haart Ashford reviews

★★★★★ 5/5

Google

My Flat has been on the market for 5 weeks and thanks to the professionalism of the Team at Haart, especially Gary Rowlingson, I have already had offers and accepted one yesterday. Also want to thank Michael Stewart for arranging the viewings and providing me with feedback. Great experience.

Shazza · 11 January 2020

★★★★★ 5/5

Google

The service I received from Harry @ Haart was excellent throughout the rental experience and would absolutely recommend Haart. Thanks very much to Harry and the team @ Haart for making the process simple and stress free.PositiveProfessionalism

Julian · 20 June 2022

★★★★★ 5/5

Google

Harry had a great approach to a client, very informative and keen to answer questions. Extremely helpful with the process. Harry always got back to me quickly about anything and also kept me on top of everything if there were any changes. The viewing he executed was lovely showed me the flat and talked through all the important bits filling me in straight away with information I didn’t get a chance to ask about! Absolutely fantastic!

Sabina · 3 May 2023

★★★★★ 5/5

Google

Just want to say a massive thank you to the property manager Stuart, we had an issue with our boiler and he worked tirelessly to get it resolved, he kept us regularly updated and was a pleasure to deal with! Thank you Stuart!

Harry · 15 June 2021

★★★★★ 5/5

Google

I’ve just had an excellent experience with Haart letting agency. Rosie Wallace, in particular, has been exceptionally helpful and responsive. I really appreciate her support. Highly recommend!

Melody · 13 August 2025

★★★★★ 5/5

Google

I am very happy with the service provided by Mr. Harry Mclean at heart letting Ashford, Kent. He is very polite and helpful person. If i had any doubts i always email him and he replied me quickly and cleared my questions. So i really appreciate for his help.

Betty · 9 November 2024

★★★★★ 5/5

Google

Gary and the team have been amazing helping us search for our first home. They are always willing to try and accommodate our schedules and are quick to recommend or make us aware of potential properties that we may be interested in. It is a pleasure working with them.

Bridgett · 29 July 2019

★★★★★ 5/5

Google

Alex is given me a lot of help and guidance when it came to dealing with my issues. Thank you to her and the Property Management team at Ashford Haart.

Paul · 2 February 2023

★★★★★ 5/5

Google

Good support and manged well by Charlotte Rowland in minimum time....Happy with 💖 …

Tency · 9 December 2025

★★★★★ 5/5

Google

Would highly recommend Haart Lettings department especially Alice,she has always been overly helpful and polite and any concerns we had,have been been dealt with swiftly so putting our minds at ease! 5 ⭐️

Rebecca · 30 September 2022

★★★★★ 5/5

Google

I was more than satisfied with the service I receive from Haart esp from Louise. She has helped me with everything along the way prior to the move and has continued to make sure I'm happy and everything is ok now I'm in. I would definitely reccomend them. Thank you Louise.

Jayne · 22 August 2017

★★★★★ 5/5

Google

Edie has been absolutely brilliant with our enquires and assisting us with our purchase. Would recommend Edie in a heartbeat.

Max · 31 October 2023

★★★★★ 5/5

Google

Edie is currently helping us out with the purchase of our first home! So helpful and super friendly. Brilliant👍🏼 …

Ally · 31 October 2023

★★★★★ 5/5

Google

My experience with haart was amazing to be honest. Harry went leaps and bounds to assist us in finding our new property. The rest of the team also were so helpful. I would definitely recommend them to anyone. Thanks guys

Booka · 7 October 2021

★★★★★ 5/5

Google

Lindsay Austin has been doing her upmost to sell our property and succeeded. She is so lovely and goes the extra mile to help. She is always there when you need her and no question is to silly for her to help with. Do not know what we would have done without her and her bubbly personality to get us through the ups and downs of selling. She is an asset to the company and they should never let her go.

Tina · 29 July 2019

★★★★★ 5/5

Google

My experience with Haart Ashford has been great. The agent Harry McLean has been extremely helpful and efficient throughout. I would recommend him to any future customers!

Ollie · 3 April 2023

★★★★★ 5/5

Google

Andreas was fabulous. Warm and friendly with good knowledge of the local area. Great estate agent. Thank you!

Alex · 30 November 2023

★★★★★ 5/5

Google

A very good service from Alice and the team. Especially as there were some initial complications with the referencing from my end. Highly recommended. Extremely helpful with organising my move Bernard M

Bernard · 30 September 2022

★★★★★ 5/5

Google

Extremely helpful with dealing with issues I had even had the resolved better than I thought, Alexandra Barker has been extremely helpful the last week or so!! Massive shout out to her❤️

Leah · 30 September 2022

★★★★★ 1/5

Google

Extremely disappointed with HAART. The entire process of moving in has been made a horrible journey with lots of stress which could have been avoided easily. From the property not being cleaned to a broken wardrobe door, to a broken shower head to problems with collecting keys and trying to get a hold of the agents. It has been a nightmare. After numerous complaints and follow up emails, I am still struggling. They managed to get someone in to replace the shower head. But I was told not once or twice but three times, by different agents and people in customer relations that the property was in fact clean and maybe not up to 'my standard'. Thankfully, I have pictures and videos of everything. Its been a horrible experience. I would never go through HAART again or recommend them to anyone. I have waited a month, for issues to be resolved before I came on here to amend by previous review (which I had posted very early before moving in). Never again. This has added a lot of stress to my already busy life. I don't want anyone else to go through this.

Ayesha · 30 September 2022

★★★★★ 3/5

Google

I've given three stars because I'm not in a position to rate their services as far as estate agency goes (I sold using another agent) but our sale was delayed an unnecessarily long time thanks to the conveyancer they recommended to the first time buyer in my chain. I am unable to complain directly about the poor service as it wasn't my conveyancer plus, now the sale has finally completed, I doubt the first time buyers will as is often the case in these circumstances, relief outweighs anger, but I think Haart should seriously reconsider their policy on who they recommend to clients, especially as the agent doesn't get paid until completion!

Viv · 30 September 2022

★★★★★ 3/5

Google

It has been 5 years since I have started to use Hart agents for renting out my property. The service they provide is satisfactory, however I found differences on response process that depends upon staffs who are dealing the case. The detail breakdown of cost for damage repair, payments & bills were not that assuring at the start since I started to ask frequently it was then improved. The particular staffs in respective departments need to send timely & detail information & update as required. I found huge improvement on dealing the damage issues & repairs. Looking forward to have even better service from the staffs in all matter. Thank you for your service so far.

Arun · 30 September 2022

★★★★★ 5/5

Google

Strongly recommend working with Alfie from the Sales team. He's not only reliable and a pleasure to speak with, but he makes every interaction seamless.

Chantelle · 13 August 2025

★★★★★ 5/5

Google

Would like to thank the Property Management team at the Ashford branch for their kind assistance with my issue, in particular Alexandra Barker who was a massive help. Thank you!

Alan · 4 December 2022