Trusted Agent profile · Ashford
★★★★★
280 reviews across 2 platforms
Covering Ashford, TN25 4BF
Sandersons's office in Ashford, at Covering Ashford, is rated 4.8 out of 5 across 280 reviews on two platforms, including 243 Google reviews rated 5.0. It won Gold in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Sandersons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ashford.
The Trusted Agent 2026 results for Sandersons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Ashford office, from every platform, shown as written. First names only.
5/5
GoogleWhen Joe came to value my property, he explained brilliantly the process of selling with Sandersons as well as the breakdown of the valuation.
Thank you for your feedback. We are delighted to hear that Joe provided a clear explanation of the selling process and valuation breakdown, making your experience with Sandersons straightforward and informative. Your kind words are greatly appreciated by the team.
5/5
TrustpilotI appreciate them now
First property I rented was through this agent. They used an online form to report issues and responded quickly. Unfortunately I had to leave that property but wish I could have taken this agent with me to the next one. So miserable with current agent and truly appreciate the professionalism and quality service I had before, now that I see how bad it can be with other so called market leaders. Ah well. If I move again, hopefully it will be to my own property, or I will be back with Sandersons.
5/5
GoogleGreat service from Sandersons, Linda was very proactive in making sure the sale went through and gave regular updates on progress.
Hello Dan. Thank you so much for taking the time to leave a review. We are so happy to have been able to help you sell your home. I wish you all the very best with your onward move and new surroundings. Best wishes, Linda
5/5
GoogleWhat a great service I received throughout the trauma of buying a house Kerry was a star She put up with my tantrums when things weren't going the way it should and managed to get things back on track On the ball at all times Thank you Kerry you deserve a medal
Dear Val, thank you so much for your kind wordsl. It was a pleasure to assist you with the progression of your property in what wasn't an easy time! I hope you have settled in just in time for Christmas. From all of us at Sandersons we would like to wish you a very Merry Christmas. Best wishes Kerry
5/5
GoogleJoe, Vicky and Loiuse have all been very helpful and approachable in finding a buyer, right from putting the property on the market, arranging appointments and giving feedback after the viewings. Many thanks.
Thank you so much for your kind words and for taking the time to leave us a review. We’re thrilled to hear that you found Joe, Vicky and Louise helpful and approachable throughout the process. It’s been a pleasure working with you to find the right buyer and we really appreciate your trust in Sandersons. Wishing you all the best with your next chapter!
5/5
GoogleJoe Galton recently did a market appraisal on our property and we were extremely impressed. He was very well prepared, very professional, extremely enthusiastic about his company, his job and about our house. He followed up very quickly and professionally and is a credit to his company.
Thank you so much for your kind words and for taking the time to share your experience. I'm really pleased to hear that you were impressed with the market appraisal and my approach. It was a pleasure meeting you and discussing your property. If you ever need any further advice or assistance in the future, please don’t hesitate to get in touch. Wishing you all the best!
5/5
TrustpilotThermal blinds
Although there were minor delays in fully completing the fitting of blinds in the extension, Craig Knowles kept us well informed which mitigated the waiting time. He completed the job professionally and took time to demonstrate and explain the correct operation of the controls. We were very pleased with his excellent work and friendly yet professional manner. The duet blinds have proved their excellent thermal capacity in this very cold weather.
5/5
GoogleJulie was amazing, helped me with everything and made the whole process comforting and reassuring. I'm glad Julie was the one helping me thank you 😊 …
Hi Carl. Thank you for the great review. It is so nice to read how happy you are with the help provided. You have chosen a great home for you and your family, I am sure you will all be very happy living there. Best Wishes Julie
5/5
GoogleSandersons were professional and friendly throughout the whole process. From valuation to sale negotiation right through to completion we were kept informed and cared for throughout. This is a 'people first' company, you are not just a number. Special shout outs to: Jackie for her continuous client care, checking in and keeping us informed and always with a friendly voice, Joe for his efficiency and information sharing, he is super on the ball, Cherie for her kindness and care; she kept us informed and contacted as and when action was needed, she was 100% in control of our sale and finally to Charlotte who in the last few days went over and above to get us to an exchange place. What a team! I 100% recommend Sandersons - huge thanks, you've made a stressful time as good as it could be.
Thank you so much for your wonderful review. It means a lot to us to receive such lovely words as we pride ourselves on managing to get the job done along with putting our people first. I know I speak for the rest of the team when I say that it has been a pleasure working with you on getting your house sold. We wish you and the family all the very best with your next chapter. The best of new year wishes to you! Charlotte
5/5
GoogleThe entire process was smooth and easy. Vicky handled everything quickly and explained each step clearly. A very stress-free experience.
Thank you for your feedback. We are delighted to hear that Vicky’s clear explanations and efficient handling made the process smooth and stress-free. Your kind words mean a great deal to the team, and we are thrilled you had such a positive experience with Sandersons.
5/5
GoogleAntony and the team at Sandersons did a great job selling our house for us. We were out of the country so they had to deal with everything and did so in a friendly and professional manner. They got us a great price and were extremely proactive in getting the sale completed. Awesome job!
Thanks Geoff, it was great to be able to take care of the whole process for you, with you living abroad, and I'm pleased you were happy with both the sale price and service you received. All the best, Antony & team
5/5
GoogleAs a first time renter moving out of my parents house I found the whole process a bit scary but Nancy was so helpful and made the process so easy! Any questions I had she was there to answer them very quickly. Definitely recommend! Thank you Nancy!PositiveResponsiveness, Quality, Professionalism, Value
You are more than welcome Elsie! It was a joy helping you, all the best in your new chapter
5/5
GoogleJane and her team are conscientious and on the ball at all stages. Excellent organisation to deal with. First viewing and the house was sold. Cannot recommend them enough.
