Trusted Agent profile · Ashford · Surrey
★★★★★
998 reviews across 2 platforms
18 Church Road, Ashford, Surrey, TW15 2UY
Part of haart, see every office.
haart's office in Ashford, Surrey, at 18 Church Road, is rated 4.8 out of 5 across 998 reviews on two platforms, including 978 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Ashford office, from every platform, shown as written. First names only.
5/5
GoogleThank you Taylor Lemar for sending me details of several suitable properties when I asked you for assistance recently to find a rental property in Ashford.
Thank you so much for kind feedback Keith. Taylor from the Ashford Lettings team will be delighted!
5/5
GoogleAlex Barker was very polite at answering questions about my property, great at getting any issues fixed and being very responsive to my needs.
Thank you very much for your kind feedback Laura, Alexandra from our Ashford Property Management team will be delighted!
5/5
GoogleHarry has been brilliant, always replies promptly and answers all questions iv had , polite and approachable, a real asset to you !
Thank you so much for kind feedback Alexia, Harry from the Ashford Lettings team will be delighted!
5/5
GoogleWe recently purchased our home through Haart estate agent and I couldn't of been happier with the service delivered by Lindsay & Gareth. Any requests or questions I had and there were a few, they were more then happy to help! Thanks Guys!
Dear Ali Gatter, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property and wish you many years happiness in your new home.
5/5
GoogleSteve was excellent in helping us search for a property. Supportive to find the right property even though it ended up not being with heart. Would use again
Thank you for your kind feedback Edward, it's been a pleasure dealing with you. Steven from our Ashford Sales team will be delighted to receive recognition!
5/5
GoogleSteven was very friendly and informative in arranging a meeting with their resident mortgage advisor and his endeavours to help my fiancé and I find our first home.
Thank you very much for your kind feedback Archie, Steven from our Ashford sales team will be delighted!
5/5
GoogleThank you to Haart and especially Lindsey for her friendly approach and professionalism when selling our house. She was responsive and kept us up to date every step of the way. We are overall very happy with the service we recieved. Thank you.
Dear Vicky Balinas, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.
5/5
GoogleNadeem was helpful, polite and knowledgeable, brilliant service !
Thank you so much for kind feedback Elizabeth, Nadeem from the Ashford Lettings team will be delighted!
5/5
GoogleGareth was very helpful with his valuation of our property, we do not know whether it will be put onto the market as yet, but the background information to the prevailing local market will allow us to consider our options fully
Dear Julian Belcher, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you have received so far and hope that we can help you in the future.
5/5
GoogleThis is the second property Haart have marketed for me in the past 5 years. Mia Williams took the lead this time and the service has been excellent. She has remained in constant contact and liased regulalry between the buyer, their solicitors and mine. She is always helpful and full of important advice, Mia and Haart are highly recommended. What really impressed me was the thorough notes she took when she first visited the property.
Thank you so much for kind feedback Brian, Mia from the Ashford Sales team will be delighted!
5/5
GoogleHad Haart do a valuation on my house, Gary was very professional and came across very understanding and knowledgeable of the whole field of estate agency. Will definitely use Haart when we finally decide to put our house on the market.
Dear Richard Spinks, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received from Gary.
5/5
GoogleVery impressed with the speed and courtesy of Harry from the lettings team. Answered all my questions on a particular property, able to paint a good visual picture of it and explain some of the extra work going on to get it ready. Also have advice on the market and local area which was helpful. A good first impression of this agent.
Thank you so much for kind feedback Julia, Harry from the Ashford Lettings team will be delighted!
5/5
GoogleMy faith in estate agents has been restored. Thank you Lindsay Austin, for your transparency, your local knowledge and your professionalism. I'm am soon to be a proud owner, of a perfect property thanks to Haart Estate Agents. I would recommend them.
Dear Karen Fiander, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
5/5
GoogleBig thanks to Harry and Josh in the Ashford Kent branch for securing our new property for us so quickly, very excited to move in!
Thank you so much for kind feedback Melissa. Josh and Harry from the Ashford Lettings team will be delighted!
5/5
GoogleI have just renewed my rental contract and Siyamilan was quick and helpful in resolving my queries.
Thank you so much for kind feedback Tsang, Siyamilan from the Ashford property management team will be delighted!
5/5
GoogleEdie was wonderful and showed us the ins/outs of the properties that we were looking to buy.
Thank you so much for kind feedback Edie, Sathya from the Ashford Sales team will be delighted
5/5
GoogleEdie Graham was fantastic. Very knowledgeable, took the time to explain and review all important topics of the mortgage process.
Thank you so much for kind feedback Walter, Edie from the Ashford Sales team will be delighted!
5/5
GoogleGreat service and a wide variety of choices. Excellent team that are friendly and quick to help. Josh made moving quick and painless showing us the perfect property and getting the paperwork sorted quickly. I would highly recommend using them.
Thank you for your kind review, Josh is delighted!
5/5
GoogleEllie at Ashford Haart has been brilliant from the first contact to view the property and throughout the process. Kept us up to date and answered any queries straight away. We can't wait to move into our new home now! Thank you Ellie.
We appreciate your positive review about your recent experience with Ellie at haart of Ashford! If you have any further questions, please give us a call. We're always happy to help! Gary Rowlingson Branch Manager haart Ashford (Lettings)
5/5
GoogleI came in this morning desperate to find a flat and Harry was so helpful and really able to understand my frustrations and offer a solution
Thank you so much for kind feedback Hiromi, Harry from the Ashford Lettings team will be delighted!
5/5
GoogleHarry was very helpful he hasn’t found me a property yet but i have no doubt he will help me find the right property for me!
Thank you very much or your kind feedback Tom, Harry from our Ashford lettings team will be delighted!
3/5
GoogleCurrent staff and estate agent has been pretty impressive so far. I believe the process and action will hugely depend on the staffs you have in the post. During the initial years of my contract the work response were to be honest quite slow and uninformed. Now, I have been looked after well and timely feed back and response is being offered. Thank you and appreciate for being supportive and professional on your work.
Dear Arunhang Nembang, thank you for sharing your experience with us. We are glad to hear that you have noticed an improvement in our service and that you are now receiving timely feedback and responses. We appreciate your feedback and are committed to providing professional and supportive service. Thank you for choosing haart Ashford.
5/5
GoogleThe staff are lovely and helpful, I have been dealing with Nadeem who could not have been any more supportive and friendly in sorting everything out for my move, nothing seems to be a problem for him, I would totally recommend Haart to anyone thanks to all the helpful friendly staff.
Thank you so much for kind feedback Yannika, Nadeem from the Ashford Lettings team will be delighted!
5/5
GoogleHighly recommend Haart🌟🌟🌟🌟🌟, Many thanks to Joshua and the team for finding us a tenant in such a short time. Can't thank enough for the professionalism and Quality service you have provided. …
Thank you for your kind feedback Ramesh, Josh and the lettings team will be delighted!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: haart, Ashford won Platinum.
