Every review we hold for the Ashford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI was so impressed with the service I received from start to finish. Everything was handled like clockwork in a professional way. The photos were arranged really quickly and were very good. Much quicker easier with an in house professional photographer.
All staff were very knowledgable and helpful and I wouldn’t hesitate to recommend Sandersons or use them again.
Than you for such a good service.PositiveResponsiveness, Quality, Professionalism
Kim · 25 October 2021
Agent replied · 19 June 2024
Thank you so much for taking the time to leave us a review. We wish you the best of luck with your new home.
Best Wishes
★★★★★ 5/5
GoogleWe’ve moved down from Manchester to Ashford which has naturally had its complexities. Steph K has represented us the entire time and has been absolutely brilliant. She’s shown real customer service and has gone the extra mile for us. We love our new home and can only thank Steph / Sandersons for this. Thanks!
5/5
Kyrra · 20 January 2025
★★★★★ 5/5
GoogleIt was a pleasure to have Joe Galton visit us to value our home. He is very knowledgeable, answer all our questions, was transparent about fee and we felt listened to. Thank you Joe
Paul · 26 July 2024
Agent replied · 24 October 2024
Thank you for your glowing review! It was a pleasure to meet the both of you and I really appreciate your comments. Wishing you all the best with the future plans.
Best regards, Joe.
★★★★★ 5/5
GoogleHighly recommend Sandersons, Jane and Antony guided us through the journey from the valuation, viewings and eventual sale which was very quick !!
We are now in the very capable hands of their progression’s dept who are again very supportive and informative, Linda keeps us up to date at every opportunity.
There professional and friendly approach is the best we have ever received through the many moves in our lifetime !!
A big thank-you to all of you.
Chris · 24 September 2024
Agent replied · 24 October 2024
Thank you so much for taking the time to give us a lovely review Chris. It's truly a pleasure to be able to assist you and Jo with the sale of your lovely home. I look forward to helping you on this part of your journey and hope that you think of us should you ever decide to move again or speak with anyone else thinking of moving. On behalf of Sandersons UK, with my best wishes, Linda
★★★★★ 5/5
GoogleFrom valuation to sale Joe has been fantastic keeping us updated throughout the process. Couldn't recommend him highly enough. He's a credit to Sandersons!
Dave · 20 December 2024
Agent replied · 27 December 2024
Thank you for your amazing review Dave! It has been a pleasure working with you & Joanne and we are so pleased to have achieved a fantastic sale for your beautiful home! Best regards, Joe and the Sandersons team.
★★★★★ 5/5
GoogleA big thank you to the team at Sandersons for the service they provided on the sale of my property. They were very professional from the get go, no hard sales pitch or pressure to buy a financial package. I mainly dealt with Natalie and she was great but the rest of the team were excellent too. There was seamless communication between the different parties (me, the buyer, the solicitors). Highly recommend!
AN · 20 June 2020
Agent replied · 19 June 2024
Thank you for your review.
★★★★★ 5/5
GoogleThe team at Sandersons were helpful, polite and efficient. I would highly recommend using them for any sales or purchases. Thanks to Emily Wills and colleagues for managing the sale so efficiently.
Diane · 26 July 2024
Agent replied · 24 October 2024
Thank you so much for the review! I am so happy to have secured you a sale and it has been a pleasure to work with you.
Best wishes, Emily
★★★★★ 5/5
GoogleExceptional service from Vicky throughout my buying journey. She kept me updated at all times and made sure everything stayed on track. Her professionalism and friendly approach gave me a lot of confidence as a buyer. Thank you!
Krzysztof · 16 December 2025
Agent replied · 16 April 2026
Thank you for your kind feedback. We are delighted to hear that Vicky’s professionalism, friendly approach, and consistent updates gave you confidence and kept your buying journey on track. Your appreciation means a great deal to the team, and we are thrilled you had such a positive experience with Sandersons.
★★★★★ 5/5
GoogleFirst class service from all the sales personnel. Friendly and helpful with quick response to questions.
Charles · 12 June 2026
Agent replied · 12 October 2026
Thank you very much for your kind review. We really appreciate you taking the time to share your experience with us.
