Every review we hold for the Ashford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleIt's been a pleasure having Ellie help me find somewhere to live and she made the process very quick and easy.
I would definitely recommended Ellie at haart and she would be my go to person in the future.
Chris · 1 October 2017
Agent replied
Thanks for your praise and kind comments about Ellie, Feel free to reach out to us if you need anything. Have a wonderful day. Gary Rowlingson Branch Manager haart Ashford (Lettings)
★★★★★ 5/5
GoogleHaart was by far the best estate agents in helping us to find our dream home, especially Gavin who took the time out to really understand our requirements and find every house he could that met our needs as well as making us feel very at ease in buying our first home. Unfortunately he didn't show us our dream home but we wish he had! Can not recommend them enough!
Pheola · 11 August 2018
★★★★★ 5/5
GoogleI recently had dealings with Haart Lettings. Taylor was extremely polite and very helpful. I will use the service again
Ryan · 4 November 2022
Agent replied · 30 September 2023
Thank you very much for your kind feedback Ryan, Taylor from our Ashford lettings team will be delighted!
★★★★★ 5/5
GoogleMark has been working with us so far it has been amazing! We had had a bad experience before and are so happy we picked haart to help us sell our property. As this is our first property to sell, he has made it very easy and fast for us to get listed! And didn't mind all the questions that we had to ask! Would definitely recommend haart!
Alexis · 29 July 2019
★★★★★ 5/5
GoogleI usually have concerns when I dealt with different agencies however I have to admit that I got a professional help at Haart. I had something in my contract that they had to change. Harry and the Team managed it in less then 15 mins. In some other places this can take up to 1-2 days. They were friendly and helpful. I highly recommend their service.
Daniel · 3 January 2023
Agent replied · 30 September 2023
Thank you so much for kind feedback Daniel, Harry from the Ashford Lettings team will be delighted!
★★★★★ 5/5
GoogleTracey and Jay have both been amazing throughout the process of selling our home. As first time sellers we were a bit clueless on everything, and felt nervous about selling. We were quickly put at ease, and have been reassured throughout with quick responses to any questions we have had. Our property sold after only being on the market for 2 days! I would highly recommend Haart after the experience we have had :)PositiveResponsiveness, Quality, Professionalism, Value
Tanya · 20 June 2021
Agent replied · 19 June 2024
Thank you Tanya for your kind words, we are so pleased that you have found a buyer so quickly.
★★★★★ 5/5
GoogleExcellent service in what had been a very tough situation for Gareth to handle! We cannot praise him high enough!
Gareth worked hard to enable us to get the property we wanted and there were times when we thought it would never happen.
His persistence, empathy and sensitivity regarding the situation did him credit and he bent over backwards for us even to the point of keeping in touch with us after working hours. He encouraged us even when we were impatient and felt discouraged.
Without all of his involvement we feel we would never have acquired the property we desired.
We wish him all the very best in his chosen profession.
Les · 30 September 2020
Agent replied
Dear Les Westley, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us so far whilst purchasing your new property, you have been a pleasure to work with and we look forward to handing over the keys on completion.
★★★★★ 5/5
Google2018 - Fantastic and very professional service. We Will be using Haart again in the future & Would highly recommend to others looking for an estate agent to exceed your expectations. We had the pleasure of having Gareth who was absolutely fantastic. He was very informative, professional and had a vast knowledge of our grade 2 listed property. Excellent service!
2020 - We put our house back on the market mid 2019 with Haart and Gareth as we had such a good service previously. We have now completed and we couldn’t be happier. Thank you to everyone a Haart for your help and professionalism. Highly recommend estate agents!!
Chelsea · 30 September 2020
Agent replied
Dear Chelsea Woodward, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.
★★★★★ 5/5
GoogleThank you Katie for your kind assistance.Look forward to collaborate with you to find a suitable house for my family!!!
Sorin · 30 September 2022
Agent replied · 30 September 2023
Thank you for your kind feedback Sorin! Katie from our Ashford Sales team will be delighted to receive recognition!
★★★★★ 5/5
GoogleJosh at Haart has been so helpful the whole way through getting my property rented out and nothing has been too much for them in helping me to get the property let.
Alex Barker has also been extremely helpful on the property management side and has consistently followed up with me, I couldn't ask for much more from her.PositiveResponsiveness, Professionalism
Matt · 20 June 2023
Agent replied · 19 June 2024
Thank you very much for your kind feedback Matt, Josh from the Ashford haart lettings team will be delighted!
★★★★★ 5/5
GoogleI’ve had an excellent experience with this letting agency. Loana-Emilia, in particular, has been exceptionally helpful and responsive. She consistently provided prompt and efficient replies, making the process much smoother. I greatly appreciate her support. Highly recommend!
Melody · 11 October 2024
Agent replied · 25 October 2024
Thank you so much for kind feedback, Josh and Siyamilan from the Ashford Lettings team will be delighted!
★★★★★ 1/5
FacebookI saw a property on rightmove that me and the wife really wanted to view, so rang Harrt to try and arrange a viewing. I literally rang them every day for a week to try and arrange a viewing but every time I called I was either given an excuse as to why they hadn't been able to get hold of the vendor or why they hadn't at least called me to back yo update me on not being able to get hold of the vendor. on the 7th day of calling them I got given a number of the agent dealing with the property. I called several times and left numerous messages only to be ignored! Ive still not heard back and that was nearly a week ago now! needless to say I've given up on trying to view the property now and wouldn't waste my breath trying to contact them again over any future properties.
