Every review we hold for the Axminster office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotBrilliant experience.
I bought and sold my property through Symonds and Sampson. Vicky one of the sales team was excellent. She was friendly, professional and nothing was too much trouble for her. Always had a smile on her face. Excellent service. Thank you so much.
Doreen · 22 September 2025
Agent replied · 4 October 2026
Dear Doreen, thank you so much for your kind words. It was a pleasure to help you to sell your house, and we're pleased we could help you with finding your new home as well. Wishing you all the best for the future, from Vicky and all the Yeovil team
★★★★★ 5/5
TrustpilotChloe from Sturminster Newton
We dealt with Chloe from Surminster Newton. We found her honest, reliable, easy to contact and our straight forward purchase ended up being complicated; but Chloe was professional throughout and we felt that she worked with us as a team, and considering our purchase was through this agent, she went the extra mile and we were thankful to have her as our contact
Mrs · 15 April 2021
Agent replied · 27 August 2023
Dear Louise, thank you very much for your kind words, it has been a pleasure to help you and we wish you every happiness in your new home. Best wishes from all the Sturminster team
★★★★★ 5/5
TrustpilotDelighted to have used Symonds &…
Delighted to have used Symonds & Sampson on our sale. The whole transaction from beginning to end was completed within 6 weeks (over Christmas/New Year.)Symonds and Sampson kept us informed every step of the way. Very professional. Many thanks to David, Neil and the team. Mr & Mrs W.
Mr · 6 February 2023
Agent replied · 6 June 2023
Thank you for your kind review and we were delighted to help with the sale of your home.
★★★★★ 5/5
TrustpilotAnabel and the team at Sturminster…
Anabel and the team at Sturminster Newton were a great help to me in buying my first property. Very professional and friendly and able to answer all my question as a newbie to the property market. Rosie was so lovely and flexible with viewings, allowing me time to view at my own leisure. Couldn't reccommend them highly enough!Thank you Anabel and team!
Gemma · 29 April 2021
Agent replied · 30 September 2023
Dear Gemma, thank you for your kind words, it has been a pleasure to help you buy your first home, and we hope you enjoy rustling up lots of meals in your new kitchen! Best wishes from Anabel and all the team
★★★★★ 1/5
GoogleYou may have a phone /computer problem all day i tried you contact you .e mail & phone ,not one single rely ,about rentle
You advertising.
Andy · 14 February 2026
Agent replied · 14 April 2026
Dear Andy, thank you for taking the time to leave a review. We welcome and encourage all client feedback, and we always aim to respond to all emails and phone calls. We can't find any record of an enquiry from you, but would be more than happy to assist. Please call 01297 33122 or email axminster@symondsandsampson.co.uk - we will be looking out for your name and would be delighted to help.
★★★★★ 5/5
TrustpilotA reassuringly positive experience
A reassuringly positive experience. Will and the Sturminster Newton team were easy to work with, clearly on top of their market and there was no flannel. The marketing and sale process was proactively managed and stress free for us.
Graham · 19 October 2025
Agent replied · 4 October 2026
Dear Graham, thank you for your kind words. We are glad we were able to make the process as stress free as possible for you. Best wishes from Will and all the Sturminster Newton team
★★★★★ 5/5
TrustpilotThe recent sale of my land…
The recent sale of my land was handled very professionally and efficiently by Lucy Carnell with assistance from Will Machin. I was kept informed throughout all stages of the process making it a pleasure to deal with S&S.
Alan · 25 October 2025
Agent replied · 4 October 2026
Dear Alan, thank you very much for your kind words. We are both so pleased with how this one turned out for you all. Thank you for your kind instruction. Best wishes from Lucy, Will, and all the Yeovil team
★★★★★ 5/5
TrustpilotThank you, Kate Wiscombe, Dorchester
We've been very impressed with Kate Wiscombe's calm and assured manner from valuation to completion. She secured a full asking price offer and managed many difficulties in a wobbly chain to get us to the sale. Well done, Kate!
Dorchester · 13 October 2025
Agent replied · 4 October 2026
Thank you for your kind words, it was a pleasure to work with you. I'm glad all the hard work was paid off in the end with a very successful outcome for you as well as a very happy buyer. Wishing you all the best from Kate and all the Dorchester team
★★★★★ 5/5
GoogleWe have found Vicki from Symonds and Sampson very polite, friendly, answering any questions we had very quickly with full explanations. would recommend 100% to any one that want's to look at Estate Agents in that area.
