haart Ashford reviews

★★★★★ 5/5

Google

I used Haart to let my property and found that Josh and team went above and beyond to make me feel valued and assisted, and found Josh demonstrated his skill and knowledge very well throughout my engagement with Haart. A big thank you to Josh and his team.

Steve · 28 March 2024

★★★★★ 4/5

Google

Harry has been very helpful with all my requests, he responds very quickly and always keeps in touch to make sure everything is ok and to check all my requests have been done! Also have to mention Milan, responds very quickly, within the hour sometimes! helps me with all property queries and gets things sorted asap!

Paige · 30 September 2023

★★★★★ 5/5

Google

My experience was amazing with Haart Lettings Agents, Josh went above and beyond to make sure he found me my perfect property and made the process seem easy and quick. He was always available not only the phone but also in the branch to help me finish my referencing and make sure there was no delay in my move in what so ever, service like this is hard to come by as most agents don’t prioritise you. I could not thank him enough and can hand on heart say I’ve received a 5 star service with no doubt. I’m extremely happy with property and extremely happy with Josh, I highly recommend him as your letting agent and will always use him when the time comes to move.

Tomas · 26 August 2020

★★★★★ 5/5

Google

From the start I have dealt with Edie who goes out of her way to find us the property of our dreams. Always on the other end of the phone without fail and I’m 100% certain she’ll find me the perfect property in no time. Hassle free always with her, I recommend Haart and especially Edie highly!

Sam · 26 August 2023

★★★★★ 5/5

Google

I will never forget Charlotte. I currently live miles away from the area I was looking to rent in, and Charlotte did the unthinkable (because most estate agents don’t do this). She kindly offered to take videos of the property so I could …

Srisha · 13 January 2026

★★★★★ 5/5

Google

Thank you Harry, great guy, great customer centric service attitude. I appreciate your empathetic concern on my current rent situation. I look forward to doing business with you. Regards, Bright

Ola · 7 January 2025

★★★★★ 5/5

Google

I viewed a property over the weekend, Charlotte showed us around the house. She was very knowledgeable about the house and the area. She was able to answer all of the questions she had and was very nice and friendly

Georgia · 13 February 2026

★★★★★ 5/5

Google

I recently had the pleasure of meeting Katie. She was very professional and helpful when viewing a property I was keen on. Although I was too late for the first property Katie very quickly found a property that was even better and turned out to be perfect for me! Offer has been accepted and I'm excited to complete. Thanks again to the lovely Katie!! Highly recommend.PositiveResponsiveness, Professionalism

Shelley · 26 August 2022

★★★★★ 5/5

Google

I'll have to say Nelio at Haart Ashford is by far the most helpful agent I've worked with in my hunt for a new flat. He's very personable and professional yet flexible in his approach and helped me find the perfect home for myself and my son. I've dealt with quite a few in the past months from different agencies and no one has been as accommodating and 'non-salesy' (which is what I always dread with estate agents). He's also helped me to get in touch with various services to get my insurance, bills and new furniture set up. I'm very happy with my experience and would recommend to anyone who's looking in the area.

Dayana · 21 February 2020

★★★★★ 5/5

Google

I would like to thank the Haart agency for their help. Especially Nadeem. We were helped only by the Haart agency. We looked for housing for 7 months and no one helped us. We thank Nadeem for the great work he has done. I am grateful that there are such people in Ashford.

IULIIA · 24 October 2023

★★★★★ 5/5

Google

The Haart letting service was extremely swift and efficient. Absolutely everything was taken care of. Other than signing documents (all sent via a portal and extremely easy to follow) I really didn't have to do anything. I was always responded to very quickly, whether by email, text or phone. We agreed the monthly letting rate at the start of the process and it wasn't long before a tenant was agreed at that rate. The first monthly payment came in with the set-up fee taken off, plus the charge for having a professional itinerary completed, and the regular monthly charge, including rental insurance, so I didn't have to make any outgoing payments whatsoever. I have just received the 1st normal payment which is actually £2 more than what I had hoped to get each month in my pocket. I am very happy considering I don’t need to do anything at all moving forward. A job very well done - Thanks to Colin and Nelio

