Every review we hold for the Ashford office, from every platform, shown as written. First names only.
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5/5
GoogleJosh and the team have been really easy to deal with, very accommodating and worked just before and during Christmas ('21) and New Year ('22) period to help find tenants. And although living aboard and with a +8hr time difference it was effortless. Super helpful whenever I have questions and needed anything sorting out.
Would highly recommend Josh and the team ππΌPositiveResponsiveness, Professionalism
S Β· 26 August 2022
Agent replied Β· 25 August 2024
Thank you for your kind feedback Sanjay, Josh from our Ashford Lettings team will be delighted!
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5/5
GoogleAndreas was brilliant in helping us get started in the house-buying process for the first time, always happy to help and answered any questions straight away with enthusiasm. He made the process feel so much easier. Would definitely recommend.
Emily Β· 27 May 2024
Agent replied Β· 25 August 2024
Emily, its always lovely to get positive feedback but this is particularly sweet as we at Haart in Ashford go out of our way to be enthusiastic, helpful and to make the moving process easier. Andreas in our sales team will be delighted both for your review and to have helped with your finding of a property.
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1/5
Googlethe branch manager forged our signature which we have had to report to the police and the branch were fully aware
also false promises do not keep to what they say sell your property elsewhere
Susan Β· 13 February 2026
Agent replied Β· 13 April 2026
Good morning Susan,
Iβm sorry to hear that this has been your experience. The branch manager is Michael Watts, and his contact details are 01233 620340 or michael.watts@haart.co.uk. He would be more that happy to talk to you about this and get it resolved.
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5/5
GoogleA big thanks to Siyamilan at Haart who took care of arranging my tenancy renewal. He was really helpful and went the extra mile to ensure I was happy with the outcome. He answered all my questions expertly and quickly and was really professional throughout. I couldn't be happier.
R Β· 24 October 2023
Agent replied Β· 23 October 2024
Thank you so much for kind feedback Richard, Siyamilan from the Ashford Property Management team will be delighted!
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5/5
GoogleWe sold our house with haart, Andreas & Simon was fabulous⦠they kept us updated throughout the whole experience! We had a quick sale completed within 3 months! Super happy and would recommend haart within an instant.
Nemos Β· 26 June 2024
Agent replied Β· 25 August 2024
Thanks for your review Andreas and Simon in the Ashford sales team will be delighted. It was great to help you on your journey lets hope we can be of assistance again in the future.
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5/5
GoogleEsra has been absolutely fantastic during the process. She seems like she knows what shes doing and has a good knowledge on property market making the process smooth and with professionalism.
E Β· 2 October 2024
Agent replied Β· 23 October 2024
Thank you so much for kind feedback, Esra from the Ashford Sales team will be delighted!
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5/5
GoogleI intended to rent an apartment but due to changed circumstances,I did not end up doing so. Nevertheless, Harry was an incredible help. He was very attentive and quick to answer any questions I had which made the whole process so much smoother. Thank you to Harry for all your help!
Jemma Β· 26 August 2023
Agent replied Β· 25 August 2024
Thank you so much for kind feedback Jemma, Harry from the Ashford Lettings team will be delighted!
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5/5
GoogleI have recently rented a property through Haart and Harry was amazing throughout. He made the process so much less stressful than it could have been, and made sure to check in through the process to make sure I was happy with everything.
Ellie Β· 27 February 2024
Agent replied Β· 25 August 2024
Thank you so much for kind feedback Ellie, Harry from the Ashford Lettings team will be delighted!
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5/5
GoogleThankyou Charlotte for helping me to find the right rental property. You are incredible, very responsible person . Thankyou for your professionalism and efficiency throughout the rental process . Really appreciate your help and quick responses throughout the process.
Aiswarya Β· 2 January 2026
Agent replied Β· 16 January 2026
Dear Aishwarya, thank you for taking the time to leave Charlotte from the haart lettings team your kind review - we look forward to helping you in the future.
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5/5
GoogleAndreas has been very professional and warm and welcoming throughout my process of looking for a new home. His very informative and always keeps in touch with valuable information and listings. I would definitely recommend Andreas and Haart, top guy.
John Β· 28 March 2024
Agent replied Β· 25 August 2024
John, thanks for your review. Lovely to know our approach is bearing fruit for you. Andreas in our sales team will be delighted.
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5/5
GoogleAndreas was nothing less than exceptional. From the begging him and Simon have been available to answer every questions we had for them and both worked extremely quickly to get the property reserved for us. Would recommend to anyone.
Tom Β· 28 March 2024
Agent replied Β· 25 August 2024
Dear Tom, thank you for your kind review of Andreas and Simon on the sales team they are very much looking forward to helping you with your onward purchase.
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5/5
GoogleTaylor from Haart Ashford has been amazing and very effecient in helping us find a house, within the area we wanted, in a short duration of time. She has been easy to get into contact both via phone and email. Overall, highly satisfied with her and Haart's efforts.
