5/5
GoogleGareth Harmer came to do a valuation. Very polite and informative. Clearly knowledgeable of the local area and property prices. Was not pushy at all just happy to work with me on a sale when I am ready. Really great service.
Trusted Agent profile · Ashford, Surrey
haart Ashford reviews
★★★★★
998 reviews across 2 platforms
18 Church Road, Ashford, Surrey, TW15 2UY
Part of haart, see every office.
haart's office in Ashford, Surrey, at 18 Church Road, is rated 4.8 out of 5 across 998 reviews on two platforms, including 978 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Ashford office, from every platform, shown as written. First names only.
Google5/5
GoogleThe agents are very responsive to questions and queries. helpful with the viewing and knowledgeable about the property
1/5
FacebookDoes anyone actually read these ? If so , maybe I could have a note of how my complaint to the branch manager is proceeding after nearly 4 months as no one seems to be able to reply to my emails. Many thanks.
5/5
GoogleAmazing letting team, promised and delivered, when 3 other agents couldnt
Agent replied
Mrs Patel, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Gary Rowlingson Branch Manager haart Ashford (Lettings)
5/5
GoogleGreat experience. Really friendly staff. Had Robbie looking after the negotiations and it's a refreshing change to have such a friendly voice over the phone who will let you know any updates they can and keep you in the loop.
5/5
GoogleFantastic customer service, friendly and efficient team.
Agent replied
Dear Charlotte Perks, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received so far with the team.
5/5
GoogleGreat customer service from Gavin, Gareth and Rob. Thank you for the lovely support. And also helping look into different properties. Great communication. Will reuse this service in future. And definitely recommend others. See you soon in future time.
5/5
GoogleExcellent service from Tegan Bright.
Agent replied
Dear Martine Parmentier, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
5/5
GoogleWonderful people thank you for all your hard work
Agent replied
Dear Mrs Hitchen, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. Please let us know if there is anything else we can do for you; we are more than happy to help! Gary Rowlingson Branch Manager haart Ashford (Lettings)
5/5
GoogleFriendly staff...hope to sell house soon!!
Agent replied
Dear Lizzie Tanner, Thank you for taking the time to leave us feedback.
5/5
Googleexcellent service, staffs are so friendly.
Agent replied
Dear Sushil Limbu, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Ashford (Kent) estate agents
5/5
GoogleWhat can I say absolutely amazing. We didn’t have much knowledge and they answered all the questions we had. Gave us the full confidence to have trust in them. Nelio thank you for everything.
5/5
GoogleI am so happy to recive an excellente service from Nelio and for kepping me updated every time. I definiteley recommend lettings in haart agents Ashford. Many thanks again, appreciate all your work and commitment.
1/5
Googleavoid them if possible , scumbags
Agent replied
Dear Koliauk, We are sorry to see that you have left us a low star rating in your review. Your feedback is very important to us and we would like to find out more. Would you mind emailing us at Gary.Rowlingson@haart.co.uk to give us more information about your experience with us? Gary Rowlingson Branch Manager haart Ashford (Lettings)
5/5
GoogleHaven’t got enough word for it how myself and my family greatful for this amazing team. Amazing communication skills, and customer service. Especially thank you for Ellie Ludford. Have successfully lovely future guys. Kind Regards Zsolt
5/5
GoogleMark & Gavin at Ashford Kent Hart agency were a pleasure to deal with and very efficient. I would highly recommend these guys for future sales & business, this was a 5 star service. Many thanks
5/5
GoogleI am more than happy doing business with Haart as it’s been going for more than two years now.
5/5
GoogleHaving recently put my property on the market, and dealing with Mark who has been very helpful and keeping me feeling positive. My experience with Haart so far has been a good one 🙂 …
5/5
GoogleI had a great experience with Colin and the Haart Team. Superb! Was great at obtaining feedback. Communication from start to finish was great. I'd highly recommend using their service.
5/5
GoogleHolly uddin and all the other people I have dealt with have been most helpful and given good guidance and advice. as a first time landlord.this has made the experience much easier.
5/5
GoogleThey are a good team a stick to there word about getting things done very happy with the out come Thankyou to Colin for being cooperative and very helpfully
5/5
GoogleI purchased a property through Haart Ashford in December 2017. The agent was always helpful, supportive and always able to assist then asked. Polite, professional and helpful which made the process smooth and speedy.
5/5
GoogleRecently purchased our first home. Very grateful to Gavin who assisted us throughout the whole process. Always contactable as well as being proactive in keeping us up to date at every juncture.
5/5
GoogleHolly uddin and all the other people I have dealt with have been most helpful and given good guidance and advice. as a first time landlord.this has made the experience much easier.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about haart Ashford
Has haart won any awards?
Yes. In The Trusted Agent 2026 awards: haart, Ashford won Platinum.
