Trusted Agent profile · Ashford · Kent

haart Ashford reviews

★★★★★ Excellent

465 reviews across 3 platforms

3-4 Kings Parade High Street, Ashford, Kent, TN24 8TA

Part of haart, see every office.

haart's office in Ashford, Kent, at 3-4 Kings Parade High Street, is rated 4.8 out of 5 across 465 reviews on three platforms, including 443 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

443

Reviews on Google

This office

Facebook logo

3.3 / 5

20

Reviews on Facebook

This office

View Agents logo

5.0 / 5

2

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Ashford office, from every platform, shown as written. First names only.

5/5

Google

It was an amazing experience. I met with Harry, who was really nice and welcoming and patient as well. Thanks for making us feel welcomed at viewings even before getting the property. It means a lot

Jennifer · 18 November 2024

Agent replied · 9 December 2024

Thank you so much for kind feedback Jennifer, Harry from the Ashford Lettings team will be delighted!

5/5

Google

Thank you so much to Nelio for providing an excellence service on behalf of Haart. Apart from the obvious, everything was done for me at a swift pace. I am truly grateful- Thank you, Nelio.

Sophie · 9 February 2020

Agent replied

Hi Sophie, thank you so much for your positive comments about haart Ashford (Lettings)! Thank you again for your star rating! Regards haart Ashford (Lettings)

5/5

Google

I’ve had an excellent experience with this letting agency. Loana-Emilia, in particular, has been exceptionally helpful and responsive. She consistently provided prompt and efficient replies, making the process much smoother. I greatly appreciate her support. Highly recommend!

Melody · 9 October 2024

Agent replied · 23 October 2024

Thank you so much for kind feedback, Josh and Siyamilan from the Ashford Lettings team will be delighted!

1/5

Facebook

I saw a property on rightmove that me and the wife really wanted to view, so rang Harrt to try and arrange a viewing. I literally rang them every day for a week to try and arrange a viewing but every time I called I was either given an excuse as to why they hadn't been able to get hold of the vendor or why they hadn't at least called me to back yo update me on not being able to get hold of the vendor. on the 7th day of calling them I got given a number of the agent dealing with the property. I called several times and left numerous messages only to be ignored! Ive still not heard back and that was nearly a week ago now! needless to say I've given up on trying to view the property now and wouldn't waste my breath trying to contact them again over any future properties.

Mike · 31 August 2020

Agent replied

Dear Mr O'Hare I am very sorry to hear about your experience, as I do not have your details for the Ashford branch can I ask you to contact me and let me know which property and agent you were trying to deal with so I can investigate this further. gareth.harmer@haart.co.uk

5/5

Google

I have had the pleasure of dealing with Josh for the past six years, and his consistency and professionalism have been exceptional. I highly recommend him to anyone seeking a reliable and trustworthy agent.

Scarlett · 18 November 2024

Agent replied · 9 December 2024

Thank you so much for kind feedback Scarlett, Josh from the Ashford Lettings team will be delighted!

5/5

Google

Having recently bought our first rental property we needed a lettings agent we felt comfortable and confident with. I spoke to several and have to say I am so pleased we settled with Josh from Haart Lettings. He is so professional yet extremely approachable and has complete knowledge in the local market. The process was painless and any questions dealt with in a very speedy manner. I would have no hesitation in recommending their services

Lesley · 26 August 2021

Agent replied · 25 August 2024

Thank you very much for your kind words Lesley, Josh from the Ashford Lettings team will be delighted!

5/5

Google

Joshua white is an outstanding and vey sociable agent. He went extra miles throughout the whole process to make sure we get the house and moved smoothly. He was always available for calls and extra questions. A brilliant human being. I will definitely recommend Haart Ashford, you feel very welcome from the branch doorsteps. Amazing staffs.

Arsene · 26 August 2023

Agent replied · 25 August 2024

Thank you very much for your kind feedback Arsene, Joshua from our Ashford lettings team will be delighted!

5/5

Google

I sincerely think Harry McLean puts the "H" in Haart. His professionalism is something to emulate and he has so far made moving houses for me super easy and stress-free.

Elvis · 16 December 2024

Agent replied · 23 December 2024

Thank you so much for kind feedback, Harry from the Ashford lettings team will be delighted!

5/5

Google

Spoke with Nadeem today and although no progress as of yet with finding the right home for myself the way he conducted himself and spoke fills me with confidence that we will get there. Overall Nadeem delivered an efficient and customer friendly service, credit to your representatives for sure. Look forward to speaking again soon.

Conor · 26 August 2023

Agent replied · 25 August 2024

Thank you so much for kind feedback Conor, Nadeem from the Ashford Lettings team will be delighted!

5/5

Google

I recently dealt with Bethan at the Ashford office, she has changed my view of estate agents! My move was handled with ease and professionalism and I would definitely use haart again.

Samantha · 29 July 2019

Agent replied

Dear Samantha Rogers, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. Thank you again for your star rating! Regards haart Ashford (Lettings)

1/5

Facebook

I can not believe that my step daughter has had to wait so long for her roof, oven, shower and fence to be fixed.... over a year and still she is waiting . it is ridiculous. a roof that leaks, an oven that has not worked for a year, a fence blown over last year and over a year with a defunct shower.. Happy to collect the money but not repair it would seem......

