Trusted Agent profile · Aylesbury
★★★★★
485 reviews across 3 platforms
1 Prebendal Court, Oxford Road, Aylesbury, HP19 8EA
Alexander and Co's office in Aylesbury, at 1 Prebendal Court, is rated 4.6 out of 5 across 485 reviews on three platforms, including 456 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Alexander and Co hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Aylesbury.
The Trusted Agent 2026 results for Alexander and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Aylesbury office, from every platform, shown as written. First names only.
5/5
Googlea very good agency in my opinion, with a very good and understanding team, in one week I managed to rent a very nice flat, Lara Wadey was my guide and helped me a lot because I'm not a very good speaker of English, but she understood me perfectly and helped me from beginning to end and to any problem she answers and puts me in contact with the responsible people, the best guide to the best agency
5/5
GoogleAll the staffs were professional and very helpful all through,right from when I first made enquiries about the property till when I moved in, Olivia Laine and Zyreen Jabreen were both exceptionally good. Well done to you.
Thank you Ufuoma for your comments. The team were delighted to support you and we hope you enjoy your new home.
5/5
TrustpilotTiago was excellent
Tiago was excellent, what he did was more than just make a sale. He showed sincerity and passion. I would definitely recommend you guys, and it's just because of him. Weldone guys, great work
5/5
GoogleWe just moved into our first home and Alexander and Co have been so helpful throughout the process. I can't thank them enough. Special thanks to Karen and Amber for helping us get settled
Thank you for your comments Bradley, and we hope you enjoy your new home.
5/5
GoogleFrom start to finish with the sale of my property Matt and the team have been impeccable with their service. I have dealt with other estate agents in the area before and its safe to say Alexander & Co really are miles above the rest. I can’t recommend enough! Thank you.PositiveResponsiveness, Quality, Professionalism, Value
The team and I appreciate your honest feedback, considering you have dealt with other agents in the area. I aim to ensure we deliver a professional service at all times. Kindest Regards Matt & the Team
5/5
GoogleI have been working with Ann-Marie for a number of years letting my property in Aylesbury. Ann-Marie is always efficient, very knowledgeable and great at communicating. Living outside of UK she makes the process very easy and is a pleasure to work with.
Ann-Marie is an absolute star. The whole team at Alexander & Co thank you for taking the time to review our service.
5/5
GoogleIt has been a good and wonderful experience with Alexander & Co Aylesbury. Olivia and Ann-Marie were wonderful and made the process so seamless for me. They were also available each time I called and needed help. They kept to there words and at the exact date, I had all paperwork and keys released to me. I will surely recommend Alexander & Co to my friend for their house letting. Once again thank you Olivia and Ann-Marie
4/5
TrustpilotGood service
Despite having serious issues with our buyers Helen from Alexander & Co did everything she could for us to finally exchange and complete on the sale of our mother's property. Also, when property was initially on the market our local office did a good job in finding a buyer for us.
5/5
GoogleFantastic service from James and the team at Alexander and Co, Aylesbury! Got our house on the market swiftly and kept in regular contact. All viewings were conducted in a professional but approachable manner. Would highly recommend!
5/5
GoogleWith previous negative experiences with many estate agents, I was dreading finding a new home. With Alexander and Co, especially with the help from Karen, she helped me find the perfect place. She was on hand to answer any questions, sent me properties which matched my requirements and genuinely cared about helping me in what can be a stressful time. Amazing properties and perfect customer service.
Dear Lucian Defoe Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe have just bought a house listed through Alexander and Co. All the team were always helpful - Harvey was a pleasure to work with and nothing was too much for him. Thank you for the help on getting the purchase/sale over the line.
Thank you for your feedback Peter, it has been a pleasure helping you move to your new home. Always here to help.
5/5
GoogleMy wife and I are indeed great full to have met Karen. From the first call she was patient and listened to our request and delivered as agreed, she always send updates and gives advice whenever needed. Karen you made our house move easier and we will always be great full for that. A special thanks to Ella our property manager as she has helped us with the move-in details. Bravo! Team Alexander & Co Aylesbury.
