Every review we hold for the Atherton office, from every platform, shown as written. First names only.
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5/5
GoogleFriendly team. Been reasonably patient. Viewed in January, moved in July. Waited while I sold a flat to get a deposit. Then while I waited to find out my payrise so I could get an updated mortgage offer. Then we waited some more while the sellers finished renovating their new place.
Friendly team when I rocked up to collect the keys, gave me some chocolates and a shopping bag.
Had lots of communication throughout and after completion with queries for the previous owner.
Jamie Β· 22 July 2023
Agent replied Β· 29 October 2023
Aww Jamie , thanks for the great feedback ! Wishing you all all the best in your new home
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5/5
GoogleArc homes have been utterly fantastic. We listed and sold our property with Arc and every time they contact us or every question we had was met with a friendly team member who could help. Such a caring team and I would 100% use them again (if I ever move house again which I will not!!) if anything I wish they had a moving company!
Made a stressful time a little easier with their support. Please to deal with.
Rebecca Β· 31 July 2023
Agent replied Β· 29 October 2023
Thank you son much for the amazing feedback Rebecca ! It was our pleasure and wish you all the very best
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5/5
GoogleFantastic estate agent. The difference for us was definitely having one person, Angela, who we could keep going back to in regards to our sale. Angela made a very difficult process a little easier for us, for which we are very grateful.
Sarah Β· 7 July 2022
Agent replied Β· 7 July 2023
Thank you for the great review Sarah ! We are very Lucky to have Angela helping to guide the sales forward
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5/5
GoogleOver the last few months Arc have been more like a friend to me. They listed my property for sale and managed every aspect of it in a totally professional manner. Even when things haven't gone to plan they have ensured things have got back on track. The trials and tribulations of selling a home is made easier by the great people employed at Arc. From the bottom of my heart thank you so much.
Craig Β· 8 October 2023
Agent replied Β· 24 August 2024
Awww Craig thank you so much for the lovely feedback :)
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1/5
GoogleWe had gave offer 101000 Β£ for the house which we viewed, and we spoke to the house owner she was more then happy, and we informed the agency Arc Homes, to receive a call the day after, the told as someone offered more (refusing to tell as how much ) we add 500 Β£ on our previous offer and we've told them we are waiting for the answer, to receive a call 2 days after, telling me the house has been sold with a little bit above our second offer.(refusing to mention how much the house sold for)
My point is, I feel like I was in a secret auction, anyway good luck for them as we got similar house with less the 100k
Nasser Β· 8 May 2023
Agent replied Β· 7 July 2023
We are sorry that you were unable to secure the property. It is against the Estate Agency Act to disclose offers from potential buyers to other potential buyers and under no circumstances would we do that! Every viewer is given the opportunity to put and offer forward and ultimately it is the owners decision on which offer they go with. We often receive lots of offers on properties and put each one to the owner for their consideration. Considering that the owner has decided to proceed with a different offer , it is unfortunately apparent that there was a more attractive offer on the table. if you would like me to look into the file please can you email me at dean.baylis@arc-homes.net with the property address that you viewed and I will look into it for you. In the meantime I am pleased to hear that you have managed to find a suitable property for less money!
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5/5
GoogleDespite being a tricky house sale, we managed the process with the highly professional help provided by everyone at Arc homes. They all made the stressful process of selling my fatherβs house more bearable and eventually they managed to find a lovely couple to complete the sale. Many thanks to you all at Arc homes. Best wishes Janet and Sandra.
Ian Β· 27 July 2024
Agent replied Β· 25 October 2024
Thank you for the fantastic review Ian! It was a tricky one but we persevered and got it over the line! Again, thank you for trusting us with your Father's property
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5/5
GoogleFrom start to finish, this was nothing but a professional experience. Dawn had a far better idea of the value of my property and persuaded me to go with that against my more cautious inclination. She was correct and the house sold on the first day of viewings for the full asking price. Would recommend ARC Homes to anyone needing a professional estate agent .
Robert Β· 27 March 2024
Agent replied Β· 23 November 2024
Thank you for trusting us Robert
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5/5
GoogleI recently sold our house with Arc Homes with their new Hindley office
The experience was excellent from start to finish. Their communication was clear and consistent, keeping me informed at every step of the process. They provided great advice on pricing and marketing, which led to a quick sale at a price I am very happy with. The entire team was professional, friendly, and efficient, making what could have been a stressful experience smooth and straightforward. I highly recommend Arc Homes to anyone looking to sell their property.
