Gleeson Homes Cumbria Aspatria reviews

★★★★★ 5/5

Trustpilot

Birkwood Site Angie & Danny

Our experience with the Birkwood site has been amazing. Angie has helped us through the whole process. She is an exceptional sales person, explaining every aspect from start to finish. Danny, the site Manager has explained everything about our new home in detail and any minor issues we had were quickly rectified. We just wanted to take the time to say thank you to Angie and Danny for your help throughout our move our new home which was immaculate on entering today, thanks again to you both.

Odette · 20 June 2024

★★★★★ 5/5

Trustpilot

Amaara was brilliant!

Myself and my partner decided to purchase our first home this year, Amaara was amazing, helping us decide on the type of house, showing us potential plots and being really transparent with the pros and cons of the plots based on what we were wanting. Ultimately this led to us purchasing our first home with Amaara. We have now moved in and couldn’t be happier with the quality of the home and the privacy of our chosen plot. Really happy with the communication with Amaara throughout the whole process and thank her for keeping us up to date with each stage of the house! Would definitely recommend!

Ellie · 16 June 2024

★★★★★ 5/5

Trustpilot

Fantastic service

Allison Bews made buying our Gleeson house a breeze, we turned up for our meeting in the morning & by lunchtime we had a new home (subject to checks & payment) After taking us to see the house (we knew straight away that it was perfect for us) Allison went through all the paperwork thoroughly and around 6 weeks later we moved in. We love it here - thanks Allison

Brian · 22 November 2024

★★★★★ 5/5

Trustpilot

Outstanding Customer Service

I recently had the pleasure of working with Tina at Model Walk to purchase my new home, and I am thrilled to share my positive experience.From the very start, Tina exhibited an impressive level of expertise in the real estate market. She took the time to understand my needs, preferences, and budget, providing invaluable advice that made the home-buying process smooth and stress-free. Her deep knowledge of the local market and neighbourhoods ensured that I found the perfect home.One of the most remarkable aspects of working with Tina was her excellent communication and interaction with my toddler and pregnant wife. She was always available to answer my questions, provide updates, and offer reassurance. Her prompt responses, whether via phone, email, or in person, made me feel supported and well-informed throughout the entire process.Tina truly went above and beyond to provide personalized and attentive service. She carefully listened to my needs and preferences, showing me homes that perfectly matched my criteria. Her friendly and approachable demeanour made the experience enjoyable and stress-free.The closing process was seamless, thanks to Tina meticulous attention to detail and organization. She guided me through the paperwork, ensuring that everything was completed accurately and on time. Her thoroughness and expertise made the final steps of buying my home straightforward and stress-free.Tina provided exceptional customer service and made my home-buying experience a positive and memorable one. I highly recommend Tina to anyone looking to buy a home. Her expertise, communication, and personalized approach are truly unmatched. Thank you, Tina, for helping me find and purchase my dream home.

Musukula · 12 June 2024

★★★★★ 5/5

Trustpilot

Petersmith Parks

I recently purchased a house through Gleeson Homes at Petersmith Park, and the entire experience was exceptional, thanks to Alex Fraser. From start to finish, Alex guided me through every step of the process with remarkable enthusiasm and professionalism.Alex's bright and energetic approach made the journey from finding the perfect plot to choosing the extra accessories truly exciting. Her in-depth knowledge and prompt responses to my numerous questions demonstrated her expertise and dedication. She ensured that no detail was overlooked, and her commitment to making the process smooth and enjoyable was evident at every stage.Alex Fraser is undoubtedly an asset to the Gleeson Homes team. Her friendly and helpful demeanor made what could have been a daunting experience incredibly pleasant. I am thrilled with my new home and grateful for the outstanding service provided by Alex and the entire team at Gleeson Homes. Highly recommended!

