Every review we hold for the Ashford office, from every platform, shown as written. First names only.
★★★★★ 5/5
View AgentsEverything you want from an agent
Haart were friendly and honest about properties from my first enquiry. Once the paperwork started, they were efficient and professional, guiding me through the process. During my let they arranged for the electrician and plumber I needed in double-quick time, and gave me as much notice as they could when the landlord needed access for improvements etc. When it came to moving on, I had an unusual overlap with my leases, but Catherine, Gary and Ellie took it in their stride, kept on top of the details, and smoothed the process through right to the deposit release. I've nothing but praise and thanks for the team and wouldn't hesitate to recommend them to anyone..
Anthony · 21 April 2018
★★★★★ 5/5
GoogleGareth, from Haart, was how every estate agent should be. He was polite and friendly and had excellent knowledge of the property we were viewing. Although the property was not for us, he didn't try to pressurize us into our decision, but rightly so used the opportunity to understand more about what we were looking for so he could help us further. A more than pleasant experience in what is a very stressful time!
Deborah · 26 August 2020
★★★★★ 5/5
GoogleVery outstanding service received from Colin and Nelio. They made us feel relaxed and we didn't have to worry about the process.
They kept us updated and the process was much quicker than we had anticipated.
Looking forward to enjoying our new home.
Janice · 13 October 2019
Agent replied
Dear Janice, Thank you for leaving such great and detailed feedback about your experience with haart Ashford (Lettings). We wish you all the best for the future in your new home. haart Ashford (Lettings)
★★★★★ 5/5
GoogleLyndsey and her team did a fantastic job. Got us a great price really quickly. We recommend using them as they do what it says on the tin.
Steve · 14 January 2019
★★★★★ 2/5
FacebookDoes anyone actually read these ? If so , maybe I could have a note of how my complaint to the branch manager is proceeding after nearly 4 months as no one seems to be able to reply to my emails. Many thanks.
Jeremy · 19 September 2017
Agent replied
Dear Mr Temple, thank you for contacting us - as the Branch Manager I take complaints very seriously and I'm not aware of a complaint from you, we have a strict complaints procedure, so can I please clarify if this is for haart Ashford and not haart Middlesex or whether it is for haart lettings so that I can make the right enquiry for you. You can contact me directly at gareth.harmer@haart.co.uk
★★★★★ 5/5
GoogleWhat can I say absolutely amazing. We didn’t have much knowledge and they answered all the questions we had. Gave us the full confidence to have trust in them. Nelio thank you for everything.
Miriam · 26 March 2020
Agent replied
Dear Miriam, Thank you for leaving such great and detailed feedback about your experience with haart Ashford (Lettings) estate agents. Thank you again for your star rating! Regards haart Ashford (Lettings)
★★★★★ 3/5
GoogleThe haart service is very good
Valentina · 15 April 2025
★★★★★ 1/5
FacebookI have had terrible service as a landlord from this company, I regret bitterly ever getting involved with them, they have let me down from the start their customer service is non existent
Julie · 24 April 2019
Agent replied
Dear Julie, I am sorry to hear of your experience - your post has come through to the Ashford, Kent Sales team - I have forwarded your complaint to Catherine Stuart, manager of the Lettings team - please also see her email address below;
catherine,stuart@haart.co.uk
★★★★★ 5/5
GoogleI had a great experience with Colin and the Haart Team. Superb! Was great at obtaining feedback. Communication from start to finish was great.
I'd highly recommend using their service.
Rodney · 25 February 2020
Agent replied
Dear Rodney, Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for the great review!
★★★★★ 5/5
GoogleThey are a good team a stick to there word about getting things done very happy with the out come Thankyou to Colin for being cooperative and very helpfully
Leah · 27 October 2019
Agent replied
Dear Leah Seymour, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. Thanks again for taking the time to leave us this information about your recent visit. Take care!
★★★★★ 5/5
Googlehaart of Ashford lettings were superb from start to finish when renting my property for me.
I would recommend them to anyone looking to let in the area.
