Trusted Agent profile · Ashford · Surrey

haart Ashford reviews

★★★★★ Excellent

998 reviews across 2 platforms

18 Church Road, Ashford, Surrey, TW15 2UY

Part of haart, see every office.

haart's office in Ashford, Surrey, at 18 Church Road, is rated 4.8 out of 5 across 998 reviews on two platforms, including 978 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

978

Reviews on Google

This office

Facebook logo

3.2 / 5

20

Reviews on Facebook

This office

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Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Ashford office, from every platform, shown as written. First names only.

5/5

Google

Nadeem Makhalf helped me in the kindest and most patient way, while encouraging me to ask all the questions I might have and making sure that I got all the information I wanted. Nadeem’s genuine focus on my needs and any possible solutions was exactly what I was hoping for before the call. Thank you so much, Nadeem - I hope many more have the opportunity to benefit from your approach to help the customers.

Magnus · 31 August 2023

Agent replied · 30 September 2023

Thank you so much for kind feedback Magnus, Nadeem from the Ashford Lettings team will be delighted!

5/5

Google

Harry McLean has been very genuine, helpful and answered all my questions. The staff went above and beyond at all times in answering queries, contacting me as soon as I sent the enquiry, registering my information further with the landlord and ensuring the communication is as smooth as possible. Harry has showed great problem solving skills and came with suggestions on viewing the property and made my experience so much positive. I highly recommend contacting him.

Dara · 1 August 2023

Agent replied · 30 September 2023

Thank you so much for kind feedback Dara, Harry from the Ashford Lettings team will be delighted!

5/5

Google

I highly recommend Nadeem if anyone search of a property.Nadheem arrange a viewing for me, showcasing his dedication and commitment of his clients.

LINJU · 30 November 2023

Agent replied · 30 December 2023

Thank you so much for kind feedback Linju, Nadeem from the Ashford Lettings team will be delighted!

5/5

Google

We had a great experience with Haart who helped us all the way with our house sale. Special thanks to Lindsay who could not have done any more and was a pleasure to have support us through the Sale process. We would recommend Haart to anyone considering moving, they were the best!

Bryan · 29 July 2019

Agent replied

Dear Bryan Hopperton, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.

5/5

Google

A huge thank you to Taylor at Haart for looking after us so well. She was really professional and helped us with everything involved in renting our property. I would not hesitate to recommend!!

Katie · 3 January 2023

Agent replied · 30 September 2023

Thank you so much for kind feedback Katie, Taylor from the Ashford Lettings team will be delighted!

5/5

Google

Just want to say a massive thank you to the property manager Stuart, we had an issue with our boiler and he worked tirelessly to get it resolved, he kept us regularly updated and was a pleasure to deal with! Thank you Stuart!PositiveResponsiveness, Quality, Professionalism

Sam · 20 June 2021

Agent replied · 19 June 2024

Thank you for your kind words Harry, Stuart from the lettings team will be over the moon!

5/5

Google

I'll have to say Nelio at Haart Ashford is by far the most helpful agent I've worked with in my hunt for a new flat. He's very personable and professional yet flexible in his approach and helped me find the perfect home for myself and my son. I've dealt with quite a few in the past months from different agencies and no one has been as accommodating and 'non-salesy' (which is what I always dread with estate agents). He's also helped me to get in touch with various services to get my insurance, bills and new furniture set up. I'm very happy with my experience and would recommend to anyone who's looking in the area.

Dayana · 30 September 2020

5/5

Google

The Haart letting service was extremely swift and efficient. Absolutely everything was taken care of. Other than signing documents (all sent via a portal and extremely easy to follow) I really didn't have to do anything. I was always responded to very quickly, whether by email, text or phone. We agreed the monthly letting rate at the start of the process and it wasn't long before a tenant was agreed at that rate. The first monthly payment came in with the set-up fee taken off, plus the charge for having a professional itinerary completed, and the regular monthly charge, including rental insurance, so I didn't have to make any outgoing payments whatsoever. I have just received the 1st normal payment which is actually £2 more than what I had hoped to get each month in my pocket. I am very happy considering I don’t need to do anything at all moving forward. A job very well done - Thanks to Colin and Nelio

Nathan · 30 September 2020

5/5

Google

I would definitely recommend Freya at haart lettings in Ashford, what a friendly helpful polite lady and nothing is to much effort , whenever I called she sorted every query out for me and put my mind to rest every step of the process, can I give her 6 stars ?

Victoria · 22 August 2019

Agent replied

Victoria, thank you for your feedback about Freya and the Ashford team, we're happy you found our staff to be so helpful and supportive, 6 stars is high praise indeed Freya will be delighted. Thank you again for your star rating! Regards haart Ashford (Kent) (Lettings)

5/5

Google

Even though a search for a new place is going slow and unsuccessful, Harry has helped me a lot and made sure to notify me of new updates regarding property I was interested in straight away. Really appreciate that as I feel like my time is valued and I’m not forgotten about as just a potential new tenant! So far I would definitely recommend using Haart and especially working with Harry

Wiktoria · 31 October 2023

Agent replied · 30 December 2023

Thank you so much for kind feedback Wiktoria, Harry from the Ashford Lettings team will be delighted!

