Trusted Agent profile Β· Ashford Β· Kent

haart Ashford reviews

β˜…β˜…β˜…β˜…β˜… Excellent

465 reviews across 3 platforms

3-4 Kings Parade High Street, Ashford, Kent, TN24 8TA

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haart's office in Ashford, Kent, at 3-4 Kings Parade High Street, is rated 4.8 out of 5 across 465 reviews on three platforms, including 443 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

443

Reviews on Google

This office

Facebook logo

3.3 / 5

20

Reviews on Facebook

This office

The Trusted Agent logo

5.0 / 5

2

Reviews on The Trusted Agent

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Ashford office, from every platform, shown as written. First names only.

5/5

Google

Andreas was very helpful during the viewing, warm and friendly, very informative and help the business relationship which a friendly efficient manner. Thank you.

Marlene Β· 27 May 2024

Agent replied Β· 25 August 2024

Dear Marlene, thank you for your kind feedback - Andreas on the sales team will be very pleased to receive it and look forward to helping you with your journey.

5/5

Google

Alex has been so supportive and informative throughout the management of our tenants, especially at the point of end of tenancy and the resolved the issues experienced by us, very professional and easy to deal with

Sheena Β· 26 August 2023

Agent replied Β· 25 August 2024

Thank you so much for kind feedback Sheena, Alex from the Ashford Property Management team will be delighted!

5/5

Google

Taylor was amazing agent, very helpful, quick to reply. Person in a office who would answer my phone calls was super lovely too, sadly can't remember his name, Haart estate agency in general was very proffesional

Greta Β· 26 August 2023

Agent replied Β· 25 August 2024

Thank you so much for kind feedback Greta, Taylor from the Ashford Lettings team will be delighted!

5/5

Google

Highly recommend Harry McLean- he couldn’t be more helpful. Helped us secure our place to start our family. Kept us updated every step of the way and chased things up for us. We’re very happy tenants!

Billie Β· 26 August 2023

Agent replied Β· 25 August 2024

Thank you so much for kind feedback Billie, Harry from the Ashford Lettings team will be delighted!

5/5

Google

Josh has been great in helping me source a new home, thank you πŸ™ …

Oscar Β· 17 October 2024

Agent replied Β· 23 October 2024

Thank you so much for kind feedback Oscar, Josh from the Ashford Lettings team will be delighted!

5/5

Google

As first time buyers everything was new to us and we needed all the support we could get. We are very thankful having Andreas as our estate agent and helped us through the whole process from viewing to completion. He was friendly and very chatty making us feel at ease and checking in on us along the way. Overall a very smooth process and happy in our new home - Grazie Mille Andreas!

A Β· 27 April 2024

Agent replied Β· 25 August 2024

Thank you so much for your very kind feedback regarding Andreas on the sales team, on behalf of Ashford sales, we wish you every happiness in your new home.

5/5

Google

Harry from the Ashford office gave us a rental evaluation for our new apartment. Ours is a new development so there's not much to compare to but he knows the local rental market and properties and we felt confident with the valuation he gave. Many thanks!PositiveResponsiveness, Professionalism

Tanya Β· 26 August 2022

Agent replied Β· 25 August 2024

Thank you very much for your kind words Tanya, Harry from Ashford Lettings team will be delighted!

5/5

Google

It was really great working with haart letting,every member of their team was really kind and helpful offering assistance through the phone,always answered their phone. it was my first time renting a property and I had no clue about a lot of things harry mclean answered all my questions amongst others, he was kind to offer assistance with my luggage’s as I was new to town :) I really applaud haart team keep up the good work, and I’m grateful for the amazing service provided.

Amina Β· 29 November 2023

Agent replied Β· 25 August 2024

Thank you so much for kind feedback Amina, Harry from the Ashford Lettings team will be delighted!

5/5

Google

My experience dealing with Haart, Ashford has been exceptional. Andreas has been professional and answers any queries I have quickly and with knowledge and politeness. Highly recommend this estate agent.

Kate Β· 29 December 2023

Agent replied Β· 25 August 2024

Thank you so much for kind feedback Kate, Andreas from the Ashford Sales team will be delighted!

5/5

Google

I highly recommend Haart. Sophie was brilliant at finding me a property as soon as I called in. The whole team were professional and got me moved into my new home very smoothly. Harry, Josh and Sophie were very attentive to my needs and I would highly recommend them as an agent!PositiveResponsiveness, Professionalism

Sophie Β· 26 August 2021

Agent replied Β· 25 August 2024

Thank you so much for your feedback, Sophie from the lettings team will be delighted!

5/5

Google

Haart Estate and Lettings Agency is really efficient and prompt. I do appreciate the smooth process. Thanks to Nadeem and Josh for their guidance, politeness, patience and professionalism. I do recommend them.

