Every review we hold for the Ashford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHaving been in the property business myself for over 20 years I knew it was very important when choosing the right estate agent to get the best price possible within the quickest timescale.
And I must say choosing Sandersons was the best decision I could have made.
The service I’ve received by the team especially Jane Hills has been absolutely amazing. The property was sold to the first people that viewed the property and throughout the sale Jane has kept me fully updated at every single stage.
I couldn’t have been any more pleased with the buyer that they found and the way in which the transaction was handled
I will be recommended Jane to every person that is thinking of selling a property in the Ashford area.
Well done excellent jobPositiveResponsiveness, Professionalism, Value
Mark · 27 August 2020
Agent replied · 14 June 2024
Thank you so much for the lovely review.
★★★★★ 5/5
GoogleCan't agree more with the 5 star reviews already here! Sandersons were so efficient. No matter what time of the day (sometimes quite late) we'd get a response to a query raised. From the marketing and sales team right through to the progression we cannot fault. Thank you so much Antony and Kerry. Obviously don't plan to move again in a hurry ourselves but we'd recommend Sandersons to friends and family without doubt.PositiveResponsiveness, Quality, Professionalism, Value
Fay · 15 June 2021
Agent replied · 14 June 2024
Dear Faye & Chris. Thank you so much for your kind review, it has been an absolute pleasure working with you in this challenging time. On behalf of myself, Antony and the Ashford team we would like to wish you all the best and hope you are very happy in your new home. Warmest wishes, Kerry
★★★★★ 5/5
GoogleThank you so much to Cherie and Anita. I still can’t believe with everything going on how quickly you have got me and my girls into our beautiful new home. I can not thank you all enough - an outstanding service. I have been working none stop and as you know I work for the NHS and you made this possible for me during a very stressful time. Thank you so much girls - this is a dream come true ❤️
Sharon · 15 June 2020
Agent replied · 14 June 2024
Thank you for your lovely review. We hope you are settled into your new home.
★★★★★ 5/5
GoogleHi Antony,
Firstly I hope this finds you, your family and the team at Sanderson's well and healthy during this crazy time.
We wanted to say a massive thanks to you and your team for helping us getting all the way from putting our house on the market to picking up the keys on Friday to our 'dream home'. We are still a little bemused by all the space and the level of luxury this house provides us and how lovely it will be for the bump when he arrives in June. Rocco is getting a great thrill out of running from room to room and having all the space. Thanks again for managing everyone's expectations through a challenging time and certainly closing last week was the RIGHT thing to do.
Many thanks again and we will also get something up onto the website and Google soon.
All the best and stay safe!
Ryan · 15 June 2020
Agent replied · 14 June 2024
It was a pleasure working with you Ryan. We hope you have settled in nicely to your new home.
★★★★★ 5/5
GoogleWe had a very positive experience with Sanderson’s, both selling and buying through them. Charlotte and Anthony were really excellent, going above and beyond with their communications to keep us in the loop throughout. We were impressed with their professional, yet friendly manner and we would recommend going through Sandersons to anyone.
Charlotte · 9 May 2025
★★★★★ 5/5
GoogleSanderson's Ashford have been absolutely amazing in helping us achieve the sale of our house. We really gave them the challenge of selling our house, knowing we were relocating to Devon by a certain date. From our original dealings with Shayna, to finalising details with Linda in the completion team, nothing was too much trouble. They were always just an email or phonecall away and were very quick to respond. We can't thank them enough. If you are looking for an estate agent that will go the extra mile, look no further!
Laura · 24 November 2024
Agent replied · 8 December 2024
Thank you so much for taking the time to leave this lovely review Laura. It was truly our pleasure to help you with your new adventure and I'm so pleased we managed to do this within the timescales required. On behalf of the team and I, we wish you and Dean and your family all the very best in your new adventure and new surroundings. We would be more than happy to assist you from our branch in Wells! But hope you think of us when speaking with your Kent friends and family too. With my best wishes, Linda
★★★★★ 5/5
GoogleAntony and his team have done a fantastic job in negotiating the sale of our property. We have been looked after with care, expert advice, and professionalism throughout. We are truely happy with the level of service provided and commitment of everyone involved..
