Symonds & Sampson Axminster reviews

★★★★★ 5/5

Trustpilot

We are renting a property with Symonds…

We are letting a property with Symonds & Sampson and from start to finish everything has gone smoothly. Any queries we had were dealt with straight away and in a professional manner, nothing was too big or too small. The team Karen, Gemma and Trudi are a credit to the company.

Johanne · 1 October 2025

★★★★★ 5/5

Trustpilot

Great service from David and Hilary

David and Hilary from the Poundbury office have recently assisted us with a number of sales. From start to finish they have been a pleasure to deal with, efficient, proactive and friendly. We would not hesitate to instruct David and Hilary in the future to assist us.

Jessica · 28 October 2025

★★★★★ 4/5

Trustpilot

First Class Service

Our purchase experience with Symonds and Sampson Poundbury office left a very favourable impression. Courtesy, clear and timely communication and professional standards came to the fore throughout our contact with Peter and Mariann and team. We are happy to recommend their services.

Mrs · 20 March 2024

★★★★★ 5/5

Trustpilot

Would highly recommend

Ismay was so helpful from the very start of our moving journey and still continues to be by making it a lot less stressful by helping us keep organised and answering any questions in a timely manner. My partner and I would highly recommend Symonds and Sampson based on the high quality customer service and support from Ismay and the rest of the team.

Sam · 6 June 2022

★★★★★ 5/5

Trustpilot

Thank you Symonds & Sampson, Sherborne.

A massive thank you to all the team at Symonds & Sampson in Sherborne, but a special super thank you to Shula who made the whole experience run smoothly. Shula was very professional, friendly and could detect any stumbling blocks before they arrived!! We couldn’t have hoped for anyone better, there should be a Shula in every Estate Agency’s office.

Janet · 13 October 2022

★★★★★ 5/5

Trustpilot

Compassionate and great communication

Have had great communication and compassion from the staff I’ve been dealing with. Quick decisions and quick turnaround. Would recommend or use these fantastic people again for further moves in the future.

Ellis · 25 February 2026

★★★★★ 5/5

Trustpilot

Contract Exchange

We have finally exchanged contracts on the sale of our property and would like to thank Anabel in particular for her patience and determination in soliciting answers to the many questions that have been raised by potential buyers, viewers etc over recent months. Her efforts have undoubtedly helped in the ultimate success of the sale and we look forward to completion in the next few weeks. Again, many thanks!

Paul · 6 June 2021

★★★★★ 5/5

Trustpilot

Amazing service

Wow! I have received such phenomenal service from the all the team at the Yeovil branch, with a very special mention to Trudi who has gone above and beyond to ensure the move went so smoothly. Can't recommend them enough

Jairome · 28 March 2024

★★★★★ 1/5

Trustpilot

Poundbury-Shambles of a letting department with…

Shambles of a letting department with poor attitude failing to get it right and aggressive and confrontational when things go wrong don't let your property with these clowns .

Fi · 19 March 2026

★★★★★ 5/5

Trustpilot

Excellent and Proactive

We’ve just completed our purchase of a property marketed by Symonds & Sampson, dealing primarily with Julie Moore. They were brilliant from start to finish and in particular were really proactive, speaking to parties up and down the chain in order to keep things moving. They were also just thoroughly pleasant to deal with. As I was the buyer it’s worth noting I wasn’t actually Symonds & Sampson’s client so they didn’t owe me anything, but I think it’s a mark of their professionalism that they built such a good relationship with me as buyer in order to deliver for their client.

Ian · 15 August 2024

★★★★★ 5/5

Trustpilot

Was amazed to get a offer on property…

Was amazed to get a offer on property in first week, Mathew was there from start to finish, a few hiccups along the way, but perseverance and keeping us informed and upto date as the sale went along, thanks mathew from nick and Myra patten

Nicholas · 2 December 2023

★★★★★ 5/5

Trustpilot

Don’t normaly leave review but the…

Don’t normaly leave review but the journey from viewing the property to the purchase has give faith in estate agents (I’ve brought a few properties estate agent have always been a nightmare) So hats of the them Now for my next adventure with my purchase in Weymouth my happy place

Stephen · 3 September 2025

★★★★★ 5/5

Trustpilot

Would use again!

The team were very helpful and responsive to all my questions. Stephen Hennessey in particular was so good at chasing the solicitors and coming back with updates.

Heather · 28 March 2026

★★★★★ 5/5

Trustpilot

Job Done 5 Stars

Everything went smoothly from the sale which Matthew fr the Beaminster office selling our home on first viewing, to the final hurdle of completion, and we bought a property from Symonds & Sampson Ilminster office, and they were very efficient. All Good. 5 Stars.

Anna · 16 November 2023

★★★★★ 5/5

Trustpilot

Could not have done more...

The team at Symonds and Sampson, Beaminster, could not have done more to help get our somewhat difficult purchase to completion. When things aren't going quite as smoothly as you would hope is exactly the time when you need someone like Caroline keeping it all together and on track. She was amazing! We recommend them unreservedly. Thank you Caroline and team!

