5/5
TrustpilotChristian is excellent
Christian is excellent! He really takes the time to listen to your needs and is very flexible. I highly recommend ☺️
Trusted Agent profile · Ashtead
Cairds The Estate Agents Ashtead reviews
★★★★★
412 reviews across 3 platforms
23 The Street, Ashtead, KT21 1AA
Cairds The Estate Agents's office in Ashtead, at 23 The Street, is rated 4.9 out of 5 across 412 reviews on three platforms, including 91 Google reviews rated 4.9.
Reviews
Every review we hold for the Ashtead office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotExtremely happy with the entire process…
Extremely happy with the entire process from start to finish. Georgette was always on hand to answer any questions and helped make the process as smooth and efficient as possible. Excellent customer service and would definitely recommend.
5/5
GoogleJo, Gavin and the sales team at Cairds Ashtead were fantastic, especially as we were not living in our property - nothing was too much trouble. They were spot on with our valuation and helped our sale go through as quickly and smoothly as possible. Jo kept us up to date on progress and chased other parties when needed. I would definitely recommend using Cairds Ashtead!
5/5
TrustpilotAsk for Jennifer Hodges to help you !
A relief to be in such capable Hands. Jennifer Hodges is not only extremely efficient and attentive but understanding and caring ,CAIRDS are very lucky that she works for them ⭐️⭐️⭐️⭐️⭐️
Agent replied · 16 June 2024
Dear Homey de Lacey, thank you for entrusting Cairds and Jennifer and we are extremely privileged as a team to work together with some really outstanding individuals as you have found! We are most grateful for your kind words and recommendation.
5/5
GoogleNothing but a positive experience with Cairds Estate Agents. We were on the market with a local competitor for 14 months before Daniel at Cairds introduced himself and explained why Cairds should be our one and only selling Agent. He didn’t disappoint! Without one offer in over a year with the other Agent within 3 weeks we had 2 offers on the table and multiple viewings. Very very impressed - A week later we got our 3rd offer and found our buyer! Simple and easy communication at all times if you want to sell your home Cairds are the way to go! Massive thank you to Daniel once again - he is our saviour!
1/5
Trustpilot**WORST LETTINGS TEAM IN EPSOM**
Hands down the worst lettings team in Epsom, Christina (the new manager) lacks communication skills and professionalism to her landlords. They won’t answer your calls all day if they recognise your number and are avoiding your calls. Massively gone down hill since Millie has left. Also missed the re-let negotiations by a month so the tenants could’ve moved out and left me with very little notice. Taking our properties of them Cairds Epsom Lettings and will be using a different agent. **STRONGLY RECOMMEND NOT USING**
Agent replied · 16 June 2024
Dear Lucy Fox, we note that you are not a landlord of Cairds and wrote the above on behalf of a close relative. We are pleased to confirm that your relative has requested to retain our services moving forward and the matter has been resolved.
5/5
GoogleFrom the outset when valuing the property, Gavin and Paul were knowledgeable, realistic, warm and personable. The whole process has been run smoothly with Tom liaising with the potential buyee, who eventually bought our family home. Despite dealing with several members of the Cairds team, the communication was seamless and the team were all informed. The whole process to completion has taken around four months. We would recommend Cairds to support the sale of your property.
5/5
TrustpilotI would like to thank Gavin and team at…
I would like to thank Gavin and team at Cairds estate agent in Ashtead branch,for selling of my Mother's property.Received excellent service,always available,keeping me updated,knowledge about local market.Would recommend them for the great service I received.Kind regardsSteve.
5/5
GoogleWas very happy with the whole experience at Cairds. Very professional and helpful, great service in terms of communication. Gavin and Gary were excellent to deal with. Very easy to get on with always on hand to answer any questions. Would definitely recommend, they were very professional and prompt from start to finish.
5/5
TrustpilotChristian was very informative
Christian was very informative, friendly and helpful. he answered any questions I had, was always on hand to help. Made the process very easy. Would recommend Cairds to all my family and friends.
