4/5
GoogleThe staff are helpful
Agent replied · 30 September 2023
Thank you very much for your kind feedback.
Trusted Agent profile · Ashford, Surrey
haart Ashford reviews
★★★★★
998 reviews across 2 platforms
18 Church Road, Ashford, Surrey, TW15 2UY
Part of haart, see every office.
haart's office in Ashford, Surrey, at 18 Church Road, is rated 4.8 out of 5 across 998 reviews on two platforms, including 978 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Ashford office, from every platform, shown as written. First names only.
Google5/5
GoogleGreat service from Haart - Ellie and Gary really friendly and informative and enabled me to secure a GREAT property- thank you.
Agent replied
Dear Sarah, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. We wish you all the best for the future in your new home. Gary Rowlingson Branch Manager haart Ashford (Lettings)
5/5
GoogleI have found that both Chris and Albert have been extremely helpful in advertising our property the pictures are outstanding and their customer service skills are excellent. They are both friendly and easy to talk and always at the end of the phone if you have any problems. Highly recommend them.
5/5
GoogleVery good service and helpful agents. Thank you Haart team in Ashford, Kent Office
Agent replied
Thank you Sarah for your 5* review. We are so glad we were able to help you. All the best, Team Ashford.
5/5
GoogleIn the last two months I've met several estate but none of them compare to Gavin.His attention ,care and sincerity are second to none.He is professional and very knowledgeable . I would definitely recommend him . In fact the whole team were a pleasure to work with. Thanks again Gavin
5/5
GoogleExcellent service provided by the Grace and the haart estate agency team. Would highly recommend this company.
Agent replied
Dear Labin Gurung, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
5/5
GoogleWonderful company very professional, big thanknyou to Elliie for all your hard work, I would highly recommend you to others
Agent replied
Hi Shaun, we are very happy to have provided you with such a positive experience! We wish you all the best for the future in your new home. Gary Rowlingson Branch Manager haart Ashford (Lettings)
5/5
GoogleI asked Haart to quote for marketing my property and to give me a no obligation valuation. Gareth come to see me to discuss all the options and he couldn't have been more professional but with a very friendly manner. I wouldn't hesitate to recommend asking Haart to quote.
5/5
Googlevery good service ,they kept me informed throughout the whole process, could not ask for more
Agent replied
Dear Peter Uttley, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.
5/5
Googlehaart have been successful in finding us tenants on more than one occasion. The staff we have dealt with have been friendly and helpful. One thing we did really appreciate was that we were kept informed on all feedback. Very happy with their service and wouldn't hesitate on recommending them.
5/5
GoogleWas lovely meeting Lindsay and Grace. Happy to help us all the time. Thank you
Agent replied
Dear Diana Caloianu, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
5/5
GoogleA very knowledgable & efficient lettings agency for the Ashford area, whose communication was second to none
Agent replied
Dear Simon, Thank you for leaving such great and detailed feedback about your experience with haart. We always love to receive great feedback.Wishing you a great day until the next time we meet. Gary Rowlingson Branch Manager haart Ashford (Lettings)
5/5
GoogleThe staff are friendly and approachable. They provide great customer service - they are helpful and knowledgable. They are upfront and honest about everything which makes looking for a property a lot easier. Sobha and Bethan have been particularly helpful. I would highly recommend everyone to use their service.
5/5
GoogleMichael Stewart (haart ashford) was really knowledgeable and patient, giving us a great experience at every property we visited with him. Also, once he offered to give us a lift back from the property to Ashford <3. Highly recommended from our side :)
5/5
GoogleVery outstanding service received from Colin and Nelio. They made us feel relaxed and we didn't have to worry about the process. They kept us updated and the process was much quicker than we had anticipated. Looking forward to enjoying our new home.
5/5
GoogleSlight confusion to start with but soon sorted out very efficiently and friendly by Cecilia. Good experience.
Agent replied
Dear Michael Nutt, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received. Gary Rowlingson Branch Manager haart Ashford (Lettings)
5/5
GoogleGary visited our house to give a valuation. Great advice and highly professional
Agent replied
Dear Katie Homewood, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received.
5/5
GoogleWas very pleased with our valuation from Gareth, friendly and professional service.
Agent replied
Dear Hayley Mccleave, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you have received so far and hope to help you in the future.
5/5
GoogleVery informative visit, no stone unturned.
5/5
GoogleA good professional service in all aspects . Good customer service and care .
Agent replied
Dear Jon Wills, Thank you for taking the time to share your experience. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Gary Rowlingson Branch Manager haart lettings (Ashford)
5/5
GoogleVery helpful team from start to finish. Many thanks guys 👍🏻 …
Agent replied
Nicholas, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Gary Rowlingson haart Ashford (Lettings)
5/5
GoogleI was really pleased with the help I received from Gavin your agent, he was very helpful and kind and very polite. Listened to what I needed and kept me informed of any new property’s , thank you for all your help
5/5
GoogleGreat team, very helpful and always staying in the loop!
Agent replied
Many thanks Shaun for the feedback and five star review, much appreciated. Gareth & the team
5/5
GoogleExcellent lettings team. Always incredibly helpful and very professional.
Agent replied
Thank you Peter for your kind review. Do let us know if there is anything we can ever do for us. Alex Wagner Property Management Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about haart Ashford
Has haart won any awards?
Yes. In The Trusted Agent 2026 awards: haart, Ashford won Platinum.
