Trusted Agent profile

haart reviews

★★★★★ Excellent

465 reviews across 3 platforms

3-4 Kings Parade High Street, Ashford TN24 8TA

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haart's Ashford office at 3-4 Kings Parade High Street is rated 4.8 out of 5 across 465 reviews on three platforms, including 443 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards. Checked 9 October 2026.

Google logo

4.9 / 5

443

Reviews on Google

This office

Facebook logo

3.3 / 5

20

Reviews on Facebook

This office

View Agents logo

5.0 / 5

2

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

Trusted Agent 2026 results for haart. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Ashford office, from every platform, shown as written. First names only.

5/5

Google

I had the pleasure of dealing with Esra at Haart Ashford. She got me registered and even arranged a couple of viewings for me over the weekend. She took the time to understand exactly what I was looking for and matched me with suitable …

Shanta · 22 July 2026

Agent replied · 22 August 2026

Dear Shanta, thank you for taking the time to leave Esra from the haart sales team your kind review - we look forward to helping you in the future.

5/5

Google

Highly recommended! We are very thankful for Harry McLean's help throughout our rental process. As newcomers to the UK rental market, we had numerous questions and uncertainties, but Harry was always there to provide clear answers and expert advice. It was reassuring to know that we could reach out to him at any time, and he was always quick to respond and address our concerns. Thanks to Harry, we found a great place to rent, and we couldn't be happier with the experience.

Salih · 30 October 2023

Agent replied · 25 August 2024

Thank you so much for kind feedback Salih, Harry from the Ashford Lettings team will be delighted!

5/5

Google

Elliot has been very good and his performance and expertise on selling my property has been outstanding.

Noel · 13 February 2026

Agent replied · 13 April 2026

Dear Noel, we’re so grateful for your five-star review. Please don’t hesitate to get in touch if we can help with anything else.

5/5

Google

Nadeem has been my main contact throughout and as a new person to ashford he made felt the whole process of renting the flat at ease and smooth with official confirmation of flat booking happing less than half a day.He's been professional, courteous, honest, and on-point at all times. He took care of everything, going the extra-mile.He has full knowledge in the field and I can recommend him.Leaving 5stars .Cheers

Imran · 27 April 2024

Agent replied · 25 August 2024

Thank you so much for kind feedback Imran, Nadeem from the Ashford Lettings team will be delighted!

5/5

Google

Am so impressed with the service I have received from Nadeem . He made my search for an apartment an amazing journey. Every one knows search for apartment is difficult but Nadeem has made it super amazing for me . I would recommend him anytime. He has such a pleasant , calm and joyful voice. The way he interact with, is like he know from long time before even though is the first time talking to you Nadeem thank you for your patience with me and helping me with my apartment hunting journey here the in the United Kingdom. Many many thanks too you . Continue being that joyous interacted person you are. Keep that good energy you bring to this company . Continue doing a great job. You deserve more than 5 ⭐. Thank you Nadeem .

Dalanily · 26 August 2023

Agent replied · 25 August 2024

Thank you so much for kind feedback Dalanily, Nadeem from the Ashford Lettings team will be delighted!

5/5

Google

First time contacting Haart. Saw new property at 19.00. I rang them on off chance and agent who explained that now closed but would pass on .my request for viewing. Simon contacted following day, and made appointment for viewing speedily and in a freindly manner. Was met by Andreas on site. Great guy, friendly and sociable, and really helpful. Took us around house then left us to it. Was then able to answer all questions. Highly recommend company and especially Andreas.

John · 26 August 2023

Agent replied · 25 August 2024

Thank you so much for kind feedback John, Simon and Andreas from the Ashford Sales team will be delighted!

5/5

Google

I highly recommend Harry McLean to anyone in search of a property. Harry truly goes the extra mile to ensure his clients' satisfaction and provides exceptional service throughout the entire process. Although my partner and I ultimately decided not to proceed with the property Harry showed us, he still went above and beyond to accommodate our needs. He managed to secure video footage of the property for us, allowing us to get a virtual feel for it. Moreover, Harry even went out of his way to arrange a viewing for us, showcasing his dedication and commitment to his clients. One of the standout qualities of Harry is his friendly nature. He is approachable, easy to talk to, and always willing to help. He patiently listened to our preferences and requirements, providing valuable insights and guidance along the way. His professionalism combined with his warm demeanor made the entire property search process a pleasant and enjoyable experience. Overall, I cannot speak highly enough of Harry McLean as an estate agent. His willingness to go above and beyond, his efforts in securing video footage and arranging a viewing, and his friendly nature make him a top choice for anyone in need of a reliable and dedicated estate agent. I wholeheartedly recommend Harry to anyone embarking on their property search journey.

