients experience when selling and buying their properties through us. Yes it was stressful at times but we worked together and got there in the end. Wonderful working with a vendor like yourself who appreciated the dedication and time spent on your property. Kind regards Matt & the team
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5/5
GoogleWe sold our house through Alexander & Co and it has been a great experience. From the beginning when we invited them to provide us with a valuation right through the whole process. Matt Wood has has been brilliant. He always ensured he communicated with us with what was happening and always there when we needed advice. He was particularly worth his weight in gold when we needed to exchange before the school admissions cut off. He kept the whole chain together and ensured everyone was updated and ready. Matt clearly has a passion for what he does and it shows. Matt's team have also been great, very professional and always helpful.
If you are thinking of selling your home I highly recommend Matt and his team.
Kasia Β· 31 July 2022
Agent replied Β· 31 July 2023
Thank you for the lovely review Kasia, we're glad you've had such a good experience with our team! It was tricky at times but having the direct connection with the vendor at the top really helped us all. I am so glad we got there before the admissions cut off date. Kindest regards Matt
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5/5
GoogleFrom start to finish Alexander and Co in Aylesbury have been fantastic. We were selling a house as well as buying and Alexander and Co were able to help with both. Matt was our main contact and went above and beyond to make our journey smooth. We found our dream home and wonderful buyer for our beloved home. We were supported by the extended team along with Matts guidance throughout. Thank you so much for all that you have done and for your kindness and care. Highly recommend π.
Lydia Β· 31 July 2022
Agent replied Β· 31 July 2023
It was my absolute pleasure Lydia, it was a chain of fantastic vendors & buyers to help transact. I remember the morning when you called to view the other house and you gave me your requirements, I knew after taking them down there was another house I had to take you to. You viewed it, loved it and have now moved in.
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5/5
GoogleI have spoken to a number of Colleagues at Alexander and Co with regards to selling my property. They have done their upmost to keep me in the loop at every step of the way. Nothing is never too much trouble, they go above and beyond to get the results not only for us (the seller) but every one involved. I'm delighted with the service we have received. Finally an agency with a heart not just a sales orientated organisation Thank you Matthew Wood *ManagerPositiveResponsiveness, Quality, Professionalism
Justine Β· 21 June 2022
Agent replied Β· 20 June 2024
Thank you for your feedback Justine. We have a good team here that work together for the client, ensuring the best offer is secured, not just the quickest sale for our figures. Really happy with the result following the number of viewings we conducted. Enjoy your new home
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5/5
GoogleI can't recommend Alexander & Co enough. Our property manager Ann-Marie is absolutely superb. We had a small issue in our property and Ann-Marie had the contractor here within a couple of hours to get it sorted for us, she followed up with a phone call straight after to make sure the job was done even though she was sent the confirmation from the contractors. Such great communication all round, Ann-Marie, you are a brilliant asset to the company.
Abbie Β· 31 July 2022
Agent replied Β· 31 July 2023
Hi Abbie
Thank you so much for your fantastic feedback for Ann-Marie.
Kind regards
Derek Turney - Head of Property Management
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5/5
GoogleI had an excellent experience with Alexander & Co. The service was absolutely lovely, and I especially want to mention Lara Wadey she assisted me. She was friendly, patient, and very professional throughout the whole process. She took the time to explain very clearly and made me feel comfortable and well looked after.
Courtney Β· 10 January 2026
Agent replied Β· 13 April 2026
Dear Courtney Mitchell
We greatly appreciate your 5-star review and the time you took to share your experience with Lara. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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5/5
GoogleOur agent Charlie was fantastic. Extremely useful and a pleasure to do business with. He ascertained our needs and did his best to meet them. A lovely experience overall
Abdul Β· 13 March 2026
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5/5
GoogleThe service and experience we've had with Alexander & Co as first-time property buyers has been excellent.
They were always very helpful and accessible for us. Sonya helped us get the best rate on our mortgage and insurance. Matt and Harvey made sure that the purchase would progress very smooth. Separate thank you to Matt for helping us to arrange the pick up of the keys, this is highly appreciated.
Keep up great work!
Stayko Β· 2 November 2022
Agent replied Β· 31 July 2023
Thank you for your kind review, it means a lot to us.
Congratulations on your first purchase, im glad as a team we could help the process as smooth as possible. Keep in touch, ill pop round to see you once you are settled.
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5/5
GoogleTiago has been Absolute what you are looking for to an estate agent. He helped throughout from the moment I booked the viewing. Followed though all the questions I had. And responded even over the weekend when he wasn't working . Always happy to go the extra mile
Djo Β· 27 July 2024
Agent replied Β· 26 August 2024
Dear Djo Muskun
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleA professional, personable, trustworthy agent we'd wholeheartedly recommend.