Nathan · 12 November 2019

★★★★★ 5/5

Google

I couldn’t recommend Joshua White from Haart Ashford highly enough! He has made the process of renting out our flat so easy, due to his responsiveness and excellent communication throughout. Joshua kept us well informed and updated and was such a positive person to deal with. We are very thankful to Joshua and the rest of the team for their commitment to making things as simple and straightforward as possible.PositiveResponsiveness, Professionalism

Kayleigh · 10 December 2021

★★★★★ 5/5

Google

Harry did a great job in supporting us in finding a rental property. He accommodated late evening times and was really professional throughout all his communications. He went over and above what I would have expected. Thank you!

BHASWANTH · 13 February 2026

★★★★★ 5/5

Google

I would like to thank the Haart agency for their help. Especially Nadeem. We were helped only by the Haart agency. We looked for housing for 7 months and no one helped us. We thank Nadeem for the great work he has done. I am grateful that there are such people in Ashford.

Juliya · 30 September 2023

★★★★★ 5/5

Google

Our experience with Haart lettings was brilliant. Joshua was so helpful, efficient, knowledgeable and such a genuine guy which made the whole experience very smooth and easy going. Joshua managed to let out our property in a matter of weeks. We are extremely grateful for the amazing service and would 100% recommend Haart Ashford.

Hannah · 26 August 2023

★★★★★ 4/5

Google

I recently connected with Harry McLean from Haart agency. Harry was prompt and professional to reply to all my questions. He also arranged tour of property within lesser time. Thanks again.

Shweta · 9 November 2024

★★★★★ 5/5

Google

I have to really thank Andreas, he is a very helpful agent, always available to help. Honest and straight, he gives advice in a crystal clear way. I highly recommend Andreas 5 stars! He cares for his clients, he really wants to help them.

Alberta · 28 March 2024

★★★★★ 5/5

Google

Me and my husband dealt with Andreas at the Ashford branch of Haart and found him to be very helpful, punctual and understanding to our individual situation all in which he has conducted in a professional and polite manner.

Louise · 26 June 2024

★★★★★ 5/5

Google

Excellent customer service from Steven Merralls of Haart Estate agents. My phone was malfunctioning so it would connect, then drop the call immediately. Even though all he had to go on was an incoming call list, Steven took it upon himself to call me, ascertain my requirements, and act on them, booking an appropriate property viewing in mere minutes. Many thanks Steven, it's appreciated.

John · 26 August 2022

★★★★★ 5/5

Google

In our house searching quest we have engaged with a number of different agents, some are worthy of a good review and some I would not waste my time on. Haart are without any doubt at the top of that scale. For me, the front face of Haart was Abbie, the young and very professional lady who showed us the property. After that initial interaction with the Ashford office, Jordan from Haart's Medway office took over the communication. I have got to say it was a real pleasure engaging with her. Jordan, as with Abbie are true assets to Haart and should the time arise that we are looking to buy another property, I sincerely hope that both Jordan and Abbie are still working there!PositiveResponsiveness, Professionalism

Andy · 9 October 2024

★★★★★ 5/5

Google

These agents truly did go above and beyond our expectations of an estate agent. A big thanks to Simon, Andreas and Gary for their help and support throughout the process, they've been very knowledgable and honest, as well as providing us with realistic expectations along the way, would definitely recommend.

Nathaniel · 30 September 2023

★★★★★ 5/5

Google

Once again we had excellent service from haart at Ashford, so a special thanks to Harry Mclean for finding us yet another good tenant. Thank you Harry.

Pete · 19 December 2024

★★★★★ 1/5

Google

You would be forgiven for thinking with all the names that appear throughout these reviews that the have a massive team in this Haart office, however they dont! its just how frequently the staff turn over. Trainee after trainee each one as …

Bradley · 13 December 2025

★★★★★ 5/5

Google

The letting agent Nadeem Makhalfa was very friendly experienced and professional. I am renting a property in a town Ashford and he provided a lot of useful information and guidance. I am looking forward to working with him in the future.

Nila · 27 April 2024