haart Ashford reviews

★★★★★ 5/5

Google

Massive thanks to Tracey for all her help. Friendly, helpful and extremely professional with a personal touch, Tracey has been brilliant and I cannot thank her enough for her help.. Excellent customer service , always available to talk to on the phone and swift email back ups regarding our progress 5 star service.

Tim · 4 February 2021

★★★★★ 5/5

Google

Charlotte from haart lettings has been great and always willing to help and goes the extra mile. Thank you 😊 …

Missy · 29 December 2025

★★★★★ 5/5

Google

It was a wonderful experience I had with haart lettings, especially Nadeem Makhalfa. He was helpful and kind, which made my journey smoother and easier in finding home

Mishal · 30 November 2023

★★★★★ 5/5

Google

Alex has been so supportive and informative throughout the management of our tenants, especially at the point of end of tenancy and the resolved the issues experienced by us, very professional and easy to deal with

Sheena · 3 May 2023

★★★★★ 5/5

Google

Nadeem was very helpful and informative! I would highly recommend to anyone looking for a rental property :)

Ella · 19 June 2024

★★★★★ 5/5

Google

I was looking for a property to rent in the Ashford area and dealt with Taylor who was extremely helpful and and accommodating. I would not hesitate to recommend her and Haart Lettings to anyone looking to rent in this area

Gill · 4 November 2022

★★★★★ 5/5

Google

The service provided by Gareth and his team has been outstanding. They were very helpful at every step of the selling process and achieved a sale at the price I was looking for. I would definitely recommend Haart to others looking to sell through a professional and efficient company who do conform to the estate agent stereotype!

Christopher · 29 July 2019

★★★★★ 5/5

Google

I had a really really (wihh the emphasis) good experience with Haart. To name a individual in particular; Harry Mclean. He was been on this house hunting journey with us from the start and i’m quite happy in the end he was able to help us get the house that has almost everything we wanted. He’s always at the end of the phone, and never hesitates to return our phonecall with quickness and urgency. We are quite please with his humble kindness throughout the process and will definitely keeping contact for the future as well as recommending him to friends.

Tajera · 1 August 2023

★★★★★ 1/5

Google

I would have rated Haart 5 star if it wasn't for the awful aftercare I've been given since leaving the property. Over the 3 years that I had the property, Haart only contacted me to increase my rent, or when I've asked them to get in touch. Many of their team have been amazing, but, when it comes to their property manager, he has been very unhelpful and has refused to assist in an issue that relates to their property, even after I've left. After a chain of emails, I was told to deal with the issue myself, regardless of the fact I would have to act like I was still living at the address. After stating the issues with data protection, I was essentially told "Naa, it'll be ok..." I'm now having to chase companies to do something Haart should have done when the final property inspection was complete. Only Haart can rent a property where you don't have access to water and power readings, and then refuse to supply them at the end of the tenancy! If you're going to rent with Haart, make sure you know what you're signing up to. If there's the slight hint of "that's nothing to do with me", their property manager will refuse to help. Beware of all the 5 star reviews as their staff actively encourage you to do so. Lastly, if you're moving into a property in which Centrick are the managing agency. Don't! *Update* Josh, I can't reply to your comment so I will post it here... I understand you don't have access to the cabinets, however, your property manager completely washed his hands of the issue. If it wasn't for my relentless attempts via email to get answers, your property manager would have happily left me to deal with the issue myself. Only after pointing out the fact that your company has all the information I need, did your property manager go away and actually get it for me. I had to request every single step. This information should have been offered to me at the start. As the landlord you have a responsibility to your tenant. Your team didn't act accordingly and therefore left me to contact the involved parties and sort the issue myself. What would have been a 5 second email from your company to the management company, turned into a week long battle, for no reason other than to save yourselves 5 minutes of work. Maybe next time, your property manager should do the right thing, instead of trying to save himself 5 minutes. My review will be staying at 1 star.

James · 1 August 2023

★★★★★ 5/5

Google

I don't, as a rule, review places and people online, but Josh White has been so helpful, competent (and patient!) in helping us set up a new tenancy agreement, that I have to make an exception to this rule! Thanks Josh!

Sally · 30 September 2022

★★★★★ 5/5

Google

Steven Merralls was one of my first points of call for haart, having discussed being a first time buyer, Steven signed us up. He then showed us round a house and was very friendly and helpful with the questions we had.

Kieran · 30 September 2022

★★★★★ 5/5

Google

Edie was incredibly helpful and insightful when walking around the property. She was punctual with the appointment and was able to fit me in with relatively short notice.

Owen · 31 October 2023

★★★★★ 5/5

Google

Taylor was amazing agent, very helpful, quick to reply. Person in a office who would answer my phone calls was super lovely too, sadly can't remember his name, Haart estate agency in general was very proffesional

Greta · 4 March 2023

★★★★★ 5/5

Google

I don’t usually leave reviews but after viewing a couple of rentals with Harry I thought he needed to know how good he is. Very professional, knowledgeable and not over bearing at all. We didn’t feel pressured and the whole interaction was very pleasant. He must certainly be an asset to your company!

Claire · 15 December 2024

★★★★★ 5/5

Google

Excellent service. Happy to recommend. Andreas was both knowledgeable and supportive throughout our process.

Colin · 27 July 2024

★★★★★ 5/5

Google

Andreas was smart and presented himself well he was polite and very knowledgeable of the area not pushy and a great listener to a buyers needs

Tina · 30 November 2023

★★★★★ 5/5

Google

Many thanks to Linsey & Gareth for all there help & persistence in seeing us though the sale of our house & chasing up everyone going the extra mile, Without Lindsey i don't think it would of happened she's a real asset to the team many thanks for all your hard work Richard & Michelle

Richard · 1 October 2019

★★★★★ 5/5

Google

I requested a probate valuation from Haarts and today met with Gareth, who is a very polite, professional, friendly gentleman. I am very happy with our meeting, discussion and outcome. I would certainly recommend Haarts, and Gareth in particular, to anyone looking for a great Estate Agent to deal with.PositiveResponsiveness, Quality, Professionalism, Value

Alison · 20 June 2020

★★★★★ 5/5

Google

Nadeem has been fantastic throughout the whole process. I would highly recommend!

Ammar · 19 August 2024

★★★★★ 5/5

Google

My experience with haart was amazing to be honest. Harry went leaps and bounds to assist us in finding our new property. The rest of the team also were so helpful. I would definitely recommend them to anyone. Thanks guysPositiveResponsiveness, Quality, Professionalism

Seun · 20 June 2022

★★★★★ 5/5

Google

The Agent Harry is a very nice guy, always smiling, took his time to explain everything to me when I visited the office, I will highly recommend him anywhere

Nneka · 31 August 2023

★★★★★ 5/5

Google

Harry was extremely helpful throughout the process, I will definitely be using Haart if I need a property in the future

Taylor · 23 February 2024

★★★★★ 5/5

Google

Gary has been responsible for looking after my mums property. It’s a very sensitive and complex house sale and Gary has been professional and understanding from day one. He is efficient and highly organised which means there’s nothing to chase in terms of feedback or paperwork. Would not hesitate to recommend Gary again.

Emma · 26 January 2020

★★★★★ 5/5

Google

We are very happy with the service provided by Harry Mclean at haart letting Ashford,kent .he is very professional and polite person we ever met ,he explained all the knowledge about property very clear , if we had any questions we always email him and he always replied in professional way so we are really appreciate his help 💯💯 …

Gurseb · 5 August 2024