Providing a friendly, responsive and supportive service is something the team works very hard towards, so it is fantastic to hear this reflected in your feedback.
We wish you all the very best moving forward and thank you again for choosing Sandersons.
★★★★★ 5/5
GoogleI have absolutely no hesitation in recommending Sanderdons. House moving can be a stressful time but Anthony and his team were extremely professional and were always approachable with any queries which might arise. I was very impressed from the initial meeting through the whole marketing process and with the successful sale of my home. I would gladly use Sandersons again . Well done Anthony and the whole team!
Steve · 20 June 2020
Agent replied · 19 June 2024
Thank you for your review.
★★★★★ 5/5
GoogleWithin my search for a property suited to my needs and my family’s needs, Nancy has gone above and beyond on all fronts. She has kept the best level of communication and kept me updated at any point necessary. Within keeping to guidlines she made the viewing easy and stress free, and left us walking away feeling very exited and happy for our future. Thank you Nancy!PositiveResponsiveness
Olivia · 20 June 2020
Agent replied · 19 June 2024
Thank you for your kind message. It has been a pleasure helping you and I wish you both all the best in the future. Nancy
★★★★★ 5/5
GoogleInitially after meeting with a few different agents we chose to use Jane Hills from Sandersons because she had something very different from the other three agents we met with. Her 40 years of expertise and experience showed, and we liked and trusted her.
We have been on the brink of putting our house live on the market three times over the last three years but had to pull back for different reasons. We have always chosen to go back to Jane for her friendly, professional, honest and down to earth approach. Especially during the difficult times when we’ve changed our minds and the pressure was already high she has only ever been understanding and supportive despite the work she had already put in for us.
We will certainly ask Jane to handle our sale when we finally decide to move as our experience with her as well as her different colleagues has also always been positive.
J&d · 5 August 2025
★★★★★ 5/5
GoogleVicki was so helpful with our sale I couldn’t’t have asked for more support would highly recommend sandersons.
Sophie · 16 December 2025
★★★★★ 5/5
GoogleJane and her team gave us a very personal and highly professional service from start to finish. They kept us informed as to progress on the sale and helped us with house clearance and related issues which we really appreciated, given we live hundreds of miles from the house where we grew up. Sandersons proved themselves to be a top quality estate agent and very nice people to boot!
Michael · 21 June 2019
Agent replied · 19 June 2024
Thank you for your review.
★★★★★ 5/5
GoogleFrom start to end Sandersons have been professional, easy to talk to and very informative - special thanks to Jane for the listing and Charlotte for all the hard work bringing everything to a close
And got over the asking price!
Thank you so much
Tim · 20 June 2023
Agent replied · 19 June 2024
Hi Tim
It has been a pleasure working with you and getting to know you over these past weeks. I'm missing our chats already.
I'm so glad that everything worked out for you.
Best wishes
Charlotte
★★★★★ 5/5
GoogleCharlotte from the development team at Sandersons UK provided exceptional service! Her proactive approach and seamless communication ensured every party involved stayed informed and confident throughout the process. Thanks to her diligence and dedication, we felt supported and satisfied every step of the way. Bravo, Charlotte!
The team at Sandersons UK acted professional and swiftly to make the process efficient as it could be.
Thank you.
Octavius · 4 December 2024
Agent replied · 9 January 2025
Hi Octavius
It was a pleasure working with you on your purchase to ensure that you were moved and settled in nicely before the end of the year. I hope you've had a wonderful 1st Christmas in your beautiful new home.
Best Wishes
Charlotte
★★★★★ 5/5
GoogleWe were delighted with the efficient and personal service that we received from Sanderson’s. The whole team from Valuation through to Sales and onto Progression were excellent. Richard and Tricia.
Tricia · 21 March 2024
Agent replied · 19 June 2024
Dear Richard & Tricia, thank you so much for the lovely review. It has been a pleasure to work with you and we wish you all the very best for the future. Kindest regards Kerry & The Ashford Team.
