Trusted Agent profile · Ashford, Kent

haart Ashford reviews

★★★★★ Excellent

465 reviews across 3 platforms

3-4 Kings Parade High Street, Ashford, Kent, TN24 8TA

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haart's office in Ashford, Kent, at 3-4 Kings Parade High Street, is rated 4.8 out of 5 across 465 reviews on three platforms, including 443 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

443

Reviews on Google

This office

Facebook logo

3.3 / 5

20

Reviews on Facebook

This office

View Agents logo

5.0 / 5

2

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Ashford office, from every platform, shown as written. First names only.

5/5

Google

There are not enough words to explain how fantastic Haart have been throughout our moving process. I have been in contact with Emma from the very start who has always made herself available to us, relieved us of any concerns and has managed to make everything run very quickly and smoothly. Thanks for all your help so far!

Lori · 13 January 2021

Agent replied · 12 January 2025

Dear Lori, Thank you for leaving such great and detailed feedback about your experience with Emma and haart Ashford (Kent) (Lettings). We wish you all the best for the future in your new home. haart Ashford (Kent) (Lettings) estate agents

5/5

Google

Great services, thanks to Nelio Leca who was very helpful and polite. Highly recommended

Bianca · 4 October 2019

Agent replied

Bianca, we are so happy to read such a great review about haart Ashford (Lettings)! Thank you again for your star rating! Regards haart Ashford (Lettings)

5/5

Google

Thank you to Gareth and the brilliant team at Haart. We are first time buyers and the team were fantastic throughout! We were able to move into our dream home within 6 weeks with the help and commitment of Gareth. Thank you again, would highly recommend.

Georgia-Elizabeth · 27 August 2019

5/5

Google

I am really pleased with the fast and efficient friendly service from Haart lettings. I was particularly impressed with the professional attitude of Mr Makhalfa who organised everything in short time.

Antony · 29 December 2023

Agent replied · 25 August 2024

Thank you so much for kind feedback Antony, Nadeem from the Ashford Lettings team will be delighted!

5/5

Google

I received excellent service from Harry McLean at Haart Lettings, Ashford.

Chas · 16 December 2024

Agent replied · 23 December 2024

Dear Chas thank you for taking the time to leave Harry from the haart lettings team your kind review - we look forward to helping you going forward.

5/5

Google

Great advice given by Nadeem and Taylor today. As a young girl looking to move out, I needed all the advice I could get. Extremely honest and made me feel at complete ease. Can’t recommend enough!

Sophie · 26 August 2023

Agent replied · 25 August 2024

Thank you so much for kind feedback Sophie, Nadeem and Taylor from the Ashford Lettings team will be delighted!

5/5

Google

We recently let 3 out of 5 properties via Colin at haart in Ashford Middlesex. The whole process was made very easy as we were kept up to date throughout and the info provided to us was very detailed and clear. Will definitely pass business through this branch again in the future. Many thanks to the Ashford team for the efforts.

Lynx · 4 October 2019

Agent replied

Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property. Thank you again for your star rating! Regards haart Ashford (Lettings)

5/5

Google

A big than you to Edie, Simon, Andreas and Gareth, they are an amazing team and have been so supportive and helpful throughout the selling process of our house, would definitely recommend them!

Theresa · 30 October 2023

Agent replied · 25 August 2024

Thank you so much for kind feedback Theresa, Edie, Simon, Andreas and Gareth from the Ashford Sales team will be delighted!

5/5

Google

Had a viewing with Andreas who was very informatiive at every stage, helpful and knowledgeable which helped me make a decision. Thank you!

S · 27 May 2024

Agent replied · 25 August 2024

Thank you so much for your kind feedback following your viewing with Andreas from the sales team, we very much look forward to finding you your new home.

5/5

Google

Harry and Nadeem in the lettings team are super friendly, helpful and try really hard to deliver great customer care. Highly recommend these guys for your next move! Lisa

Loops · 28 January 2024

Agent replied · 25 August 2024

Thank you so much for kind feedback Lisa, Harry and Nadeem from the Ashford Lettings team will be delighted!

5/5

Google

I had the pleasure of dealing with Nadeem in regards to rental properties. He was fantastic.

Zara · 23 September 2024

Agent replied · 23 October 2024

Thank you so much for kind feedback Zara, Nadeem from the Ashford Lettings team will be delighted!

5/5

Google

Great team. Very good communication. Thanks to Holly Uddin for her great support.

