Every review we hold for the Ashford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleNadeem Makhalf helped me in the kindest and most patient way, while encouraging me to ask all the questions I might have and making sure that I got all the information I wanted. Nadeem’s genuine focus on my needs and any possible solutions was exactly what I was hoping for before the call. Thank you so much, Nadeem - I hope many more have the opportunity to benefit from your approach to help the customers.
Magnus · 31 August 2023
Agent replied · 30 September 2023
Thank you so much for kind feedback Magnus, Nadeem from the Ashford Lettings team will be delighted!
★★★★★ 5/5
GoogleHarry McLean has been very genuine, helpful and answered all my questions. The staff went above and beyond at all times in answering queries, contacting me as soon as I sent the enquiry, registering my information further with the landlord and ensuring the communication is as smooth as possible. Harry has showed great problem solving skills and came with suggestions on viewing the property and made my experience so much positive. I highly recommend contacting him.
Dara · 1 August 2023
Agent replied · 30 September 2023
Thank you so much for kind feedback Dara, Harry from the Ashford Lettings team will be delighted!
★★★★★ 5/5
GoogleI highly recommend Nadeem if anyone search of a property.Nadheem arrange a viewing for me, showcasing his dedication and commitment of his clients.
LINJU · 30 November 2023
Agent replied · 30 December 2023
Thank you so much for kind feedback Linju, Nadeem from the Ashford Lettings team will be delighted!
★★★★★ 5/5
GoogleWe had a great experience with Haart who helped us all the way with our house sale.
Special thanks to Lindsay who could not have done any more and was a pleasure to have support us through the Sale process.
We would recommend Haart to anyone considering moving, they were the best!
Bryan · 29 July 2019
Agent replied
Dear Bryan Hopperton, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.
★★★★★ 5/5
GoogleA huge thank you to Taylor at Haart for looking after us so well. She was really professional and helped us with everything involved in renting our property. I would not hesitate to recommend!!
Katie · 3 January 2023
Agent replied · 30 September 2023
Thank you so much for kind feedback Katie, Taylor from the Ashford Lettings team will be delighted!
★★★★★ 5/5
GoogleJust want to say a massive thank you to the property manager Stuart, we had an issue with our boiler and he worked tirelessly to get it resolved, he kept us regularly updated and was a pleasure to deal with! Thank you Stuart!PositiveResponsiveness, Quality, Professionalism
Sam · 20 June 2021
Agent replied · 19 June 2024
Thank you for your kind words Harry, Stuart from the lettings team will be over the moon!
★★★★★ 5/5
GoogleI'll have to say Nelio at Haart Ashford is by far the most helpful agent I've worked with in my hunt for a new flat. He's very personable and professional yet flexible in his approach and helped me find the perfect home for myself and my son. I've dealt with quite a few in the past months from different agencies and no one has been as accommodating and 'non-salesy' (which is what I always dread with estate agents). He's also helped me to get in touch with various services to get my insurance, bills and new furniture set up. I'm very happy with my experience and would recommend to anyone who's looking in the area.
Dayana · 30 September 2020
★★★★★ 5/5
GoogleThe Haart letting service was extremely swift and efficient. Absolutely everything was taken care of. Other than signing documents (all sent via a portal and extremely easy to follow) I really didn't have to do anything. I was always responded to very quickly, whether by email, text or phone.
We agreed the monthly letting rate at the start of the process and it wasn't long before a tenant was agreed at that rate.
The first monthly payment came in with the set-up fee taken off, plus the charge for having a professional itinerary completed, and the regular monthly charge, including rental insurance, so I didn't have to make any outgoing payments whatsoever. I have just received the 1st normal payment which is actually £2 more than what I had hoped to get each month in my pocket. I am very happy considering I don’t need to do anything at all moving forward.
A job very well done - Thanks to Colin and Nelio
Nathan · 30 September 2020
★★★★★ 5/5
GoogleI would definitely recommend Freya at haart lettings in Ashford, what a friendly helpful polite lady and nothing is to much effort , whenever I called she sorted every query out for me and put my mind to rest every step of the process, can I give her 6 stars ?
Victoria · 22 August 2019
Agent replied
Victoria, thank you for your feedback about Freya and the Ashford team, we're happy you found our staff to be so helpful and supportive, 6 stars is high praise indeed Freya will be delighted. Thank you again for your star rating! Regards haart Ashford (Kent) (Lettings)
★★★★★ 5/5
GoogleEven though a search for a new place is going slow and unsuccessful, Harry has helped me a lot and made sure to notify me of new updates regarding property I was interested in straight away. Really appreciate that as I feel like my time is valued and I’m not forgotten about as just a potential new tenant! So far I would definitely recommend using Haart and especially working with Harry
Wiktoria · 31 October 2023
Agent replied · 30 December 2023
Thank you so much for kind feedback Wiktoria, Harry from the Ashford Lettings team will be delighted!