Robert Β· 6 December 2024
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5/5
GoogleVery recently sold our home with Arc and so good they were that we also purchased our new home with Arc. Great value for money, they do everything. It sold within about 13 days, kept up to date with updates regularly. Highly recommend.
Chad Β· 14 January 2026
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5/5
GoogleThe very best of local Estate Agents. Very happy with their services and would definitely use them again. They go the extra mile such as attending the property for me while I was at work as the valuer wouldn't go into the house unaccompanied as there was a dog on the premises. They really are good at what they do.
Veronica Β· 26 April 2024
Agent replied Β· 23 November 2024
Aww Veronica thank you so much
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5/5
GoogleAs first time buyers we had no idea just how much the estate agents would be involved and we were incredibly lucky that we chose to buy our first home with arc homes.
They were amazing from start to finish, updated us weekly and were always happy to help no matter how daft the question may seem.
Angela and all the team were fantastic and we don't know how we would of coped without them. Would recommend them to anyone thinking of buying there first home as they made it an absolute dream for us!
Thank you!
J Β· 9 November 2022
Agent replied Β· 7 July 2023
Thank you for the excellent review. We wish you all the very best in your first home :)
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5/5
GoogleARC Estate Agents, two words, Absolutely Brilliant, from Valuation to Sale, within 6 weeks, Angela Cottam,from Sales progression, kept us fully updated, along with KJD Law Solicitors, Wigan,Both Companyβs very efficient,Highly Reccomend. Thankyou to all staff, πππΎπ₯X β¦
Elaine Β· 14 February 2026
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5/5
GoogleWell where do i begin, i used Arc Homes to sell my property, from the moment Deane walked through the door, not a random sales worker, but the Big Boss came to value my house and do the whole sales pitch thing that a few agents had done for us in the weeks before, most professional pitch, genuine, and honest, no slimmy sales talk, we choose them straight away before he had left, he didnt know it but we had, me and my wife did the "Nod"
All the facts and figures to back his knowledge of our property and possibilities of a sale were presented, obviously a down to earth chap and "real".
Once instructed to proceed, we sold the house in 4 days as promised, and from then on, what a team!! knowledgeable, patient, understanding and explaining of processes and procedures ahead. worked as go betweens between all parties, lovely phone manners, Lynsey holds the record for the quickest phone pick up it was a close call every time i rang, i think she actually picked it up before id finished dialing the number! what a team you have, more than happy with all aspects. i can talk a glass eye to sleep, and guess i could type so too.
but joking aside, i really had a pleasant experience even at the difficult times, with everyone in the team, supporting along the way by Angela predominantly as the progress supervisor. i hope anyone planning a sale uses these guys and experienced what we did.
meeting the ladies when dropping off the keys was great too, as i could finally put a name to a face :)
Kind Regards
Mr FisherPositiveResponsiveness, Quality, Professionalism, Value
Fish Β· 25 August 2022
Agent replied Β· 7 July 2023
Mr Fisher its been an absolute pleasure in helping you sell your property. Thank you so much for the fantastic review. Please dont forget to invite us once you have settled for a an up to date valuation once your new home is finished
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5/5
GoogleHad a great experience with Arc homes, from the initial meeting with Dean and all of the photographs and video of the house to Angela who handled the majority of our case. She made sure that everything was chased up and kept us updated the whole time can't recommend them enough.
ZS Β· 10 August 2024
Agent replied Β· 25 October 2024
Thank you for the amazing review!!! we are super happy that we got you sorted
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5/5
GoogleArc have been brilliant from start to finish. the photos are accurate and not done to mislead which helps potential buyers impressions and the virtual tour was great, we even had an offer from the virtual tour alone it was that detailed. we received quite a number of viewings when we listed our house and they were all well coordinated with feedback received for all viewings. We received offers well over asking price which is great. Arc also continued to shine during sales progression with Angela being a huge help liaising between all parties and providing regular updates and making sure everyone remained well informed helping to make what can be a stressful process that little bit easier. Thank you to everyone at Arc!
