haart Ashford reviews

★★★★★ 5/5

Google

Nadeem was very helpful and informative! I would highly recommend to anyone looking for a rental property :)

Ella · 26 June 2024

★★★★★ 5/5

Google

Had a very good experience with this letting agents especially the with one of their property managers Siyamilan Navaratnam. When I had a leak he quickly got this resolved within an hour and a half of me calling and during that time since has been very responsive and helpful in the time of me being a tenant. You will be very lucky to have this man as your property manager. Overall my time using haart has been very good but obviously we all have to move on at some point. Thankyou for all your help and I will hopefully be able to use you in the future

Jade · 26 August 2023

★★★★★ 5/5

Google

I had a really really (wihh the emphasis) good experience with Haart. To name a individual in particular; Harry Mclean. He was been on this house hunting journey with us from the start and i’m quite happy in the end he was able to help us get the house that has almost everything we wanted. He’s always at the end of the phone, and never hesitates to return our phonecall with quickness and urgency. We are quite please with his humble kindness throughout the process and will definitely keeping contact for the future as well as recommending him to friends.

Tajera · 26 August 2023

★★★★★ 1/5

Google

I would have rated Haart 5 star if it wasn't for the awful aftercare I've been given since leaving the property. Over the 3 years that I had the property, Haart only contacted me to increase my rent, or when I've asked them to get in touch. Many of their team have been amazing, but, when it comes to their property manager, he has been very unhelpful and has refused to assist in an issue that relates to their property, even after I've left. After a chain of emails, I was told to deal with the issue myself, regardless of the fact I would have to act like I was still living at the address. After stating the issues with data protection, I was essentially told "Naa, it'll be ok..." I'm now having to chase companies to do something Haart should have done when the final property inspection was complete. Only Haart can rent a property where you don't have access to water and power readings, and then refuse to supply them at the end of the tenancy! If you're going to rent with Haart, make sure you know what you're signing up to. If there's the slight hint of "that's nothing to do with me", their property manager will refuse to help. Beware of all the 5 star reviews as their staff actively encourage you to do so. Lastly, if you're moving into a property in which Centrick are the managing agency. Don't! *Update* Josh, I can't reply to your comment so I will post it here... I understand you don't have access to the cabinets, however, your property manager completely washed his hands of the issue. If it wasn't for my relentless attempts via email to get answers, your property manager would have happily left me to deal with the issue myself. Only after pointing out the fact that your company has all the information I need, did your property manager go away and actually get it for me. I had to request every single step. This information should have been offered to me at the start. As the landlord you have a responsibility to your tenant. Your team didn't act accordingly and therefore left me to contact the involved parties and sort the issue myself. What would have been a 5 second email from your company to the management company, turned into a week long battle, for no reason other than to save yourselves 5 minutes of work. Maybe next time, your property manager should do the right thing, instead of trying to save himself 5 minutes. My review will be staying at 1 star.

James · 26 August 2023

★★★★★ 5/5

Google

It was a wonderful experience I had with haart lettings, especially Nadeem Makhalfa. He was helpful and kind, which made my journey smoother and easier in finding home

Mishal · 29 November 2023

★★★★★ 5/5

Google

My experience with haart was amazing to be honest. Harry went leaps and bounds to assist us in finding our new property. The rest of the team also were so helpful. I would definitely recommend them to anyone. Thanks guysPositiveResponsiveness, Quality, Professionalism

Seun · 26 August 2022

★★★★★ 5/5

Google

I don’t usually leave reviews but after viewing a couple of rentals with Harry I thought he needed to know how good he is. Very professional, knowledgeable and not over bearing at all. We didn’t feel pressured and the whole interaction was very pleasant. He must certainly be an asset to your company!

Claire · 16 December 2024

★★★★★ 5/5

Google

Alex is given me a lot of help and guidance when it came to dealing with my issues. Thank you to her and the Property Management team at Ashford Haart.

Paul · 26 August 2023

★★★★★ 5/5

Google

Excellent service. Happy to recommend. Andreas was both knowledgeable and supportive throughout our process.

