Every review we hold for the Atherton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI would review arc homes 100% they are brilliant at what they do
Angela was amazing in helping us always kept us updated and informed us what was going on I think she did more than the actual solicitors did for us
Thanks again Angela and her team
Would definitely recommend this company
Jayne · 14 February 2026
Agent replied · 14 April 2026
Thank you so much Jayne
★★★★★ 5/5
GoogleI am so pleased with the decision I made to use Arc Homes to sell my late brother's house. As it was a probate sale, it was a very emotional and stressful time for me, but from the outset I was extremely impressed with Dean and his team. From the property going on the market, there was over 13 viewings booked, We had a buyer secured very early on and then Angela dealt with the sale through to its successful completion. I can't thank Angela enough for her understanding, knowledge, guidance and support throughout the process. I wouldn't have any hesitation in recommending Arc Homes. Thank you all so much. I couldn't have done it without you all.
Alison · 17 November 2024
Agent replied · 23 November 2024
Awww Alison ! Thank you for trusting us with your Brothers home ! We are truly happy that we get it sorted for you ! Sending love and best wishes for you and your family
★★★★★ 1/5
GoogleStacey visited our property today to carry out a valuation, and unfortunately the experience was disappointing. Throughout the appointment, she repeatedly compared our home unfavourably to other properties, suggesting that ours did not measure up despite those properties achieving higher sale prices. At one point, she compared our home, which has had a 45k extension to a property further down the street that requires a full renovation. This felt inappropriate and did not reflect a fair or balanced assessment.
She also said that ‘Yes you have had an extension but not really added more space’. We have literally extended the property by 3 meters so I’m unsure how we haven’t added space?😂
Additionally, Stacey stated that other agents who had previously valued our property were deluded and she didn’t understand how the property could have gained 100k in value over 5 years, which came across as unprofessional and dismissive. The visit itself lasted no more than 20 minutes, and there was no discussion of fees or services unless prompted by me.
Overall, the interaction left me feeling uncomfortable and disrespected. I also felt that there was little genuine interest in securing our business. As a result, I would not consider using Arc Homes, nor would I recommend their services based on this experience.
Massi · 7 April 2026
Agent replied · 14 April 2026
Thank you Massi for taking the time to provide us with your feedback.
We are a little saddened and taken aback by some of your comments and, to be honest, we do not feel that this truly reflects our meeting.
You told us what the other agents had suggested before we gave you our opinion.
A lot of agents here would just tell you what you wanted to hear but we do not work like that.
Our market appraisals are based on comparable evidence and experience.
Whilst we appreciate that you had been given higher figures by other agents we did not feel that those figures were accurate.
This is simply our honest opinion based on your property’s history and local comparable evidence
I think some of the detail in our meeting was perhaps lost in translation, which can happen, so we would love the opportunity to discuss it in further detail with you.
I think it’s important to note here that we did not say that anybody was deluded. We stand by the advice that we gave you whilst hoping that the other agents come good and get you the figures that they promised.
We do not get it right 100% of the time but we pride ourselves in our honesty!
When other agents sell a dream, we understand that this honesty can be taken negatively!
Wishing you all the very best in your selling journey
★★★★★ 5/5
GoogleWe have used Arc Homes to sell our parents’ house in very difficult circumstances and we have to say they’ve been brilliant throughout the whole process. We had originally gone with a different estate agent and once we switched to Arc Homes, the difference in service and quality was huge.
We took advice from Dawn and she clearly knew exactly what was needed. The pictures were of excellent quality and we were able to secure a sale quickly.
From then on things became complicated and the sales progression service provided by Angela was absolutely first class. Nothing was too much trouble. She dealt with all the parties involved and came up with solutions where problems arose and she really did save the day on a number of occasions.
I cannot speak highly enough of this firm and would definitely recommend them.
Stephen · 25 September 2024
Agent replied · 23 November 2024
Aww Stephen thank you so much for the amazing review ! We are over the moon that you chose to come to us and are super happy that we showed you how it should be done
★★★★★ 5/5
GoogleWould 100% recommend Arc - we met with a couple of Estate Agents before we decided to go with Arc. We chose them because of their reputation in our area. Dawn was excellent when she came to view our house to value. Straight forward, honest and explained how it would all work. We weren't disappointed with our choice - the images / virtual tour of our house was great and then from viewings to completion the whole team were just on it. Angela in particular really helped with the sale - keeping us up to date, pushing along the legal bits etc. Thanks Arc :)
Emma · 26 May 2024
Agent replied · 24 August 2024
Aww thank you so much Emma! We are so happy that we got you sorted
★★★★★ 5/5
GoogleArc homes were dealing with the sale of the property which I was purchasing, important to note as this means that we hadn’t instructed them ourselves. We dealt with Jordan when viewing and offering and Angela for all of the sales progression. They were always prompt, great at getting back to you, always helped gather any information that we needed and kept in regular contact with the whole chain to ensure everyone was always in the loop! I would use them again myself in the future!