5/5
GoogleMy experience with the lettings team in Aylesbury has been first class. Karen was always keeping me up to date with available properties and Monika was very flexible at getting appointments that suited me (and not necessarily herself!?). Special mention to Lara, who couldn't have done anymore in terms of getting me accepted for a property that really worked for me and gave me some excellent advice along the way. This team are first class.
5/5
GoogleI have just agreed my flat with the team! They are amazing, Lara wadey was amazing. She kept in commutation with me, was …
Dear Michael We greatly appreciate your 5-star review and the time you took to share your … More
1/5
TrustpilotLandlords and tenants beware!
This review is for the Aylesbury branch. I made an offer for a property for rent the Alexander and Co and the agency refused me on the basis of adverse credit for one of the tenants, despite the fact that the lead tenant had excellent credit and their income was more than 30 times the rent. The agency refused to accept a guarantor or increased deposit (so the company's policy and duty of care to vulnerable tenants is empty words) and didn't even let the landlord know about the offer. They ended up reducing the asking rent by £100 before the property was let to someone else, so the landlord ended up losing £1,200 a year without even knowing. Very unprofessional communication with the agency, via WhatsApp, with the agent messaging me using emojis.
5/5
GoogleI had the most wonderful experience with Lara Wadey, she helped me get my place in no time. The process was swift, clear, and efficient. Lara kept me in the loop and made me feel comfortable from the start. I could not have asked for a better start on this journey in my new home. Thank you so much!
1/5
TrustpilotLandlord experience ABSYSMAL
AYLESBURY Landlord experience: Unfortunately inherited their abysmal services on buying a BTL property and then nothing but problems with sending us the rent money owed paid by the tenant. It took them THREE months to change the bank details. In the mean time, the money was going to the previous owner!! A legal nightmare to say the least! I had to find the money from elsewhere to cover the mortgage. In the mean time, the communication non existent, the staff do not know their terms of Business, you ask a simple question on an email and they still say they will have to go away and find out the answer, and then never get back to you. Then when you go to finally leave them at the end of the tenant's contract, (considering you haven't even signed up to their 'services' in the first place!!), they try telling you that if you do, you have to pay two months FULL RENT paid by the tenant + VAT. It's shocking how this business is operating and this is your forewarning not to use their services as a landlord. Embarrassing.
5/5
GoogleI have been renting my property via Alexander & Co for a few years now, and they provide a great service. My property manager Amber has been brilliantly helpful looking after the tenants and my property. I would highly recommend using them.
Thank you for your 5 star review on Amber's service to you, Emma! Kind regards, Ann-Marie.
5/5
GoogleI was refused a mortgage by two lenders because of an escalating ground rent clause within the lease. Ground rent is a stumbling block for purchasers of leaseholds. I wish I had thought to contact the estate agent when I was left in limbo by my lender, as they speak directly to the seller. The team at Alexander & Co. kept me informed of what was happening all along and soothed my frazzled nerves. Their property listings are more transparent than those of the other estate agents I dealt with.
Dear Justin Gowers Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThe best estate agent I’ve been in. Super friendly, and their services are fast! Tiago is one of my favourite
Dear Genius Kingsley Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHi never left a review online for anything, but I feel like I have to just because how brilliant Alexandra and co have been helping me move from start to finish Staff are so helpful and friendly they have made moving easy and stress free as this can always be a bit of a headache. I appreciate all the help they have given me especially Karen baker Amazing Thank you so much
5/5
GoogleWith A & co we had the best experience finding a rental home. Ms. Lara Wadey is a superstar throughout the process, she is always ready to go through that extra mile for getting things done. She is professional, swift , thorough and attentive during the entire time. Couldn't ask for a better lettings agent💯 …
5/5
GoogleHad a great experience renting a property managed by Alexander & Co. They dealt with all issues promptly and very responsive on email and whenever I called. I was given back all my deposit within 7 days of moving out :). A big thank you to Amber our lovely property manager, who was always helpful. Thanks to Karen who helped us at the viewing stage
5/5
GoogleUsed this Company for years now as letting agents and when the time came to sell instructed Matt, Marcus and his team. Really good service and communication from them throughout. After several viewings secured two great offers. Thoroughly recommend them.
Thank you for your feedback Stuart, really appreciated
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Alexander and Co, Aylesbury won Trusted Agent.
Tell us what you need and we'll put you in touch. Alexander and Co hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Aylesbury.
