5/5
GoogleEdie was very helpful during our viewings.
Agent replied · 30 September 2023
Thank you so much for kind feedback Chloe, Edie from the Ashford Sales team will be delighted!
Trusted Agent profile · Ashford · Surrey
haart Ashford reviews
★★★★★
998 reviews across 2 platforms
18 Church Road, Ashford, Surrey, TW15 2UY
Part of haart, see every office.
haart's office in Ashford, Surrey, at 18 Church Road, is rated 4.8 out of 5 across 998 reviews on two platforms, including 978 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
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Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ashford.
Awards
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Ashford office, from every platform, shown as written. First names only.
Google5/5
GoogleI wanted some advice and information on moving. Gareth was very friendly and approachable and gave great advice. I felt under no pressure to proceed and would definitely recommend Haart to people.
Agent replied
Dear Lisa Nightingale, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you have received so far and look forward to helping you with your journey.
5/5
GoogleSiyamilan is a great asset to the company, always happy with the service provided!
Agent replied · 30 September 2023
Thank you very much for your kind feedback Jordan, Siyamilan from our Ashford Property Management team will be delighted!
5/5
GoogleMy partner and I found our dream home through Michael Stewart from Haarts in Ashford - he was knowledgeable and helpful when showing us around the property and clearly is very passionate in helping people find a new/first home. We're extremely eager to move in (it's our first home so we couldn't be more excited!) so he has kept us updated along the way and the process is coming along nicely. Really happy with the level of service from Haarts and can not wait to pick up the keys!
Agent replied
Dear Mae Howard, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
5/5
GoogleHakeem was very helpful
Agent replied · 30 December 2023
Thank you so much for kind feedback Alex, Nadeem from the Ashford Lettings team will be delighted!
5/5
GoogleThe service and help we received from Ellie and other staff at Haart of Ashford was exceptional, not only did they manage to find us a home, but also guided us through the minefield of paperwork.
Agent replied
Jennifer, it's experiences like yours that really keep us motivated! We strive for 100% satisfaction, and it is great to see you had such a positive experience at haart. and in particular Ellie. Gary Rowlingson Branch Manager haart Ashford (Lettings)
5/5
GoogleWe have recently purchased our home with Haart . My partner and I really couldn't fault the service from start to finish. Our main contact was Gary, who insured we had a smooth process even when we thought we was never getting anywhere! We would highly recommend buying with Haart- they are professional and explained absolutely everything which is so helpful when you are a first time buyer. In the far future if we was to ever look at selling we would definitely be in contact with these guys!- Thanks again Gary and Team!
Agent replied
Dear Millie Selling, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
5/5
GoogleI have been looking around ashford at different houses for a while with so many different agents. Since gary showed me a few i wont go anywhere else, he knows exactly what im after and only calls me about places he knows i would be interested in! Its so refreshing to have an agent who listens and now i cant decide which one to go for.. Thanks gary! Would highly recommend to anyone looking in the area or anyone selling to use gary!!
Agent replied
Dear Ashley Curtis, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
4/5
GoogleThank you Mia and team for a great service to us in these trying times. Very professional job.
Agent replied · 30 September 2023
Thank you for your kind feedback Alan! Mia from our Ashford Sales team will be delighted to receive recognition!
4/5
GoogleHarry has been very helpful during my moving, I recommend him and the rest of the business !
Agent replied · 30 September 2023
Thank you so much for kind feedback Julia, Harry from the Ashford Lettings team will be delighted!
5/5
GoogleLindsay was great with us, very friendly and personable. She had the right mix of helpfulness and patience. We unfortunately didn't go for the property but she was brilliant throughout the viewing process.
Agent replied
Dear Mark J, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
5/5
GoogleGareth and the team have worked so hard and done such a good job getting us the house before Christmas, couldn't have asked for nicer people to have helping us! Highly recommend!
Agent replied
Dear Aaron Stocker, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
5/5
GoogleWe had an easy move in thanks to Alice in the Walderslade branch. Everything was very straight forward and any issues were resolved super quickly.