★★★★★ 5/5
GoogleJust want to say a massive thank you to the property manager Stuart, we had an issue with our boiler and he worked tirelessly to get it resolved, he kept us regularly updated and was a pleasure to deal with! Thank you Stuart!
Harry · 30 September 2021
Agent replied · 30 September 2023
Thank you for your kind words Harry, Stuart from the lettings team will be over the moon!
★★★★★ 5/5
GoogleAlexandra Barker is amazing! She has listened to my maintenance repair issue and had it resolved within 6 hours. Great Property Manager - Highly recommend
Sami · 31 August 2023
Agent replied · 30 September 2023
Thank you so much for kind feedback Sami, Alexandra from the Ashford Property Management team will be delighted!
★★★★★ 4/5
GoogleTaylor is a good realtor very professional and helpful. There is room for improvement in terms of some logistics details about the property but it boils down to haart as a company
Azubuike · 2 February 2023
Agent replied · 30 September 2023
Thank you so much for kind feedback Azubuike, Taylor from the Ashford Lettings team will be delighted!
★★★★★ 5/5
GoogleNever used this agent before and all I can say is what an amazing service. Alexandra is a stand out member of staff. Can’t recommend highly enough.
Paolo · 2 July 2023
Agent replied · 30 September 2023
Thank you so much for kind feedback Paolo, Alexandra from the Ashford Property Management team will be delighted!
★★★★★ 5/5
GoogleAll the best to Harry and his team in Haart, they are great letting agency and wish them all the best
Karlo · 30 November 2023
Agent replied · 30 December 2023
Thank you so much for kind feedback Karlo, Harry from the Ashford Lettings team will be delighted!
★★★★★ 5/5
GoogleEdie was very helpful and informative, was also helpful in arranging a last minute request. Would definitely reccomend.
Thank you again.
Pratik · 30 November 2023
Agent replied · 24 March 2024
Thank you so much for kind feedback Patrik, Edie from the Ashford Sales team will be delighted!
★★★★★ 5/5
GoogleSiyamilan has been amazing especially with quick response through emails and calls. Keeping me updated and especially great with property maintenance!
Shyla · 30 November 2023
Agent replied · 30 December 2023
Thank you so much for kind feedback Shyla, Siyamilan from the Ashford property management team will be delighted!
★★★★★ 5/5
GoogleHarry was brilliantly helpful, highly professional, and made dealing with a pretty complex situation easy. Thoroughly recommended.
Charlie · 23 February 2024
Agent replied · 24 March 2024
Thank you so much for kind feedback Charlie, Harry from the Ashford Lettings team will be delighted!
★★★★★ 5/5
GoogleKatie Ridgen has been extremely helpful and knowledgeable throughout. We looked at several properties and asked a lot of questions and she always came back to us promptly. Thank you!
Ash, Dan and Helena Daly
Ashley · 30 September 2022
Agent replied · 30 September 2023
Thank you for your kind feedback Ashley! Katie from our Ashford Sales team will be delighted to receive recognition!
★★★★★ 5/5
GoogleMy Flat has been on the market for 5 weeks and thanks to the professionalism of the Team at Haart, especially Gary Rowlingson, I have already had offers and accepted one yesterday. Also want to thank Michael Stewart for arranging the viewings and providing me with feedback. Great experience.
Shazza · 11 January 2020
Agent replied
Dear Sharon Simpson, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.
★★★★★ 5/5
GoogleThe service I received from Harry @ Haart was excellent throughout the rental experience and would absolutely recommend Haart. Thanks very much to Harry and the team @ Haart for making the process simple and stress free.PositiveProfessionalism
Julian · 20 June 2022
Agent replied · 19 June 2024
Thank you very much or your kind feedback! Harry in the lettings department will be delighted!
★★★★★ 5/5
GoogleHarry had a great approach to a client, very informative and keen to answer questions. Extremely helpful with the process. Harry always got back to me quickly about anything and also kept me on top of everything if there were any changes. The viewing he executed was lovely showed me the flat and talked through all the important bits filling me in straight away with information I didn’t get a chance to ask about! Absolutely fantastic!
Sabina · 3 May 2023
Agent replied · 30 September 2023
Thank you so much for kind feedback Sabina, Harry from the Ashford Lettings team will be delighted!
★★★★★ 5/5
GoogleJust want to say a massive thank you to the property manager Stuart, we had an issue with our boiler and he worked tirelessly to get it resolved, he kept us regularly updated and was a pleasure to deal with! Thank you Stuart!
Harry · 15 June 2021
Agent replied
Thank you for your kind words Harry, Stuart from the lettings team will be over the moon!
★★★★★ 5/5
GoogleGary and the team have been amazing helping us search for our first home. They are always willing to try and accommodate our schedules and are quick to recommend or make us aware of potential properties that we may be interested in. It is a pleasure working with them.
Bridgett · 29 July 2019
Agent replied
Dear Bridgett Walker, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Ashford (Kent)
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