Jack · 7 June 2024

★★★★★ 5/5

Trustpilot

Karen Woolley at Vickers Grange…

Karen Woolley at Vickers Grange couldn’t have been more supportive! From the outset she explained and helped me and my partner as we’d never sold a property before and it was very overwhelming. Although we didn’t end up purchasing her plot, we didn’t feel like we had wasted her time. We visited the show house multiple times, and spoke with Karen about our current situation and she advised us of next steps. Due to Karen’s helpfulness we’re not ruling out Gleeson properties completely, it’s just unfortunate that the plot available at Vickers Grange wasn’t quite suitable. Once again, thank you Karen!

Jack · 4 June 2024

★★★★★ 5/5

Trustpilot

Fantastic Service - Cannot fault it

Now that I have finally taken ownership of my lovely new house in Chimes Bank ; I thought it only right to write you a brief email highlighting the absolutely excellent work of your sales executive Caroline . Caroline has been with me every step of the journey in me buying my house ; right from when I turned up at the Chimes Bank development last August in monsoon like conditions having driven 300 miles up the M1/M6 in the hope of possibly being able to reserve a plot ; to making sure she was in attendance when I completed on the purchase in May and was handed the keys to my dream house even though she had recently moved to another development . Now that’s what I call Customer Care !! Right from our first meeting she was professional with excellent knowledge of the Chimes Bank development , very friendly & supportive & always gave excellent advice . She listened to what I wanted , where I was in attempting to sell my property in Bedfordshire & what my financial limits were . I was over the moon when she said straight away she would reserve a plot for me . Throughout the ensuing few months I would experience a few hurdles in my attempt to finally get my dream home , but Caroline always was there on the end of a phone to offer cheery advice & support & never lost faith in me being able to secure the property ( even though I myself nearly did when the original buyers for my flat pulled out ) . The reason why I have such an excellent choice of colours for the kitchen / bathroom / tiles / carpets & flooring was that on the day I attended Chimes Bank in February to choose my options Caroline was there to guide me through the process & gave me her truthful advice when I asked for it over the choices I was making . I can honestly say that without her help , guidance , expertise , support , knowledge & friendly cheery manner , I would not have been able to get my house . She is that good in my opinion . She really is an absolute credit to her profession & in my humble opinion Gleeson are very very fortunate to have someone of her ability working for them . So long as Caroline is working for Gleeson they will continue to sell a good many homes because of the great customer service she gives . When you are speaking to her she makes you feel as though you are the most important customer Gleeson have . Please can this email be passed up to your directors at Head Office so Caroline can get the praise she so richly deserves in my opinion In closing I have to say my whole experience of dealing with everyone at Gleeson has been absolutely first class & I would have no hesitation in recommending Gleeson built homes to any of my friends or acquaintances . Great homes ; lovely friendly people & fantastic value for money . My personal opinion is that Gleeson really is a top company who genuinely care for their customers . I have no hesitation in awarding Gleeson Homes 5 stars on Trustpilot

Ian · 3 June 2024

★★★★★ 5/5

Trustpilot

Amazing Experience With Gleeson

Jackie has been an amazing help from start to finish guiding me through the process of buying a house at acklam gardens. Even though there was a language barrier, Jackie went an extra mile in making sure I understood everything. The completion process was very quick and took just over 2 months using the solicitors advised by Gleeson who also did a great job. Jackie kept me informed throughout the whole process making it an easier experience overall. We did encounter a slight problem however, Liam, the site manager and Jeanette went above and beyond to ensure this issue was resolved asap.A massive hats off to Jackie who has been absolutely incredible throughout, her service is very much appreciated and I am incredibly grateful and satisfied. I also wanted to give a huge thanks to Jeanette and Liam who helped where and when needed.

Saibah · 30 May 2024

★★★★★ 5/5

Trustpilot

Positive experience

Dina Al-Asadi was a great help in supporting us reserving our first home with gleeson. She pointed us in all the right directions and was very knowledgeable in all areas. She made us feel at ease in the journey of reserving our home. She checked in with us and answered any questions we had without hesitation. I would recommend her to anyone, she was welcoming and friendly throughout.