Matt · 24 May 2024
Agent replied · 14 June 2024
Dear Matt,
Thank you so much for your glowing review. I'm glad we were able to negotiate the right level of offer required to help you to secure your onward purchase. On behalf of myself and the Ashford team, we wish you all the best for the future.
Kind regards,
Antony and the Ashford team
★★★★★ 5/5
GoogleThe Ashford Sandersons team have been excellent. A very strong team ethos that shines through at all times - as well as being professional, courteous and knowledgeable. Our particular thanks to Jane, Antony, Joe and Vicky and of course Matt … More
Jimmy · 16 August 2025
★★★★★ 5/5
GoogleSonia F and John G have been of great help so far in the process of buying. Friendly and knowledgable - thank you
Tom · 15 June 2026
Agent replied · 15 October 2026
Thank you very much for your lovely review.
We are delighted to hear that Sonia and John have been of great help throughout your purchase so far. Providing friendly, knowledgeable support and guiding our clients through the process properly is exactly what we strive for as a team.
We really appreciate your kind words and look forward to helping you through the remainder of your move.
★★★★★ 5/5
GoogleSandersons estate Agents team has bee very good so far during our search process! They were quick, efficient and very easy to chat to. Vicky and Joe are amazing, answering very promptly . We have had a great experience with both organising the viewing and to have our offer accepted!! Thanks for your help.
Maisa · 23 September 2025
Agent replied · 23 October 2025
Thank you so much for your lovely review. We’re thrilled to hear you’ve had such a positive experience with our team during your search. Vicky and I have really enjoyed working with you, from organising the viewing right through to having your offer accepted. We’ll continue to be on hand to guide you through the next stages and make the rest of the process as smooth as possible.
★★★★★ 5/5
GoogleExcellent all round
We decided to sell our house through Sandersons because of their professional approach and attitude. It is a difficult decision to make in these days of the internet when essentially all the agents use the same tools and methods.
Sandersons do not have an office window in Folkestone for passers by to look in but I elected that was not of high importance.
The photographs and subsequent brochure prepared were superb as witnessed by us attracting many viewings and an acceptable offer with 8 weeks despite selling in a weak sellers market.
They valued the house sensibly, not the cheapest and helped negotiate the agreed price without accepting the lowest offer. In other words they worked for us and our buyer.
They inducted viewings impeccably and followed up interest shown. All the staff were very helpful throughout the process.
I can't fault anything Anthony and his team have done for us.
Additionally, the people buying our house have commented to us how professional, friendly and good our agents were throughout the process!
Nigel · 16 June 2019
Agent replied · 14 June 2024
Many thanks Nigel. I'm glad you put your faith in us to sell your fabulous property over several of the local Folkestone agents you had out to value it originally. We feel our high end professional photos and marketing in addition to our pro-active approach helps to set us aside from other estate agents. We hope you are settling in well to your new home after your relocation. Kind regards, Antony and the team.
★★★★★ 5/5
GoogleMoving house can be a long and stressful process, we can testify to that more than most. The main positive throughout the whole process was the level of service we received from Antony and the team.
We have probably spoken to all of the guys over the past 6 months and every single one provided excellent updates, were professional and kept us informed. On top of that they are also a really nice bunch of people! Will definitely be back (hopefully not too soon!)
Daryl · 16 June 2019
Agent replied · 14 June 2024
Thank you Daryl. It's been a pleasure dealing with you and your wife. I'm glad you were pleased with the service you received from us here at Sandersons. We hope to hear from you in the future if and when you decide to make your next move! Kind regards, Antony.
★★★★★ 5/5
GoogleFantastic estate agent!
