5/5
Lindsay @ Haart has been fantastic!! She helped us sell our lovely house and made sure we got what it was worth with her superb professionalism and negotiating skills. Thank you Lindsay & Haart xx

Trusted Agent profile Β· Ashford Β· Surrey
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998 reviews across 2 platforms
18 Church Road, Ashford, Surrey, TW15 2UY
Part of haart, see every office.
haart's office in Ashford, Surrey, at 18 Church Road, is rated 4.8 out of 5 across 998 reviews on two platforms, including 978 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ashford.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Ashford office, from every platform, shown as written. First names only.
5/5
Lindsay @ Haart has been fantastic!! She helped us sell our lovely house and made sure we got what it was worth with her superb professionalism and negotiating skills. Thank you Lindsay & Haart xx
5/5
Lindsay @ Haart has been fantastic!! She helped us sell our lovely house and made sure we got what it was worth with her superb professionalism and negotiating skills. Thank you Lindsay & Haart xx
5/5
Louise is excellent, very professional and friendly.
Dear Natalie, Thank you for taking the time to leave us feedback about Louise. We are pleased to hear about your experience with haart. You really made our day today. Gary Rowlingson Branch Manager haart Ashford (Lettings)
5/5
Met Harry at our viewing and we were successful with getting the property. He has been really lovely and helpful throughout the process.
Thank you so much for kind feedback Daisy, Harry from the Ashford Lettings team will be delighted!
5/5
Thank you to Haart and to Harry for helping with the rental process. Really helpful, professional and responsive!
Thank you so much for kind feedback Leah, Harry from the Ashford Lettings team will be delighted!
5/5
It was so nice to speak with nadeem thank you nadeem for help..... so very friendly
Thank you so much for kind feedback Renny, Nadeem from the Ashford Lettings team will be delighted!
5/5
Lindsay @ Haart has been fantastic!! She helped us sell our lovely house and made sure we got what it was worth with her superb professionalism and negotiating skills. Thank you Lindsay & Haart xx
5/5
Just wanted to say a big thank you for Steven Merralls at haart in ashford. He was so lovely to work with and went above and beyond on helping us view properties. Thank you π β¦
Thank you so much for kind feedback, Steven from the Ashford Sales team will be delighted!
4/5
Harry in Haart is really helpful in assisting to get the letting by providing the necessary information needed!!. He is very friendly and supportive!!
Thank you so much for kind feedback Sajeev, Harry from the Ashford Lettings team will be delighted!
5/5
Extremely satisfied with the service I recieved. No pressure to rent. Found a house that ticked all the boxes,couldn`t fault the service or staff,they really did go out of their way to make things as quick and easy as possible.Would definiatley recommend and would use them again. Thanks again
Dear Kathy, Thank you for taking the time to leave us feedback, it means a lot to us all. We are pleased to hear about your positive experience with us. We wish you all the best with your new home. Freya haart Ashford (Kent) (Lettings)
5/5
After attempting to use various other estate agents, we was relieved to be using Haart. I was dealing with Sophie who was extremely helpful and couldn't do enough. All staff gave great advice and wasted no time in getting our tenancy started. HIGHLY RECOMMEND!
Hi Joshua, thank you so much for your kind feedback on your experience with the lettings team! Have a great week!
5/5
I have been speaking to Gary Rowlingson regarding my home search and he has been really helpful and has shown me some great homes. He is quick to respond to emails and very polite on viewings. Would highly recommend him if you are looking for a new home.
Dear Lynda Thomas, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
5/5
Great customer service provided from Siyamilan. Fast response to emails and always a pleasure to speak to!
Thank you so much for kind feedback Emma, Siyamilan from the Ashford Property Management team will be delighted!