Carrie · 10 December 2024

★★★★★ 1/5

Trustpilot

Unfinished

Upon buying our house, we could not have been happier at first thanks to the agent who helped us throughout the process. However, after being in our house 12 months we feel we have been fobbed off by Gleeson. At point of purchase, we were led to believe that every plot would be occupied by its owners, and it was not until after completion that Gleeson revealed they had actually sold the remaining properties to an investor to be rented out. Since being off site, the place has been left an absolute mess. There are far too many patches of turf that are not tended to so are overgrown and unsightly. There is remnants of rubbish and equipment left over at the entrance to the site that is yet to be moved. The roads/driveways/pavements are a mess. We are constantly told that work is due to begin imminently, however months and months pass and nothing changes. The site unfortunately is an eyesore.

Customer · 28 May 2024

★★★★★ 5/5

Trustpilot

Hardwicke Place - Linda

Very lucky to have been supported in my purchase by the lovely Linda at this development.Linda is an asset to your company and you're very lucky to have her. She has a thorough understanding of the sales process. What my needs were as a customer and was as accommodating as possible to make sure I found the right home with the things that mattered to me. Linda went through all of the finer details to ensure I understood and was very transparent when providing updates of how things were progressing along. Really can't fault how she handled my sale and could not recommend her highly enough.Genuine person who seemed to actually care which in sales is hard to find! Thanks again Linda 😊

Gabrielle · 25 May 2024

★★★★★ 5/5

Trustpilot

First time buyers.

We are both first time buyers and when we went up to the new chimes bank estate we were greeted by Caroline who made us feel very welcome and at ease. Caroline explained the whole process and talked us through each stage.We then went on to reserve our property and Caroline was there to assist us with any questions every step of the way and nothing was to much trouble she kept in regular contact and if she didn't have the answers she would find out swiftly and get back in touch. Buying with gleeson has been an enjoyable experience thanks to Caroline and the team. Our home has been built and finished off with everything we chose and wanted to a very high standard.

Jade · 14 May 2024

★★★★★ 1/5

Trustpilot

We moved into our property on Willows…

We moved into our property on Willows park almost 18 months ago. We are still waiting for our drive to be topped with tarmac and have all of the rotten and broken wood replaced. We are also waiting for the road surface to be completed. We did leave a review last time and was contacted to say work would be carried out by the end of April. Well we are half way through May and we still haven't had our drive finished or the road even started. There is still lots of rubbish dumped at the top of our road. They make promises that never happen. Our house build is actual okay, we like the house and have only had minor issues, but we didnt expect to spend the best part of 200k and our driveway remain unfinished and the road looks like a building site at the entrance.

Customer · 14 May 2024

★★★★★ 5/5

Trustpilot

If I could give more than five stars, we would!

We are beyond thrilled with the outstanding service we received from Gleeson Homes, particularly from Amaara on the sales team. As first-time buyers, we were entering into uncharted territory, but Amaara's expertise and guidance were invaluable in helping us navigate through the process with ease. Her consistent communication and unwavering support gave us the confidence we needed to make informed decisions every step of the way. From initial inquiries to reserving our property all the way to signing the final paperwork, Amaara was there, ensuring that we were always in the loop and addressing any concerns promptly. The level of professionalism and care exhibited by Amaara and the entire Gleeson Homes team truly made the difference for us. Not only did we find our dream home, but we also found a supportive partner in our home buying journey. We are immensely grateful for this positive experience and would wholeheartedly recommend Gleeson Homes to anyone looking for a reliable and exceptional home buying experience. We have now been in the house just over a week and still the support continues. Gleeson have sorted snagging out imminently and haven't left us waiting (which can be the case with some new build companies but not this one)! Even though we have completed sales with Amaara, she has continued to check in with us and has reassured us that her support will be available in the future. Thank you Gleeson Homes and Amaara for everything!

