Symonds & Sampson Axminster reviews

★★★★★ 1/5

Trustpilot

Beyond Awful

Awful. Awful. Awful! No service. Simply no service or access to any. This company constantly hides behind internet loops and arrogant staff in order to achieve nothing other than dissatisfied customers en mass. AVOID ANY INTERACTION WITH THIS COMPANY! We are at the end of our tether with this bunch after a list of problems and issues longer than both of our arms...

Dissatisfied · 18 July 2026

★★★★★ 5/5

Google

Highly professional and supportive legal guidance Jackie was excellent from start to finish. Her deep knowledge of the Tier 1 Tribunal process in Scotland was instrumental in guiding me through a complex situation. Throughout the entire process, she was incredibly responsive, supportive, and understanding. I felt well-represented and informed every step of the way. I would highly recommend her services to anyone needing expert legal help.

Andrew · 24 February 2026

★★★★★ 5/5

Trustpilot

Blandford Estate Agents

My wife and I would like to express our gratitude for the service and support we have received from the team at this Blandford Estate Agents, particularly David, Ryan and Nathan. When problems arose in our chain, the team stepped up and got things back on track again and now we have exchanged contracts and are approaching completion. Thank you for your help in resolving the issues.

Martin · 16 March 2025

★★★★★ 5/5

Trustpilot

Absolutely superb service from the team…

Absolutely superb service from the team at Sturminster Newton from start to finish. They helped us manage the sale of our late mother’s home with so much helpful advice and compassion. They were very conscientious and communication was excellent. Everyone worked incredibly hard to help us secure a quick sale. Sincere thanks to Giles, Anabel and the entire team. We are so appreciative of your efforts.

Kelly · 25 March 2025

★★★★★ 5/5

Trustpilot

Fantastic estate agents!

Competent, knowledgeable, efficient & friendly staff made my house purchase a straightforward process. Great communication & empathetic to the whole house buying experience. What a fabulous team at Symonds & Sampson. Thank you Georgie you are a diamond! I highly recommend this estate agent.

Emma · 12 November 2025

★★★★★ 5/5

Trustpilot

Renting out our property

We’ve recently started the process of renting out our property with Symonds and Sampson, and so far it has been an absolute breeze! Even from overseas, communication has been easy and responsive, despite the time difference. The team has been professional, friendly, and very attentive, keeping me updated at every step and making sure everything runs smoothly. They’ve made the whole process straightforward and stress-free, which is such a relief when managing things from afar. I would definitely recommend them to anyone looking for reliable, supportive, and efficient property management!

Ellie · 19 February 2026

★★★★★ 5/5

Trustpilot

Matt from Beaminster

We dealt with Matt from Beaminster, he was extremely polite and friendly. Kept us well informed of the progress as this was quite a difficult purchase due to unforseen circumstances. He was very knowledgeable of the property and it was lovely to deal with him.

Jacqui · 23 October 2025

★★★★★ 5/5

Trustpilot

A big thank you to the Axminster Team

A big thank you to Amanda, Bridget and all the team at Symonds and Sampson, Axminster branch for all their help in the sale of my late parents’ property in Axminster. Their warmth, kindness and good humour were always apparent alongside their utmost professionalism throughout the whole process making it a seamless experience. I would therefore not hesitate to recommend their services. Phil Pearce.

Philip · 27 March 2025

★★★★★ 5/5

Trustpilot

Symonds & Sampson

Symonds & Sampson, of Poundbury, were superb when it came to selling our property. Thoroughly professional and highly efficient. SSTC in less than 24 hours from Jon coming out to value the bungalow. We couldn’t have asked for more. The extremely helpful and friendly staff kept us informed at every step of the process. Zero stress and I have no hesitation in highly recommending them.

Carolyn · 7 June 2026

★★★★★ 5/5

Trustpilot

Exemplary

Daniel and the team at Symonds and Sampson provided an exemplary service, going the extra mile to help facilitate the sale of my house, which was not without its complications, as efficiently as possible, and were always cheerful, polite and friendly too.I would highly recommend them

T · 4 October 2025

★★★★★ 5/5

Trustpilot

Successful sale in Bridport

We have just sold our property in Bridport with the expert assistance of Isobella Rumsby. Isobella has been thoroughly professional and always responded quickly to any queries we had along the way. The property brochure was prepared in a very timely way and was of a high standard. Isobella definitely went the extra mile in keeping everyone in the loop and progressing the sale. I have no hesitation in recommending Isobella and the friendly, professional team in Bridport.

Jane · 15 August 2024

★★★★★ 5/5

Trustpilot

Efficient House Sale

We sold my mum's house through the Sherborne branch of Symonds & Sampson. James and Amy were efficient, professional and helpful. They responded to emails very quickly and were proactive in helping the sale to run smoothly. I highly recommend Symonds & Sampson.

Patricia · 25 October 2025

★★★★★ 5/5

Google

Fantastic customer service from start to finish from the whole hard working and positive team at Axminster. A proper Estate Agency at last! Rickey was brilliant, his thorough knowledge and the advice he gave throughout proved to be invaluable in the sale of my property. He worked incredibly hard, always getting back to me quickly sorting any issues calmly and efficiently. Thank you for looking after me in what could have been a very stressful time. Michele

Pixie · 30 August 2024

★★★★★ 5/5

Trustpilot

Symonds and Sampson were incredible

We have sold our own property and decided to rent a bigger property. We chose to view a property that Symonds and Sampson (Poundbury office, Dorchester) were offering. The viewing was arranged very quickly and when we attended, the lady that showed us around (Rosie Thorpe) was extremely professional and knowledgeable. We immediately applied to rent said property, and Rosie kept us informed of the application progress throughout start to finish. Once Rosie informed us that our application was successful, we were obviously very pleased. My wife then asked if we have the measurements of the windows to be able to purchase Curtains in advance. Rosie informed us that she did not have a record of the window sizes. However, exceeding expectation, she said that she would let us in the property again so we could measure up in advance of the move. She met us at location and was very patient whilst we did the measurements. Rosie’s customer service was amazing and she is a credit to her employers. Thank you Rosie for making the whole process seamless 😊 you was a star ⭐️ I recommend any person looking to rent a property, Symonds and Sampson are total professionals.