Omotola Β· 30 October 2023

Agent replied Β· 25 August 2024

Thank you so much for kind feedback Omotola, Joshua and Nadeem from the Ashford Lettings team will be delighted!

5/5

Google

Vicky was amazing as per usual What a great member of staff

Sam Β· 1 November 2024

Agent replied Β· 8 November 2024

Thank you so much for kind feedback Sam, Vicky from the Ashford Sales Team will be delighted!

5/5

Google

After having considerable problems with our current agent we decided to use Haart Ashford. Josh and his team went beyond all of our expectations, all in 4 days. Very efficient and professional service. I would definitely recommend Haart Lettings Ashford. Thank you Josh.

John Β· 9 November 2022

Agent replied Β· 8 November 2024

Thank you very much for your kind feedback John, Josh from our Ashford lettings team will be delighted!

5/5

Google

Property Manager Siyamilan Navaratnam has been an absolute pleasure to work with. Fantastic manager, quick response through emails, especially great with property maintenance making sure Tenants and Landlords are looked after.

Madeline Β· 30 October 2023

Agent replied Β· 25 August 2024

Thank you so much for kind feedback Madeline, Siyamilan from the Ashford Lettings team will be delighted!

5/5

Google

We were tenants of a property managed by Haart for two years and found them to be a very competent property management company. The check-out process was very well facilitated by them and I want to make a special mention about SIYAMILAN πŸ‘πŸ‘ who was very friendly, prompt in replying to my e-mails and keeping us informed of all the procedures we had to follow to make for a smooth exit from the house yesterday.

Lance Β· 28 January 2024

Agent replied Β· 25 August 2024

Thank you so much for kind feedback Lance, Siyamilan from the Ashford property management team will be delighted!

5/5

Google

Joshua W. has been my main contact throughout. He's been professional, courteous, honest, and on-point at all times. When the time came that we finally decided to instruct haart to market our property for rent, they secured good tenants within 2 weeks, and took care of everything, going the extra-mile. We are now in the first months of tenancy, and so far so good, thus I am happy to leave 5 stars.

Vincenzo Β· 28 March 2024

Agent replied Β· 25 August 2024

Thank you so much for kind feedback Vincenzo, Joshua from the Ashford Lettings team will be delighted!

5/5

Google

I have been in talks with Harry McLean over a property in Ashford Town. Harry is very professional and has provided an excellent service! Despite this being my first time in the housing market, he has made everything clear and easy to understand!

Tadi Β· 24 October 2022

Agent replied Β· 23 October 2024

Thank you very much for your kind feedback Tadi, Harry from our Ashford lettings team will be delighted!

5/5

Facebook

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Charmante Β· 23 October 2022

5/5

Google

Fantastic agency and Nadeem was really helpful with my questions. Would definitely recommend to anyone looking to use them.

Toby Β· 26 June 2024

Agent replied Β· 25 August 2024

Thank you so much for kind feedback Toby, Nadeem from the Ashford Lettings team will be delighted!

5/5

Google

Professional & easy to do business with. The online portal that tracks the progress to completion is particularly impressive and allows you to see at a glance how the deal is going, documents to be uploaded and the next steps. We dealt with Colin on this deal and I hope that we can do business again very soon.

Mark Β· 6 October 2019

Agent replied

Dear Mark, Thank you for leaving such great and detailed feedback about your experience with haart Ashford (Lettings). Thank you again for your star rating! Regards haart Ashford (Lettings)

5/5

Google

I very much appreciate the quick response regarding my enquiries. Harry was particularly helpful in getting me registered and finding places to view that fit my needs. Very professional and enthusiastic, I feel well supported in my search for my new home.PositiveResponsiveness, Quality, Professionalism

Amy Β· 26 August 2022

Agent replied Β· 25 August 2024

Thank you very much for your kind words Amy, Harry from our Ashford Lettings team will be delighted!

5/5

Google

Nadeem was great to speak to and helped me with my rental situation

Chay Β· 23 September 2024

Agent replied Β· 23 October 2024

Thank you so much for kind feedback Chay, Nadeem from the Ashford Lettings team will be delighted!

5/5

Google

Charlotte from haart lettings has been great and always willing to help and goes the extra mile. Thank you 😊 …

Missy Β· 2 January 2026

Agent replied Β· 16 January 2026

Dear Missy, thank you for taking the time to leave Charlotte from the haart lettings team your kind review - we look forward to helping you in the future.

5/5

Google

Nadeem was very helpful and informative! I would highly recommend to anyone looking for a rental property :)

Ella Β· 26 June 2024

Agent replied Β· 25 August 2024

Thank you so much for kind feedback Ella, Nadeem from the Ashford Lettings team will be delighted!

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Questions about haart Ashford

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Ashford won Platinum.

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