Qussay · 29 July 2019

Agent replied

Hi Qussay Lateef, thank you for taking the time to leave a review for us at haart Ashford (Lettings). We're happy we could meet your expectations!

5/5

Google

I would highly recommended using Haart, Colin was both professional and efficient.

Sam · 14 December 2019

Agent replied

Hi Sam, We're pleased to see the 5-star rating you left for us. Would you mind elaborating a little more on why you gave us this rating? We would love to know!

5/5

Google

Taylor Lemar Brown thank you for your exceptional service. You do your job from the heart. Thank you for helping me find my new home.Haart Ashford thanks for having such a member on your team.

Solomon · 26 August 2023

Agent replied · 25 August 2024

Thank you so much for kind feedback Solomon, Taylor from the Ashford Lettings team will be delighted!

4/5

Google

Good responses from the estate agents, very helpful. Andreas has always been able to answer any queries when needed.

Ashleigh · 26 July 2024

Agent replied · 25 August 2024

Thanks for your kind words Ashleigh. Andreas in our Ashford sales team will be delighted.

1/5

Google

3 months on the market, no feedback, no pro-activity. It was only when I called that anything was said. After sacking them I advertised and found suitable tenants in 12 hours, already in situ after just 2 weeks. I dropped the price thinking that was the problem but now realise this shower have cost me dearly. Avoid.

Anthony · 28 March 2024

5/5

Google

Amazing service once again from Colin and his team. Many thanks haart!

Busy · 5 August 2019

Agent replied

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care! Colin Hickey

4/5

Google

Haart letting agent would get you a place in less than no time that's how good they are. They are so good at their job.😊 they got me my flat in less than a week and I was in my new flat. So I'll recommend them to anyone who is looking to move to a new flat, apartment or a house.💯👌 …

Obi · 27 August 2017

Agent replied · 25 August 2024

Thank you for leaving such great and detailed feedback about your experience with haart Ashford (Lettings). You really made our day today. Gary Rowlingson Branch Manager haart Ashford (Lettings)

1/5

Facebook

Really poor service. They don’t call back, you have to chase every step of the way. Just turned up to a cancelled appointment, but they didn’t let me know it was cancelled. Avoid, avoid, avoid. I’ve had to deal with several agents over the last couple of weeks but this has to be my worst experience by a long way. �

Michelle · 9 July 2018

Agent replied

Dear Michelle, Thank you for taking the time to leave feedback, it's important that we get honest feedback so that we can work to rectify any issues raised. I see that your complaint is to do with the lettings team, however it has been lodged on the …See more

5/5

Google

Dane was very professional and a credit to the business

Neil · 29 July 2019

Agent replied

Neil Greenfield, thank you for the high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

5/5

Google

Haart of Ashford, delivered an excellent customer service from the beginning to the end. Their team was very helpful and proactive when matching up the perfect property for my husband and I to rent. I would definitely recommend them to my family and friends who wish to rent a property or even let theirs out! Good work guys!

S · 29 July 2019

Agent replied

Thank you for taking the time to leave us feedback. You really made our day today. Thank you again for your star rating! Regards haart Ashford (Lettings)

5/5

Facebook

I will never, as long as I have a hole in my ***hole use haart in Ashford, incompetent and patronising little boys, they both look like they're both doing work experience 3 days a week from school, they need to go back to school and learn some manners.They don't listen to you, they don't ring you back they don't do sod all except tell you a load of lies.Been in our rented house a month now, the previous tenants stuff is still on the driveway, the house is absolutely filthy and wasn't cleaned like they said it was, I'd be ashamed if I left my home like that, I've had various issues and gone in and tried to get things done/resolved, they just don't do what they say they're going to do, it's now 2 days before Christmas and we still haven't been given a date for someone to sort out our aerial, so thanks haart... no tv for Christmas

Debbie · 22 December 2021

5/5

Google

Nelio provided us an excellent service. In this pandemic era we were facing a lot of difficulties to find a good rental property but with Nelio’s support and his excellent communication skills helped us to find a required property and now we will be moving soon. I would highly recommend his service. Thank you.

Hasnain · 3 June 2020

Agent replied

Dear Hasnain, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. We wish you all the best for the future in your new home. haart Ashford (Lettings)

5/5

Google

Nadeem’s service was exceptional, helpful from start to finish.

Daniel · 17 October 2024

Agent replied · 23 October 2024

Thank you so much for kind feedback Daniel, Nadeem from the Ashford Lettings team will be delighted!

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Questions about haart Ashford

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Ashford won Platinum.

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