Liv · 7 May 2024

★★★★★ 5/5

Trustpilot

Jackie

As first time buyers we came to the Middlestone Meadows development not sure what to expect and Jackie has been phenomenal from the second we walked in the door. She has gone above and beyond for us and I honestly could not be more grateful for all of her help. We weren’t even sure if we could afford our dream home but with Jackie’s expertise along with her help and support we have now put our reservation down ready to move next month. Thank you Jackie

Emma · 4 May 2024

★★★★★ 5/5

Trustpilot

Although a lot of people said that…

Although a lot of people said that buying houses in uk 🇬🇧 is difficult, however, Gleesons made it a lot easier regardless of the obstacles encountered. To be honest, it wasn’t an easy journey especially with my wife who was pregnant at that moment. We were hoping that we could move in before the baby will be born, however, unforeseen circumstances are part of life.

Mr · 22 December 2025

★★★★★ 5/5

Trustpilot

Wonderful Experience for First Time Buyers

My wife and I bought our first home with Gleeson, and the experience was fantastic. We met our sales manager John Carr in November, and thanks to him the whole process was smooth, well-communicated, and stress-free.We were advised our home would be ready between March and May, and John gave us weekly updates throughout the process until we got our keys at the end of April/start of May.John was brilliant at every point of the process, from helping us with the initial steps and stages of the purchase, to aiding us when choosing our extras, it was a pleasure to work with him and Gleeson. This can call be daunting for first time buyers but everything was made simple and hassle free for us.Our new home is ready now and is everything we dreamed of and more, so we'll definitely recommend Gleeson to others and insist that they work with John!

Liam · 2 May 2024

★★★★★ 4/5

Trustpilot

The Gleeson Team have been nothing but helpful

The Gleeson team have been nothing but helpful. Angie and Bethany helped us throughout our purchase, they were responsive on email and kept us up to date along the way. Angie was thorough with ensuring minor details were immaculate on last inspection and was attentive throughout the whole process.Danny the Site Manager has been great, couple of snags picked up on moving in which were minor but both Angie and Danny couldn’t stress enough that they would resolve them and the point of the Gleeson app is to report them to rectify. The snags were resolved 3 working days later. The worker that came to the house to resolve these was friendly and helpful. Nothing seems to be a trouble at the moment. We are looking forward to settling into our new home.

NA · 1 May 2024

★★★★★ 5/5

Trustpilot

Smooth and pleasant experience

We just bought our new home and about to move in tomorrow and have had such a smooth and easy process from start to finish with Gleesons. In particular Tina Walker has made this so easy, kept us informed and helped us with any questions we had asap! She brought a fun aspect to the whole process and felt like she was genuinely excited with you. We have had quite a lucky situation as the house was already built and all upgrades already in, we viewed the house on the 3rd of march, mortgage approved with Meridian Mortgages (highly recommend it speeds up the process as they work well with Gleesons) by end of March, and a move in date of 26th of April! Delighted with our whole experience and hope to see this continue throughout the move in process. Thank you Tina!

Stacey · 26 April 2024

★★★★★ 5/5

Trustpilot

Rainsborough Park and Sharon

Our first home. We looked at a few 2beds in other developments and they were so small. The size of gleeson homes are so generous. It’s the only way we could get on the property ladder and we’re so thankful we didn’t have to completely compromise on space. We can’t thank Sharon enough. She went above and beyond in her role, taking time to chase the mortgage broker on our behalves. We didn’t have a smooth run up to the house being ready, there was a lot of background issues and stressors, however none of that was at the fault of Gleeson and Sharon was the one person we could count on to help us through that. She even helped us understand some of the legal jargon. I hope that everyone buying there first home has a Sharon to help them. :) Once we moved in there has been minimal issues and any small problems we had were repaired so quickly. I would recommend Gleeson and this development to anyone. We’ve had the best experience. Thank you, thank you, thank you. ☺️