We started with an online agent over a year ago - thinking house selling would be quick and simple... After 6 months we switched to Sandersons (Ashford branch) and sold within weeks. The staff were knowledgable, efficient, engaged, easily contactable and negotiated the price perfectly.
I hadn't thought much about the post-offer side of things, so when our house sale got complicated I was completely in Sanderson's hands. I realise now that post-offer is where the majority of the work is for an estate agent, and we simply couldn't have navigated this with an online agent. Antony was fantastic: knowledgable, calm, personable and contactable. He kept our buyers onboard though months of issues and got the sale through. The communication was second to none: I never had to chase for information and all my questions were answered immediately. They also recommended fantastic solicitors and surveyors who all talk to each other making the process simple. Sandersons negotiated the trickiest of sales with skill and professionalism. I can't recommend them enough. If you're planning to sell your house, go with Sandersons. They really are worth every penny. I never leave reviews but in this case I was motivated to share my views.
Carolyn · 16 June 2019
Agent replied · 14 June 2024
Hi Carolyn. Thank you so much for the glowing review it is really appreciated. As you say it was a very difficult and protracted transaction but it's lovely to hear that you were completely satisfied with our service from start to finish and that you can see the difference between what we offer as opposed to a cheaper online agent. All the best in your new home. Kind regards, Antony.
★★★★★ 5/5
GoogleProfessional and knowledgeable independent agent... highly recommended
Very pleased with the service received from Antony and the team at Sanderson's. I instructed them on the basis of a very professional valuation and the impressive service offered as standard when compared with other agents who we also saw. Our property was then sold quickly to the first buyer they introduced and for a higher sum than we had initially expected to receive. After the sale was agreed Antony was thankfully very conscientious with regard to progressing the sale. This was particularly important as both the agent and solicitor at the bottom of the chain were frankly inept and had it not been for Antony's chasing and keeping us informed I'm not sure we would ever have exchanged contracts. I would highly recommend Sanderson's to anyone looking to sell their home in Ashford.
Simon · 16 June 2019
Agent replied · 14 June 2024
Thank you so much for the glowing review Simon, it was a pleasure to work for you. Here at Sandersons, we are extremely dedicated to progressing the sale through to exchange and completion, and will always chase up and down the chain in order to create urgency and obtain regular updates or our clients. I hope you are now all settled in your new home. All the best, from Antony & Team
★★★★★ 5/5
GoogleI genuinely can't thank Antony and the team at Sandersons enough. From the moment I met Antony and explained the circumstances, I knew Sandersons would do everything possible to ensure the process was as smooth and successful as it could be. Throughout some challenging, and quite unique, times, Antony remained entirely professional and gave sound advice despite having to spin many, many plates at a time! I'm very grateful for the support I've had throughout and wouldn't hesitate to recommend to friends & family.
Mollie · 16 June 2019
Agent replied · 14 June 2024
Hi Mollie. Thank you so much for the lovely review. We are pleased you were happy with the service you received from us and would like to wish you all the best for the future. Kind regards, Antony.
★★★★★ 5/5
GoogleExcellent customer service from Sanderson's especially Jane Hills (Ashford Branch) from the moment we instructed them, the pictures for the advert was very professional. Our house was sold very easily and quickly. We was kept informed throughout the whole selling process by Jane and she could not do enough for us to ensure that what can be an stressful time was made as smooth as possible. We would highly recommend Sandersons to anyone thinking of selling !! Thank you to all at the Ashford Branch.
Sarah · 16 June 2019
Agent replied · 14 June 2024
Dear Sarah,
Thank you for your kind words. We have a very attentive work ethic and it has been a real pleasure to work with you. Just wonderful to see you realise your dream.