Kay · 30 October 2025
Agent replied · 29 December 2025
Dear Kay, thank you for your kind comments, it was a pleasure to assist you in your move to your new home. We hope you all settle in soon and enjoy the sea views. Many thanks from Vicki and all the Axminster team
★★★★★ 5/5
TrustpilotThese are the most professional estate…
These are the most professional estate agents i have ever dealt with.Always available with good advice from viewing to contract exchange.I have recently moved from Bedfordshire to Osmington and many thanks to Hilary and Marianne at the poundbury office for making move easy.If you need an estate agent these are the best.
Roy · 5 September 2022
Agent replied · 6 June 2023
Dear Roy, Thank you for taking the time to leave us such a great review about your recent experience with the Symonds & Sampson Residential team in Poundbury. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback. We hope you enjoy your new home in Osmington, Best wishes from Hilary, Marianne and all the Poundbury team
★★★★★ 5/5
TrustpilotWhat an asset Matt is to Symonds &…
What an asset Matt is to Symonds & Sampson. Always quick to answer any questions. Made the whole selling experience easy. Thank you.
Rod · 30 August 2024
Agent replied · 23 October 2024
Dear Rod, Thank you so much for your kind review. We all wish you the best of luck with the next chapter in your life, best wishes from Matt and all the Beaminster team
★★★★★ 5/5
TrustpilotFirst class service
We rented a property from Lucy at the Poundbury office and also rented out our property through them.I cannot speak highly enough of the service and professionalism that they have showed us. They always reply to e mails and return calls in quick time. Lucy is always prepared to give really good advice.we will DEFINATELY be using Symonds and sampson again.
James · 24 March 2021
Agent replied · 27 August 2023
Dear James, Thank very much for you your kind words. We hope you are settling in well at home and look forward to doing business again with you in the future. Kind regards, Lucy & Ismay
★★★★★ 5/5
TrustpilotAn impressive sales team.
Peter and Hilary were very helpful throughout the sale process. They were sensitive, sensible and completely professional. We achieved the right price in a reasonable timescale and they saw it through various twists to a successful outcome. Impressed and pleased. Thanks
J · 9 August 2023
Agent replied · 27 August 2023
Thank you for your kind words. Best wishes for the future from the Poundbury team.
★★★★★ 5/5
TrustpilotGreat service from a great team
We were selling a listed thatch cottage which is quite niche and would not appeal to everyone. However Caroline’s team managed to find us a buyer and held our hands through the process to completion. I would happily recommend them if you’re looking to sell your house.
John · 9 July 2025
Agent replied · 4 October 2026
Dear John and Linda, thank you from us all. It was a pleasure working with you and we wish you the very best for the future. Kindest regards from Caroline and all the Beaminster team
★★★★★ 5/5
TrustpilotReally first class service from the…
Really first class service from the Beaminster office when selling a property, but a particularly big shout out to Matthew Edmunds, who really went above and beyond at all times. Would not hesitate to recommend them, really efficient and friendly service, cannot fault them.
Siobhan · 4 April 2023
Agent replied · 6 June 2023
Dear Siobhan, thank you for you kind words and particularly the shout out for Matthew who was determined to get this through for you. We are all delighted that the sale has now successfully completed. The Beaminster Team wish you the very best in the future.
★★★★★ 5/5
TrustpilotThird move with Symonds &…
This is my third move with Symonds & Sampson. Each time went smoothly but have to recommend Peter and his team in Poundbury for being so supportive and helpful at every stage of the process.
Consumer · 17 November 2023
Agent replied · 15 November 2023
Good afternoon, The incident in question was fully investigated at the time, and whilst our colleague regrets that certain comments might have been misplaced, neither the context nor the version of events was as you recount in your review.
★★★★★ 5/5
TrustpilotA huge thank you!
A huge thank you to Ismay and the lettings team at Symonds and Sampson in Poundbury in my recent experience finding a property to rent. Ismay was a cut above any other estate agent I have dealt with. She was professional, knowledgeable about the property, and always prompt in our correspondence. She was flexible in booking viewings/appointments and even arranged for me to collect my key from a branch closer to where I work so that I could get there easier. I cannot speak highly enough of Ismay, Lucy and Symonds & Sampson team. Would recommend without hesitation!
