Trusted Agent profile · Ashford · Surrey
★★★★★
998 reviews across 2 platforms
18 Church Road, Ashford, Surrey, TW15 2UY
Part of haart, see every office.
haart's office in Ashford, Surrey, at 18 Church Road, is rated 4.8 out of 5 across 998 reviews on two platforms, including 978 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ashford.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Ashford office, from every platform, shown as written. First names only.
5/5
GoogleWould highly recommed using this agency to anyone!! Both Simon and Katie have been helpful, patient and extremely professional throughout all our dealings with haart.
Thank you very much for your kind words Stacey, Simon and Katie from our Ashford Sales team will be delighted!
5/5
GoogleI had a challenge today and it was sorted out within the hour and communicated effectively by Alexandra Barker! Excellent Service!! I was well pleased
Thank you so much for kind feedback Dionne, Alexandra from the Ashford Property Management team will be delighted!
5/5
GoogleThey were patient, understanding of the situation but we managed to get through everything in the end. I appreciate the efforts Gary and Louise put in also shame I haven't met them in person but through the phone amazing people, would highly recommend
Thank you, Andreina, for reaching out to us. Your opinion plays an integral part in our customer service. We wish you all the best for the future in your new home. Gary Rowlingson Branch Manager haart Ashford (Lettings)
5/5
GoogleHere at Property 24 Maintenance we have built up a good working relationship with the Haart Kent Team, especially under the watchful eye of Temi Hazarbasanova-Stuart. It's a pleasure doing business together.PositiveResponsiveness, Professionalism
Thank you for your feedback! Temi at property management will be delighted!
5/5
GoogleSo far my experience has been good and my realtor Denise has been really most helpful in getting me started and following support.
5/5
GoogleHarry Mclean the estate negotiator was simply amazing..taking the time to support our move into this our desired property..He was calm and extremely professional..
Thank you very much for your kind feedback Joseph, Harry from our Ashford Lettings team will be delighted!
5/5
GoogleGreat experience with Edie! A very kind, friendly and attentive service.
Thank you so much for kind feedback Dan, Edie from the Ashford Sales team will be delighted!
5/5
GoogleHad Harry sorting a letting agreement, I was updated promptly and genuinely felt that he was invested in expediting the process as much as possiblePositiveResponsiveness, Professionalism
Thank you very much for your kind words Dominic, Harry from the Ashford Lettings team will be delighted with your feedback!
5/5
GoogleWe received extremely courteous and prompt service from Siyamilan Navaratnam while we interacted with Haart lettings agency. A positive experience.
Thank you very much for your kind feedback Kola, Siyamilan from our Ashford Property Management team will be delighted!
5/5
GoogleExcellent customer service by Harry. Followed up with me on time and offered viewings.
Thank you so much for kind feedback Astrosathya, Harry from the Ashford Lettings team will be delighted!
5/5
GoogleI called the office today and Alexandra Barker Was really helpful I totally recommend her .
Thank you so much for kind feedback Marianna, Alexandra from the Ashford Property Management team will be delighted!
5/5
GoogleSiyamilan provided great service, and provided us amazing advice about the current rental market. Highly recommend!
Thank you so much for kind feedback Hannah, Siyamilan from the Ashford Property Management team will be delighted!
5/5
GoogleAndreas very knowledgeable about the property and very helpful
Thank you so much for kind feedback Gary, Andreas from the Ashford Sales team will be delighted!
1/5
GoogleAwful experience with haart lettings Ashford, zero communication, they never listen, never take on board my problems, I will never use them again.
I am sorry to hear you feel your experience with haart has not been great, if you contact the Branch Manager Joshua White on Joshua.White@haart.co.uk or 01233 641779 I am sure he will look into this matter immediately for you and look to resolve it.
5/5
GoogleHad a call with Josh about viewing of property and he was very friendly during the process and very helpful throughout the service
Thank you so much for kind feedback Jessica, Josh from the Ashford Lettings team will be delighted!
5/5
GoogleGreat service..very impressed with Harry McLean who sorted everything out for us and got us a great flat!Thanks to all at Haart Ashford!
Thank you very much or your kind feedback Ben, Harry from our Ashford lettings team will be delighted!
5/5
GoogleIt's been a great experience with Haart, honestly. Especially with Harry for all the support I received from him. Thank you so much.
Thank you very much or your kind feedback Hassan, Harry from our Ashford lettings team will be delighted!
5/5
GoogleJordan came for a property inspection today. Those are never very nice for a tenant but I appreciated his personable and professional approach.
Thank you very much or your kind feedback Steph, Jordan from our Ashford Property Management team will be delighted!
5/5
GoogleStaff were great and very helpful. This young man called harry made the process of moving to a new apartment professional and I loved it. Would recommend this company to anyone.
Thank you for your kind words Wilfred, Harry from the Ashford Lettings team will be delighted!
5/5
GoogleJosh really helped me and went above and beyond! I would recommend haart as an estate agent purely because of how much josh has helped me & my family settle
Thank you very much for your kind words Amy, Josh from the Ashford Kent Lettings team will be delighted!
5/5
GoogleJust had the pleasure of meeting Simon Poore. Thoroughly professional and informative.
Thank you so much for kind feedback Jane, Simon from the Ashford Sales team will be delighted!
5/5
GoogleThank you so much for your high level of professionalism and willingness to go the extra mile. We have been looking for a property within the Ashford area for some time & have been in contact wit a number of different estate agents. Our contact at Harts (we met Gavin) has been by far the most professional and supportive. We've received a consistently courteous and helpful approach. Thank you once again.
5/5
GoogleTaylor, you are the best to be honest thanks so much for your help and everything.
Thank you so much for kind feedback Obetta, Taylor from the Ashford Lettings team will be delighted!
5/5
GoogleI have received fantastic customer service from David and Ellie during my hunt for a new rental property. They alway keep me well informed with new properties and have gone above and beyond another other estate agent in the area.
Dear Amelia, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. I wish you the best of luck with your property search and im sure that Ellie & David will continue helping you find that perfect home! Gary Rowlingson Branch Manager haart Ashford (Lettings)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: haart, Ashford won Platinum.
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ashford.