If there was an option for 6 stars, Matt and team at Alexander and Co. earnt the additional one! From the outset, it was clear A&Co were a cut above the rest. We invited four different agents to value and quote to market our property for sale. Matthew was a breath of fresh air and it would not be over-egging the pudding to say he has restored our faith in agents. Everything was done as requested, professionally, and in a very difficult market due to the pandemic. Matt gave us regular updates, answered any queries pretty much instantly, and we really felt he understood our needs as a family. Matt is a friendly face and someone we'd be very pleased to bump into in the village pub and buy a pint for, were it open, but above this, he's a professional who takes his job seriously. The whole team are 100% committed to doing their best and I cannot rate them highly enough.
Julie Β· 31 July 2021
Agent replied
Thank you so much for your review Julie, we appreciate your feedback and feel proud that our efforts were well received. Hope you have all settled in well to your new surrounds, it was a pleasure working with you. We wish you all the very best in your new property. Kind regards Matt & Team A&Co
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5/5
GoogleWe bought our house through Alexander and co.The initial viewings were taken by Linda, Hannah and Finn who where very responsive . Our sale purchase was then handled by Angela who was fantastic. We were in chain and had a deadline to meet . It was a stressful situation and Angela did a brilliant job of keeping everyone in the loop and constantly chasing all the solicitors .
We would strongly recommend Alexander and co to anyone looking for an Estate Agent
Thanks Again!!
Tabbasum
Imtiyaz80 Β· 31 July 2021
Agent replied Β· 31 July 2023
Lovely review, thank you. I am really pleased that the team here delivered excellent customer service with your purchase, helping you every step of the way. Many thanks and good luck for the future.
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5/5
GoogleItβs my pleasure to get connected with Alexander & Co. I was trying to find the rented property in Aylesbury area and came across with Alexander & Co. Especially Lara Wadey helped me from end-to-end process to rent the property. The help from Alexander & Co. & Lara Wadey is immense. Thank you.
Malay Β· 24 February 2024
Agent replied Β· 25 March 2024
Thank you for your kind words Malay, we are delighted to have helped you find your new home.
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5/5
GoogleI strongly recommend Alexander & Co they are always professional in dealing with my queries and providing timely responses. Frida has been exceptional in dealing with my enquiries always following up to ensure timely delivery of maintenance to the property. Itβs such a delight having Frida as a point of contact who is always proactive in getting a response and follow up in place. I never feel out of date with progress made. Thank you for all the professionalism and excellent work you carry out daily.PositiveResponsiveness, Professionalism
Brad-Leigh Β· 21 June 2021
Agent replied
Hi Brad-Leigh,
Thank you very much for your kind review. I'm pleased you have been so happy with Frida's services.
Kind regards
Derek Turney, Head of Property Management
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5/5
GoogleVery recently used Alexander & Co as a first time buyer and viewed a couple of properties with Alexander & Co.
Each member of staff I spoke with was very friendly and professional, there were no issues with any arrangements or questions. Staff wore face masks and were hygiene conscious by default.
After proceeding to offer on a property I was speaking with Hannah who was very prompt, informative and responsive.
After this, Angela took over to help see things through to completion.
As a first time Buyer who was new to the process I cannot thank or praise Angela enough for her assistance.
I had difficulties with my Solicitors throughout the process (and honestly wish I'd used a solicitor recommended by A&C after initial uncertainty was expressed over mine) and can honestly say the process would have taken much longer, been much more confusing and could have potentially fallen through without Angela's support.
At very few times where Angela couldn't be reached due to holiday, Hannah was able to update me and pass updates back and forth in the meantime.
After a very painful experience with my solicitors we reached completion and I cannot fault my experience with Alexander & Co at all.
Angela had put a lot of time and effort into seeing things through from start to completion and remained patient, supportive and understanding throughout, mediating the process despite the delays with my Solicitors. Hannah was supportive when Angela wasn't available and the team obviously communicate and work well.PositiveResponsiveness, Quality, Professionalism
Luke Β· 21 June 2021
Agent replied
Thank you for your very kind review Luke. Matt, Angela and the sales team here strive to offer the best client care even in these difficult times. Good luck with your new home.
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5/5
GoogleIf you are looking at selling your property, I strongly recommend Alaxander & co best estate agents in town. Professional approach from the get go. All of the staff are friendly and helpful. Angela was amazing she couldnβt have done more to help us she went above and beyond. Even offered to take on extra, delivering paper work so we would complete on a very tight deadline. We are very grateful what a wonderful lady. Also Thank you to Hannah and Matt for all your help as well.