Shikha Β· 26 August 2023
Agent replied Β· 25 August 2024
Hi Shikha, thank you so much for your five star review. Taylor will be delighted with the feedback. Thanks again Josh haart Lettings Ashford
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5/5
GoogleOut Lettings Agent Taylor was brilliant, from start to finish. The renting process was really simple and any questions were answered quickly. Taylor is very friendly and made us feel very at ease when viewing our house, we are really happy with her service and our new home!
Jennifer Β· 26 August 2023
Agent replied Β· 25 August 2024
Thank you so much for kind feedback Jennifer, Taylor from the Ashford Lettings team will be delighted!
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5/5
GoogleI spoke to Harry today regarding a rental property in Ashford.
Harry was so helpful, knowledgeable & polite, he was a true breath of fresh air.
Some of the other Companies I've spoken to over the last week could learn a lot from his Customer Service skills.
Sue
Sulia Β· 26 August 2023
Agent replied Β· 25 August 2024
Thank you so much for kind feedback Sulia, Harry from the Ashford Lettings team will be delighted!
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4/5
GoogleThank you Nadeem.
You and your agency have been really supportive and helpful in the smooth transition into the apartment.
We really appreciate it!
Arvind Β· 25 November 2024
Agent replied Β· 9 December 2024
Thank you so much for kind feedback Arvind, Nadeem from the Ashford Lettings team will be delighted!
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5/5
GoogleNadeem at the Ashford branch has been absolutely amazing! This will be mine and my partners first time renting and his customer service has been immaculate, all my questions are answered and I havenβt been made to feel silly for asking so many as new things can feel really overwhelming. Any queries he is just a phone call away, and does the absolute best to guide us through this process. Cannot recommend him enough!
Leah Β· 25 October 2024
Agent replied Β· 8 November 2024
Thank you so much for kind feedback Leah, Nadeem from the Ashford Lettings team will be delighted!
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5/5
GoogleJust wanted to leave a review as a huge thank you to Joshua! Made the process so much less scary for my family and I which we are so grateful for 5/5 amazing customer service
Zoe Β· 27 May 2024
Agent replied Β· 25 August 2024
Thank you so much for kind feedback Zoe, Joshua from the Ashford Lettings team will be delighted!
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5/5
GoogleAndreas was very helpful in showing us around the viewing we had booked through Haart. On our second viewing he was again accommodating to our needs and always very good at communicating after the viewings.
Sally Β· 27 May 2024
Agent replied Β· 25 August 2024
Dear Sally, thank you so much indeed for your kind feedback regarding Andreas from the sales team - we sincerely hope we can help you through every step of the buying process.
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5/5
GoogleMy experience with Edie Graham at heart estate agents in Ashford was very positive. She was so helpful and always available to discuss properties with me as well as making herself available for any viewings that I requested.
A very professional estate agent to deal with.
Louise Β· 30 September 2023
Agent replied Β· 25 August 2024
Thank you very much for your kind feedback Louise, Edie from our Ashford sales team will be delighted!
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5/5
GoogleAndreas was such a helpful and informative estate agent during our viewing. He had continuously kept us in the loop regarding other potential properties and is also very quick to respond to all our questions! Thank you again!
Dayna Β· 27 February 2024
Agent replied Β· 25 August 2024
Thank you so much for kind feedback Dayna, Andreas from the Ashford Sales team will be delighted!
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5/5
GoogleI had a great time at The Panorama. Siyamilan Navaratnam and Julie Edwardes were very supportive especially whenever i have requests, the response was fantastic and swift. I canβt appreciate you enough for making my stay a pleasurable one. I am grateful.
Adigun Β· 29 November 2023
Agent replied Β· 25 August 2024
Thank you so much for kind feedback Adigun, Siyamilan & Julie from the Ashford property management team will be delighted!
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5/5
GoogleAndreas is one of the best and professional estate agents i have ever come across. He has always made mine all the property viewing with haart estates up to the mark.
Revati Β· 26 June 2024
Agent replied Β· 25 August 2024
Revati, thanks for your kind words. Andreas in our Ashford sales team will be moved and delighted by them. We look forward to finding your dream property for you.
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5/5
GoogleThank you so much Esra for finding our dream home . She is very friendly and helpful. Highly recommended π β¦
Prami Β· 4 December 2024
Agent replied Β· 9 December 2024
Dear Prami, thank you so much for your kind feedback regarding Esra from the Ashford sales team - we very much look forward to helping you through your journey.
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5/5
GoogleVicky is a great agent he keeps me informed about my deal and I look forward to working with him in the future.
Andriy Β· 2 November 2024
Agent replied Β· 8 November 2024
Dear Andriy, Thank you for your kind review regarding Vicky from the Ashford Sales Team. We wish you the very best for the future !
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