Jenna · 27 March 2024
Agent replied · 23 November 2024
Aww thank you so much for the fantastic review Jenna
★★★★★ 5/5
GoogleI recently purchased my first home through Arc Homes, and the experience has been excellent. The team was very helpful and kept me updated throughout the entire process.
There were some difficulties toward the end with the completion, but the staff at Arc Homes consistently contacted everyone involved to ensure we were all on the same page until everything was finalized.
Thank you for all your help!
Sam · 2 November 2024
Agent replied · 9 November 2024
Awww thanks Sam ! We are super happy that we helped you to secure your first home ! We wish you all the very best :)
★★★★★ 5/5
GoogleArc were the estate agent selling the property that I recently purchased. They were a breath of fresh air compared to others I've dealt with. They kept me well informed on progress through out until completion. Special mention to Angela, who was exceptional, and without whom id have been left totally in the dark. Thank you Arc Homes
Towdthi · 14 January 2026
★★★★★ 5/5
GoogleWe recently sold our property with Arc Homes and had an excellent experience. The agent promptly scheduled a visit just days after our enquiry, showing great flexibility by accommodating our busy work schedule, even meeting on a Saturday morning when other agencies couldn’t. The meeting was pleasant, and the photos were taken the same day.
Despite some unforeseen delays in the sale process, Angela, who handled the sale progression, was a star. She maintained regular communication, reaching out almost every other day. Angela demonstrated exceptional commitment and professionalism by staying on top of both parties’ solicitors and consistently following up. Thanks to her efforts, we successfully completed the sale just five days before Christmas!
We appreciate the outstanding service provided by Arc Homes, especially Angela’s brilliant assistance. Thank you so much!
Patrycja · 27 January 2024
Agent replied · 23 November 2024
Thank you so much for the amazing review patrycja
★★★★★ 5/5
GoogleWould recommend ARC homes to anyone that is thinking of selling there house.
Sold within a few days and kept us upto date with solicitors, the progress of the move. Very helpful in every way with any questions you throw there way.
Big thanks to Dawn for coming out to the property with her valuation & Angela for constantly being there on the phone or via email and pushing the sale and buying process through.
Thanks so much
Josh P & Meghann R
Joshua · 29 April 2025
★★★★★ 5/5
GoogleI would like to share my experience of Arc homes with a special mention to Jordan Kelly and Angela Cottam who was at the forefront of selling my property, I was fortunate our home was only on for a few days, but Arc homes are efficient, professional, very helpful, would highly recommend made everything stress free, so thank you 😊 …
Tracy · 2 November 2024
Agent replied · 9 November 2024
Thank you so much for the awesome review Tracy
★★★★★ 5/5
GoogleWe recently sold our home with Arc Homes. Their service was fantastic, particularly their marketing. I’m absolutely sure the quality of the video & photography is what sold our house within 5 days of going on the market! The house was sold before the board went up! Particular thanks to Angela for all her hard work progressing the sale!
Karen · 25 September 2024
Agent replied · 25 October 2024
Aww Karen thank you so much for the amazing review! Thank you for putting your trust in us to sell lovely home and we wish you all the best in the future,
★★★★★ 5/5
GoogleFantastic team at Arc! They sold our house within 2 weeks of putting it up for sale. Unfortunately it fell through to the buyer not being able to get his mortgage sorted in the end. Arc put it back up on the market and arranged a number of viewings and we accepted an offer again around a week or so later. Was kept up to date by Angela at all times throughout the selling process. She chased our buyers when needed and contacted our solicitors. Really helpful and friendly team. This is the second time we’ve used Arc to sell and would never go anywhere else! Thank you.
Sophie · 21 July 2023
Agent replied · 29 October 2023
Aww thank you for taking time to review us Sophie ! It was a long haul but we are super happy that we got there !
★★★★★ 5/5
GoogleI highly recommend Arc Homes. The level of customer service is simply exceptional. Everyone I spoke with from the initial valuation to completion was friendly and professional. Everything was crystal clear from the outset and I was kept up to date with viewing appointments and the sales progression. I have to add to the comments given in many other reviews to give extra credit and personal thanks to Angela. As I live in the Netherlands there were some matters I couldn't deal with being so far away. I didn't have to ask Angela to help, she took the initiative giving me one less thing to be concerned about. If your house has found a purchaser, you can rest assured - she's on top of everything. Thanks again team Arc.
Peter · 2 July 2023
Agent replied · 29 October 2023
Fantastic review Peter thank you so much
★★★★★ 5/5
GoogleWe would like to thank ARC Homes for there impeccable service on selling our property.
The service they offer is first class from start to finish.
Everyone who we had contact with were patient, polite,friendly and professional.
Most of the time we had contact with Angela who I must stay is a credit to Arc Homes. She is so professional in her job. Always letting us know what stages of the completion was.
We would like to thank Angela for her patience and Support throughout the whole process. Angela is an asset to the company.