5/5
Haart (Ashford, Surrey) were extremely responsive in dealing with the request. Colin shared the various services offered by Haart and explained the Tβs&Cβs. He then very promptly put into action the next steps for the letting. We could clearly see the teamwork. The team quickly organised the prerequisites and got the viewings set up. It was almost like there were clients waiting to view; multiple parties visiting at the same time. They also called us regularly during the process with updates; the communication was spot on. The letting was organised well before the committed period of 2 weeks, which is impressive. Overall it has been a great experience with Haart! I would highly recommend them. Please reach out to Colin!
5/5
Haart (Ashford branch), has recently rented a couple of my properties, considered difficult to rent, due to the recent market changes affecting the demand and supply situation. I have much appreciated the performance by Haart for the way they have tackled the present challenging situation and have managed to rent a couple of my proerties. Traditionally, for the past few decades, these properties have always been rented to full time RHUL students. Haart managed to successfully rent a 6 bedroom property on a company let basis. Another 5 bedroom student house, with a tenant and her dog, that could not be rented by the local agents, has now been rented fully to students. Colin Hickey, the branch manager had a vision and together with his excellent team, performed beyond expectations and have successfully 'delivered the goods'. This has indeed been quite impressive.
5/5
Having Alexandra in the Property Management team assist with the issue with our neighbour. Her advice and professionalism really helped us out. Thank you so much!
Thank you so much for kind feedback Samira, Alexandra from the Ashford Property Management team will be delighted!
5/5
Very good experience, Nadeem the estate agent was tremendously helpful with arrangements. Very happy overall
Thank you so much for kind feedback Dan, Nadeem from the Ashford Lettings team will be delighted!
5/5
Haart couldnt have been more helpful with the purchase of our house. We knew it was the house for us when we saw it online but when we missed the open house by 5 minutes we thought it was game over. However Chris managed to get us a viewing that afternoon and after a small bidding war it was ours. We are first time buyers and anxiety set in as the chain meant a 9 month wait but we are finally there and couldnt be happier. The team at Haart are really friendly and helpful and we cant thank them enough for their support.
5/5
When my partner and I were looking for our first home in Ashford Kent we have contacted few estate agencies . One of the best services received was from Haart Estate Agents . We were dealing with agent called Gavin . Gavin has provided us great customer service, he has great knowledge and he really listened to what we want and only called us and showed us properties which would pretty much meet all our requirements, not like some other agencies which would fill up your inbox with properties which were completely different and out of your budget and on top of that they were constantly trying to push you to get mortgage and other services from them. So Thank you Haart for making our first experience pleasant.
5/5
Happy tenant. My main contact for this move was Harry and he has been really helpful in the process from start to finish, and continues to respond to questions about the flat very quickly.PositiveResponsiveness, Professionalism
Thank you very much for your kind words John, Harry from the Ashford Lettings team will be delighted!
5/5
A friendly, helpful and professional lettings team. Great communication right from initial enquiry, through arranging repairs, to moving on and the deposit release. Catherine, Gary and Ellie guided me through the paperwork and smoothed out any little wrinkles. I've no hesitation recommending them to anyone. Thanks, Haart of Ashford.
Anthony, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Gary Rowlingson Branch Manager haart Ashford (Lettings)
5/5
Sophie dealt with our move from start to finish, she was so helpful and organised with everything she did, and overall very good service we couldnβt fault. We look forward to dealing with haart in the future !!PositiveResponsiveness, Quality, Professionalism, Value
Than you for your feedback Mitchel. Sophie form the lettings team is delighted!
5/5
I have in the past had a hiccup or two with Haart Lettings, but with the new competent & very organised staff dealing with tenancy agreements ect for me, I am now more than happy to use them again, as well as recommend to friends & family.
Hi Helena, Thank you so much for your review, it means a lot. Let me know if you need anything more at all and I would be happy to help. Alex Wagner
5/5
Also quick to respond, was an absolute pleasure dealing with HAART when trying to rent a property, they stuck with us throughout the journey! I canβt actually find any fault in the whole process, Josh and Sophie we amazing with us! X
Thank you so much for your kind feedback Blake! Josh and Sophie from the lettings team are delighted!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. haart won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ashford.