Agent replied
Thank you very much for your kind words Shan, Alice from the Ashford Lettings branch will be delighted!
5/5
GoogleJordan William - Administrator was handling our property purchase transaction, she was responsive and provided the details and information required on time. Very much satisfied about their services.
Agent replied
Thank you Sureni for your kind words, Jordan is a valuable member of our team and we are so glad she was able to help. Enjoy your new home. All the best, Team Ashford.
5/5
GoogleTaylor is a fantastic asset to the team, always so helpful!
Agent replied · 30 September 2023
Thank you so much for kind feedback Melissa, Taylor from the Ashford Lettings team will be delighted!
5/5
GoogleHarry was a great help! Very professional and would highly recommend.
Agent replied · 30 September 2023
Thank you so much for kind feedback Chloe, Harry from the Ashford Lettings team will be delighted!
5/5
GoogleThanks to Haart for letting my house, and special thanks to Harry Mclean for responding so well, and for his very helpful guidance. Would definitely recommend.PositiveProfessionalism
Agent replied · 19 June 2024
Thank you very much or you kind feedback, Harry in the lettings team is delighted!
5/5
GoogleHaart are absolutely amazing. I was recommended them by an ex colleague best thing i done. Lindsay sold my house really quickly. Gareth the manager is really friendly and the whole team kept in contact with me throughout. Our dream house come available in our dream location (these houses are extremely hard to get) if it wasn’t for Haart Ashford selling our house as quickly and efficiently as they did we would’ve never got our new home. Highest of expertise from each and every one of the team there and made the house sale extremely stress free and took on any issues ground running and resolved them with excellence. Would highly recommend to anyone selling their home. Best experience with an estate agent IMO. Thanks again Lindsay & Gareth
Agent replied
Dear Charlene, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. It was a pleasure to work with you and wish you the very best for the future.
5/5
GoogleI’ve always had reservations about estate agencies and am always on my guard when I go in to them. However on this occasion I was incredibly surprised and blown away by the service of a young chap called Gary (not really sure how old maybe mid twenties). He gave me fantastic advice on moving and what I could expect in the local market at the moment. His professional service has helped calm my fears about estate agencies. This man is a credit to his business. If I could I would snap him up if he ever wanted a career change !
Agent replied
Dear Dave Chappell, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received.
5/5
GoogleI would recommend Haart lettings above any others in Ashford. They are the only agents that ever got back to us when we were looking for a property. David Neaves was especially friendly and helpful.
Agent replied
Dear Ann, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us and in particular David. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Gary Rowlingson Branch Manager haart Ashford (Lettings)
5/5
GoogleI sincerely think Harry McLean puts the "H" in Haart. His professionalism is something to emulate and he has so far made moving houses for me super easy and stress-free.
Agent replied · 22 December 2024
Thank you so much for kind feedback, Harry from the Ashford lettings team will be delighted!
5/5
GoogleSwift service on this occasion thanks to Alexandra Barker. Better than it has been in the past.
Agent replied · 30 September 2023
Thank you so much for kind feedback Matt, Alexandra from the Ashford Property Management team will be delighted!
1/5
FacebookI can not believe that my step daughter has had to wait so long for her roof, oven, shower and fence to be fixed.... over a year and still she is waiting . it is ridiculous. a roof that leaks, an oven that has not worked for a year, a fence blown over last year and over a year with a defunct shower.. Happy to collect the money but not repair it would seem......
Agent replied · 30 September 2023
And still the issue continues. Someone came to look in to the non functioning oven but just reviewed rathe than replaced.... this weekend has meant water pouring in to their house... and one child suffers with asthma. Its not looking good. Such dreadful representation but they chase hard when you refuse to pay due to failings in the property... ummmm
5/5
GoogleTaylor was really helpful & informative with all details relating to renting a property
Agent replied · 30 September 2023
Thank you so much for kind feedback Louis, Taylor from the Ashford Lettings team will be delighted!
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Questions about haart Ashford
Has haart won any awards?
Yes. In The Trusted Agent 2026 awards: haart, Ashford won Platinum.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ashford.