Kind Regards
AaronPositiveResponsiveness, Professionalism
Aaron Β· 21 June 2021
Agent replied Β· 20 June 2024
Thank you so much for taking the time to give us such an honest review. Angela certainly did pick up the gauntlet and pursued the sale from start to finish for you in these challenging times. Kindest regards- Matt & the sales team
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5/5
GoogleI would like to express my sincere gratitude to our lettings consultant, Tiago.
From the very first contact, Tiago has been exceptional. He reached out to arrange a viewing for a property that we had not initially considered, and we feel incredibly fortunate that he did. Thanks to him, we discovered what turned out to be the perfect home for us.
Tiagoβs assistance throughout the entire process was invaluable. He demonstrated a deep understanding of our needs and worked tirelessly to ensure that all our questions and concerns were addressed promptly and thoroughly.
His determination to help us find the right home was evident, and his friendly, professional demeanor made the entire experience stress-free and enjoyable.
Thank you once again for providing such excellent service.
Noureen Β· 30 May 2024
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5/5
GoogleOur experience with Alexander & Co was extremely positive, right from enquiring about the property up until completion and getting the keys they were extremely helpful and always informative and fast to respond, they made the whole process so simply and explained everything along the way, special mention to James M who was our personal point of contact for always being friendly, informative and going the extra mile with every step of the process in ensuring that our purchase was the best it could be!
Morgan Β· 30 May 2024
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5/5
GoogleI have just agreed my flat with the team!
They are amazing, Lara wadey was amazing. She kept in commutation with me, was clear with instructions and made this happen smoothly.
Great Lettings team, could not fault one thing with them!
Thank you guys
Michael Β· 13 February 2026
Agent replied Β· 13 April 2026
Dear Michael
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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5/5
GoogleOur experience with Alexander & Co Aylesbury Estate Agents has been exceptionally positive, marking a memorable start to our first rental home in Aylesbury. Tiago, who showed us the house, was vigilant, humble, and polite. We really felt refreshed talking to him; he is one of the best persons we met while searching for our home. During our visit to the office, Lara greeted us warmly and offered tea and water, making us feel comfortable while we completed our paperwork. Zyreen was impressively quick in conducting the reference checks, ensuring a smooth and hassle-free process. The office itself is beautifully decorated, with a pleasant fragrance upon entry and a peaceful atmosphere among the staff. The thoughtful two-way path to enter the office and the charming sound of the bell that rang as we entered added to the overall delightful experience. Alexander & Coβs professionalism, efficiency, and welcoming environment have made our rental home journey in Aylesbury a truly pleasant one. We highly recommend their services
Zuhair Β· 23 May 2024
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5/5
GoogleWe would like to say a huge thank you to the team at Alexander & Co, from the very first phone call they were polite & courteous when arranging viewing of their properties. The service has been impeccable from start to finish. If youβre looking for a personal service where they really listen to what you are looking for then look no further. They kept us in the loop with regards to viewings and any feedback and implemented their experience when needed in order to help us sale our property. We would like to say thanks to Lottie, Marcus & Gary for all of their help & support, and we would like to say a special thank you to James who has been amazing throughout nothing was ever too much and we really appreciate it 10/10
Nathan Β· 21 May 2024
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5/5
GoogleWe wanted to move to Aylesbury from London and we viewed a property through Alexander and Co, Marian was amazing and professional through the whole process. She had great depth of knowledge about the area and was very proactive with information and helpful. Also was so very helpful in making the decision on putting the offer. Thank you for all the help given and I would certainly recommend this company.PositiveResponsiveness, Quality, Professionalism, Value
Shiran Β· 21 June 2022
Agent replied Β· 20 June 2024
Marian, our weekend negotiator, works very hard each week continuing to deliver excellent customer service during the initial sales process. We appreciate your feedback
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5/5
GoogleAm currently searching for a property and so far have had the best, most professional and clearest communication from Alexander and Co. Specifically from Hannah Slark who has been keeping in contact with me in regards to our property search and ensuring that all of our needs are met to ensure we find the most appropriate property. Considering we are new to purchasing our first home, I couldnβt have asked for anyone better to be helping us along this journey. Hannah is the only estate agent out of all in Aylesbury who has always responded to me promptly or gone out of her way to contact us in terms of our search and how itβs going.
Thank you to Hannah! Look forward to hopefully finding our ideal property with you!
Many thanks
Jamie Β· 9 April 2021
Agent replied
Many thanks for the five stars Jamie. Hannah is an asset to my team and regularly demonstrates excellent customer service. She is a great colleague to work with and knowing what you are looking for, I am sure she will source something soon that ticks the boxes.
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5/5
GoogleSuch a quick and easy experience! Lara was especially helpful and so quick to respond to any questions we had!
Mel Β· 6 April 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.