Linnea · 26 August 2023

Agent replied · 25 August 2024

Thank you so much for kind feedback Linnea, Harry from the Ashford Lettings team will be delighted!

5/5

Google

I recently sold my property with Haart Ashford and I couldn't me more pleased with the experience. From our initial meeting, Esra was very professional and friendly. Throughout the process, communication was excellent and was kept informed of every viewing and feedback from potential buyer. I highly recommend Esra / Haart and thank her again for her professionalism.

Dominique · 25 October 2024

Agent replied · 8 November 2024

Dear Dominique, Thank you for your kind review regarding Esra from the Ashford Sales Team. We wish you the very best for the future !

5/5

Google

Contacted haart, Ashford, Kent to arrange a property valuation. Received a call back the same day and a suitable appointment was made with Simon Poore. Simon arrived at the appointed time with a smile and a cheerful manner. He discussed the property in depth, explained the process and offered much appreciated professional advice with superb communications throughout. Very satisfied with the service, thanks to Simon. Martin Foster.

Martin · 27 May 2024

Agent replied · 25 August 2024

Martin, thanks for your kind feedback. Simon in our sales team will be delighted to have been of help.

5/5

Google

Harry has been amazing during my house search process. He went out of his way to go back to the property twice to check measurements for me to ensure my furniture would fit. He has been efficient and reliable at returning my calls and answering all my questions. If all letting agents where like Harry it would make life a lot easier for . everyone. Would recommend haart to others based on the service I have received from Harry.

Natalie · 26 August 2023

Agent replied · 25 August 2024

Thank you so much for kind feedback Natalie, Harry from the Ashford Lettings team will be delighted!

5/5

Google

I recently had a viewing with Esra and had a great experience. She was friendly, professional, and very informative throughout the viewing. She took the time to answer all of my questions and made the whole process feel relaxed and …

Mel · 22 July 2026

Agent replied · 22 August 2026

Dear Mel, thank you for taking the time to leave Esra from the haart sales team your kind review - we look forward to helping you in the future.

5/5

Google

Andreas has been wonderful in helping my partner and I search for our new home. He took his time in explaining everything to us in great detail and guiding us as first time buyers through the process of it all. He was always there to answer any questions to the best of his knowledge and even chasing people up. Can’t thank him and his team enough!

Emilija · 27 May 2024

Agent replied · 25 August 2024

Emilija, I know Andreas in our Ashford sales team will be so happy to have received your positive feedback. As a team we are just glad to have been able to help you with your first home. Not long now!!

5/5

Google

I was very impressed with Gareth. He has in-depth knowledge, is very polite and pleasant. He is an excellent agent, took the time to look at the property in detail, and was patient with answering questions. I will ask for him specifically in the future. I am very grateful, thank you Gareth

Michaela · 9 December 2024

Agent replied · 23 December 2024

Dear Michaela, thank you so much for your kind feedback regarding Gareth from the sales team - Gareth will be glad to help you in any way in the future.

5/5

Google

Harry was an amazing agent at Haart. I was a first time home seeker and he clearly explained all the stages. Harry called me to update me at each stage. Even when I did not manage to secure to house to rent with them Harry helped me get my holding deposit in the time that he assured I would get. Thank you for such an experience.

Masieni · 28 March 2024

Agent replied · 25 August 2024

Thank you so much for kind feedback Masieni, Harry from the Ashford Lettings team will be delighted!

5/5

Google

I had an issue with my hot water, Arandeep was able to resolve the issue over the phone!

Taj · 13 December 2025

Agent replied · 13 April 2026

Thank you very much for your kind feedback Taj, Arandeep from our Property Management team will be very happy.

5/5

Google

Charlotte was really nice and accommodating during the viewing appointment.

Abdul-Razak · 13 February 2026

Agent replied · 13 April 2026

Dear Abdul, thank you for taking the time to leave Charlotte from the haart lettings team your kind review - we look forward to helping you in the future

5/5

Google

Charlotte was great at showing me around the flats

Paul · 13 February 2026

Agent replied · 13 April 2026

Dear Paul, thank you for taking the time to leave Charlotte from the haart lettings team your kind review - we look forward to helping you in the future

5/5

Google

Viewed a property yesterday with Andreas. He was very charismatic & welcoming. There were a few of us viewing but he took the time to personally thank me for coming & say goodbye. Although the property was a bit out of my price range Andreas gave me hope something more suitable will come up. Fingers crossed! Keep sending those emails through please haart 😊

Claire · 28 March 2024

Agent replied · 25 August 2024

Dear Claire, many thanks for your feedback regarding Andreas on the sales team - he looks forward to helping you with your ongoing property search.

