Trusted Agent profile Β· Ashford Β· Surrey

haart Ashford reviews

β˜…β˜…β˜…β˜…β˜… Excellent

998 reviews across 2 platforms

18 Church Road, Ashford, Surrey, TW15 2UY

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haart's office in Ashford, Surrey, at 18 Church Road, is rated 4.8 out of 5 across 998 reviews on two platforms, including 978 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

978

Reviews on Google

This office

Facebook logo

3.2 / 5

20

Reviews on Facebook

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Ashford office, from every platform, shown as written. First names only.

5/5

Google

Michael Stewart (haart ashford) was really knowledgeable and patient, giving us a great experience at every property we visited with him. Also, once he offered to give us a lift back from the property to Ashford <3. Highly recommended from our side :)

Vlad Β· 11 December 2019

Agent replied

Dear Vlad Cadar, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst looking for your new property.

5/5

Google

Still in the process so yet to be fully seen but so far I have been very pleased with the service that Tracey has provided. Quick, knowledgeable, responsive and friendly. Understood our needs from the outset.PositiveResponsiveness, Professionalism

Laura Β· 20 June 2021

Agent replied Β· 19 June 2024

Thank you Laura for your kinds words. I am sure Tracey will be able to find you your dream home soon, if she has not done so already. Good luck in your search.

5/5

Google

We have been looking at suitable property for a while. Thanks to Zoya at Haart who made this process understandable almost stress free we have now found our perfect property.

Ek93 Β· 1 October 2017

5/5

Google

Nelio was very helpful throughout my house move, he always made sure I was updated. Very friendly. Thank you all for your help :)

Hayley Β· 30 September 2020

5/5

Google

Great service and friendly staff.

Ch Β· 13 August 2025

5/5

Google

Thus far we have been very pleased with Haart’s performance and particularly that of Michael who has been, at all times, courteous, professional and responsive. We look forward to a mutually successful conclusion to what has been a very straightforward process.

Buddy Β· 10 March 2020

Agent replied

Dear Buddy G-b, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.

5/5

Google

I have used Haart of Ashford for many years after having a negative experience elsewhere and I can honestly say I have never looked back, they have always been there to help and guide me through every Tenancy and nothing has been too much trouble. I now consider myself a professional landlord and I'm sure this in part Is due with the staff at Haart Ashford, or how I now affectionately refer to them.... My right arm.

Xx_Katie Β· 1 October 2017

5/5

Google

Nelio was/is very helpful with any questions I had during the whole process and very responsive to any messages left when he was out of office.

Adam Β· 1 October 2019

5/5

Google

Thank you for all your help Katie, you have been so professional and very helpful during my house search! Your a credit to the team 🀩 …

Tracey Β· 30 September 2022

Agent replied Β· 30 September 2023

Thank you very much for your kind feedback Tracey, Katie from our Ashford sales team will be delighted!

5/5

Google

Katie and Mia have been extremely attentive during the sale of our house and (perhaps just as importantly) we found both particularly easy to get on with.

Fairly Β· 30 September 2022

Agent replied Β· 30 September 2023

Thank you for your kind feedback Rod! Katie and Mia from our Ashford Sales team will be delighted to receive recognition.

5/5

Google

I have used Haart of Ashford for many years after having a negative experience elsewhere and I can honestly say I have never looked back, they have always been there to help and guide me through every Tenancy and nothing has been too much trouble. I now consider myself a professional landlord and I'm sure this in part Is due with the staff at Haart Ashford, or how I now affectionately refer to them.... My right arm.

Katie Β· 21 June 2017

5/5

Google

Exceptional service, surpassed expectations with professionalism and efficiency.

Rebekah Β· 10 March 2024

Agent replied Β· 24 March 2024

Thank you so much for kind feedback Rebekah, the Ashford Lettings team will be delighted!

5/5

Google

It was perfect. The agent (Harry McLean) kept me informed about the whole process, was polite, offered an excellent and professional services. Thank you

Charity Β· 3 January 2023

Agent replied Β· 30 September 2023

Thank you so much for kind feedback Charity, Harry from the Ashford Lettings team will be delighted!

