Trusted Agent profile · Ashford, Kent
★★★★★
465 reviews across 3 platforms
3-4 Kings Parade High Street, Ashford, Kent, TN24 8TA
Part of haart, see every office.
haart's office in Ashford, Kent, at 3-4 Kings Parade High Street, is rated 4.8 out of 5 across 465 reviews on three platforms, including 443 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Ashford office, from every platform, shown as written. First names only.
5/5
GoogleMy partner and I have had the easiest run with the team at Haart in Ashford, Kent dealing with Josh, Nadeem and Harry. The whole process has been smooth with excellent communication. All very helpful and have made our first rental together an absolute breeze.
Thank you so much for kind feedback Studio, Josh, Nadeem and Harry from the Ashford Lettings team will be delighted!
5/5
GoogleNelio was/is very helpful with any questions I had during the whole process and very responsive to any messages left when he was out of office.
Hi Adam, We're pleased to see the 5-star rating you left for us. Would you mind elaborating a little more on why you gave us this rating? We would love to know!
5/5
GoogleI have not had the best experience before now, but Iona-Emilia in the Ashford branch has been extremely helpful. Great communication, issues fixed promptly, and very friendly service.
Thank you so much for kind feedback Matthew, Ioana from the Ashford Property Management team will be delighted!
5/5
GoogleHarry at Haart Ashford, has been very helpful and informative during our search for a property to let. Although we have now found an alternative property, i felt it was only fair to commend Harry in the way he has conducted himself and represented Haart. Keep up the good work, and thanks again Harry. Matthew and Natasha Elmore.
Thank you very much or your kind feedback Matt, Harry from our Ashford lettings team will be delighted!
5/5
GoogleGreat service from Vicky at Haart Agent at Ashford. Good communication and things get done professionally. Very content so far with the sale of my property.
Dear Danielle, Thank you for your kind review regarding Vicky from the Ashford Sales Team. We wish you the very best for the future !
5/5
GoogleI have nothing but praise for Lisa Squibb. Taking a protracted purchase, she shook things up and worked tirelessly on my behalf, monitoring its progress every day to ‘get things done’ and complete the process. I have no hesitation in recommending Haart in general and Lisa in particular.
Thanks B B. Our Ashford Sales team, particularly Lisa Squibb will be delighted with your kind words.
5/5
GoogleNelio Pereira Leca has been an absolute pleasure to wokr with. My whole experiance was top quality. I can`t fault Nelio Pereira Leca thank you.
Dear Alan, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. If you're ever in need of more help, please let us know! Thank you again for your star rating! Regards haart Ashford (Lettings)
5/5
GoogleThe service provided by Gareth and his team has been outstanding. They were very helpful at every step of the selling process and achieved a sale at the price I was looking for. I would definitely recommend Haart to others looking to sell through a professional and efficient company who do conform to the estate agent stereotype!
5/5
GoogleEdie showed us round a house for sale in Westgate-on-Sea recently. She was super helpful with lots of good information about the property and followed up promptly to see how we’d like to progress. Really easy to work with - thanks!
Dear Ben, thank you for your feedback regarding Edie on our sales team, we look forward to helping you with your move.
5/5
GoogleNelio was very helpful throughout my house move, he always made sure I was updated. Very friendly. Thank you all for your help :)
Dear Hayley, Thank you for leaving such great and detailed feedback about your experience with haart Ashford (Lettings). We wish you all the best for the future in your new home. haart Ashford (Lettings)
2/5
FacebookDon't let them entice you with high guide prices, extortionate fees for unfulfilled promises. Despite their sell on open until 10pm so can always get through! I could never get through to speak to a relevant person and would be days before I received a call back if any. Also they entered my property without my permission despite me telling them not to. They are not to be trusted with keys. I'm going to the ombudsman.
Thank you, Charlotte Emma, for your review. Your feedback is very important to us and we'd like to look into this further. Could you please email us at customer.experience@haart.co.uk with the full details so that we can investigate.
5/5
GoogleI deal regularly with Alexandra Barker in the Property Management team. I’ve always found her to be helpful, cheerful and extremely thorough in what she does. She is a credit to the branch and always goes the extra mile to ensure that the job gets done.
Thank you very much for your kind feedback Rob, Alexandra from our Ashford Property Management team will be delighted!
5/5
GoogleHave worked with Haart Ashford now for some time, and Alexandra Barker in particular and could not praise highly enough. Very quick to resolve issues or answer questions and always have the property holders best interest at forefront of thought process. Very very good Letting Agent
Thank you so much for kind feedback Scott, Alexandra from the Ashford Property Management team will be delighted!
5/5
GoogleSo far my experience has been good and my realtor Denise has been really most helpful in getting me started and following support.
Bobby, we are so happy to read such a great review about haart Ashford (Lettings)! Thank you again for your star rating! Regards haart Ashford (Lettings)
5/5
GoogleGareth in the sales team has a beautiful smile and very welcoming - very friendly easy to talk to love his service
Dear Ama, thank you for your kind feedback regarding Gareth from the sales team - we very much look forward to helping you with your journey.
5/5
GoogleGareth is wonderful, very friendly and extremely experienced and professional. He explained the moving process in a way that I completely understood and I wouldn't hesitate to list my house with him and trust him fully to work with us to find the right buyer for our home. Highly recommended - he puts the soul into Haart!
5/5
GoogleI called Haart's to discuss finding a rental property for my son, who will be coming back to this country soon. I was put through to Nadeem who was very informative and helpful. I would recommend Haart to anyone looking for a rental property.
Thank you so much for kind feedback Rosemary, Nadeem from the Ashford Lettings team will be delighted!
5/5
GooglePopped in today to enquire about buying a house and I was welcomed by Katie & Mia who were just so helpful! We sat down and discussed everything I needed to know and now I’m an expert on houses, although I haven’t bought one yet. Both Katie & Mia are a credit to the company.
Thank you for your kind feedback Ryan! Katie and Mia from our Ashford Sales team will be delighted to receive recognition.
5/5
GoogleAlways a joy to be shown around properties with Esra. Engaging, friendly, welcoming and patient. Thank you for making viewing properties comfortable and enjoyable.
Chris, thanks for your kind words, Esra in the ashford sales team will be delighted
5/5
GoogleI would like to say a huge thank you to Colin for the efficiency and speed in getting a tenant for our property. You were very helpful and took the extra steps to make sure the right tenant was found. I would highly recommend your service and would use again in the future.
5/5
GoogleHarry from the lettings team was extremely helpful and has found my first property in the area, would highly recommend!
Thank you so much for kind feedback Daisy, Harry from the Ashford Lettings team will be delighted!
5/5
GoogleThe services provided by Alexandra Barker from Haart was excellent. She was very prompt to address our request for cleaning the balcony which was then followed up with a feedback call. Looking forward to such proactive service from team Haart in the future.
Thank you so much for kind feedback Sujay, Alexandra from the Ashford Property Management team will be delighted!
5/5
GoogleColin was fantastic when we tried to move into my property and finding it. Would recommend haart to anyone!!
Thank you for leaving such great and detailed feedback about your experience with haart Ashford (Lettings). We wish you all the best for the future in your new home. haart Ashford (Lettings)
5/5
GoogleVery helpful, friendly and prompt service received when renting a property from Haart. Harry particularly pulled out all the stops to make sure my move was a smooth one. Thanks
Thank you so much for kind feedback Steve, Harry from the Ashford Lettings team will be delighted!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: haart, Ashford won Platinum.