5/5

Google

We have had a good experience selling with Haart. Gareth Harmer was professional and courteous and Esra Akdogan went out of her way to ensure the viewings went well and was quick to respond and proactive. We felt like we were in good hands through the process.

Ben · 19 December 2024

Agent replied · 23 December 2024

Thank you so much for kind feedback Ben, Esra and Gareth from the Ashford Sales team will be delighted!

5/5

Google

Taylor was absolutely amazing from start to finish, truely goes the extra mile to ensure client satisfaction. Taylor went above and beyone to accommodate our needs as a family, showcasing dedications and commitment to his clients. Overally I cannot recommend Taylor highly enough as an estate agent, her willingness to go above and beyond, friendly nature makes her a top choice for anyone in need of a reliable and trustworthy estate agent.

Bhish · 26 August 2023

Agent replied · 25 August 2024

Thank you so much for kind feedback Bhish, Taylor from the Ashford Lettings team will be delighted!

5/5

Google

Really a very respectful and decent agency. I felt very comfortable ever since I registered with them & throughout my search for properties, whenever I saw a property marketed by Haart go for it. Taylor is such a great agent who helped me through my journey to get my property & I would like to thank her for her efforts. I will recommend Haart Lettings everytime I'm asked for advice regarding properties.

Mohammad · 26 August 2023

Agent replied · 25 August 2024

Hi Mohammad, thank you so much for your five star review. Taylor will be delighted with the feedback. Thanks again Caroline haart Lettings Ashford

5/5

Google

I highly recommend Andreas Leven , he is very helpful, kind and has a friendly nature. Answered all my questions and went above and beyond to make sure my quires were fully detailed. Went the extra mile to ensure me and my mum were fully looked after, and provided a high quality tour throughout the viewings. He listened to our preferences and recommended properties, which fell into our criteria to our liking.

Vanessa · 26 August 2023

Agent replied · 25 August 2024

Thank you so much for kind feedback Vanessa, Andreas from the Ashford Sales team will be delighted!

5/5

Google

Thank you Mia and team at Haart sales for supporting me on our house sale. I would highly recommend Mia to anyone looking to sell in the Ashford area. I sold our UK property whilst being based abroad and from the very first call with Mia, I found her clear and confident about what we were going to do and how much we were going to get for the house which was at the top end of my range. All previous agents I had spoken to told me I’d get the lower end of my range. My house sale closed today and I got pretty much bang on what Mia said I would on our very first call. It was a somewhat tough situation with us renting out the property and having to manage unaccommodating tenants which Mia did professionally. Mia’s knowledge of the market was reassuring and her confidence in knowing what we were going to get and how we were going to do it, instilled a level of confidence and put my mind at ease. Mia was always available to discuss approaches to marketing the property and guiding me when we received offers right through to guiding on what I should be doing once offer was accepted including type of solicitor to find and keeping me informed on when bank and buyer surveys would be happening at the house. Thanks again for all your help during the sale, Mia.

Jason · 10 December 2022

Agent replied · 9 December 2024

Jason, that is a lovely review. I can see Mia's smile broadening as I type this reply. Both Mia and the rest of the Ashford Sales team are absolutely made up.

5/5

Google

Just wanted to share how helpful and professional Harry was in recently accommodating myself and my family in finding a rental property. We cannot fault his service in any way. So very helpful and attentive. Would definitely recommend!! Thank you Harry !!! A 5 star service!

Kerri · 20 December 2024

Agent replied · 23 December 2024

Thank you so much for kind feedback Kerri, Harry from the Ashford Lettings team will be delighted!

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Questions about haart

How many reviews does haart have?

haart's Ashford office has 465 reviews across three platforms: 443 on Google, 20 on Facebook, 2 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.

What is haart's rating?

haart is rated 4.8 out of 5 across all 465 reviews, and 4.9 out of 5 on Google from 443 reviews, checked 9 October 2026.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Ashford won Platinum.

Where is haart's Ashford office?

haart, 3-4 Kings Parade High Street, Ashford TN24 8TA.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.