5/5

Google

Just want to say a massive thank you to the property manager Stuart, we had an issue with our boiler and he worked tirelessly to get it resolved, he kept us regularly updated and was a pleasure to deal with! Thank you Stuart!

Harry · 30 September 2021

Agent replied · 30 September 2023

Thank you for your kind words Harry, Stuart from the lettings team will be over the moon!

5/5

Google

Alexandra Barker is amazing! She has listened to my maintenance repair issue and had it resolved within 6 hours. Great Property Manager - Highly recommend

Sami · 31 August 2023

Agent replied · 30 September 2023

Thank you so much for kind feedback Sami, Alexandra from the Ashford Property Management team will be delighted!

4/5

Google

Taylor is a good realtor very professional and helpful. There is room for improvement in terms of some logistics details about the property but it boils down to haart as a company

Azubuike · 2 February 2023

Agent replied · 30 September 2023

Thank you so much for kind feedback Azubuike, Taylor from the Ashford Lettings team will be delighted!

5/5

Google

Never used this agent before and all I can say is what an amazing service. Alexandra is a stand out member of staff. Can’t recommend highly enough.

Paolo · 2 July 2023

Agent replied · 30 September 2023

Thank you so much for kind feedback Paolo, Alexandra from the Ashford Property Management team will be delighted!

5/5

Google

All the best to Harry and his team in Haart, they are great letting agency and wish them all the best

Karlo · 30 November 2023

Agent replied · 30 December 2023

Thank you so much for kind feedback Karlo, Harry from the Ashford Lettings team will be delighted!

5/5

Google

Edie was very helpful and informative, was also helpful in arranging a last minute request. Would definitely reccomend. Thank you again.

Pratik · 30 November 2023

Agent replied · 24 March 2024

Thank you so much for kind feedback Patrik, Edie from the Ashford Sales team will be delighted!

5/5

Google

Siyamilan has been amazing especially with quick response through emails and calls. Keeping me updated and especially great with property maintenance!

Shyla · 30 November 2023

Agent replied · 30 December 2023

Thank you so much for kind feedback Shyla, Siyamilan from the Ashford property management team will be delighted!

5/5

Google

Harry was brilliantly helpful, highly professional, and made dealing with a pretty complex situation easy. Thoroughly recommended.

Charlie · 23 February 2024

Agent replied · 24 March 2024

Thank you so much for kind feedback Charlie, Harry from the Ashford Lettings team will be delighted!

5/5

Google

Katie Ridgen has been extremely helpful and knowledgeable throughout. We looked at several properties and asked a lot of questions and she always came back to us promptly. Thank you! Ash, Dan and Helena Daly

Ashley · 30 September 2022

Agent replied · 30 September 2023

Thank you for your kind feedback Ashley! Katie from our Ashford Sales team will be delighted to receive recognition!

5/5

Google

My Flat has been on the market for 5 weeks and thanks to the professionalism of the Team at Haart, especially Gary Rowlingson, I have already had offers and accepted one yesterday. Also want to thank Michael Stewart for arranging the viewings and providing me with feedback. Great experience.

Shazza · 11 January 2020

Agent replied

Dear Sharon Simpson, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.

5/5

Google

The service I received from Harry @ Haart was excellent throughout the rental experience and would absolutely recommend Haart. Thanks very much to Harry and the team @ Haart for making the process simple and stress free.PositiveProfessionalism

Julian · 20 June 2022

Agent replied · 19 June 2024

Thank you very much or your kind feedback! Harry in the lettings department will be delighted!

5/5

Google

Harry had a great approach to a client, very informative and keen to answer questions. Extremely helpful with the process. Harry always got back to me quickly about anything and also kept me on top of everything if there were any changes. The viewing he executed was lovely showed me the flat and talked through all the important bits filling me in straight away with information I didn’t get a chance to ask about! Absolutely fantastic!

Sabina · 3 May 2023

Agent replied · 30 September 2023

Thank you so much for kind feedback Sabina, Harry from the Ashford Lettings team will be delighted!

5/5

Google

Just want to say a massive thank you to the property manager Stuart, we had an issue with our boiler and he worked tirelessly to get it resolved, he kept us regularly updated and was a pleasure to deal with! Thank you Stuart!

Harry · 15 June 2021

Agent replied

Thank you for your kind words Harry, Stuart from the lettings team will be over the moon!

5/5

Google

Gary and the team have been amazing helping us search for our first home. They are always willing to try and accommodate our schedules and are quick to recommend or make us aware of potential properties that we may be interested in. It is a pleasure working with them.

Bridgett · 29 July 2019

Agent replied

Dear Bridgett Walker, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Ashford (Kent)

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Questions about haart Ashford

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Ashford won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ashford.

What do you need help with?

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