★★★★★ 5/5
GoogleThrough no fault of Sandersons we had some problems with our buyers agent. However Cherie kept us updated all the way and held our hands through it all! It could have been a very stressful time if it wasn’t for Cherie’s professional and caring attitude. I can thoroughly recommend her.
Thank you Cherie.PositiveResponsiveness, Quality, Professionalism, Value
David · 25 October 2021
Agent replied · 19 June 2024
Dear David
Thank you for your lovely review and kind words. I would like to wish you all the very best with your future endeavors.
Cherie
★★★★★ 5/5
GoogleHighly recommend Sandersons for the sale or buying of property , very friendly polite knowledgeable agents , used them for the sale of my mums house and had a stress free swift experience hence why I’m using them again for the sale of our house, firstly dealt with a young man by the name of Joe who was very helpful and made the decision to use them again an easy one. A+ service
Rosemary · 13 June 2024
Agent replied · 19 June 2024
Thank you so much for your amazing review Rose! It's always a pleasure to work with fantastic clients such as yourself and we take pride in knowing our clients are equally as happy to work with us!
All the best
Joe
★★★★★ 5/5
GoogleThe purchase of the property which is now my home, was through Sandersons Ashford branch.
I viewed the property a couple of times before putting in the offer the two ladies namely Jackie Alexander and Kerry Blue acted with exemplary professionalism.
Once my offer was accepted I was not only kept informed of developments but was assisted in looking for local surveyors and solicitors.
My queries were dealt with efficiently and as soon as possible
I’m happily settled into my new home and enjoying my new surroundings.
I would have no hesitation in recommending Sandersons to family and friends if they were looking to buy in the areas Sandersons have their branches
Thank you to all staff.
Zahida · 21 January 2024
Agent replied · 19 June 2024
Thank you so much for the lovely review, we are so pleased to hear you are happy and settled in your new home. Myself and the team in Ashford would like to wish you all the very best for future. Best wishes Kerry
★★★★★ 5/5
GoogleStaff at Sandersons has been excellent throughout the process from arranging the first viewing to exchange of contracts. They are always prompt with their responses, friendly and professional. A massive thank you to Cherie in particular. Great working with you. Thank you to the rest of the team as well. Keep up the good work 👍PositiveResponsiveness, Professionalism
Bashir · 20 June 2021
Agent replied · 19 June 2024
Dear Bashir
Thank you very much for your kind words, and for your efforts along the way too. You were very understanding of the time constraints set out from the start and even with delays that were out of our control by working together we managed to get the result everyone wanted. The team at Sandersons would like to wish you all the very best in your new home.
★★★★★ 5/5
GoogleLinda was fabulous so friendly and helpful and kept us updated all the time
Jason · 26 October 2024
Agent replied · 9 November 2024
Thank you so much Jason! It was an absolute pleasure dealing with your sale. I wish you lots of luck with your new adventure and hope that you remember us should you need to sell in the future. On behalf of the team at Sandersons UK, with our best wishes, Linda
★★★★★ 5/5
GoogleJackie Heppie at Sanderson’s Estate Agent Ashford has gone above and beyond at every stage. Jackie has kept in contact weekly; ensuring we have the latest information, enabling us to navigate easily through the process. She has been a conduit between both parties, which has meant good communication for both sides enabling a speedy process. I can not recommend her enough. Everyone needs a Jackie!
Sarah · 25 August 2024
Agent replied · 24 October 2024
Hi Sarah
It has been an absolute pleasure to assist in helping everyone on their property journey. The journey should always be full of excitement, not stress.
Best Wishes
Jackie
★★★★★ 5/5
GoogleCherie has been a dream throughout our whole experience we couldn’t be happier, any question we asked always answered via email or phone. Very helpful throughout and kept us in the loop at all times. Thank you for making everything a little easier.
James & RhiannonPositiveResponsiveness, Professionalism
Rhiannon · 20 June 2022
Agent replied · 19 June 2024
Dear James and Rhiannon
Thank you for your lovely review and may I also extend my thanks to you both for your understanding and flexibility during what was not the most straightforward transaction I hope you are both very happy in your new home
Cherie
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.