Paul · 1 July 2024

★★★★★ 5/5

Trustpilot

Extremely Good

I’ve instructed Symonds and Sampson twice now, and on each occasion the staff have been incredibly helpful. This latest move has been quite the most stressful I’ve ever undertaken, plagued as it has been by unnecessary delays and a marked lack of timely engagement from some in the chain. Shula has consistently kept me informed and has regularly battled on my behalf. She has had to put up with a lot - not least of all my tendency to lapse into very bad language when things drifted (through no fault of hers!). Andy has also been extremely effective during the prolonged process and, like Shula, has frequently and forcefully intervened to try and speed things up.Overall, I cannot fault Symonds and Sampson. The Sherborne office staff are cheerful and supportive and I have been most grateful for their help.Should I ever decide that Rutland is not for me, I would have no hesitation in asking them to act for me again.

Hannah · 1 July 2024

★★★★★ 5/5

Trustpilot

Great experience as a prospective tenant

From the first enquiry to the lettings team at Poundbury office the whole experience has been fantastic. I was kept fully informed and the viewing and the signing up for tenancy was simple straightforward and prompt . Any questions I had were swiftly answered and they clearly had excellent relationship with the landlords too . Rosie was great on phone and email enquiries an absolute pleasure to deal with this company. Thank you

Louise · 8 October 2024

★★★★★ 5/5

Trustpilot

Excellent experience

Really helpful, friendly and positive experience from beginning to end. It was emotional selling my Dad's property but they were with us all the way. Daniel Magee was very open, helpful and attentive. Isobella Rumsby was also very responsive. They went the extra mile.

Ruth · 29 September 2025

★★★★★ 5/5

Google

Excellent service from the whole team at Symonds and Sampson. Held our hands throughout the whole process, and saw us through to a successful completion. Nothing was too much trouble, always super responsive to phone calls and emails, and in person, everyone couldn’t have been more friendly and professional! I hope we will not be buying and selling in the near future, as we hope we’re now in our forever home, but if we ever need to, would definitely use Symonds and Sampson again, they really care, we’re supportive, professional but with a family feel. We felt nurtured throughout the process, and would highly recommend to all people looking to either buy or sell a property. 5 stars are not enough!

Natalie · 14 January 2026

★★★★★ 5/5

Trustpilot

A very smooth purchase of our new home…

A very smooth purchase of our new home from the Beaminster office of Symonds Sampson. This was made possible by the very helpful and efficient Matt and James. Their knowledge of the properties on offer and local information was so helpful and positive.

Nigel · 7 October 2026

★★★★★ 5/5

Trustpilot

The team were absolutely brilliant from start to finish

We sold our much-loved family home of over 40 years through the Sherborne S&S office. The team were absolutely brilliant from start to finish: from James doing the valuation visit, then Amy & Shula coming to measure and sort the details, we were on the market very quickly with a great brochure. Shula was our main contact and was brilliant at keeping in touch about viewings, feedback and then the lych pin between us and our Buyers. She worked so hard on our behalf, between us, the Buyers, both sets of Solicitors, to get everyone organised for completion. Super efficient, super friendly and lovely to deal with.A really great & lovely S&S team in Sherborne - sadly now out of our area but if we could, we would use them again!

Lisa · 23 May 2024

★★★★★ 5/5

Google

Our time with Symonds & Sampson Axminster was simply outstanding. They navigated the home-buying journey with seamless expertise, keeping it stress-free. The team's professionalism and stellar communication kept us in the loop throughout. Kudos to our agent, Amanda, whose insights and efficiency made the process a breeze. If you're looking for a smooth home-buying experience, we wholeheartedly recommend Symonds & Sampson Axminster. Thanks to them, we're just moved in just in time for Christmas!

Marcus · 30 August 2024

★★★★★ 5/5

Trustpilot

Piddle valley property sale

We sold our home with the team in the Dorchester office, from the initial phone call to book a valuation to the final completion day they where always on hand to respond to any inquires from our purchasers, and acted with professionalism to ensure the sale completed in a normal time scales.

Tim · 1 August 2026

★★★★★ 5/5

Trustpilot

Sale of Grazing Land by Auction

Symonds & Sampson have handled the sale of a small parcel of grazing land for me by auction this month. I was impressed with both Morgan Clement and Lydia Webster from the outset, their knowledge and enthusiasm during their site visit to inspect and value the land. They have acted in a professional and proactive manner throughout, always responsive to queries arising and on hand for updates as necessary.The auction team led by Mark Lewis were all welcoming and highly efficient on the sale day and I was very satisfied with the outcome. Thank you.Highly recommend.

Olivia · 23 April 2024

★★★★★ 5/5

Trustpilot

Professional and helpful

Peter Grout Smith from the Poundbury office was really helpful and professional. We were selling my mother’s apartment with lots of competition from other apartments for sale in the same building but he found a buyer when others didn't. His communication was excellent and he nursed a long chain through to exchange and completion. I would have no hesitation in recommending him and his company.

Lindsey · 27 April 2026