Jade · 22 April 2024

★★★★★ 5/5

Trustpilot

Plot 402 Rainsborough park

We have just bought a new build home at the Rainsborough park site and we are very close to moving day ! We reserved our home back in February 2024 so this has been a very quick, easy and enjoyable experience for us. I can't thank Sharon and Tashana enough they have been amazing, very kind, helpful and a massive part in our home buying process. As first time buyers its very daunting buying your first home as they are so many questions and lets be honest most of the time you don't know what your doing! Although no question was a wrong question for Sharon and Tashana and they have been very supportive, explaining everything thoroughly and have done their best they can to accommodate our needs. Myself and my partner have been looking for our first home for a very long time we recently decided to buy a new build. We have visited a few sites across Leeds and Wakefield but the 2 bedroom home were too small or the sales advisors were too pushy until we stumbled across Rainsborough Park. Firstly other developers such as Keepmoat are too expensive for a two bed and the homes are too cramped. Although Gleeson offer affordable homes and you get more for you money saving up to 100k- Bargain! Ideal for first time buyers:). We fell in love in love with the Mayfield and when we found out that three homes were available to purchase we were so excited. We booked an appointment to look around the Cork and the other show homes so we could get a feel for it. When we arrived we were greeted by Tashana who was very understanding and kind and although the site dosn't have a show room for the mayfield Tashana booked us an appointment to look around one of the available plots (our home). Tashana emailed us after leaving the development which instantly put a smile on our faces as in the email it stated "lovely to meet you both". We instantly felt at home just after meeting one sales rep and the people on the estate were so smiley and waved as you drove in so you instantly get a homely feel. When we looked round the Mayfield we fell in love. The layout is beautiful and very different to most 2 bed semis. This home is very spacious and light and looks detached from the front. Me and my boyfriend decided to reserve instantly. The kitchen was already picked but Sharon picked the most beautiful style and something which anyone would love. We then met Sharon who was just as excited for us and was so helpful and explained everything thoroughly. I felt they weren't pushy at all and they were the best sales reps I have met. Through February - April Sharon has updated us weekly, we have been invited in for our options meeting and we have never been kept out the loop. The whole experience has been amazing, exciting and stress free thanks to Sharon and Tashana so i would 100% recommend buying a property at Rainsborough Park. Sharon and Tashana- Thankyou so much for such a positive experience - your a credit to Gleeson Homes and you can tell you put time, passion and hard work into your customers! We couldn't be happier. We already feel at home!

Beth · 21 April 2024

★★★★★ 5/5

Trustpilot

Phoenix meadows

Although we haven’t bought a house with Jack at Phoenix meadows we popped in today to show him what we have done since we moved in 7 weeks ago. We purchased plot 76 at Vickers Grange and Jack has been available to offer advise throughout our buying journey. As his site was closer to where we used to live than where we have moved to, we saw him a lot when visiting the show home! The Gleeson team are like a family and words can’t express how grateful we have been to Jack being so friendly. Both Jack and Bev were impressed with what we have achieved, we were also able to express our thanks in person for how excellent Gleeson have been not only during the buying process, but also after completion. It has been and still is a pleasure.

Tarn · 11 April 2024

★★★★★ 5/5

Trustpilot

Smooth Process

As a first time buyer and a novice in this field, working with Jackie made my house purchase stress free. She guided me and suggested what I take as the best from the very first step to the finish even when I travelled out of the country I was carried along with patience and professionalism and my input sorted. All questions were answered clearly during this process.Thank you Jackie, your expertise and friendly approach is appreciated.

Chibuzor · 23 June 2024

★★★★★ 4/5

Trustpilot

Efficient and Hellpful

Jodie from Gleesons was very helpful from start to finish with our sale. There was a slight hiccup booking our demo day but it was resolved and we were booked back in within the week. It was a very quick sale and she was available whenever we needed advise or to visit the site. We completed in less than 2 months using the solicitors and advisor recommended by Gleeson and had no issues with either service. The site manager has also been very helpful and is willing to listen to any concerns and resolve them where possible.

Jake · 3 April 2024