5/5
GoogleWe both bought and sold our house in Ashtead over a seven year period with Cairds. Gavin and the team have always been professional, communicated well and shown a lot of patience over the duration of a a lengthy sale. Highly recommend!
4/5
TrustpilotA most fortunate choice
I chose Cairds because they were a locally situated Agent who had left a card offering a no obligation valuation. This was a year before I put my house on the market. The house had some problems and I was relieved when the sale was discussed that we all agreed on a policy of transparent honesty. Immediate feedback was given on viewings and I was well advised as to which was the best of the three sale offers to choose. The next stage was quite lengthy, involving understandable stress and anxiety on my part. Jo Woods who, by then, was the person dealing with the various agents and solicitors (I had found a house to buy) was a rock of reliability, always approachable, ready with sensible advice and helpful information. I never felt that any of my questions were a nuisance or irrelevant. My previous house selling/buying experience was minimal and as an 80+ person much out of date. Looking back, I was very fortunate to have chosen such good agents.
5/5
TrustpilotChris has been fantastic
Chris has been fantastic with recommendations, follow up and is very knowledgeable about each property shared for viewing. We’re very grateful for all the support provided and would definitely recommend Chris as a wonderful estate manager. Thank you so much Chris!
5/5
TrustpilotWell done to George
Well done to George, Lola and Georgette for helping me with settling in the new property! Really appreciate their help!
5/5
TrustpilotTimely payments
Timely payments, helpful suggestions, keeping on top of the maintenance and compliance issues so we don't have to worry about them. Also amicable relationship with the tenants and the landlord resulting in a smooth chain of activity/communication. Special shout out to Sathees Arul and Theresa Allen.
5/5
GoogleHaving just sold a property in Ashtead through Caird’s, I could not recommend them highly enough. Gavin and the team have a really good understanding of the local market and the support we have received during the process has been …
5/5
TrustpilotVery helpful service
Cairds Epsom and Lola Quehan in particular have been very helpful and fast moving throughout the whole process.
5/5
TrustpilotThank you Kayleigh McHugh and Georgett Miller …
Thank you Kayleigh McHugh and Georgette Miller!!!I am renting from 5+ years.I am happy and grateful with your agency.Always you treated me professional and in a helpful manner, keeping me informed,founding efficient,friendly and economical solutions.I recomand Kayleigh and Georgette
5/5
TrustpilotProfessionalism evident
Not only was Luke's arrival punctual, but came across as polite and friendly. His professionalism in the industry was evident. I would not hesitate to contact him should I wish to sell my property.
5/5
TrustpilotVery impressed with the responsiveness…
Very impressed with the responsiveness and helpfulness of the Cairds property management team. In particular, Sathees went over and above regarding a recent British Gas annual safety check which required multiple visits and much patience! Thank you.
5/5
TrustpilotFantastic and realiable services
I am very happy with the services from Cairds Epsom, Cairds has been managing the property for more than 2 years now, everything has been taken care of by Natasha and her team, this is the agent I can trust and rely on. Honestly, I can't find anything negative. Thank you Natash and the whole Cairds Epsom Team.
5/5
TrustpilotMany thanks to Georgette!
Georgette Miller is absolutely fantastic - she is exceptionally personable and lovely to talk to, quick to respond and highly efficient. My experience with Cairds has been exceptional so far, thank you Georgette!
5/5
GoogleReview from Richard Franklin Cairds got the property 'live' in a swift fashion but with great attention showed to the detail . The team were passionate and offered clear communication. We dealt with Paul, Luca and Thomas and they were all polite and friendly to deal with. Certainly would recommend!.
5/5
TrustpilotSmooth and quick sale
We highly recommend Cairds for their outstanding service and professionalism throughout the whole process of selling our house. We were always kept well-informed and they found us a suitable buyer quickly where other Estate Agents had previously struggled. Special thanks to Paul who updated us regularly and ensured that this was a smooth sale.
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