Thomas Β· 7 July 2022
Agent replied Β· 7 July 2023
Aw Thomas, thank you so much for the kind words and awesome review! We are super happy that you trusted us to get you moving.
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5/5
GoogleExcellent Customer Service from the start.
1. When putting our house up for sale, Arc Homes made us feel like we were their number one priority. They explained everything easily and guaranteed they would deliver the best price they could and they sure did that!
2. Within 24 hours they had secured multiple viewings and really sold our home both in person and via photos.They were that impressive they actually sold our house before photos were taken and also due to an issue with our first buyer they managed to re-sell our house within 48 hours of it falling through.
3. Unlike other estate agents, when you have a buyer, their customer service doesn't stop there. They regularly (at least once a week) update you with every bit of information about your sale. A big thank you to the sales Progression team because they continously elucidated both the state of our sale but also our purchase (and that was with another agent).
I can honestly say I'm in no doubt that our sale and purchase only completed due to the hard efforts of the personnel employed within Arc Homes. Moving house Is never cheap but you get value for money If not more when choosing Arc. Hopefully I don't move anytime soon but if I did I would be straight back to Arc. Thanks again.
Michael Β· 7 July 2022
Agent replied Β· 7 July 2023
Thank you so much for the amazing review Michael and thank you for trusting us to get you moving
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5/5
GoogleArc Homes just helped us sell our home & we couldnβt be more delighted with the service provided! Thank you to Dean and all the staff for your support and care through this stressful/exciting time in our lives!
Christopher Β· 7 July 2021
Agent replied Β· 7 July 2023
Thank you for the amazing review Chris - we are super stoked that you trusted us to sell your beautiful home! All the very best to you and the family in your new home :)
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5/5
GoogleWe have just used the services of ARC, and have had no cause for complaint at all. We have received great support from the team but particularly from Angela in after sales who kept up updated and informed throughout π
Would definitely recommend!
Regards
Lesley Howarth
Lesley Β· 25 September 2024
Agent replied Β· 23 November 2024
Thank you so much for the amazing review Lesley
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5/5
GoogleAll the team have been amazing, Becky and Angela have made this a very smooth process for our first home buying experience. The overall process has been so quick and everything has been straight forward. I canβt recommend Arc Homes enough, we really appreciate everything they have done for us from helping us get our offer accepted to completion βοΈ
Sally Β· 28 December 2023
Agent replied Β· 23 November 2024
Aww sally thank you so much for the excellent review
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5/5
GoogleArc Homes is the only estate agent you should consider if you live in the Wigan and Leigh area. They were highly professional and responsive throughout the sale of my property. A special thanks is due to Angela who is a credit to her profession.
David Β· 25 September 2024
Agent replied Β· 25 October 2024
thank you much for the amazing review David!
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5/5
GoogleI would recommend Arc Homes to sell your property, especially Angela who helped us all the way to completion. Nothing was too much trouble
Karen Β· 4 December 2024
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5/5
GoogleHands down the best experience from ARC Homes. Nothing was too much trouble, constantly chasing the answer to questions my solicitors were too slow to answer. Would recommend them 1 million percent. I donβt know the sale would have gone through without these angels, they were truly terrific and I canβt thank them enough. Being a first time buyer was the scariest experience but they made it that much easier!
Yasmin Β· 9 March 2023
Agent replied Β· 7 July 2023
Aww Yasmin thank you for the amazing review
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5/5
GoogleRecently sold a property through Arc Homes, they are efficient, informative and get the job done. Special thanks to all the team in the Atherton office, they found the buyer, aided with the sale progression and got a realistic price for the property.
Great team to deal with, facilitated all of the viewings, always returned emails and messages, kept me in the loop throughout the whole sale. Thanks
Ian Β· 8 May 2023
Agent replied Β· 29 October 2023
Thanks for the excellent review Ian it was our pleasure
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5/5
GoogleFrom start the finish the experience was great.
From recommending a mortgage broker to pretty much always being available despite being extremely busy in the area.
Angela specifically was brilliant at every stage, keeping us and our buyer informed about every little thing.
Drew Β· 4 October 2024
Agent replied Β· 9 November 2024
Thank you for taking time to give us an amazing review Drew
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.