Y · 12 October 2022
★★★★★ 5/5
TrustpilotSturminster Newton Lettings - Friendly & Professional
Rented our house out through the Sturminster Newton branch and they were really friendly and professional. Nothing was too much trouble and communication with Rachael and Levi was excellent. I would certainly recommend this company to anyone looking to rent out their property.
Charlotte · 23 March 2023
Agent replied · 6 June 2023
Dear Charlotte, Thank you for your kind words. It was a pleasure to work with you, I hope your tenants are happy and enjoying village life. Best wishes from all the Sturminster Newton lettings team
★★★★★ 5/5
TrustpilotExcellent service yet again from Yeovil lettings team
Excellent service yet again from Trudi, Karen and Gemma in the Yeovil Letting team. They handled the letting of my latest property with great professionalism, dealing swiftly with all showings and and supporting paperwork whist keeping my needs in mind and communicating fully. Always somebody to answer the phone and discuss with me, the service far outshines any of my previous letting agents. Thank you once again.
Andy · 8 September 2024
Agent replied · 24 August 2024
Dear Andy, Thank you for your kind words and for the opportunity to work with you again, it is always a pleasure and we look forward to the next time. Best wishes Trudi, Karen and Gemma.
★★★★★ 5/5
TrustpilotSymptons & Samson review
Daniel and the team were extremely professional and helpful and remained calm even when things got very difficult due to solicitors incompedence. They acheived a very good price for my house as they seem to be very well respected in the marketplace. Highly recommended I would use them again.
Paul · 2 August 2022
Agent replied · 27 August 2023
Dear Mr Eckett, Thank you for your kind words. We were delighted to act on your behalf, and appreciate your patience during a few challenges encountered along the way! It has been a pleasure to work with you and we wish you well in your new home. Best wishes from all the Bridport team
★★★★★ 5/5
TrustpilotSuper Service from Dorchester!
We chose Symonds & Sampson Estate Agents in Dorchester to handle the sale of our property and are so glad that we did! Viewing appointments were in the main handled by one of their team, and all feedback reached us very quickly. Michelle helped us to negotiate towards a good selling price and was always available to answer any queries we had. Massive praise, however, must go to Stuart who saw us through several difficult situations that arose throughout the three months leading up to the final sale. Through his continued patience and perseverance he was of enormous help to us. We can fully recommend Symonds & Sampson of Dorchester! They thoroughly deserve the five stars we have awarded them!
Ken · 28 December 2023
Agent replied · 24 August 2024
Dear Ken & Elaine, many thanks for your kind words, we are all so pleased to have been able to help you make the move and hopefully, you can now relax and enjoy your new home. Best Wishes Stuart and all the Dorchester team
★★★★★ 5/5
TrustpilotHighly recommended
We would highly recommend Matt and the team at Symonds and Sampson, Beaminster. Very courteous and personal service throughout our recent purchase. Many thanks to you all!
Carol · 10 April 2024
Agent replied · 24 August 2024
Dear Carol, thank you for your kind review! We wish you and Richard all the best in your new home. From Matt, Caroline, James, and Jane
★★★★★ 1/5
TrustpilotAvoid this company unless you want a…
Avoid this company unless you want a disappointment. The company claim the signed paperwork "never turned up" when their client changed their mind about the deal. When a complaint was raised as their decision cost me several thousand pounds, surprisingly, the company investigated itself and found absolutely no wrongdoing on its behalf......who would have thought of such a thing?I am making it my business to take as much work away from that company as I can. And I will enjoy doing it.After a tiny bit of enquiring, it turns out that I am not the only one who has had issues with this company. I have also had the pleasure of the arrogance/stupidity of some members of their staff, all of which will be detailed in an email to Patrick Woodford.
WMB · 27 December 2023
Agent replied · 24 August 2024
Symonds & Sampson welcome and encourage feedback from our clients but do not enter into dialogue on public websites. We will review any issues raised in a professional and most importantly, confidential manner including through our formal complaints process, details of which can be found on our website.
★★★★★ 5/5
TrustpilotHelpful team
The friendly, helpful team from the Brewery Square, Dorchester branch assisted us throughout our property purchase.
Jean · 23 March 2026
Agent replied · 11 May 2026
Dear Mr & Mrs Kilroy, thank you ever so much for taking the time to leave a review. We hope you're enjoying your new home and have many happy years there. Best wishes from Stuart and all the team in Dorchester
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