Mike · 31 August 2020
Agent replied
Dear Mr O'Hare I am very sorry to hear about your experience, as I do not have your details for the Ashford branch can I ask you to contact me and let me know which property and agent you were trying to deal with so I can investigate this further. gareth.harmer@haart.co.uk
★★★★★ 5/5
GoogleAlicia has been brilliant in dealing with the Ashford branch, very professional to deal with, all the information is provided and quotes and invoices are handled quickly.
Reece · 30 September 2021
Agent replied · 30 September 2023
Thank you for your kind feedback Reece, Alicia from the Ashford Lettings team will be delighted!
★★★★★ 5/5
GoogleI have had the pleasure of dealing with Josh for the past six years, and his consistency and professionalism have been exceptional. I highly recommend him to anyone seeking a reliable and trustworthy agent.
Scarlett · 18 November 2024
Agent replied · 9 December 2024
Thank you so much for kind feedback Scarlett, Josh from the Ashford Lettings team will be delighted!
★★★★★ 5/5
GoogleAlexandra Barker has taken over my property let and I have found her very helpful, she always answers phone calls and emails ,listening carefully to my concerns (with a difficult tennant)
(Alexandra knows me as Mrs Lovegrove.)
She owns the problem and is seeing it through even working late to get things sorted and keeping me up dated. A credit to Haart !
Maggie · 4 March 2023
Agent replied · 30 September 2023
Thank you very much for your kind feedback Maggie, Alexandra from our Ashford Property Management team will be delighted!
★★★★★ 1/5
GoogleRun away from this place. Haart might be good but be aware of GRACE. DO NOT let her handle your case. She gives false promises and false information. Never responds to emails or calls. If you are planning to buy a house and grace deals with it you are in big trouble because she never replies and you just wait wait and wait. She plays games. She shows more interest on cases that's probably more money. She will lie alot. So be careful and run away from her. She will make your house purchasing experience a painful living HELL! We lost a house that we were so happy to buy and got accepted because she suddenly decided to disappear.NegativeResponsiveness, Quality, Professionalism, Value
A · 20 June 2020
Agent replied
Good Morning, I'm sorry that you are dissatisfied with the service provided. Please can you email us at info@justmortgages.co.uk with further details so that we can look into this for you.
Kind Regards,
Just Mortgages
★★★★★ 5/5
GoogleJordan has been very professional and reliable every time I've worked with him - I will always recommend him
Andrew · 30 September 2022
Agent replied · 30 September 2023
Thank you very much for your kind feedback Andrew, Jordan from our Ashford Property Management team will be delighted!
★★★★★ 5/5
GoogleExcellent job and Very Helpful, big shout out to Harry and Josh, they made the renting process stress free.
Emmanuel · 30 September 2022
Agent replied · 30 September 2023
Thank you very much for your kind feedback Emmanuel, Joshua and Harry from our Ashford lettings team will be delighted!
★★★★★ 5/5
GoogleHaving recently bought our first rental property we needed a lettings agent we felt comfortable and confident with.
I spoke to several and have to say I am so pleased we settled with Josh from Haart Lettings. He is so professional yet extremely approachable and has complete knowledge in the local market.
The process was painless and any questions dealt with in a very speedy manner. I would have no hesitation in recommending their services
Lesley · 31 July 2021
Agent replied
Thank you very much for your kind words Lesley, Josh from the Ashford Lettings team will be delighted!
★★★★★ 4/5
GoogleMy experience of the company particularly Harry McClean has been very professional and helpful particularly on responses which have been precise and prompt, well done. Simon
Simon · 30 September 2021
Agent replied · 30 September 2023
Thank you very much for your kind words Simon, Harry from the Ashford Kent Lettings team will be delighted!
★★★★★ 5/5
GoogleThe recent service we received at Haart has been excellent. The branch manager has been unfailingly helpful and responsive to our emails, and we had a large number of queries! On this basis we have full confidence in Haart as managers of the tenancy; we believe our tenant will, like us, be able to access support and that we need have no worries about any aspects of the tenancy.PositiveResponsiveness
Berenice · 20 June 2022
Agent replied · 19 June 2024
Thank you very much for your kind words Berenice, Josh from the Ashford Lettings team will be delighted!
★★★★★ 5/5
GoogleTaylor was Very professional, courteous and efficient.
Thanks
Mark · 31 August 2023
Agent replied · 30 September 2023
Thank you so much for kind feedback Mark, Taylor from the Ashford Lettings team will be delighted!
★★★★★ 5/5
GoogleEdie was very helpful during our viewings.
Chloe · 23 September 2023
Agent replied · 30 September 2023
Thank you so much for kind feedback Chloe, Edie from the Ashford Sales team will be delighted!
★★★★★ 5/5
GoogleA huge thanks to Tracy for all the help in the process of selling my property.
Tracy showed true dedication and provided an excellent service from day one. Within a very few days she found the perfect buyer for my property. She is very friendly and helpful, the communication and updates are quick at all times. I can highly recommend Tracy.
Barbara · 25 January 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.