MJ · 15 May 2021

Agent replied · 30 September 2023

And still the issue continues. Someone came to look in to the non functioning oven but just reviewed rathe than replaced.... this weekend has meant water pouring in to their house... and one child suffers with asthma. Its not looking good. Such dreadful representation but they chase hard when you refuse to pay due to failings in the property... ummmm

5/5

Google

I enquired regarding rental properties and spoke to the knowledgeable Nadeem regarding budgets ect, he helped with me all my queries and I look forward to working with him in the future

Kieran · 1 November 2024

Agent replied · 8 November 2024

Thank you so much for kind feedback Kieran, Nadeem from the Ashford Lettings team will be delighted!

5/5

Google

I have worked with both Alex and Milan for a length of time now. Both of these property managers are extremely hands on and always responsive and helpful with any queries or questions I have. Both are a credit to the Haarts organisation and look forward to continuing a long relationship with them both.

Conor · 26 August 2023

Agent replied · 25 August 2024

Thank you so much for kind feedback Connor, Alexandra and Siyamilan from the Ashford Property Management team will be delighted!

5/5

Google

Lindsay Austin sold my house for me after it being with another agency for 8 weeks. Lindsay has been amazing. She has made it very easy to be contacted and makes the whole experience very comfortable. Lindsay really makes you feel that your home is the most important to her, even though she has several to sell. Thank you Lindsay and thank you Haart.😀

Lorraine · 14 January 2019

5/5

Google

Great service from Gareth at Haart, who was professional and welcoming. He was able to give us some great advice in our first house sell.

Emma · 20 January 2025

Agent replied · 23 January 2025

Dear Emma, thank you so much for your kind feedback regarding Gareth from the sales team - we very much look forward to helping you with your move.

5/5

Google

We have been looking at suitable property for a while. Thanks to Zoya at Haart who made this process understandable almost stress free we have now found our perfect property.

Ek93 · 29 July 2019

Agent replied

Ek93, thank you so much for the positive review! We wish you all the best for the future in your new home. haart Ashford (Lettings)

5/5

Google

Honestly I would 100 percent recommend this letting agency. They're so quick to reply and extremely helpful. I was talking to Nadeem Makhalfa and he explained the whole process and everything I needed to know in a really easy way to understand. Looking forward to my future renting prospects with this agency

Shauna · 26 August 2023

Agent replied · 25 August 2024

Thank you so much for kind feedback Shauna, Nadeem from the Ashford Lettings team will be delighted!

5/5

Google

Updated for 2024: This time we received help from Gareth who kindly came to our home to do a valuation and he could not have been kinder or more helpful. Impressed once again and grateful for the information provided. /We received extremely helpful advice and a highly professional service. Very friendly too, we were very happy with the whole experience!/

Caro · 25 November 2024

5/5

Google

I recently contacted Nadeem about a rental property to view. Unfortunately wasn’t for me but he was very knowledgable and assisted in the matter, would highly recommend using this member of staff.

Morgan · 23 September 2024

Agent replied · 23 October 2024

Thank you so much for kind feedback Morgan, Nadeem from the Ashford Lettings team will be delighted!

5/5

Google

I have used Haart of Ashford for many years after having a negative experience elsewhere and I can honestly say I have never looked back, they have always been there to help and guide me through every Tenancy and nothing has been too much trouble. I now consider myself a professional landlord and I'm sure this in part Is due with the staff at Haart Ashford, or how I now affectionately refer to them.... My right arm.

Xx_Katie · 29 July 2019

Agent replied

Dear Cookie _xx, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property.Wishing you a great day until the next time we meet.

5/5

Google

We are very happy with the service provided by Nadeem at haart letting Ashford,kent .He is very professional and help us to done the all the property procedure on time.

Aji · 9 October 2024

Agent replied · 23 October 2024

Thank you so much for kind feedback Aji, Nadeem from the Ashford Lettings team will be delighted!

5/5

Google

Josh at Haart has been so helpful the whole way through getting my property rented out and nothing has been too much for them in helping me to get the property let. Alex Barker has also been extremely helpful on the property management side and has consistently followed up with me, I couldn't ask for much more from her.PositiveResponsiveness, Professionalism

Matt · 24 October 2022

Agent replied · 23 October 2024

Thank you very much for your kind feedback Matt, Josh from the Ashford haart lettings team will be delighted!

5/5

Google

I would recommend Haart and Taylor in lettings was very helpful and professional and kept us informed when we were looking to rent a property. When we didn't get an offer accepted on one flat she came back to us a few days later with another similar flat- really helpful

Jo · 26 August 2023

Agent replied · 25 August 2024

Thank you so much for kind feedback Jo, Taylor from the Ashford Lettings team will be delighted!

5/5

Google

I had a great experience with Harry from Haart Ashford as my letting agent. He and the rest of the team are very helpful and communicate well. I’m really happy I found a place to rent through Haart, everything is dealt with professionally and I feel reassured by them.

Missjomt · 26 August 2023

Agent replied · 25 August 2024

Thank you so much for kind feedback, Harry from the Ashford Lettings team will be delighted!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read haart's Google reviewsLeave haart a review

Questions about haart Ashford

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Ashford won Platinum.

The Trusted Agent

Is this your office? Claim your page.