Twizzle · 13 April 2022

★★★★★ 5/5

Trustpilot

We had nothing but a great experience…

We had nothing but a great experience with the Blandford office, we sold after 2 viewings. The communication was helpful and calm during what could have been a frustrating legal process. We were kept up to date with feedback and explanations.

Mrs · 12 November 2025

★★★★★ 5/5

Trustpilot

Daniel Magee at the Bridport office of…

Daniel Magee at the Bridport office of Symonds and Sampson has dealt with the sale of my father’s cottage. From start to finish we have had excellent attention.. regular updates of progress with prospective buyers and their comments.. Nothing was too much trouble. Easy to contact and always returned phone calls. Very professional service all round. Most important a sense of humour!

Linda · 26 March 2025

★★★★★ 5/5

Trustpilot

Great service, professional team.

We viewed several properties with Symonds & Sampson and eventually ended up purchasing a property listed through them. The sales negotiators were friendly, professional and knowledgeable, it was clear they had taken the time to understand the property details and sellers positions.Communications have been easy and clear, with responses to queries received promptly. With hindsight, we wish we had selected Symonds and Sampson to sell our property and they will be top of our list should we find ourselves needing to sell again in the future.

Natalie · 1 July 2024

★★★★★ 5/5

Trustpilot

Great communication from Ryan at Blandford

Efficient, professional and friendly experience when selling our bungalow. Ryan at the Blandford Forum office kept us up to date with regular communication. The whole process from initial marketing through viewings and on to sale was speedy and the hiccups which did occur were dealt with swiftly and effectively. Highly recommend this estate agent.

Rik · 28 June 2025

★★★★★ 5/5

Trustpilot

Very professional and welcoming

Very professional and welcomingMs. Ismay and Lucy were both very helpful in assisting me and my husband in finding a rental flat that fitted just right with us. Their assistance contributed to the whole process smoothly with little to no issues. They were also very patient and understanding with all our queries.

A · 11 March 2023

★★★★★ 1/5

Trustpilot

Where to start with this awful agent

Where to start with this awful agent. A firm is only as good as their worst employee, and for Symonds and Sampson, it is their Partner and Head of Lettings who gains that title. If you're a member of staff, be aware that your private appraisals with her may get gossiped around the office and leaked outside of the firm. It has happened already and has been reported to the ICO as a GDPR breach. Huge amount of GDPR breaches have been reported to the ICO from her department, leading to the ICO instructing S&S to carry out further training. It has also lead to a formal warning from Propertymark.The firm are 420 friendly and along with the complaints manager in Dorchester and Bridport they have no issue with staff carrying out these and other appaling acts. They have full knowledge of staff fornicating with eachother and contractors in the office and in clients properties on a huge amount of occasions. When this adult behaviour was highlighted, the complaints managers response was that these acts on this occasion were not deemed enough for a staff member to lose their job. Green light for staff to use the office and rental properties for their seedy antics, resulting in a slap on the wrist! The CHARITY of Williams Williams should be aware it was in one of their properties plus other clients houses.The head if lettings is happy to stop a tenant having a property due to the fact he was FAT. This has lead to the Property Redress Scheme issuing a financial penalty and other governing bodies are in the process of investigating......this is due to potential discrimination. Her own staff are not impressed with her as you can read. Leading to one staff member being asked to leave the firm for exposing the appaling way she selects tenants......luckily for all potential tenants she is still at the firm to potentially discriminate against you! How many she has already potentially discriminated against is unknown! The complaints manager again found no case to answer....this seems to be his go to complaints response.There was a case to answer and the firm will face the consequences of the head of lettings appaling actions with further investigations.

S&S · 9 July 2023

★★★★★ 5/5

Trustpilot

Recently sold and bought our house…

Recently sold and bought our house through Symonds and Sampson. Could not fault them. Communication was prompt and very responsive, really appreciate all the help from Isabelle and Kate. Special thanks to Stuart Phillips who went above and beyond to ensure everything went seamlessly and was a trusted advisor throughout the whole process.

Hannah · 5 February 2023

★★★★★ 4/5

Trustpilot

Great service, Great people

I contacted Symonds & Sampson due to my concerns and frustration with my current agent.I was treated with respect and professionalism from the outset from everyone, they work as a team and the communication at all times is excellent, the conditions are clear and you know your in good hands, taking all the stress away.Highly recommended, thank you David, Lucy & Ismay.

LB · 10 December 2021

★★★★★ 5/5

Trustpilot

The Brilliant Beaminster office

We recently sold and purchased through the Beaminster office and it was a wonderful experience start to finish. From the initial meeting with Caroline, who was professional, friendly and a real pleasure to deal with. To progressing through and dealing with both Matthew and James as well who were equally supportive, helpful and made communication easy. Thank you for making the process stress free and keeping us updated all the way through. We are so incredibly happy.

Rebecca · 25 July 2024