5/5
GoogleExcellent customer service by Harry. Followed up with me on time and offered viewings.
Agent replied · 30 September 2023
Thank you so much for kind feedback Astrosathya, Harry from the Ashford Lettings team will be delighted!
Trusted Agent profile · Ashford · Surrey
haart Ashford reviews
★★★★★
998 reviews across 2 platforms
18 Church Road, Ashford, Surrey, TW15 2UY
Part of haart, see every office.
haart's office in Ashford, Surrey, at 18 Church Road, is rated 4.8 out of 5 across 998 reviews on two platforms, including 978 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Ashford office, from every platform, shown as written. First names only.
Google5/5
GoogleAndreas very knowledgeable about the property and very helpful
Agent replied · 24 March 2024
Thank you so much for kind feedback Gary, Andreas from the Ashford Sales team will be delighted!
5/5
GoogleI called the office today and Alexandra Barker Was really helpful I totally recommend her .
Agent replied · 30 September 2023
Thank you so much for kind feedback Marianna, Alexandra from the Ashford Property Management team will be delighted!
5/5
GoogleSiyamilan provided great service, and provided us amazing advice about the current rental market. Highly recommend!
Agent replied · 30 September 2023
Thank you so much for kind feedback Hannah, Siyamilan from the Ashford Property Management team will be delighted!
1/5
GoogleAwful experience with haart lettings Ashford, zero communication, they never listen, never take on board my problems, I will never use them again.
Agent replied · 30 September 2023
I am sorry to hear you feel your experience with haart has not been great, if you contact the Branch Manager Joshua White on Joshua.White@haart.co.uk or 01233 641779 I am sure he will look into this matter immediately for you and look to resolve it.
5/5
GoogleHad a call with Josh about viewing of property and he was very friendly during the process and very helpful throughout the service
Agent replied · 30 September 2023
Thank you so much for kind feedback Jessica, Josh from the Ashford Lettings team will be delighted!
5/5
GoogleGreat service..very impressed with Harry McLean who sorted everything out for us and got us a great flat!Thanks to all at Haart Ashford!
Agent replied · 30 September 2023
Thank you very much or your kind feedback Ben, Harry from our Ashford lettings team will be delighted!
5/5
GoogleIt's been a great experience with Haart, honestly. Especially with Harry for all the support I received from him. Thank you so much.
Agent replied · 30 September 2023
Thank you very much or your kind feedback Hassan, Harry from our Ashford lettings team will be delighted!
5/5
GoogleJordan came for a property inspection today. Those are never very nice for a tenant but I appreciated his personable and professional approach.
Agent replied · 30 September 2023
Thank you very much or your kind feedback Steph, Jordan from our Ashford Property Management team will be delighted!
5/5
GoogleStaff were great and very helpful. This young man called harry made the process of moving to a new apartment professional and I loved it. Would recommend this company to anyone.
Agent replied
Thank you for your kind words Wilfred, Harry from the Ashford Lettings team will be delighted!
5/5
GoogleJosh really helped me and went above and beyond! I would recommend haart as an estate agent purely because of how much josh has helped me & my family settle
Agent replied · 30 September 2023
Thank you very much for your kind words Amy, Josh from the Ashford Kent Lettings team will be delighted!
5/5
GoogleJust had the pleasure of meeting Simon Poore. Thoroughly professional and informative.
Agent replied · 30 September 2023
Thank you so much for kind feedback Jane, Simon from the Ashford Sales team will be delighted!
5/5
GoogleTaylor Lemar Brown provided me with A+ service on my apartment hunting.
Agent replied · 30 September 2023
Thank you so much for kind feedback Masango, Taylor from the Ashford Lettings team will be delighted!
5/5
GoogleThank you so much for your high level of professionalism and willingness to go the extra mile. We have been looking for a property within the Ashford area for some time & have been in contact wit a number of different estate agents. Our contact at Harts (we met Gavin) has been by far the most professional and supportive. We've received a consistently courteous and helpful approach. Thank you once again.
5/5
GoogleTaylor, you are the best to be honest thanks so much for your help and everything.
Agent replied · 30 September 2023
Thank you so much for kind feedback Obetta, Taylor from the Ashford Lettings team will be delighted!
5/5
GoogleI have received fantastic customer service from David and Ellie during my hunt for a new rental property. They alway keep me well informed with new properties and have gone above and beyond another other estate agent in the area.
Agent replied
Dear Amelia, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. I wish you the best of luck with your property search and im sure that Ellie & David will continue helping you find that perfect home! Gary Rowlingson Branch Manager haart Ashford (Lettings)
5/5
GoogleI have received fantastic customer service from David and Ellie during my hunt for a new rental property. They alway keep me well informed with new properties and have gone above and beyond another other estate agent in the area.
Agent replied · 30 September 2023
Dear Amelia, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. I wish you the best of luck with your property search and im sure that Ellie & David will continue helping you find that perfect home! Gary Rowlingson Branch Manager haart Ashford (Lettings)
5/5
GoogleHarry McLean was truly amazing and helpful with finding my new flat! Glad I chose Haart Lettings for this process! Good job!
Agent replied · 30 September 2023
Thank you very much for your kind feedback Andreea, Harry from our Ashford lettings team will be delighted!
2/5
GoogleWas very nice up to getting the review out of me...then as helpful as all other estate agents. Didn't actually help me at all
Agent replied · 19 June 2024
Thank you very much for your kind feedback Max, Harry from the Ashford Lettings will be delighted!
5/5
GoogleHighly recommended. Very professional, knowledgeable and helpful.
Agent replied · 30 December 2023
Thank you so much for kind feedback Kumar, the Ashford Lettings team will be delighted!
5/5
GoogleVery professional and helpful.responsive at the time of need Very good customer dealing Very happy with cinitia kozma service Satisfied customer
Agent replied
Thank you so much for your feedback, Sophie in the lettings team is over the moon!
5/5
GoogleWe finally exchanged today and special thanks go to Lindsay Austin who has performed above and beyond the call of duty to help my father get his new house. She is a credit to the business.
Agent replied
Dear Stewart Taylor, Thank you for taking the time to leave us feedback. We are very pleased to hear about your father's experience with us whilst purchasing his new property.
5/5
GoogleI spoke to Gav and I found him extremly helpful, I'm looking forward to seeing what he finds for me.
5/5
GoogleEfficient and polite. Just had the best experience with Edie from Haart, a true professional. :)
Agent replied · 30 September 2023
Thank you very much for your kind feedback Christine, Edie from our Ashford Sales team will be delighted!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about haart Ashford
Has haart won any awards?
Yes. In The Trusted Agent 2026 awards: haart, Ashford won Platinum.