Thank you once again Arc Homes
Lorraine and Stewart Court
Stewart · 30 June 2023
Agent replied · 7 July 2023
Aw Stewart thank you so much for trusting us ! We are super happy that we could deliver for you
★★★★★ 5/5
GoogleArc Homes have done a fantastic job of selling a property for us , we was kept fully informed of what was happening right up to the exchange of contracts and completion day . We can’t thank you enough for all the hard work you have put in over the past 10 weeks , we would definitely recommend Arc Homes for anyone selling or purchasing a property they are very professional in what the do .
Thank you so much Marlon .
Marlon · 8 May 2023
Agent replied · 7 July 2023
Aw Marlon thank you for the amazing review we are super happy that we got it sorted for you
★★★★★ 5/5
GoogleI really cannot recommend ARC Homes enough!
First time selling a property & it couldn't of gone any smoother. I advised them to go ahead with the sale & they came the next day to take photographs, which I was really happy with. I got an offer within two weeks & used their recommended Solicitors who were amazing. The whole process took just over 10 weeks which I'm made up with. Special thanks to Angela & the whole team at ARC ⭐⭐⭐⭐⭐
Zoe · 8 May 2023
Agent replied · 7 July 2023
Thank you so much for the fantastic review Zoe
★★★★★ 5/5
GoogleWe cannot recommend Arc Homes highly enough! They are an amazing team who have been superb from start to finish of the house sale!
The valuation with Dean was honest, accurate and reassuring. Each member of the team at each stage of the sale had excellent knowledge of the property, the stage of the sale and kept us informed of everything throughout. Thank you Jordan.
Angela in sales progression went above and beyond with everything from solicitors to patiently reassuring us with our many questions. Thank you.
Arc Homes have a genuine personal touch which hard to find, and we cannot thank them enough!
Lisa · 8 April 2023
Agent replied · 7 July 2023
Thank you so much for the fantastic review Lisa
★★★★★ 5/5
GoogleHighly recommend Arc Homes.
From the valuation, photos and up to completion we have nothing but praise for the team. Stacey and the team have been on an emotional roller coaster with us during this time with issues arising and further down the chain pulling out close to exchanging, but we got there in the end.Angela in sales progression couldn't do enough to support us and keep us updated every step of the way. No question too stupid and nothing was too much trouble.
Great team work
Wendy · 8 April 2023
Agent replied · 7 July 2023
Aw thank you so much for the fantastic Wendy
★★★★★ 5/5
GoogleArc Homes recently handled the sale of one of my properties, having used many estate agents over the years I can honestly say that their service and attentiveness is second to none. I mainly dealt with Angela, who was always well informed on the progress of the sale and kept me updated with any issues. They have been a pleasure to deal with and I would not hesitate to recommend them to anyone thinking of selling their home in the area.
Big · 8 April 2023
Agent replied · 7 July 2023
Aww thank you so much for the amazing review Mike, it was our pleasure
★★★★★ 5/5
GoogleCannot recommend the guys at Arc Homes enough, I was impressed from the very start. Dean was very professional on the valuation and was patient enough to explain the whole process to me. The property was listed very quickly and the viewings came in almost immediately.
The house was listed on the Monday and by the Saturday we had 7 viewings taking place. We had two offers and the house was marked as Sold by the Monday meaning we could move forward with the purchase of our next home.
Angela was great at chasing the solicitors for us and keeping us updated through the whole process.
I would not hesitate to use Arc Homes again should we wish to sell in the future.
100% recommend for anybody looking to sell their property!
Dave · 9 March 2023
Agent replied · 7 July 2023
Thank you so much for the amazing review Dave - we wish you both all the best on your new adventure
★★★★★ 5/5
GoogleI can’t thank Angela and the team at Arc Homes enough, they have made what is supposed to be one of the most stressful things to do anything but. I have been kept updated all the way through this process and they have always been there to …
Stuart · 14 December 2025
★★★★★ 5/5
GoogleWe have just moved in today and the process has took September to January and Arc have been effective with their customer service and communication. We had our first viewing then a second and before we exchanged we got to view a third time. The pictures were done very professionally, the description and detailing of the house is spot on and we are very great full for Arc being our first home. Massive thank you to Angela and the team, especially when things went wrong you were there to support us. Thank you .
Savannah · 7 February 2023
Agent replied · 7 July 2023
Thank you for the wonderful review Savannah, we wish you all the very best in your new home
★★★★★ 5/5
GoogleThank you so much Arc homes in helping us to buy our first home together.
We really appreciate Angela’s hardwork in getting things sorted with a complex chain.
We can’t thank enough the entire team for answering our calls and emails and dealing with our constant worries as first time buyers.
We wish all the best to the entire team and continue doing the amazing work that you do..
Thanks
Anoop and Nimisha
Nimisha · 25 August 2023
Agent replied · 24 August 2024
thank you for the fabulous review! It was our pleasure helping you to get into your first home and we wish you all the very best in the future!
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