5/5
5/5 Service to the Haart team; especially Gavin who has assisted us greatly in finding a property.

Trusted Agent profile Β· Ashford Β· Surrey
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998 reviews across 2 platforms
18 Church Road, Ashford, Surrey, TW15 2UY
Part of haart, see every office.
haart's office in Ashford, Surrey, at 18 Church Road, is rated 4.8 out of 5 across 998 reviews on two platforms, including 978 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Ashford office, from every platform, shown as written. First names only.
5/5
5/5 Service to the Haart team; especially Gavin who has assisted us greatly in finding a property.
5/5
Lindsay Austin was efficient, knowledgable and sounded interested in meeting my needs. Thank you, Lindsay.
5/5
Gavin from haart was fantastic! He was incredibly professional, friendly and knowledgeable. I wish that all agent/viewing experiences could be this good! To whoever is reading this, I would highly recommend.
Dear Brendan Tyler, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
5/5
Amazing service from Siyamilan, really helpful. highly recommend!
Thank you so much for kind feedback Muthukumar, Siyamilan from the Ashford Property Management team will be delighted!
5/5
I have found representatives from Haart have all been friendly and helpful. I have felt supported throughout the process. Thankyou. π β¦
Thank you Lesley so glad we have been able to help. All the best, Team Ashford.
5/5
Sophie from Haart was very helpful right from the start, very professional lady and always available to help with any queries, thank you !!!
Thank you for your kind feedback Sanad, Sophie from the lettings team will be delighted!
5/5
Both Harry & Alice have been extremely helpful and professional throughout my application and move. Highly recommendedPositiveProfessionalism
Thank you very much for your kind feedback Emma, Alice and Harry from the Ashford haart lettings team will be delighted!
5/5
We recently let 3 out of 5 properties via Colin at haart in Ashford Middlesex. The whole process was made very easy as we were kept up to date throughout and the info provided to us was very detailed and clear. Will definitely pass business through this branch again in the future. Many thanks to the Ashford team for the efforts.
5/5
Amazing service once again from Colin and his team. Many thanks haart!
5/5
Great service received by Steven M. He was happy to answer any questions.
Thank you for your kind feedback Keith, it's been a pleasure dealing with you. Steven from our Ashford Sales team will be delighted to receive recognition!
5/5
Excellent service by Milan. So helpful, informative and knowledgeable. Cannot recommend Haart enough!!
Thank you very much for you kind feedback Louise, Milan from our Ashford Lettings team will be delighted!
5/5
Gavin Gravenzande was professional, helpful and patient. Great service received. Many thanks.
5/5
Josh has provided top class customer service and made all the process in record time, allowing me to find the property I needed at then required moment.
Dear Carlos Bairan, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. We wish you all the best for the future in your new home. haart Ashford (Kent) (Lettings)
1/5
Really poor service. They donβt call back, you have to chase every step of the way. Just turned up to a cancelled appointment, but they didnβt let me know it was cancelled. Avoid, avoid, avoid. Iβve had to deal with several agents over the last couple of weeks but this has to be my worst experience by a long way. οΏ½
5/5
Excellent service overall. Haart worked really hard to let our property on competitive terms. They had viewings straight away and kept us fully informed at all times.
Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to contact us at anytime if you need any help or advice. Kind Regards, Catherine
5/5
Gareth was very friendly and engaging as well as very professional
5/5
Great team. Very good communication. Thanks to Holly Uddin for her great support.
5/5
Very Helpful, Friendly and prompt responses from Siyamilan. Solved issue quickly
Thank you very much or your kind feedback Mark, Siyamilan from our Ashford property management team will be delighted!
5/5
Spoke with a very polite lady called Lindsey, answered all the questions that I had, fantastic. I will be calling back again to book a growing.
Dear David Gibbs, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us and look forward to helping you with your move.
5/5
All the staff at Haart are very friendly and always ready to help with any problems they are professsional and stay with you all the way
Dear Anthony Hatcher, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.
5/5
Thank you to both Josh and Sophie for a fast and efficient service provided and also taking my views into consideration.
Thank you Nana, Josh and Sophie from the lettings team are delighted with your feedback.
5/5
Great service from siyamilan highly recommend
Thank you very much for your kind feedback Dylan, Siyamilan from our Ashford Property Management team will be delighted!
5/5
Very happy with the service. Michael told me had several interested parties and that my asking price was very realistic. He was friendly, helpful, accomodating and did as he said he would throughout the process. He also followed through with his promises about buyers. You cannot really ask for much more as a seller!
5/5
Nelio provided us an excellent service. In this pandemic era we were facing a lot of difficulties to find a good rental property but with Nelioβs support and his excellent communication skills helped us to find a required property and now we will be moving soon. I would highly recommend his service. Thank you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: haart, Ashford won Platinum.