Hi Joanna Thank you for your kind words. It has been a pleasure working with you on the sale of your property. We wish you well with your move. Best Wishes Charlotte
5/5
GoogleThank you Charlotte Dury and all the team at Sanderson's. You have been fantastic from start to finish on helping us on our journey to our family home. You’re an excellent team and I couldn’t recommend you enough.
Thank you Keith for your kind review. It was a pleasure working with you throughout the process of selling your home. I wish you and your lovely family all the best for whatever the future may bring for you. Kindest Regards Charlotte
5/5
GoogleEvery member of Anthony's team acted with professionalism and efficiency throughout the selling process. Particular thanks to Ceri who kept me sane when things fell apart. Rebuilding the chain when it broke and through sheer persistence seeing the transaction through to successful conclusion. My sincere thanks to all who were involved.
Many thanks Peter, it was great news to finally get the exchange and completion after a somewhat troublesome chain below. I know Ceri worked very hard to ensure she did everything she could to speed up the rest of the chain and to keep you updated along the way. Kind regards, Antony & team
5/5
TrustpilotNeil is a great ambassador and a professional.
The service from Head Office is disappointing recently but Neil Pennell restores my faith in the company. He is reliable, does what he says he will [unlike Head Office customer service] and gives an excellent service in a friendly and very professional manner. Sandersons should hold on to this chap as he is a great ambassador for your firm which does supply wonderful blinds but has a useless Customer service team in Head Office.
5/5
GoogleTotally professional and helped us all the way along. Jackie, Cherie and team were totally professional and very responsive. They really drove the process and kept us informed in a professional and friendly manner. Thanks to all the Sandersons team.PositiveResponsiveness, Quality, Professionalism, Value
Dear Eddie Thank you for your review, we would like to wish you all the very best in your new home. From all the team at Ashford
5/5
GoogleSandersons at Ashford have been fabulous. A special mention for Vicky and Joe who have been a great support during the process.
Thank you so much, Mandy, for your lovely feedback. We’re delighted to hear you’ve been so pleased with the service from our Ashford team. Vicky and I have really enjoyed working with you and supporting you through the process. Wishing you all the very best moving forward!
5/5
GoogleLinda Stephens is an estate agent Goddess! The service she provided was second to none and her professionalism outstanding. Right from the start, Linda was there for me every step of the way. She made me feel totally at ease and gave me regular updates throughout the way, which really took the pressure off such a stressful process. I really could not have done it without her. She was absolute brilliant, more than I ever expected. A million and one heartfelt thank yous, Linda. I am so grateful to you for every single thing!
5/5
GoogleProfessional, friendly and incredibly hard working We bought a house through Ashford Sandersons earlier this year. Even though they weren't "our" estate agents they were incredibly efficient, managed the entire chain almost single-handedly and pushed the sale through speedily despite some significant challenges. Charlotte and the team took the time to get to know us and we felt we were always being treated with honesty and professionalism. It was made very clear to us as buyers what we needed to do to progress the sale and on exchange and completion days Sandersons were the first to update us with progress reports. Nothing was too much trouble and we were greeted by a lovely card and bottle of wine when we picked up the keys. I have never really understood before the value of the work a good estate agent does. Charlotte and the Sandersons team demonstrated exactly what a dedicated agency can bring to the process. If we ever sell this house we will be using Sandersons and I couldn't recommend them more highly. Thank you for everything!
5/5
GoogleI cannot recommend Sandersons Estate agent enough for selling my father's house. They were simply amazing dealing with what was a difficult sale. They keep me informed and gave their advice each step of the way. I cannot thank them enough.They are a professional safe pair of hands in negationating and overseeing the sale of the house. I will certaily use them again. Once again, Thank you.
Thank you for taking the time to post a review, we really appreciate your comments and wish you all the best for your future endeavours. Best wishes, the Sandersons team.
5/5
GoogleExcellent service from really helpful staff, who has been great in keeping us informed and up to date with our purchase
Thank you so much for your kind words. We’re delighted to hear you’ve found our team helpful and that we’ve been able to keep you well informed throughout the purchase so far. We’ll continue to be here to support you every step of the way through to completion and beyond, and we look forward to seeing you settled into your new home in due course.
5/5
GoogleRight from the the start with the valuation (Jane) through to the sales team Jackie, who was so professional but also considerate in updating us regularly and Joe who arranged most of the viewings, through to the progression team, who we were lucky enough to have Charlotte Drury dealing with our progression who helped and advised us through what is probably the most stressful part of the process. Sandersons are without a doubt the best estate agents around and would be highly recommended by us.PositiveProfessionalism
Hi Theresa Thank you so much for your lovely review. I am so glad that we could help in every aspect of selling your house. I wish you and your family the very best in your new bigger home. Best Wishes Charlotte
5/5
GoogleIf you're selling a house in the Ashford area, go straight to Sandersons! I have personal experience with a number of other local agents and they do not stack up to the quality and professionalism of Sandersons. You wont be disappointed and they are worth every penny. My house sale/purchase journey has been rather tricky due to an awkward chain, but Karen and Jackie worked tirelessly to get the sale completed. Karen especially went above and beyond to communicate/liaise with all parties involved with the chain, and without her hard work and personable approach we would not have got the result we wanted. Highly professional service and always available at the end of the phone. Photos/marketing was superb, which truly helped find a buyer and increase sale value. I highly recommend.PositiveResponsiveness, Quality, Professionalism
Thank you so much for your kind words. It was an absolute pleasure working with you to achieve your dream home. Best Wishes Jackie
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Sandersons, Covering Ashford won Gold.
Tell us what you need and we'll put you in touch. Sandersons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ashford.