David · 29 July 2019
Agent replied
Dear David Amaddio,
Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property. Wishing you a great day until the next time we meet.
★★★★★ 5/5
GoogleThe staff at Haart in Ashford are professional and friendly. I felt calm and confident that everything would be handled correctly. I wouldn't hesitate to use them again.
Liz · 29 July 2019
Agent replied
Thank you for taking the time to leave us feedback. You really made our day today. Thank you again for your star rating!
Regards
haart Ashford (Lettings)
★★★★★ 5/5
GoogleNelio from Haart was friendly and propositional, willing to go the extra mile in order to help.
I would happily recommend the services of Haart, Ashford Branch.
Fausto · 29 October 2019
Agent replied
Fausto, thanks for your praise and kind comments about our team. Thank you again for your star rating! Regards haart Ashford (Lettings)
★★★★★ 5/5
GoogleHaart is a reputable agent with excellent performance with nice, lively and commitment staff, who ensure you are satisfy with your desired property. I highly recomend them.
Tosin · 29 July 2019
Agent replied
Dear Oluwatosin Babalola, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. We wish you all the best for the future in your new home. haart Ashford (Lettings)
★★★★★ 5/5
GoogleFantastic Agency, would recommend to anyone looking for a rental property or to rent theirs out. They always go the extra mile. Thank you haart!
Catherine · 29 July 2019
Agent replied
Thank you for taking the time to leave us feedback. You really made our day today. Thank you again for your star rating!
Regards
haart Ashford (Lettings)
★★★★★ 5/5
GoogleEcellent service Nelio did an excellent job
Keys ready as promises no issues Colin ensured my request for Wardrobe and any other problems resolved
Colin · 4 October 2019
Agent replied
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
GoogleThe staff were very knowledgeable about properties available. Bethan in particular was very helpful and I had confidence in Haaart. Would definitely recommend. Excellent.
The · 29 July 2019
Agent replied
Thank you for taking the time to leave us feedback. You really made our day today. Thank you again for your star rating!
Regards
haart Ashford (Lettings)
★★★★★ 5/5
FacebookGareth and Gary are the most knowledgable agents in the area and provide a fantastic service to their clients. I would highly recommend using them.
Josh · 16 August 2018
Agent replied
Dear Josh Olney,
Thank you for taking the time to leave us feedback we strive to give honest and transparent advice and it's nice to receive the feedback.
★★★★★ 5/5
GoogleA professional service and fair deal that gives appropriate service to the landlord as well as to the tenant.
Efficient, polite and professional!
Raj · 29 July 2019
Agent replied
Dear Raj Hari, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property. haart Ashford (Lettings)
★★★★★ 5/5
GoogleReally friendly and helpful people! Appreciate everything they've done, made me feel confident and happy and catered to our needs.
Tilly · 17 November 2019
Agent replied
We appreciate your positive review about your recent experience with us! Thank you again for your star rating! Regards haart Ashford (Lettings)
★★★★★ 5/5
FacebookFantastic team who really do care about getting you moved - I've worked with many estate agents but none like these!
Louis · 15 April 2019
Agent replied
Dear Louis, many thanks for your feedback, it is always nice to hear!
★★★★★ 5/5
GoogleReally friendly and helpful people! Appreciate everything they've done, made me feel confident and happy and catered to our needs.
Tillywithwings · 4 October 2019
Agent replied
We appreciate your positive review about your recent experience with us! Thank you again for your star rating! Regards haart Ashford (Lettings)
★★★★★ 5/5
GoogleVery good agency. 100% recomended. People helping with everything you need to start your rent. ??
IxI-WOJTEK-IxI · 26 March 2020
Agent replied
Hi Muzyczny Wojciech., we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
★★★★★ 5/5
GoogleVery helpful and friendly agents, I spoke with Bethan. Very impressed with the overall service! Great experience
Rebecca · 29 July 2019
Agent replied
Thank you for taking the time to leave us feedback. You really made our day today. Thank you again for your star rating!
Regards
haart Ashford (Lettings)
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