5/5

Google

Outstanding service from Gareth and Gary. Professional, knowledgeable and very experienced. They have listened to our needs and advised accordingly. If you are thinking about buying or selling in the area I would thoroughly recommend Haart estate agents in Ashford.

Sara Β· 26 March 2020

Agent replied

Dear Sara Hardy, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you and your parents have received whilst selling their property so far.

5/5

Google

Josh (Branch manager) and his team were real professional. Absolute time keeper and wasted no time to reply any questions. I definitely recommend to any one in this area to choose them with out any hesitations.

Soni Β· 16 April 2021

Agent replied

Thank you very much or your kind feedback! Josh and his team in the lettings department will be delighted!

5/5

Google

At our time of life we need as much help as possible with letting and selling our propertys and this we can rely on from Harts (especially since Tracey joined the team) We are very grateful Thankyou

Ann Β· 13 January 2021

Agent replied

Thank you Ann for your 5* review and kind words. Tracey is a fantastic agent and is always happy to help. We wish you all the luck in your sale and we hope to be able to continue offering our support in the future.

5/5

Google

Gareth visited us for a valuation appointment and was a pleasure to deal with from start to finish. He clearly knows his market and has a great passion for the new technologies is used to secure sales. I was particularly interested in a social media application that can provide over 70 different adverts to cater for all types of buyers. Haart are clearly keeping ahead of the game in their marketing strategy in a digital age!

Hayley Β· 1 October 2017

5/5

Google

Nelio Pereira Leca has been an absolute pleasure to wokr with. My whole experiance was top quality. I can`t fault Nelio Pereira Leca thank you.

Alan Β· 1 October 2019

5/5

Google

Had a viewing of a property with Gareth Harmer and he was exceptionally helpful, knowledgable and answered any questions that I had. Was honest about all aspects of the property and carried this out in a friendly and personable manner.

Danielle Β· 9 February 2020

Agent replied

Dear Danielle Venter, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst searching for your new property.

5/5

Google

Always good to do work for Haart, Siyamilan very easy to work with and always get back promtely and confirms everything. Would always recommend Haart lettings.

Andrew Β· 30 September 2022

Agent replied Β· 30 September 2023

Thank you very much or your kind feedback Andy, Siyamilan from our Ashford property management team will be delighted!

5/5

Google

Called the Ashford office and enquired on a property. Spoke to a lady (Katie Rigden) from the sales team and she was very polite and professional.

Sapphire Β· 30 September 2022

Agent replied Β· 30 September 2023

Thanks for your kind words, Katie in our Ashford Sales Team will be delighted to receive such positive feedback. Good luck with the search for your dream home.

5/5

Google

Josh (office manager) has consistently gone "above and beyond" in helping me prepare my property for the rental market. I'm very impressed with his professionalism.PositiveResponsiveness, Quality, Professionalism, Value

Neil Β· 20 June 2022

Agent replied Β· 19 June 2024

Thank you very much for your kind feedback Neil, Josh from and Ashford Kent Lettings team will be delighted!

5/5

Google

We dealt with tailor and she has been a super star highly recommended , very friendly very helpful

Jayuk Β· 2 June 2023

Agent replied Β· 30 September 2023

Thank you so much for kind feedback Jayuk, Taylor from the Ashford Lettings team will be delighted!

5/5

Google

They were patient, understanding of the situation but we managed to get through everything in the end. I appreciate the efforts Gary and Louise put in also shame I haven't met them in person but through the phone amazing people, would highly recommend

Reina Β· 1 October 2017

Agent replied Β· 30 September 2023

Thank you, Andreina, for reaching out to us. Your opinion plays an integral part in our customer service. We wish you all the best for the future in your new home. Gary Rowlingson Branch Manager haart Ashford (Lettings)

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about haart Ashford

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Ashford won Platinum.

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Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ashford.

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