Best wishes from the team at Sandersons
★★★★★ 5/5
GoogleExceptional service! Jackie and Antony kept us informed throughout, something we had previously found hard to come by. Thrilled to have both our sale and purchase in the capable hands of the Sandersons Team. Thank you
Jamie · 27 June 2024
Agent replied · 26 August 2024
It has been a pleasure working with you both and we are so pleased we were able to sell your property within a relatively short period to enable you to then purchase your dream home though ourselves too!
Best wishes
Antony, Jackie and the team.
★★★★★ 5/5
GoogleIt was a pleasure to have Joe Galton visit us to value our home. He is very knowledgeable, answer all our questions, was transparent about fee and we felt listened to. Thank you Joe
Paul · 27 July 2024
Agent replied · 26 August 2024
Thank you for your glowing review! It was a pleasure to meet the both of you and I really appreciate your comments. Wishing you all the best with the future plans.
Best regards, Joe.
★★★★★ 5/5
GoogleI was so impressed with the service I received from start to finish. Everything was handled like clockwork in a professional way. The photos were arranged really quickly and were very good. Much quicker easier with an in house professional photographer.
All staff were very knowledgable and helpful and I wouldn’t hesitate to recommend Sandersons or use them again.
Than you for such a good service.PositiveResponsiveness, Quality, Professionalism
Kim · 27 August 2021
Agent replied · 14 June 2024
Thank you so much for taking the time to leave us a review. We wish you the best of luck with your new home.
Best Wishes
★★★★★ 5/5
GoogleI’m very grateful to Joe and Louise for their help in buying my property. Their expertise and practical advice gave me confidence throughout, and their support made what can be a stressful process feel straightforward. I couldn’t have done it without them.
Charlie · 4 December 2025
Agent replied · 25 December 2025
Thank you for taking the time to share your experience. We are delighted to hear that your purchase went smoothly and that Joe and Louise were able to support you throughout the process. Buying a property can feel overwhelming, so it is … More
★★★★★ 5/5
GoogleHighly recommend Sandersons, Jane and Antony guided us through the journey from the valuation, viewings and eventual sale which was very quick !!
We are now in the very capable hands of their progression’s dept who are again very supportive and informative, Linda keeps us up to date at every opportunity.
There professional and friendly approach is the best we have ever received through the many moves in our lifetime !!
A big thank-you to all of you.
Chris · 25 September 2024
Agent replied · 25 October 2024
Thank you so much for taking the time to give us a lovely review Chris. It's truly a pleasure to be able to assist you and Jo with the sale of your lovely home. I look forward to helping you on this part of your journey and hope that you think of us should you ever decide to move again or speak with anyone else thinking of moving. On behalf of Sandersons UK, with my best wishes, Linda
★★★★★ 5/5
GoogleFrom valuation to sale Joe has been fantastic keeping us updated throughout the process. Couldn't recommend him highly enough. He's a credit to Sandersons!
Dave · 20 December 2024
Agent replied · 22 December 2024
Thank you for your amazing review Dave! It has been a pleasure working with you & Joanne and we are so pleased to have achieved a fantastic sale for your beautiful home! Best regards, Joe and the Sandersons team.
★★★★★ 5/5
GooglePleasant staff. Quick response to any questions. Kept us informed of purchase throughout.
Charles · 15 July 2026
Agent replied · 15 October 2026
Thank you for taking the time to leave us such a positive review.
We're delighted to hear that you found our team pleasant, responsive and helpful throughout your purchase. Keeping our clients informed and providing clear communication is something we place a great deal of importance on, so it's fantastic to know this made a difference to your experience.
We wish you every happiness in your new home and thank you again for choosing Sandersons.
★★★★★ 5/5
GoogleA big thank you to the team at Sandersons for the service they provided on the sale of my property. They were very professional from the get go, no hard sales pitch or pressure to buy a financial package. I mainly dealt with Natalie and she was great but the rest of the team were excellent too. There was seamless communication between the different parties (me, the buyer, the solicitors). Highly recommend!
AN · 15 June 2020
Agent replied · 14 June 2024
Thank you for your review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.