Every review we hold for the Axminster office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleWe tried to collect the keys on behalf of a friend for a lettings property from this agent, after phoning 11 times and visiting the shop twice we eventually spoke to the agent who shouted at us down the phone. Very rude staff, very disorganized agent - unable to return phone calls, unable to be courteous to clients. Shameful!
Mark · 30 May 2018
★★★★★ 5/5
TrustpilotGreat communication and friendly staff
Great communication throughout a difficult sale. Very friendly, diligent and helpful staff. Would highly recommend !
Amy · 15 June 2021
Agent replied · 27 August 2023
Dear Amy, Thank you for the review, we really appreciate you staying with us and for being so charming as a client. Best wishes from all at the Bridport office
★★★★★ 5/5
TrustpilotFabulous people who know the market…
Fabulous people who know the market inside out. Personable, empathetic, responsive. Absolutely bang on!
Justin · 30 September 2021
Agent replied · 27 August 2023
Dear Justin, thank you for your kind words. It was a pleasure dealing with both yourself and your buyer. We wish you and family well in your new home from Andy and all the Sherborne team
★★★★★ 5/5
GoogleI met Jackie when when I viewed a flat.Very friendly,could not be more helpful.
Sharon · 24 June 2024
★★★★★ 5/5
GoogleHouse purchase , excellent service , very helpful
Jonathan · 8 May 2022
Agent replied · 31 May 2023
It was a delight to help you purchase your new home, and we hope you’re soon unpacked and settled in Axminster. With best wishes from all the team.
★★★★★ 5/5
TrustpilotReally amazing service really helpful…
Really amazing service really helpful great people
William · 13 May 2021
Agent replied · 27 August 2023
Dear William, thank you very much for your kind words. It was a pleasure to help you find your new home and we hope you will be very happy there. Best wishes from all the Sturminster letting team
★★★★★ 5/5
GoogleVery helpful and friendly x
Katherine · 30 May 2021
Agent replied · 31 May 2023
Dear Katherine, thank you for your kind words, it's been a pleasure to meet you and we hope you soon find your next home. Kind regards from all the Axminster letting team
★★★★★ 5/5
GoogleGreat letting agency, lovely house and great landlord, I've been renting a property for about a year now with no hassles and can't recommend them enough
Chris · 24 June 2022
★★★★★ 5/5
GoogleWe purchased our house through Symonds and Sampson who provided excellent professional service and advice throughout the process. They were proactive, helpful, had great knowledge of the area and understood our requirements well.
Deborah · 30 May 2019
★★★★★ 5/5
GoogleSold a house through this agency. Experienced and enthusiastic local knowledge and ended with best offers with six buyers. Would recommend for sales.
Bruce · 30 May 2019
★★★★★ 5/5
GoogleFantastic staff. Friendly and helpful.
David · 24 June 2022
★★★★★ 5/5
GoogleGreat customer service and a delight to deal with many thanks
Lorraine · 24 June 2019
★★★★★ 5/5
GooglePur chased our house from them. Excellent estate agent would highly recommend
Janice · 30 May 2018
★★★★★ 4/5
GoogleVery good, helpful staff.
Julie · 24 June 2020
★★★★★ 4/5
GoogleRating only, no written review.
Gary · 24 June 2024
★★★★★ 5/5
GoogleRating only, no written review.
Dylan · 24 June 2024
★★★★★ 1/5
GoogleRating only, no written review.
The · 16 April 2024
Agent replied · 21 May 2025
Dear Mark, we are sorry that you have not been satisfied with the service received from Symonds & Sampson, please do get in touch again and we will make every effort to resolve your issues. Kind regards, the Axminster team.
★★★★★ 5/5
TrustpilotBuying a house. Dealt mostly with James in the Beaminster office. Very professional and experienced.
Professional
Michael · 5 November 2023
Agent replied · 15 November 2023
Dear Michael and CandyceThank you so much for your kind review. It was a pleasure working with you and we all sincerely wish you the very best in the future. Our kindest regardsJames and the Beaminster Team
★★★★★ 5/5
TrustpilotRating only, no written review.
S&S · 5 July 2023
★★★★★ 5/5
GoogleVery good.
António · 24 June 2023
★★★★★ 1/5
GoogleRating only, no written review.
Mark · 8 June 2023
Agent replied · 6 July 2023
Dear Mark, we are sorry that you have not been satisfied with the service received from Symonds & Sampson, please do get in touch again and we will make every effort to resolve your issues. Kind regards, the Axminster team.
★★★★★ 4/5
GoogleRating only, no written review.
Timothy · 12 May 2022
Agent replied · 31 May 2023
Dear Timothy, thank you so much for your 4* review for the service provided. It’s a great pleasure to get superb feedback. Best wishes from all the Axminster team.
★★★★★ 5/5
GoogleVery professional.
Steve · 8 May 2022
Agent replied · 31 May 2023
Dear Mr White, thank you for your kind review. We hope that we can do business again with you again before too long, meanwhile very best wishes from all the Axminster team
★★★★★ 4/5
GoogleRating only, no written review.
Katarzyna · 24 June 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.