Colin · 26 July 2024

★★★★★ 5/5

Google

Harry was very helpful, attentive to our needs, and got us a good flat. The service was top-notch and I will surely recommend Haart to my friends and family

Victoria · 30 March 2025

★★★★★ 5/5

Google

Nelio was the point of contact for me at Haart and i must say, he was friendly, punctual and very helpful. He was very quick to respond to all my queries during the tenant on-boarding process. My overall experience interacting with him and his colleagues has been excellent and pleasant. I strongly recommend them.

Uthkarsh · 26 January 2020

★★★★★ 5/5

Google

Nadeem has been fantastic throughout the whole process. I would highly recommend!

Ammar · 18 August 2024

★★★★★ 5/5

Google

Harry was extremely helpful throughout the process, I will definitely be using Haart if I need a property in the future

Taylor · 27 February 2024

★★★★★ 5/5

Google

We are very happy with the service provided by Harry Mclean at haart letting Ashford,kent .he is very professional and polite person we ever met ,he explained all the knowledge about property very clear , if we had any questions we always email him and he always replied in professional way so we are really appreciate his help 💯💯 …

Gurseb · 4 August 2024

★★★★★ 5/5

Google

Harry had a great approach to a client, very informative and keen to answer questions. Extremely helpful with the process. Harry always got back to me quickly about anything and also kept me on top of everything if there were any changes. The viewing he executed was lovely showed me the flat and talked through all the important bits filling me in straight away with information I didn’t get a chance to ask about! Absolutely fantastic!

Sabina · 26 August 2023

★★★★★ 5/5

Google

Harry McLean has been very genuine, helpful and answered all my questions. The staff went above and beyond at all times in answering queries, contacting me as soon as I sent the enquiry, registering my information further with the landlord and ensuring the communication is as smooth as possible. Harry has showed great problem solving skills and came with suggestions on viewing the property and made my experience so much positive. I highly recommend contacting him.

Dara · 26 August 2023

★★★★★ 5/5

Google

Nadeem Makhalf helped me in the kindest and most patient way, while encouraging me to ask all the questions I might have and making sure that I got all the information I wanted. Nadeem’s genuine focus on my needs and any possible solutions was exactly what I was hoping for before the call. Thank you so much, Nadeem - I hope many more have the opportunity to benefit from your approach to help the customers.

Magnus · 26 August 2023

★★★★★ 5/5

Google

My experience with Haart Ashford has been great. The agent Harry McLean has been extremely helpful and efficient throughout. I would recommend him to any future customers!

Ollie · 26 August 2023

★★★★★ 5/5

Google

I felt very comfortable dealing with Gary Rowlingson at Haart, Ashford. He was a pleasure to do business with and he was able to help sell my property very quickly and efficiently. I’d definitely recommend Gary and Haart to help you sell your home. After COVID-19 Lockdown, Paul Sharp took over dealing with the sale of my property (lockdown created a delay in the sale process). Paul was very supportive and a reliable friendly voice when dealing with the final stages of the sale process. He was always there keeping the wheels greased and helping me feel reassured - right up to completion. Paul is definitely another stalwart member of the Haart team.

Christopher · 13 January 2021

★★★★★ 5/5

Google

Harry was really helpful and informative, with helping me find a property.

Claudia · 30 June 2024

★★★★★ 5/5

Google

Siyamilan has been amazing especially with quick response through emails and calls. Keeping me updated and especially great with property maintenance!

Shyla · 28 December 2023

★★★★★ 5/5

Google

Even though a search for a new place is going slow and unsuccessful, Harry has helped me a lot and made sure to notify me of new updates regarding property I was interested in straight away. Really appreciate that as I feel like my time is valued and I’m not forgotten about as just a potential new tenant! So far I would definitely recommend using Haart and especially working with Harry

Wiktoria · 30 October 2023

★★★★★ 5/5

Google

Alexandra Barker is amazing! She has listened to my maintenance repair issue and had it resolved within 6 hours. Great Property Manager - Highly recommend

Sami · 26 August 2023

★★★★★ 5/5

Google

Great service from Haart! I had the pleasure of being serviced by Colin H., he was very helpful through the entire process. This was my first time renting anything ever and though it seemed daunting, Colin explained every step of the process making my life much much easier. Thanks Colin!

Nanyo · 4 October 2019